The amazing staff and uperstaff. They are very fair and the really love the cients.

I’m a single father of two and we are in rapid rehousing program but the shelter has already dropped us from the program and placed us back in for the “misunderstanding “ but won’t help with housing.I found only two locations and nobody from shelter called or finished any paperwork. I already had 2 caseworkers (fired) with no results and the manager is the same. I’m told to call the men’s shelter even tho my information is with the Center of Hope thru rapid rehousing program. After 8 months with 3 to a bed we need a voice other than mine and my children. Maybe a news crew can help because this isn’t helping my family! Please someone have a voice for change.

Place threw me and my mom out knowing we have no where to go after they found us a house kicked us out said when we was packing our things this is going to take all day then 5 mins later comes in the room and say we have 10 mins to pack our things.

Just dropping off some blankets, food, hygiene, and holiday gifts for the return of the clients.

Friendly staff who was very helpful in getting my donations out of my car.

They are awesome but need washer and dryer fix

Great loving caring helping compassionate bunch of people both staff and its residences. Fortunate to have been blessed in my most difficult time to be a part of the families there. Also this is the 2nd time and if you are serious, have a plan they are there with all the resources and in no time your plans have been completed! I thank God for such a wonderful place! THANK you Salvation Army Women HOPE Center of Charlotte!!!

Very good people here with good hearts

I use to volunteer delivering donations to the Salvation Army Center. I enjoyed working with the people, when I was running a little behind they would call and check on me. Great people

They need more help

This is a home away from home, thats my opinion. Great staff,great food,friendly church service, and good clothes selections and offerings. They also let you work a job. This place was their for me when I needed it the most.

Veterans ans their families are welcome

I was sent to this place for help. Was given a name of someone that no longer works there. Cool! I asked for a staff that a friend said helped her by the name of Terri. The front desk staff first called my worker & lies that I said she sent me there when I never said that! Then she went to talk with Terri whom stated she had 3 people ahead of me but if I wanted to wait she would see me after them. Terri allowed me to wait over 2 hours then she comes out with this superior attitude & says to me that she has a meeting after seeing this young lady & I could wait until she comes back. I said are you serious?? This staff gave me the most disgusting face! After Ive waited over 2 hours it wouldve been better to tell me from the beginning that you couldnt see me. She act like shes better than me & shes not! Yeah Im in a bad situation right NOW but it wont last always. Dont throw dirt on people when they are down because it could be your turn soon! Shes so lucky I didnt see her in the parking lot because I was so hurt & angry that I may have ran her over!!

Called for them to pick up a couch and the staff was very rude and decided not to take the couch because of a few minor tears.

Where bell ringers meet b4 work

I sat and waited for two hours to get a coordinated assessment completed and no one helped me. I had to leave to pick up my son from daycare. I dont know what elseeto do. They really dont care about you.

Staff dont stay long. Some staff steal and start drama. Not all staff is bad but most are rude and treat the homeless like dirt. Night staff is always sleep on the job. Front desk to. Harry Mack and the kitchen staff are really good people. They show tuff love. And push us to do better.

They couldnt accommodate us because we have a teenage boy with Autism; he would have to be in a separate area on his own. He doesnt do well with others on his own. They also couldnt accommodate his service dog. They were unable to help at that time, but we were told to return when we had actual job acceptance letters. We returned and not only denied help again and told to try again in two days on a Friday... What bothered me was the fact that the case worker shrugged her shoulders and turned her head sideways at me as to say, Oh well. I wasnt asking for false hope. I was simply seeking help in the time of need.

Could do more to help its clients.

This place would be a sad experience for a single woman. But for children, the place is like a concentration camp. This place is UNSUITABLE FOR CHILDREN. Unsafe, unsanitary and the staff doesn’t tell you about resources truly available to you. They want you to stay because you’re a dollar sign. The manager of them all is just as evil. I have been through so much here and my child has been so stressed due to the abuse that I’m in the process of seeking legal action. I’ve been threatened by a staff member here and my son had a door slammed on my son who had just turned 4. Disgusting, dirty place where everyone gets sick. Def getting sued. Stay tuned.

Love the staff and they really help

They dont really care about the residents. They food is disgusting. The place is just horrible..

Thanks for your good work. You guys have always been very welcoming of volunteers to come in and serve, without being overly particular about scheduling. I appreciate that.

I spoke with a worker over the phone. I did not get her name. She very understanding to my situation. Thank you

Not ran properly. Run down building not suitable for living. Staff steals from clients. Donations are stolen by staff. Throwing women out with no where to go. Calling DSS on women with no cause. Wont let you discipline your kids, but if they get in trouble they kick you out.

Horrible living conditions. The shelter isnt suitable to anyone to live in. Its so filthy they need to power pressure wash the outside and inside with Clorox Bleach for outside grounds sold at Walmart in the hardware department the entire facility. Replace those wore out furniture look like bed bugs infestation. The Resource Room Furniture is so worn out the cushions is reveal. Trash cans over flowing and the sidewalks fifty black, bathroom so unsanitary toilets is disgusting... The health department needs to come out to Salvation Armys to do a complete walk through. Get plenty of the clients and volunteers to clean the salvation army shelter every day. I observe these conditions when I came to the shelter to pick up my daughter from the shelter... I couldnt believe what I witnessed. I know Salvation Army relays on Grants and Donations you better start soliciting for funds and donations right now since the season giving and caring.. I work with homeless shelter in San Francisco CA and theres A Salvation Army Homeless Shelter that looks completely different from the Charlotte NC Shelter. I believe that people should be treated with respect and dignity no matter what your situation is..You dont know what cause them to be homeless..

Needed a place to stay. Tried several times. Very rude. Found out a month later I have to be assessed but was never told this.

I lived here for 30 days, over 18 yrs ago, with my three children. I had never been in a shelter situation before and therefore, I didnt know what to expect. I was motivated to get my ish together, find a great job, a place to live and move out of there very quickly. I appreciated they allowed me and my children to live there since we had just arrived from Colorado, but, I pray I never have to use a facility like this every again. Im thankful and grateful for the shelter. It did what it was supposed to do for me at the time.

There night shift staff is very rude. There have been families living there for years and still havent been housed. I believe someone is stealing the necessary funding for these families in need. Ive been there myself along with other families with children who were turned away and forced to sleep on the streets. The employees act as if they dont like there job. Everyone employeed there needs to be replaced.

I would like to express my concerns about Brett Cundiff and the Salvation Army Adult Rehabilitation Center in Charlotte, North Carolina. This is where I believe my spouse and father of my 1 year old son, Kenneth Sutton is currently being harbored. The reason I believe this is that three days ago on Thursday March 14th, after Kenneth and I had a disagreement on the status of our relationship. He told me that Brett Cundiff would be picking him up and transporting him to the center. I also believe this because I seen a message from Mr. Cundiff on Kenneths Facebook, the message stated here and it arrived very shortly before Kenneth departed. I can only assume that because of Mr. Cundiffs position as an administrator for the Salvation Army, that he would be transporting him to the rehabilitation center. We reside about 2 hours away from Charlotte, within 4 hours of our disagreement he was picked up and transported away from our residence. During the transport Kenneth explain to me that he would not be able to contact me for 30 days. He also said that they did not want him speaking on the phone even during the transport and they wanted him to give up the phone. After stating that he suddenly hung up the phone. I then received a text from him saying he almost got caught. That did not sound very kosher to me, if you know what I mean. The following message sent was him asking me to say come back and he will come back. The final message I received was him telling me that he had arrived at the rehabilitation center, and that he loves me, and that this would be his last text to me. I have not spoken with Kenneth since. That evening I contacted Mr. Cundiff through facebook Messenger, and informed him of mine and Kenneths current situation. I had explained to him that I paid for Kenneth to come here from Florida, and that it had put me in a finacial strain. I told him that Kenneth had been provided with employment to compensate for the debt and further support his family. I also made him aware that his sobriety was not in jeopardy, that he has no means to get ahold of drugs or alcohol here. In so many words. I expressed to him that I believe Kenneth had abandoned his obligations in order to avoid dealing with relationship issues. I told him that I did not agree with what was explained to me about him not being able to communicate with me for 30 days. I stated to him that I dont see how cutting someone off from their family completely its supposed to help them or their family. I then explain to him that I felt that Kenneth needed to be released from the program in order to rectify his debt to me, and try to recover our family. I told him that I could understand if he did not agree with my request. That I just hope that he could at least offer Kenneth and I the courtesy of relaying the message and let him make the decision for himself. I then apologized for burdening him with our situation and thanked him for his time. That concluded the message. The following afternoon my concern really begin to grow, after seeing that morning that Mr. Cundiff had opened my message, and I still had not received a phone call from Kenneth. I then sent him another message, saying that I seen that he had opened the previous message I sent, and that I expected a call from Kenneth by that evening letting me know his decision. I also expressed to him that my civility toward this matter was brief, and that my patientience would diminish quickly if I felt that I was not being recognized. I once again thank him for his time. I then swiftly received a response from Mr. Cundiff stating in his exact words... Legally, I can neither confirm nor deny that he is in our program. This is all the information I will give you and I will have no further conversation with you. Then a message appeared reading you cant reply to this conversation. I have not heard from Mr. Cundiff since and Kenneth still has not contacted me.

If you need to lay your head down at the last minute you have to show up there do not call. They will say no if you call

This place would do alot better under new management, in a place like this people need encouragement and motivation not to be belittled and have to walk in fear of losing their bed space because they speak up for themselves. The maintenance on this place could be alot better and the staff they hire should be alot more considerate. How can you run a facility like this without care.

I Took a truck load of food and these people are simply great. They really appretiate any help they can get .

The staff is very rude I called in to receive help and they gave me the steps to take as well as what numbers to call before coming to them. I called the 211, called the shelter back and boom they have room for single woman but no room for woman and children. Wow than she tells me this and than hangs up the phone. I was ecstatic

I Find The Salvation Army Womens Shelter An Ok Place To Stay . You Just Have To Get Accommodated With It And Soon Your Blessings Will Co me. 9 Times Out Of Ten Your There Cause Your Homeless And It Takes A Process. It Was A Ok Experience For Me And My Benefit Came And Now Me And My Child Are Happy And Still Currently Stable.

THANKS FOR THE LIFE LESSONS... GET IN HANDLE YOUR BUSINESS AND MOVE ON WITH YOUR LIFE..

I loved it all the people are nice @ friendly place its my home away from home

Masons and Eastern Stars we did community service there giving supplies to the homeless

The fact that they are willing to help anyone they can without discrimination.

I had a terrible experience. Things happen there that are unspeakable. I left before my time to leave & ended up very ill from the stress. I will never recover from this. I even started questioning my faith. This City from hell that tears your very soul apart should be destroyed down to its roots!!!

Too much human trafficking, bullying and theift,I wouldnt recommend no one for this place,the staff are all goons!

Its ok but some of the staff are very rude and talk to us any type of way. The women that live here are very nasty to one another and they dont clean up behind themselves. Its very stressful being here but I thank God for the roof over our heads because it could be worse. Even through this very hard time I still wake up and go to bed every day telling God thank you. Hey, things could be better but they could also be worse. I thank God for the head here whos been so much help to me and my 6 children, theyve treated me with so much respect and are still looking out, making sure that my children and I are ok. We are actually moving out next week into our new place, thank God for it ALL!

Very poor quality goods, high prices for items sold. Dont waste your time.

Shelter is absolutely disgusting and the staff are rude. They dont try to help you at all and treat you like you have no feelings.

It is extremely difficult to speak with anyone there when attempting to give donations or request someone to come out and speak with a Group. They ask you toe lave a message and dont ever respond. Very frustrating.

Horrible place that mistreated people at their lowest point. Awful.

Helping are country thank you for all you done ✔

A great way to do outreach.

Doing a lot of great work to help families in need

Its okay just keep your space.

Great place to do community service

They can come up with more program to help family and a nicer bed these are grown women they have a bed time and light out is this place a prison

Great place to do donation

I just left that place its nasty horribale they dont care about you the its more women in childrens there the women there sit there all day dont work always judging people they steal ..and women with beds still go to churches and miss Rose is not a good person shes fake

Great efforts and lovely staff

Do they currently give u a room?

Never had a bed for me because of my medical condition

A good place to get help

Its great

Everybody was very helpful.

Great people and wonderful service

Awful..the staff is bias and shows fVortism...an absolute awful place very prejudice..nasty rude staff..very ungodly

Place has been full for 30 days

Seems congested lots of shady looking guys hanging around needs better security

Great place to get help

Bad place to make anyone stay at because of the hate drugs and violence there

They are so friendly

Helpful

Its ok for now.

Uncleanliness and some of the staff are rude but its a place to stay in a time of need

Ok

Moocher infested!🙏🏿🙏🏽🙏🏼🙏🏿

Just a place to stay with limited resources

No help at all.

The place is nasty the people are nasty they dont help with anything

Get in and get out when you can.

Very helpful.

Hor a boo

Dont go in less you have to go

Is the place for the homeless Womens and Children

Pick and choose who they want to help

Evil people works there

Nasty inside, staff is discouraging and petty.

Great help

Good

Have there favorites

Wasnt here

Smh

Help for the homeless.

Terrible

Dirty and nasty

Friendly