If I could use negative 5 stars this is it…Had an appointment at 12:15. She did not see me until 1:05. I always want to support Black women in business, but because of this, I will sadly think twice..I wanted a cut/ style. She highlighted it. Was not impressed . It had no dimensions. The color was very flat.She placed the unit on, looked terrible. By this time it’s nearing 6:00. I missed my anniversary dinner we had reservations for.She did not ask is this where you would like it placed. The unit was placed so low on forehead, was not what I’m used to, despite having thin edges. She kept making excuses of the type of lace. Is why it didn’t look right. By this time I’m fighting back tears .I had her remove the front and and when I got in the car, I glued it on. She didn’t even flat iron it or anything. She left it very unfinished.The hole experience was very disappointing. I was prepared to drop over 1,000 to buy multiple units.Think twice before going and buying. Plainly put just don’t go
This shop is amazing!!! I made an appointment for a wig repair thinking that I was going to leave my wig and I was going to come back another day pick it up, but when she said it would be ready the same day my mouth drop. Same-day custom wig service and everything came out beautiful. I would definitely recommend and will be coming back myself. I cant wait for the grand opening the more of her custom wigs displayed!
Above & beyond amazing! Chondra is so sweet & very professional! She told me she was a perfectionist & she made sure everything was flowing seamlessly! She made me very comfortable & explained everything I needed to know about my new hair & how to care for it. She is on top of her game! 😍
We cant thank Chondra enough for helping my mom today.After loosing her hair from Chemo treatment she felt like she lost apart of herself as well, Chondra helped her get that back today and she absolutely loves her hair. She was very professional and walked my mom through everything she needed to know. Thank You So Much
I was very satisfied with the service that I’ve received along with the quality of hair.
Chondra at Lux Glamorous Wigs is absolutely AMAZING!!! I went to her recently and asked her to wash and style a wig that I bought in Virginia. Not only did she take me the same day, but she also did an awesome job with my wig!!! I didnt realize until she explained it to me that my wig, which was specially made, was not cut properly! She cut it for me and it looked brand new!!! Chondra will continue to get my business, and I will also be going back to her to get another wig!
I cant say enough about Chondra!! She is so knowledgeable about her products. She was super helpful. I asked a ton of questions and she took her time with me. I would highly recommend this business if you are a pro at wearing wigs or if you a newbie like me. She also explained how to care for my wig and offers a service where I can drop it off and she will take care of it. She has a customer for life with me!! I will be purchasing another wig or maybe a ponytail soon!! Please check out her work. She is amazing!!
Chondra saved the day for my big day! I’m getting married this Saturday and she did a phenomenal job on my wig repair! She is so professional and knowledgeable, but also shows true customer service! A hidden gem!
Had an absolutely wonderful experience. I’m new to the Charlotte & have been looking for a new stylish and I found her. Chondra was professional and down to earth.
Oh my God my install looks amazing I simple loveee it I purchased everything right on the spot the unit the install when I tell you I am happy this the best investment I could of made I have to thank google first because thats how I found Chondra Lux Glamorous Wigs very nice young woman that knows her trade and does it well
Chondra is absolutely amazing. Chondra is truly the definition of a stylist. I had an appointment with Chondra for Tuesday October 9, 2018. Chondra knew that I was having a hair emergency and took me a whole day early! She is prompt, communicates VERY well and breaks her back to get you done. Chondra, on her day off, made my wig unit and installed it w/ less than a 24 hour notice. The wig unit is flawless and service is 5+ stars. Chandra is highly recommended!
Chondra is truly AMAZING!!! She is personable and an exceptional artist. I walked in bald and walked out with a head full of wavy wet looking curls. If you didn’t know me you would swear it was my hair. You have to check out my transformation on her site. I am the caramel colored bald woman with the black mole over my left eye. I can’t wait to see what she does for me with her custom wig. I’m confident it will be nothing short of brilliant.
Absolutely love this place!...This shop has a very professional atmosphere, my installation was beautiful! and the hair is very....very...high quality! I am very pleased with the finished product, cant wait until my next appointment!
I recently lost all my hair and was not sure at all where to go or what I was doing. I took a gamble and ordered a wig online.... but it was so obviously fake looking I felt humiliated to wear it anywhere and preferred the chemo cap to the actual hair piece. It was pretty devastating to say the least. I called all over thinking that maybe if the bangs were at least fixed it would look better. I happened across her online and got me an appt for the next day. This girl is so helpful and so kind I absolutely adore her. She knew exactly what she was doing and not only fixed the bangs but put some actual life into it by adding some long choppy layers all over (which I mentioned in casual conversation was how my hair used to be before I lost it) and thinning it out where it was way too thick. She did it effortlessly and instinctively. I honestly cant believe what a huge difference it made with what she did, it looks so real now and I actually started crying with happiness once I got into the privacy of my car. I couldnt stop smiling the whole way back either... I got smiles and waves from people while running errands on the way home instead of the awkward stares I had before. I dont think she knows how much a small thing like this has boosted my self esteem and I am so happy I found her. I will gladly be making the hour long drive there again to have her fix up the other wig Ive bought and down the road I absolutely plan to have her help me get a wonderful wig selected and styled for my wedding in May.
I don’t even know where to begin! Chondra was referred to me by a mutual acquaintance. When I say this woman is a wig BOSS! That’s an understatement! She accommodated my request and exceeded my expectations! Already receiving wonderful feedback regarding my custom unit! You will NOT be disappointed!! Definitely a new and remaining patron! Her professionalism and overall demeanor is unmatched!! An intelligent and compassionate business owner who I support 100%!
Chondra was Amazing!!!!! She definitely did my hair its BEAUTIFUL. She was very friendly, knowledgeable, and the staff at Lux Glamorous Wigs and Company was pleasant.
My mother and I both go to Chondra for our hair service and she is fabulous. She takes her time and is very thorough. Always on point. We highly recommend her for your hair styling needs. She does it all.
Chonda is a Phenomenal hair Stylist! she installed my daughter’s first 360 unit today! I purchased it from another company and it didn’t fit her small head properly, but Ms. Chonda work her magic! and did an amazing job! Very pleased customer! We will definitively return for more service, and did i mention how friendly and kind she was. The Best!!!!
Chondra’s craft is a gift from God!! When I first moved to the area I couldn’t find anyone who had the quality work I’m use to having from The RDU area. I called 39 people to get an hair unit and everyone gave prices that were double the market place because I’m new to the area. I called Chondra the 40th person and I explain to her my situation and she agreed to do my install for a reasonable price that same day. I went to the shop and I loved my experience and my hair I am a customer for life!!
Great Stylist with a wealth of knowledge about hair care! She is great about responding to clients when you have a hair emergency!!! Love my highlights by the way......she is awesome. Thanks for taking care of my hair!
Chondra Wilson is by far the best stylist Ive ever had. She takes her time to make sure you look flawless. I would and do recommend her to all of my friends. If you want to be slayed this is the place to be!
The Hair is beautiful chronda did a wonderful job I’m waiting for the longer closure and I will order another one
This is the first time I met Chondra. She is very professional and personable. When I went into her Shop and told her what I thought I was looking for in a hairstyle, she superseded my expectations. I walked out of her shop feeling like a princess that was transformed before my eyes. I am amazed that a hairstylist could work miracles the first time she met me and she did. Thank you Chondra for your outstanding service and your contribution in bring wholeness into so many women’s lives through a hair transformation process. I will definitely give you as a reference and I will certainly be returning again.
My experience at this hair salon has been amazing every time and I have been with this hair designer for 12+ years and I have never had any complaints about my hair. She works her magic with those Bless hands God gave her to do and is always caring and moving fast to get her craft done with you looking beautiful and amazing just like herself.Thank You Chondra😃.
On my grandmother’s 65th birthday, she was stood up by a local wig shop, which she thought had ruined her special day. I went on google and found Lux Glamorous Wigs & Company. I called the number and spoke with a lady named Chondra whom stated she was on vacation. I explained my story to her and immediately she came to our rescue. She allowed us to meet her in a neutral location to measure my grandmother’s head and had the wig ready in a matter of hours the same day. She then had us to come to her shop later that afternoon and gave us a great price on a custom human hair wig. My grandmother was able to make it on time for her birthday dinner which was a success. Everyone complimented her on how fabulous her hair looked. It was flawless. Chondra worked her tail off during her vacation just to please a stranger. That meant so much to us both. Thank you so much Lux Glamorous Wigs & Company. You saved the day. I’m actually glad we were stood up by the first shop, otherwise we would not have met Chondra. Chondra, you are the bomb! May God continue to bless you. We will definitely be back.
I finally found a great beautician that not only gives me great hairstyles and the look I want but Chondra also educates me on what products to use to maintain my hair and keep it healthy. Very professional and it is a relaxing, sophisticated atmosphere.
Chondra started doing my hair 3 years ago when I was pregnant.my hair was 3 different textures, she started treatments since I was natural and has made my hair grow.she is very professional as well as creative .I love how she explains how to maintain my hair in between my salon visits and what products to use.Chondra is a one stop shop her hair she sells is beautiful and reasonable.I also love she does make up although I dont really wear make up I trust her doing mine if I do need to wear it.she definitely knows her clients needs.She is the best I recommend her to everyone I know
Chondra KNOWS whats shes doing & does it well. It doesnt matter if your hair is natural, permed, a weave or if you want her to design you a one of a kind wig. WHATEVER you want or need, call Chondra, she WILL provide EXCELLENT SERVICE!!!
Very professional! Hands down, the best salon in Charlotte. I will be a repeat customer.
Shes very professional and talented, I cant wait for my next appointment!!
Nice girl but overall the quality and service provided was not worth what I paid and I would not recommend to my friends/family.$$$- I paid $400 for hair and install. The hair quality and installation did not meet my expectations at all. I do not feel I got the value of what I paid.Hair Quality- the hair I purchased looked really bad at the ends (about 3-4 inches). The ends were bushy when she first installed it and it was supposedly brand new. I pointed this out and she had to put A LOT of product on the hair to make it look decent which was a red flag for me. The hair looked matted after just days of having it in and it lacked the ability to move because the ends were so terrible plus it smelled horrible like chemicals. I have gotten better quality hair from the beauty supply store for less money.Installation- when you get a sew-in you want it to lay flat. She braided my crown with braids so big that after the hair was sewn on it looked like a hat sitting on top of my head. On top of that she folded the tracks over instead of cutting them and layering which cased me to have big lumps that were very noticeable towards the top of my head. I had a closure that couldnt cover the buldges so tracks could be seen fairly easy. I had to have her cut the buldge in the back because it was so bad and hoped that the front would lay down after tying it down but it didnt work. Also she did not let me keep the rest of the hair that I paid for (not that I wanted it anyway).Make-up- I asked for a natural look which to most make-up artists means nude or fresh face. She said ok but halfway through the application I had to stop her because she was making me look like a drag queen with the heavy make up and colors. I had to tell her what colors to use instead and although it was much improved, it still ended up being too much for what I was going for.Professionalism- during my consultation she told me hair is ordered when you make your deposit and usually takes 2 weeks to arrive. I made my deposit a month in advance but on the day of my appointment I arrived only to be told my hair arrived that day and she missed it. She also left my closure at home. I wasted time and gas being on time for my appointment because she didnt even call to inform me of the situation. She also assumed that I could just come in the next day but I didnt make my appointment for that day in the first place because I had a prior engagement. I ended up having to come back late at night to get my hair done. She offered no discount or reconciliation for her inconsideration or hermistake.With improved techniques, better quality hair and better business practices this salon could be great but until then I will not be coming back.