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Rock Creek Insurance
3335 Ringgold Rd Suite 201, Chattanooga, TN 37412, United States
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Rock Creek Insurance

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Ri
Review №1

I reached out to Rock Creek Insurance due to the fact that homeowners and auto insurance had increased significantly. In 17 years I had never filed a single claim with my carrier.Rock Creek took my information and returned with an excellent offer, and so we started the paperwork process which they walked me through each step of the way.I saved money by utilizing the expertise of Rock Creek Insurance.I highly recommend them for your insurance needs.

De
Review №2

Great customer service and knowledgeable folks to work with! I now understand WHAT coverage Im paying for not just paying to have the bare minimum insurance.I was able to get 10x more coverage for the same price I was paying at my old agent. Highly recommend!

Br
Review №3

We just bought our first house and Jeff was wonderful to work with as we navigated our options and the flood insurance our mortgage required. He is patient and takes time to listen to your needs! Highly recommend.

Je
Review №4

Tiaa is always so quick to respond and answer all my questions without making it feel transactional. Shes a pleasure to work with and patient in those moments where Im going back and forth on coverage options. Canot recommend her and/or Rock Creek enough

De
Review №5

Rock Creek insurance is extremely customer service oriented and bends over backwards to make sure they answer all our questions in a timely manner. I use them for all my insurance needs and have no hesitation in recommending them to others.

Li
Review №6

I was put in contact with Rock Creek Insurance by one of their trusted colleagues. From the first phone call, Matthew was responsive, patient and thorough. He started by writing a commercial policy for my business but I ended up switching all of my insurance over to him because of his customer service and knowledge. I never felt like I had to deal only with a website or a call center. I received personal service from the first phone call.

Da
Review №7

Great company to work with and very easy to set up and change policies. Very fast response.

Li
Review №8

Tiaa is awesome and probably the only reason I stayed! She is professional, responsive and yet so personal! Thank you Tiaa!

sw
Review №9

We love our Rock Creek peeps! Professional. Courteous. Competitive.

Jo
Review №10

5 stars for Rock Creek Insurance. Thank You Matthew!!

Na
Review №11

Great Company! Matthew was so easy to talk to about all our needs and answer all our questions (it was a lot). I would highly recommend Rock Creek Insurance!

Vi
Review №12

Tia is awesome. I can call or email and my concern is always handled right away! I would not consider doing business with anyone else. We were devastated, personally, at the loss of Jay, but feel we are still in good hands with Tia! Dont let her get away!

Do
Review №13

Matthew was a pleasure to work with...Saved me 600.00 on my GL insurance. I highly recommend using him!

Lu
Review №14

Everyone I interacted with was friendly and willing to work with me. They were receptive to my concerns and ensured that I was completely satisfied with my entire experience.

Lo
Review №15

Very good customer service !

Ni
Review №16

Matthew Nuar, at Rock Creek Insurance, could answer my questions about specific coverages and options. It is great to work with people you can contact and who know the ins-and-outs of what they are brokering.

Pa
Review №17

After recent agency merger Matthew at Rock Creek started digging into our insurance placements and found a comparable policy with an A++ company for $800 lower annual premium.The change was effortless, and Matthew remained responsive throughout.

Jo
Review №18

They very quick on their response, i love it how things gets done

De
Review №19

Christina was awesome! She did in a few days what another agent took 19 days to accomplish. I highly recommend her and her agency. She was very helpful in helping me understand the correct coverages for my business. I will continue to do business with Rock Creek Insurance for years to come!

La
Review №20

I’m very thankful we found Rock Creek Insurance. I would recommend working with the Nuars for all your insurance needs. They got us better coverage for less money!

Di
Review №21

Christina goes above and beyond to get the best for you! Look here first!

Ma
Review №22

I have always been impressed with the response time and the price. They have taken very good care of me in my business and at home.

da
Review №23

I have had insurance through rock creek for nearly 10 years now, and they have never been anything other than extremely nice and professional.

Am
Review №24

I’ve been with Jay and Tia for over 15 years. Excellent care and they truly care about their clients!

Ke
Review №25

I highly recommend Matthew and Rock Creek Insurance. Matthew is very pleasant to work with and when I had an issue with my policy he jumped right on it and got the issued resolved quickly!

Tu
Review №26

They go above and beyond and Matthew Nuar has been hands down the best ive ever worked with! i cant find another insurance co. that can beat the prices they give with my coverage!

He
Review №27

Matthew and his team never fail to respond in a timely manner. They also have helped me find the most affordable insurance for Our cars, home and general liability. I recommend calling to find your best offer yet!!

Ma
Review №28

I did a google search for local agencies that work with Eerie Insurance. I know that they are always in the top 5 of JD Powers ratings and came up with Rock Creek Insurance as a provider. I called and was quickly put in touch with Matthew who was very personable and well spoken. Instantly I felt at ease with his way of describing cover, rates, and options. Its hard to find a place that doesnt feel like they are selling what they want rather than what you want. I am a pretty thrifty shopper and try my best to find the best deal and savings where I can. Home and Auto insurance is a place that you can really save yourself costs yearly if you are smart...Take it from me and all the research I did. I looked and looked and looked and Rock Creek is where I landed. Great prices, great people, and top rated coverage. Its kind of crazy to find all three of those in one place. Im very happy.

Al
Review №29

Christina and her team have been top notch

Ke
Review №30

I was very impressed working with Christina at Rock Creek Insurance. She responded to all my requests and answered all my questions very quickly! Even though she was in meetings she kept in touch with me by text to make sure I got an Auto Insurance ID card so I can leave the dealership when the paperwork was done.Highly Recommended!

Da
Review №31

Christina was incredibly helpful and great to work with. I would highly recommend her to anyone shopping for insurance, especially if youre a first time buyer like me.

An
Review №32

Christina is always available to take my calls and answer questions in a timely manner. Customer Service is very important to me. I appreciate being able to speak to a human. :) Especially a very nice one.

Te
Review №33

Matthew is great to deal with for your business or personal insurance needs!

Ca
Review №34

My husband and I needed help evaluating our auto and home policies at the time and establishing new life insurance policies. Matthew offered a free consultation which illuminated a handful of errors/inconsistencies in our existing policies and made recommendations based on our values and budget. Following his recommendations we decided to change providers and bundle our auto, home, and life policies. We had A LOT of questions along the way, all of which Matthew answered with patience, warmth, and expertise. We felt respected throughout and came away feeling confident that at last we have policies appropriate for our growing family. We highly recommend Rock Creek!

Ma
Review №35

Quick & Easy to get a quote. Great rates... beat out 3 other Insurance Companies/Brokers. My agent, Christina, is always quick to respond and assist me with all my needs.

St
Review №36

If youre looking for top level professionalism with genuine concern for you as a client, look no further than Christina Nuar with Rock Creek Insurance. Christina and Matthew have the tools and the company choices to make your search for Property and Casualty insurance with a strong emphasis on customer needs, the very best you can find.

St
Review №37

The service is top notch! Christina really listens and finds the solutions that are best for you. Highly recommend!!

Ke
Review №38

Christina and Matthew are great! Super customer oriented, great coverage options, and very knowledgeable. Very impressed!

Ad
Review №39

Christina and Matthew responded promptly, provided quotes quickly, and bound coverage very easily. Very professional and happy to have them on my side.

Ed
Review №40

Great company! Very knowledgeable about insurance and on top of everything I need. They go above and beyond to take care of my commercial insurance needs!

Ca
Review №41

Our new nonprofit needed liability insurance ASAP and I called Rock Creek since I was referred there by my daughter who had gotten liability insurance there for her law firm. They were very professional and quickly got a quote that was so reasonable I was surprised or everything I had thought we needed and more. Christina was awesome to work with. I would recommend them highly.

Pa
Review №42

Personal and professional service!

Da
Review №43

Matthew and team where very attentive to my companys needs and got us coverage at a very reasonable rate within 24 hours! Highly recommend !Looking forward to our working relationship.

Mi
Review №44

I received helpful advice as well as superior service. Thanks so much to The Rock Creek Insurance team!

Jo
Review №45

Very friendly. I received better coverage at a lower price. Would highly recommend.

Me
Review №46

If youre like me, you may have shopped ten different insurance companies to compare auto and renters packages. I did not know there were independent agents who wanted to work on my behalf! Being introduced to Matthew was a relief. After overhearing me explain my process of shopping for insurance at a community event he kindly stepped in to help.He followed up with me the next day and began what my husband and I describe as a life changing process. Once we gave him our auto information he returned to us with the most affordable, quality policy for our family within 3 days. The entire experience was met with timely communication, care and Rock Creeks thorough understanding of the industry.

Be
Review №47

Great people and great rates!

Ja
Review №48

Jason is a great person to do business with! Very mature, young man with a good head on his shoulders. Plus, he took the time to write a handwritten thank you note for joining the Rock Creek insurance team

em
Review №49

The Rock Creek Team is wonderful to work with and always has my best interest in mind.

Da
Review №50

Christina is amazing!!! She takes care of every little thing and all she needs from you is a yes or no. They are always a phone call away. The best company Ive ever worked with!

Re
Review №51

Love the coverage we receive for our company!!

Ke
Review №52

Rock Creek found the perfect carrier for our home and auto, saving us money while increasing our coverage. Attentive, personalized service from a great group of honest, strait-forward people.

Mi
Review №53

Always had good service

Li
Review №54

I work in the banking industry, and I consider myself a tough sale. I have what I consider to be a difficult policy, and Christina tackled it like a boss! I had several local agents quote me for multi property/auto coverage, and not only did she come in with a lower premium, but better coverage! I cant say enough about the hard work and service Rock Creek provides their clients, and I dont hesitate to refer them out to my own!

Ge
Review №55

Outstanding customer service and commitment to always doing the right thing. Excellent rates.

An
Review №56

Thoughtful, caring, responsive...walked us through every step of the process as we were making changes due to buying a new home. Highly recommended.

La
Review №57

Always very quick to reply and easy to work with! Highly recommend.

La
Review №58

Rock Creek Insurance has been such a pleasure to work with! Matt has been a great help and very easy to communicate with! Highly recommend them for your insurance needs!

Le
Review №59

Matthew and Christina are amazing! The were able to save me over $400/year on my home and car insurance while increasing my coverage 4 times!

Mi
Review №60

Great agency; they searched for the right company to insure my log home and automobiles, got me increased coverages, while saving me about $2400 per year. Thank you Rock Creek!

BR
Review №61

Christina and the staff at Rock Creek Ins. are always helpful and professional. Their service is always top notch

Jo
Review №62

Friendly and saved me lots of money on my homeowners and auto plans. I would highly recommend.

Ma
Review №63

Great owners that really look after their client!!

Ro
Review №64

After switching over to Rock Creek Insurance, not only are we better protected by our coverage, but our clients are also happier! If we ever need a COI sent out, Rock Creek Insurance has it in our clients email that day. I highly recommend Rock Creek Insurance for your insurance needs.

Ni
Review №65

Awesome company. A true consultative approach. Much appreciated.

Br
Review №66

Rock Creek’s Christina was so professional and thorough and always helpful. Their product was also very comprehensive and competitive.

Sa
Review №67

Excellent rates and service!

Sa
Review №68

Had a great experience with Jason! Friendly and professional, and was able to help me find a better policy while saving a considerable amount of money.

ni
Review №69

The Rock Creek team helped my business save thousands of dollars annually while maintaining the same protection. More importantly, my relationship with the team is long term and I know they’ll jump to help when needed. Thanks Rock Creek for helping my company.

Sh
Review №70

Very courteous, knowledgeable and prompt responses! Happy with my service.

W
Review №71

I was able to provide more coverage for my family while saving almost $1100 per year! Cant ask for better people to work with at Rock Creek Insurance.

Li
Review №72

Very helpful and attentive to questions and concerns. Recommend them and Erie Insurance highly.

Da
Review №73

We recently switched over our business insurance to Rock Creek Insurance. Matthew was able to better explained everything to us and is always easy to get in touch with.

Me
Review №74

This company has been along for the ride since day 1, they are so thorough and extremely customer oriented, they are truly in this business to work for their customers, my family has saved a huge deal of money by using them and will probably use them for the rest of our lives!

Ry
Review №75

The Rock Creek Insurance team has been a pleasure to work with. They were able to get me the information I needed in a timely manner and were very transparent with me about the advantages and disadvantages of insurance options for my business.

An
Review №76

Christina and Matthew rock !! They go above and beyond to make sure we had all the info and made sure to answer all our questions ! We have moved ALL our insurance with them !

Da
Review №77

You couldn’t ask for a better insurance agent than Christina!!! She always goes above and beyond, to help, when needed.

zo
Review №78

Very good and I really liked your attention and your efficiency and very professionalWe need more people like thatThank you and God bless you greatly

Information
14 Photos
78 Comments
5 Rating
  • Address:3335 Ringgold Rd Suite 201, Chattanooga, TN 37412, United States
  • Site:https://rockcreekins.com/
  • Phone:+1 423-994-4200
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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