“I had a situation where I was working remotely with Paul-Davis to do some work at my mom & step-dads house. John was quite cooperative with the need to contact our realtor to access the house to do the repairs. He also offered to do some additional patches and came back for touch up on a painted area on the ceiling. I was quite happy with the service!„
When one must call on a restoration company, it obviously means some disaster or tragedy has happened. It isnt a good time. Our damage resulted from about 16,000 gallons of water (according to uti8itie readings) being released in a house we were remodeling, destroying new cabinets (installed less than 24 hours prior), new flooring, and drenching some existing carpet. It was devastating. It took close to 3 weeks to dry-out the house before restoration could begin. Our Homeowners holder referred us to PaulDavis Restoration. John Ruebusch, Vice President headed up our restoration project. Although there were some bumps in the road, John promised that he would fix it and that it would be restored to the state it was in, or better than, before the incident. He was true to his word. With the job complete, we are not moving forward with the remodel and occupancy of the house we purchases in December, 2020.
These guys are very dependable and hard workers. Highly recommend!
You are always involved, I think, with people who are undergoing loss and disruption. But your agent, Mr Varnell, and your workman, Mr Shipley, are calm and efficient, and good-natured. They represent your organization very well.
This office takes pride in their work, and exemplifies genuine compassion for those they serve!
My friends house flooded while she was on vacation, and from out of town, my friends were able to coordinate with first Morgan on the phone, and then Daniel. I was able to meet Daniel and let him in the house. He updated me every step of the way, and showed up right when he said he would. Despite my panic while trying to handle things for my friends, Daniel was calm, knowledgeable, thorough, and explained everything to help put me at ease. He video chatted with the homeowners, made recommendations of how to best proceed, and brought in all the right people to take care of things. The truck he had come in was here within an hour and they didnt leave on day 1 until aftwe 8PM. Chris and his crew were also great. All the guys were friendly, kind, and made sure to help me feel comfortable as I literally waded through this uncharted territory. Very grateful.
We were pleased with the quick response to get started working. We were also very pleased with the contractor that completed the work for us.
Worst company,, dont use never
So unprofessional...lol. Laughable honestly. Can’t wait to find someone else to help us.
Very good company
Friendly, helpful staff who appear to honestly care about their clients.
BUYER BEWARE!! My insurance agency chose to use this business to repair the damage to my home after a break in. They told me that the insurance company sent them a check for 1000 dollars less than what the insurance company wrote the check for. They have tried to defraud me and the insurance company. Beware this is not a reputable business and they have tried multiple times to steal money from clients.
They did everything they said they would do.