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Plum Direct Marketing
400 S Tryon St STE 1250, Charlotte, NC 28202, United States
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Plum Direct Marketing

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Af
Review №1

If you want a RESPONSIVE, PROFESSIONAL company that listens to your business needs LOOK NO FURTHER! This company designed our website based off the vision we had as a company and really listened every step of the way. Emily checks in every month with our team and addresses everything from our rankings to changing any content needed. You cannot go wrong with this company. I was skeptical in the beginning but after speaking with Patrick he reassured me to trust the process! Im so grateful we did! The payoff is huge! This company is AMAZING!

Ro
Review №2

Services that were offered at sign up were not provided timely as promised. Each phone conversation indicated what was going to be happening in the future. While their services were pushed to the future, my monthly billing continued with no current actions, only talks of in the future. The provided website was not representative of my business at all. The provided website was misleading even to the point of dishonest. I rewrote the entire wording of the website to make it appropriate and honest. Olly was not concerned that I had to rewrite the content and just brushed it aside as not relevant. Meanwhile, nothing is moving forward as I was delaying it by the rewrite. My stated discontent was also deemed irrelevant with no offer of a refund. I received nothing for the money I spent trusting Olly Olly. I can only conclude this outfit is a scam. The costs for this company are 4 to 5 times higher than similar companies and the method of practice that I experienced was simply delay and bill. Highly recommend avoid falling for their scam.

Je
Review №3

I have been a client with Olly Olly for going on 3 years now. My account manager calls me and goes over what they are working on for new SEO tactics. Which has generated me an average of 30 calls a month (when previously having close to 0).Love learning that the team is working behind the scenes, is keeping updated on best practices and doing things I wouldnt know how to do. Not to mention the web design of my website is second to none. Thanks team!

ba
Review №4

I have no complaints with this company. Emily is great too work with, has met all my website needs and checks in with me periodically. If I ever need to change anything, shes happy to take care of it for me. I would recommend Olly Olly to anyone needing a professional website with great customer service.

Vi
Review №5

VT is always willing to stop everything (I assume) and help with whatever he can. He is pleasant, and remembers me, and knows how to help a person who is far from computer savy. I absolutely love that we found your company and moved over. I couldnt make a day without knowing I have a back up right at my fingertips. Way to go guys.!!!

Pa
Review №6

VT has been truly amazing in helping our business create an online presence via a professional website and SEO that produces results. He is extremely professional and always responds to our concerns very quickly. Great company with excellent customer service!

Kr
Review №7

VT is always on top of things and willing to help. It has made my experience with Olly Olly so worth it. Thank you so much for all you do to keep us feeling important!

Mi
Review №8

Weve been working with Olly Olly for almost a year now, and have been very happy with the service weve received from VT and the rest of the staff. They continue to work harder for us with every month that passes, and thats really rare in todays market. Would highly recommend these guys to anyone!

Ea
Review №9

Great company that got us great results! We appreciate all the hard work and mess you got us out of.

Jo
Review №10

Hired Olly Olly to build a website, I was told they build for our industry all the time. I paid $699 to get the website built and ready to launch. I sent them my competitors websites (about 10 of them) for a comparison of what we are looking to create. they produced a site that was not what we wanted. We then went with an industry specific web designer. We communicated with Olly Olly as to why we werent moving forward with them and asked for a refund. They agreed to the refund after stating they cant build our industry specific site. Olly Olly then sent me a refund confirmation email that we would be receiving the $699 we paid at sign up and then days later my credit card was hit with another $699 after we canceled the service and requested our refund. We worked with them for two weeks only. They created a cookie cutter substandard website for us that didnt meet our needs. They refunded our $699 but then robbed us of another $699 and when we tried to contact them and clarify what they did we get zero response back. Very bad business practice. We will never recommend this company. They robbed us.

C
Review №11

I worked with Tyler Lingley with Olly Olly for my Custom site and SEO. He was prompt and very knowledgeable on what I previously had going on, and why it wasn’t working . He explained everything in depth and very simple for anyone to understand exactly what he’d do for my family’s business. I am extremely happy for what he has done for me and you can tell that they truly care .. 5 stars - great company, quality work !

Ke
Review №12

Signed up w salesman Matthew Pace and he was incredibly informative and helpful. He played a huge part in the growth of my business

Jo
Review №13

Not happy with service nothing but excuses and poor follow through. I have been with them for few months no new calls. I think they have their friends and employees submit reviews that is the only way they can be getting good reviews based on my experience .

Ni
Review №14

Olly Olly has hands down been a game changer for my digital/social media. From the website design to running our social media platforms, I could not be happier with them. Patricia is organized, efficient and knowledgeable. Give them a try you will not be disappointed. We recently just added a second website for our sister company. The process was seamless. Patricia and her team took my vision and brought it to life, in a fast, knowledgably way. We continuously get compliments on our nice our website is.

Ch
Review №15

Matt Pace helped us and did a wonderful job, very professional.

Co
Review №16

We just began working with OllyOlly. We will update this after a few months of working with them.

Ni
Review №17

Great customer service when you initially sign up. Will do anything and everything to get you there but don’t consider canceling ever. You pay for x, y, and a to be done and don’t see the return promised. You will no longer have what you had prior to signing and even paying for services. Absolute love waste of money!

D
Review №18

Kaitlyn was absolutely fantastic. From explaining the process to the development of my site. She was always there. She guided us through a difficult transfer and was there every step of the way. I’m super happy with the decision I made to switch. If everyone else is like she is. We will have a long lasting relationship. Thanks again Kaitlyn you are amazing.

Ur
Review №19

So far, so good! Still early on in the process but I have been listened to so far on what I need and want for my business website. Time will tell on the SEO portion.

Ri
Review №20

I have been with plum marketing for about a year. From start to finish we appreciated all the work and input they have given us. Everyone we worked with were knowledgeable, professional and on top of everything. They are there when you need them with any questions you have. We have seen an increase in our leads because of the marketing they put in place for us. We are happy with the results. We are not on line presence so its great to know they are. Check them out it will be worth a consult.Thanks plum

ch
Review №21

To anyone who is considering hiring Plum Direct Marketing I would highly recommend proceeding with out hesitation. I have had exceptional success working with Patricia Campos. She cares about my success, treats my business like it is her business and I am not just a number!!! Her tenacity to follow up, offer suggestions, try new things, think out of the box is truly amazing. Again, do not hesitate, just call them!!!

lu
Review №22

I am a small business owner and Plumb did a great job with our website. Patricia Campos, our account manager did a great job communicating with us too!

Re
Review №23

After trying multiple types of marketing companies I had a really bad taste in my mouth. I had been promised the world and never saw anything but money out. Plum direct marketing was the first company to ever deliver on their promises. I signed up for their Website, SEO and review management services. After giving them a shot I look back and tell myself I finally made a good decision to go with a marketing company. This team has kept me informed of my progress and worked with me month in and month out to improve my performance. I highly recommend their services to any small business owner who is looking to promote their business.

Ju
Review №24

I signed up two months ago, I paid my first months in advance. Over the next few weeks I did not hear from anyone. So I called I told them I wanted to cancel, and that I would like a refund due to the fact that I had been with them for several weeks and nothing had been done for me. At that time they told me that they had tried to call me once a couple weeks before, and asked if they could schedule an intake call. I told them no, and that I wanted a refund. I was told that they would “look into it”About a week ago I got a call from plum direct because they tried to process payment for the services that I wasn’t getting. I again explained that I had called to cancel the service Weeks before. the woman I spoke to said that she knew nothing about it.I asked the woman about getting a refund, and was told that I would have to submit a query via email.

Ro
Review №25

The best digital marketing firm Ive had the pleasure of working for. Great compensation, great SEO.

Ba
Review №26

Great place to work! I love being able to offer a service that actually helps small business owners achieve their revenue goals!

Information
12 Photos
26 Comments
4.5 Rating
  • Address:400 S Tryon St STE 1250, Charlotte, NC 28202, United States
  • Site:https://plumdirectmarketing.com/
  • Phone:+1 866-610-7285
Categories
  • Internet marketing service
  • Marketing agency
  • Marketing consultant
  • Print shop
  • Website designer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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