The company lost carpet and still charged us for the non-delivery before promising to write a check that is $400 less than the cost of the carpet they lost. We had to reorder the carpet and install it at a discount due to the late installation for the customer and it has been 5 weeks since Amber promised to mail a check. They cashed my check for the non-delivery 10 days ago.Their phone system is a disaster and that is probably intentional since you cannot reach anyone and the directory does not have all employee extensions listed.Their claim form has a name and email address on it and that employee left 2 (two!) years ago so you have to search for a responsible party. The claim form also does not give a phone number (even if it did you wouldnt know who to reach) as they will not pursue a shortcoming on their end.We deal with multiple freight companies in the US and this is the worst.Promised delivery dates are often missed and I am told by their drivers that the average length of employment in Northern California is 4 months,Call someone else. Call anyone else. They do not have low rates, but their service is definitely the lowest.

Great to do business with

Fire Matt the manager from Orlando he does not know how to do his job