So much easier than going to a megastore to search for one! Never a problem to order online and a quick delivery!! Very happy!
I first ordered refrigerator water filter. Then I learned I could order other filters. I ordered A/C filters. I cant find filters for my range hood, I thought maybe Filters Fast would have them? Im now waiting for these to arrive. Im so excited to replace them. Hope I got the right ones. Im glad they send frequent texts, or I would not have thought of the A/C or range hood filters.
It was easy to order the filter I needed. It was shipped right away. Their site has pictures and model numbers to help you get the right filter. The prices are very good. I would definitely recommend this company.
Getting my filters fast when I need them for my refrigerator is so quick & easy… saves me a 20 mile round trip - IF they have them in stock… thank you for the ease of Filters Fast - aptly named!
Nice bracket to mount whole house water filters at a good price.
The product is great. However, the free shipping is very slow so allow at least 15 days. I ordered on June 22 and didnt receive it until July 7, so that was 15 days and was due to have been delivered by June 30 or July 1 so we had to buy one locally as our well filter needed changing. They use the cheapest ground shipping available. Ive ordered from them several times over the years and it has not changed. 5 stars for product, 0 stars for shipping. Great if youre not in a hurry
I finally found the right filter and it came to my home fast
The order took almost three weeks to arrive. When I called customer service to complain, they basically said that is just how long it takes.They ship with USPS. It took almost 10 days to get to CA from the east coast where they manufacture the product.I wouldn’t suggest them if you need the product quickly.
Absolutely WORST customer service I have ever experienced!!!! I have been doing business with this company for at least 4 years and had an automatic renewal for replacement every 6 months. It was difficult to get it to fit properly when all of the ones that I have had in the past were no issue. Well for the last 3 nights I have had water leaking from underneath the refrigerator and was almost thinking that I had a major problem on my hands and when I removed the filter it had a loud hissing sound and water all over the place and I reinserted it and now it seem like the leaking has subsided!! When I called Filters Fast I spoke to their customer service rep Tamica I could tell right away that she had a bit of of an ATTITUDE and when I explained what had happened, she said oh yeah, the filter was changed!!!! I asked her why I was not notified prior to shipment and she just told me I am going to have to buy it elsewhere. At that point I was so TICKED off I ask to speak to a supervisor. I spoke to Norman who offered no solution except Ill send your money back and no apologies for the lack of communication!!! NEVER AGAIN!!!!!!!!!!! TERRIBLE PEOPLE TO DO BUSINESS WITH!!!!!!!!!!!!!!
I placed an order and the entire process went smoothly and quickly. Great prices and fast shipping. I will return to Filters Fast in the future.
Only place to buy Aprilair 501 filters. Have ordered twice and each time it was hassle free and super fast shipping. Whats not to like?
Wonderful company/service. Will only use them from now on. Fast shipping, excellent customer service. Highly recommend!
Ive used Filters Fast for several years. I have always had good customer service, excellent help when needed, very good prices. The filters are outstanding, excellent!!
Prompt and good prices, online and don’t have to go to town
Great price for HVAC filters. Fast delivery. Will use Filters Fast again.
Orders are easily made and received promptly. Price is better than it is at retail and they have fairly frequent offers. Product is very goid.
Destiny was the customer service representative who helped me. She is teriffic! Knowledgeable, thorough, helpful, professional. She communicated clearly and thought through a number of ways to locate the filter I requested. Much appreciated Destiny!
IF you dont mind a company lying to you--these are your folks! It was time to reorder (yes, I have used them before with no problems) a refrig water filter. For several months this summer the item showed as out of stock with delivery in Dec. On 4Aug their website showed the item available, I ordered three. Delivery was estimated for 11Aug. On 13Aug I checked their website for status, it showed item to be shipped by tomorrow. It showed that status for several weeks. I called customer service on the 14th and talked with a supervisor. She said item was out of stock and was due in on the 18th. She said she would upgrade shipping. On the 24th I called again and talked with a supervisor. He explained the item was due in on the 26th and he would give me a discount on the cost. They sent me an email with a tracking number for FedEx. Delivery took 15 days! for 700 miles.In summary, they lied when they sold me a product they did not have in stock, they then made up a delivery date. They set the status of my order to ship by tomorrow when the item was out of stock. The supervisor #1 promised upgraded shipping, supervisor #2 promised a discount--neither happened.Curt Jagger, McKinney TX
The filter quality has been consistently excellent and they arrive right on time every time. The packaging they use insures that the filters arrive in perfect condition. They have made life easier.I recommend them.
I have been using Filters Fast for several years and my filters are always the highest quality and as ordered. Shipping is almost instantaneous.
Customer service & technical support is non existent? No knowledge base from management down? Technically support is no t only poor but is also misleading so you end up with a totally erroneous product that may take at least 6 weeks or longer to return? They can’t send a post paid label without multiple phone requests to obtain return label? Many years ago ? 10 yrs it was was a really great company to deal with? Now it’s worthless & is tying up over $70. Awaiting return shipping label?
Best value on EBay. Filtered air is what we all need during the forest fire smoke in our area.
Theyve had some delivery issues for some products--but kept me informed & finally got my order to me.
I have been a customer of FiltersFast for several years, and until this past year, have experienced fantastic efficiency and customer service. I have a standing order, every six months for hvac air filters, electrostatic post filters, water sediment filters and refrigerator filters. Everything Ill need for the next six months. In previous years, my order would be delivered quickly, in one box, or two at most,. This past order, each item came separately, as if they were drop shipped. So, rather than arriving at the same time, the boxes were staggered over 2 weeks. And, no word from Filtersfast identifying any problem, so I didnt know if my order got hijacked or what. When after another week of waiting, the water sediment filters hadnt arrived, I went on the website to try to determine the situation. There were listed six shipments for 5 items, but the shipment items had no correlation to any of the ordered products, so I couldnt tell what got shipped when and what hadnt. So I called Customer Service who informed me that the sediment filters were out of stock. No offer to ship a comparable product. So I ask for a comparable product which was similarly priced. Out of an original order of 6 sediment filters I received 2. When that shipment arrived and I called Customer Service to inquire on the remaining 4, they told me that the alternative filters were out of stock, but that the original filters Id ordered were back in stock. So I asked for 4 of those to be sent. Customer Service did not have the authority to ship them. they had to forward the request to HQ for approval. Usually a companys processes improve over time, but in this case, Id definitely say that Filters Fast is dropping the ball big time. Theyll have one more chance to show that theyve got their stuff together, or Ill be shopping elsewhere.
I am absolutely pleased with filters for my Kenwood air cleaner!!!!...and, will be buying more....a quality product...prompt delivery....the filters were packed with great care......thank you so much!!!!!!
I purchase a lot of these for other owners in my condo development. Always the best price and quick shipping.
This was the second time that we received a filter and I really like this company. The filters are made very well and reasonably priced. The shipping company lost my filter and I contacted FiltersFast and told them and they instantly sent me a new filter. I will be ordering my filter needs from FiltersFast from now on. Thank You FiltersFast, you guys ROCK!!
I ordered my filters for my HVAC system and it was very easy. My filters are very expensive and hard to find. They are 25x25x5. My last order was from another company and they were $55.00 for 2. I received 2 filters from Filters Fast after I signed up for the automatic delivery every 6 months the filters cost $36.00 TOTAL. They are good quality filters. Just as good as the ones I paid $55 for.. I’m very happy with my purchase.
Pricing is always extremely competitive, products arrive in a timely manner and have never been damaged.
Ordered late, arrived quickly. No problem figuring out which filter i needed. Will continue to do business with this company. Great experience!
Received my humidifier filter quickly. The packaging was appropriate, so that there was no damage to the filter. The new filter was a perfect match in size, type, and composition to the one it replaced. It clicked right in place, and functions well.THANKS to Filters Fast for an A-1 product that does the job, and arrives on time. Shopping at the Filters Fast eBay site is easier than shopping at the local store. (In my case, FF-online was the way to go. Our local store was out of stock.)
Great company. Great coupons. Great products.
I have used FF for a couple of years now with no problems. This last order they charged my debit card five times for the same transaction which tied up hundreds of dollars for several days meaning I didnt have access to my money. When I called them they didnt seem at all concerned and simply said their records show I was charged once. After several days the extra charges was put back into my account. Looking for another filter source, since I now have lost trust and confidence.
For a company with Fast in the name, this took over a month to arrive. Their customer support was nice but not particularly helpful in making things move quicker. My package was sent back out of province after arriving at a depot 2 hours from me. Either their shipper sucks or they are giving them bad instructions. The filter is fine though a little dinged up, works fine.
I had a bad experience when I ordered my filters here, since it took weeks and when I installed them one leaked, however after posting this and saying I had to go buy another set of filters locally, I was refunded all my $ from Filters Fast. I appreciate that! It still caused me to wait weeks for a set that didnt leak, but having my $ refunded did soften the blow.
I have purchased refrigerator water filters from Filters Fast for the past two years. The product is amazing and I can get two filters for the price of one at the big box stores.
Had the size and filtration I wanted in stock delivered the next day. I got filters which would have cost me more than double to go pick up myself at this level of quality. Fantastic!
Service was fast and at a great price, perfect replacement
The website was unclear as to what was included. When the filter arrived, it was short one (pair was ordered). I returned the single and requested a refund....that took 2-3 weeks to get. Not a company I felt was easy to deal with from start to finish.
Ordered 13.5x29.5 filters and was shipped 14x30 filters. Customer support kept asking for multiple photos with a tape measure of the filter I received when the filter clearly states 14x30 on it when I ordered 13.5 x 29.5....
If someone told me about the customer service at filter fast I would not have believed them. I placed my first order with them my product arrived damaged. I filled out the form on the website. I am still waiting for the problem to be resolved. I am getting the impression that they dont care. My real concern is the manner in which my order was packed and shipped. Protecting my order was never thought about during shipping. The price was right but I have yet to receive any thing for my money 16 days later. I contacted customer support 8 days ago. My patience has been exhausted. Your reply to this review does nothing to resolve my issue I cant then reply back to you!
I was very happy with Filters Fast and their professionalism on the phone. My only issue is with the shipping from FedEx. The delivery took twice the estimated time to arrive by no fault of Filters Fast.
One of my 3 filters was stuck at fed ex center for over a week. I called to try to get something done at I needed that filter. No help, I demanded a shipping charge refund as I paid for expedited shipping. I was told I would get a call within 48 hours and I could discuss that at that time. No call ever happened. I told them to cancel my order because in 48 hours, I would have it delivered from Amazon, and I did. They didnt cancel and the filter did eventually arrive. Box was smashed and then filter particles were loose in the box and my porch. I called again, was told I had to repackage it and send it back, the filter media was coming out of the box at this point. Finally got someone to allow me to send a picture of it for a refund. Then, no refund, I called, they said I received my refund. That was for shipping.... After explaining everything again, a few days later I received my refund. By that time, my new filters had been installed for over 2 weeks! Terrible customer service!!!
Fast, convenient, unbeatableI have been a customer of Filters Fast for several years. The filters are delivered right to my door as scheduled. The convenience cant be beat. I dont have to remember when I changed a filter last, the new one shows up on time.
This was my second order for filters. The first order was for furnace filter and humidifier panel. Pricing was great and filters showed up in few days! Great. This order was for GE refrigerator filters. Shipping took about a week. I wasn’t in immediate need, but keep in mind if you need faster or get faster shipping. Suggest to Fastfilter to ships these in a box vs envelope. One arrived with filter box crushed. Hence 4 star I will order again.
Never had a problem with this company. Very good service!
Ordered my pool filter and refrigerator water filter. They arrived when they were supposed to and the quality was great
Fast shipping, Filters Fast . They mean it! Great price too. 4x24x18 are sold by local HVAC dealers but they want $35.00 a piece for them. Thats three for $105. Got three of the same type From Filters Fast for $45. Cant beat that!!
Quick response, thank you!
I signed up for having a filter sent every six months. When the first filter was due, my credit card was charged, but no filter arrived. According to Filters Fast the filter was shipped through DFX. The tracking number given only showed the day it was shipped, nothing more. After waiting over a month I contacted Filters Fast and they did ship another filter, using UPS this time. They were responsive to my complaint, and I suggested they check their carriers better in the future.
Found and ordered on-line. Perfect fit filter as their info stated it would be. Filter arrived very quickly and saved me a lot of money
Filters and the adjustment of wrong shipment was adjusted quickly and fairly. Thanks
This reflects mainly the choice of shipper used by the seller. Three weeks after ordering filters, my box was delivered by FedEx to an address where I have not lived for over five years. Apparently during the three weeks my box bounced around the country, its shipping label became damaged, so someone at Filters Fast looked up and gave the shipper my old address in their system rather than my actual address. To top it off, the package also had a weird amalgam of both my billing and (separate) actual shipping addresses on it. Clearly, at least one person not paying one bit of attention. Im just glad I was only planning ahead, and dont need the filters fast.
I have always had good service at Filters Fast. They are very prompt when an order is placed. They keep real good records when you are on a repeat order service and e-mail you that the order will be shipped soon. Very good company.
Easy order and quick ship. All I need
Received my filter quickly and it was the right one. Good company.
Ive been buying wicks for my Vornado humidifiers from here for years now; theyre very reliable, always have what I need in stock, and the subscriptions are a good value
I have ordered under-sink filters from these folks for years. They are responsive, fast, professional and helpful. I will continue to buy from them anytime I need help.
The company seems to put their customers first in service, knowledgeand overall concern. No questions asked on returns and quick credit. Great products and a fantastic selection. I would give these people a perfect score.
Filter Fast has many good items that seem to have good value to them and they offer subscription programs which save money and allows you to get items to cover several months. My contacts online and over the phone have been very responsive and professional. Looking forward to many years of doing buisness with them.
I have used FF for several years with wonderful service. However, after ordering two filters 1/3, calling 3 times and still receiving no product, this experience has been anything but fast. Unfortunately, I will not be a returning customer as I have been the past several years.
I ordered an air purifier. They cancelled by order, with an email or any explanation. What kind of company does this?
Ordered a filter for refrigerator over a year ago, received it promptly and quality was good, One year later I receive and am billed for another filter. I do not remember authorizing this, call customer service, who are courteous and efficient in processing return..
Filters fast is a great place to order all your filters! I use them for my refrigerator, hot tub and heater filters. The website is easy to navigate & your order is quickly on its way to you. The spa filters were 1/2 the price as in my local pool store. Great products, great prices and speedy delivery!
I went through the online guide to pick my filter and it chose the wrong one. When I received it, I called the company and went online. The online return was so easy I was done before an agent even came on the phone. No shipping back - just ordered me a new one. Easy. And the new filter works great!
Quick and easy one less thing to worry about. I get and email telling me of up coming order. I can postpone or ship. Its great! I Highly recommend Filters Fast.
I ordered two cases of normal AC filters for my home. One came right. The other is still not here. I understand that in this time of Covid, filters may be at a premium. I just wish that Filters Fast had told me when I ordered that one of the sizes needed was not available. Its been two months...still no filters!!
I’ve used this company for several years, maybe a decade. They have the filters I need snd they ship fast and accurately. The price is usually less than store ( which doesn’t carry my filters usually) and they are DEPENDABLE! No worries. Just reorder and I’m done!
Ordered,received exactly what I ordered,and in a timely fashion.Cannot beat this!
My filters arrived very quickly and they work well. They are filled with dust within a month. This makes me feel glad that much less the dust is not in the air.
Filter was half the price. Fit perfect, works perfect and arrived quickly for my Samsung side by side refrigerator. I like the auto ship option where I can pick by months when I want it sent. Great site.
Professional customer service, prompt and courteous.Parts didnt fit, fair and equitable adjustment made. 👍🏽.Kudos to the customer service representative who persisted in getting my order filled correctly.Service was prompt and all cost adjustments made without question.Absolutely the best service Ive ever experienced! 👍🏽👍🏽
FiltersFast had the item I needed and at a competitive price. The only drawback was the shipping time, it was delayed. Fortunately I didnt need it immediately but some notice upon purchasing would have been nice. To their credit they did eventually notify me of a delay in receiving the item. They did ship it as soon as they received it. I will use them again, maybe ordering this item much earlier in the heating season!
Took over two weeks to deliver so had to buy elsewhere and refused order when it finally showed. Emailed but no response from them and no credit so had to go through the credit card company to get a refund. Checked and saw the package was returned to them in four days so I know it was received.
Very happy with my purchase from Filtersfast.com! The filter came right before Christmas which made a perfect gift for my parents. Thank you!
They were easy to find on the internet, the price was right and delivery was so fast! I will keep ordering from “Filters Fast.”
Filters were ordered easily and came quickly.
As a repeat customer of filters fast over a dozen years we continue to be very satisfied with their filter products especially those for refrigerators. We have multiple houses for income as well as where we live and all of them have built-in refrigerators that we ensure use the Filters Fast refrigerator filters. We’ve tried the different store brands and find filters fast to be superior water filters that last longer, guaranteed fit and Always have a long useful life.
Always get product shipped in a timely matter.
The auto-ship process makes replacing time-sensitive filters easy and affordable. When the fridge light indicates it’s time to replace the water filter, Filters Fast automatically has the right product on the way.
Great product. Great service
I have a difficult to find hvac filter size. Filters Fast provides me with 6 filters every six months at a very competitive price shipping included. I find this the ultimate in convenience for this mundane chore. They were very proactive in helping me set this service up and presto! One happy customer!!
They have a wide variety of sizes and filter levels at good prices, delivered to your door. As a South Florida Realtor, I recommend all my landlords to use Filters Fast.
I have many musical instruments and have to maintain a specific humidity range in wintertime. FF is an excellent company to work with and I highly recommend them!
I normally give 5 stars. I have been ordering fridge water filters from filters fast for over 5 years. However, this last purchase the package arrived like it was in a war zone. The filters were out of their torn packaging and they were sent in a regular plastic envelope with no padding what so ever. The filters are not what I ordered and not sure if they will actually work. I have not tried them yet because the fridge filter is still good and I normally purchase ahead.
I had used Filters Fast previously with our old fridge. When I reordered the water filter for our new fridge, I accidentally ordered the old filter. When I contacted them about a return/exchange, I was issued a full refund even though it was my fault for ordering the wrong part. I appreciate that level of customer service very much and will continue to order our filters from Filters Fast.
Had products I needed in stock, shipped quickly at the price stated. Based on excellent service, I Have set up automatic shipping on my replacement schedule.
The website is easy to use and assists in choosing the right filter. The prices are good and shipping is relatively quick. Exchanges/returns are also easy and quick. Great service and products at a reasonable price.
Shopped high and low for a reasonable price for Bosch replacement filters and found the best price at Filters Fast. It arrived quickly and fit the bill. Highly recommended.
I was never told my shipment would be delayed yet they still charged my card. I took the initiative and called to see what was going on and found out that it wasnt even shipped yet. I then proceeded to cancel my order within the same phone. I received an email days later that my order would be delayed and a day after got another email saying that order was shipped and heading to me. Still didnt get my order cancelled nor my money back, therefore called AGAIN, the person was rude and not helpful, told me she can refund me price of the filters but not for shipping. I asked to speak to the supervisor and she put me on hold forever who ended up not being there. I then called back again, and was told that this person couldnt do anything about it and I proceeded to ask to speak to a supervisor. No luck. Before calling again, I got a message from my PayPal account that I received a refund from filter fast. I will NEVER do business here again and definitely NOT recommend to friends/family.
We have a drinking water spout on our kitchen sink. It is an older model but still works well. Our problem has been finding replacement filters. I finally found them on Filters Fast. Their response time was very good.
Fantastic filter and company! Finally found these replacement filters and they are much better than the previous filters we were using. We have also noticed that the water is clean and so fresh tasting. Tastes like fresh spring water. Fast delivery, priced well and easy to install. Thank you!
I am on a reoccurring schedule and am notified when the next shipment is due. I notify acceptance and clear any billing questions. Order is received timely . Excellent system.
The product is fine. The price is outrageous. When I went on line to order it gave me a price for 2 at x amount. I thought I was getting 2 filters but got one for about $66 dollars. Disappointed in the price. Will try and fined elsewhere next time.
Been ordering my filters from here for years. Great service and Great prices. They will have my business for years to come
I’ve ordered my refrigerator filter through this company, any times, they are responsive and affordable. I have them ship, e one every 6 months so I doing have to worry about it. Great service.
Have Whirlpool under sink water filter, bought at Lowes many years ago. They no longer carry the filters, but Filters Fast carry comparable ones. Im sure we will have to upgrade someday. Thanks Filters Fast!
Great company to do business with.
Very easy to use the website, quick delivery and prices are the lowest comparibly