Direct CBD online is fabulous! Great prices great products and fast shipping. Customer service is very responsive and helpful they’ve got a loyal custom in me!
Great customer service and a great selection. Ive been using a CDB cream but the company Id been purchasing it from stopped carrying it. I found it at Direct CBD Online and the price was competitive. They have a wide selection of items and provided detailed information about the cream I was purchasing including lab results. There was a minor shipping issue with my purchase, and I reached out to customer service. A representative got back to me within a few hours and was super helpful and nice, and was able to resolve my issue. Ill definitely continue to purchase from Direct CBD Online.
I placed my first order with this company about a week ago. Unfortunately, the product i ordered wasnt in stocks so they substituted a similar item. Because of the out of stock situation, they included a discount card for my next purchase. From there, I received several follow up messages to make certain I was happy with the results. Having spent my entire career managing customer service entities, I know real costumer care when I see it. Direct CBD Online will receive all my business in the future.
I couldnt believe how quick I received my package. When I email questions, this company responds!! Quality Matters~ I will DEFINITELY be a REPEAT Customer.Happy and Satisfied,DEM
I can highly recommend Direct CBD. They offer numerous brands which I like. I have had questions several times and they get back to me ASAP, very responsive and helpful. Highly recommend especially for the wonderful customer service!
Ive always had great experience with this company and love the selection they offer. Plus specials and rewards.
Super company they always ship quickly. Had a small issue with my order, their response to my email was super quick and my issue was totally fixed. Great service!
Great company! The customer service is second to none. I am blown away at the responsiveness and professionalism they have shown me! Thank you!
Very quick shipping. Great seller. Will buy from again.
The prices are best Ive found and customer service is great. Very are quick to respond and go above and beyond if there is an issue.
Such a killer team. Extremely efficient ordering and delivery process. I had an urgent requirement for a faster delivery option due to my terminally ill father requiring meds and a form of CBG that had shown significant advantages for treating his cancer type. I emailed the team over night to request a faster delivery option that I could pay for in order to get my fathers meds faster. I woke up to an email advising they had already updated the delivery option and my order had been dispatched. Cannot recommend these guys enough, they truly look after their customers. I wont buy anywhere else.
Direct CBD Online has the best prices, quick delivery and great communication. They carry my favorite brand and often have sales. Its my go-to CBD source.
They have many brands (including Martha Stewart, which is hard to find) and always send a free sample with your shipment so you can check out other brands and products. They also have a rewards program and many other discounts which help keep the price down. They respond immediately when theres a shipping problem, and even sent me a complete replacement for a lost shipment along with a future discount. The only reason Im not giving 5 stars is that they send emails every single day and there seems to be no way to reduce the number--its all or nothing--so I stay on the list so I dont miss out on any discounts Im looking for. If they just emailed less, Id give 5 stars!
I have enjoyed two trouble free orders with this company and love their products, I highly recommend them as you cant go wrong with this company. I will continue to order my CBD products through them in the future!
After waiting over a week for an order to ship due to product delays Direct CBD Online reached out and offered to send me a larger quantity of the product as a way to make things right. They were quick to respond to my questions about the delay as well. Top-notch customer service!!!
Still waiting for my order and I live in the same State! One email after I complained on their FB page. If my order shows up on Friday, it has taken over 3 weeks! So much for buying local. I applied for updates via tracking and found my order was still being “processed” for over 2 weeks. Really Frustrating. Going back to previous supplier in Colorado!
They go above and beyond to help you if there is even a slight problem. Their response is expedient! Prices are the best. Great company. A+++!
I had a problem with getting my package delivered thru the post office but the team at CBD was able to provide me a solution that was in my favor. With the pandemic there are so many packages that are going thru the pipeline. Thankfully this is going to work out.
I have been using Direct CBD for all of the products that I need. They have the cheapest prices that I have found and a great selection of products.They are very fast to respond if I ever have a question or a problem with an order. I recommend that you try them for any CBD products that you may need
I would put 0 stars if I could, because even 1 star is too high of a rating.I ordered 3 of the 400mg CBD body creams as gifts for Christmas in November. When the order arrived, there was only one in there. After 4 voicemails and countless emails over the past month, I have not gotten a reply at all, despite them charging my card. No order updates, no call back, no email back... nothing. At $60 each, they certainly aren’t cheap...At this point, I will be contacting my bank and notifying them that the order was not fulfilled and the charge was fraudulent. I advise that you do not do business with this company. The customer service is absolutely non-existent.
Simply the VERY BEST Company for CBD Products you will find.Extremely Good Customer Service and VERY Responsive.Pleasure to deal with...:)
This company is very diligent and helpful with their customers. I had a small issue and it was resolved within a couple hours and just 2 emails!It is rare to find such kind, responsive & helpful customer service these days. It is a very valuable trait to have as a company.I cannot wait for my product to arrive.Thank you again!Best regards,Priscilla
This product is absolutely amazing and I would recommend this product to anyone. It is joint and muscle relief. I have also sent this to my son-in-law and his father and they both love this.
Shipping was very timely. Products are great quality & well priced. Coupons available. When one thing was sent wrong they immediately responded & made the correction. Excellent customer service!
I order my CBD products from this company. They have a great variety to choose from and I can earn rewards as well. Their customer service is amazing and I highly recommend ordering from them. The shipping is very fast also. You will not regret it!
The product itself is amazing. I love taking CBD at night, but have always wanted the benefits during the day. This supplement keeps me calm, and in a great mood all day.They myriad benefits of CBD make this the perfect supplement!I made a mistake with my shipping address, and customer service was super understanding and got it fixed for me with no problem.They are professional, helpful and very quick to respond to any is souses!Great product and great company!
Exceptional service, high quality products, fast shipping, really great customer service!
Parcel went missing but customer services sent a new one out straight away. Great customer service.
Working with CBD Direct has been a great experience especially during these unpredictable times ! Living in Alaska its paramount to get products in one piece with exceptional customer service. We definitely found that here. We recommend CBD Direct to all of our family and friends. Thank you for being here for us. Stay safe and healthy. 🙏
This company is definitely a good one!! I ordered the CBD gummies and they work great for my back!! They are very quick to answer my questions and very professional !!! Thank you !!
These guys are the absolute best. I started with NuLeaf and Direct CBD had a great deal. I switched to Lazarus and they had a great deal on that too. Amazing customer service and shipping times. They ship almost the same day. Last order had some issues with the bottle dropper and they replaced and shipped a new one for free. Highly recommended!! Great prices and great customer service.
Sam is so helpful helping me decide what to get for my first time ordering CBD online! The Marley Mellow teas are refreshing and the Marley dark chocolate hits your cravings like no other. I also got the Marley CBD Roll on Gel 30mg and it made me forget about my neck/back pain as well as my boyfriends body pain as well. I mixed Lazarus Naturals Calming CBD Pet treat oil with my cats food and it worked like a charm. Ordering process was quick and delivery was prompt!! :)Highly recommended to treat your inner body needs and etc. Cant wait for my next shipment to come!
Great products and excellent customer service, thank you!
Fantastic company to do business with, always on time with their order to you. If you have any questions they will immediately return your email with an answer. Highly recommend them.
Fast, Easy ordering and fast delivery. I love that i can order and save to have my products re-delivered right as i am running out. I am amazed at the results that years of different medication have not been able to give me. I just ordered some Sleep CBD raspberry Gummies and I have had no luck over the years with sleep medications, will revise my review after i try them.
Awesome service, my husband loves the roll on product for his hip pain.
I’m giving 5 stars for their prompt refund when I did not receive all that I ordered. I had purchased one of their face masks at a local store and loved it (uncle buds detoxifying mask) so I decided to order from Direct CBD for the value. I will be ordering more from them soon
Direct CBD Online is a terrific company with the best product and pricing on the market. Their attention to detail is spot on and if there are any problems they very quickly remedy them in the blink of an eye. I wish all of the companies I deal with had the same standard of excellence that Direct CBD Online exhibits on a daily basis. If you need any CBD products look no further you have found the perfect vendor.
This is the third time I have ordered from Direct CBD Online and they are a great group to order from. Product is always fresh. Super customers service who are fast to remedy or answer problems or questions. Very pleased customer!
Excellent customer service. Great products. Even better prices. Pleasure to deal with. If you ever have any questions or issues, their customer service responds quickly and professionally. Give them a try. You won’t regret it.
Amazing customer service!!! Fast, responsive, friendly, on top of it! I needed something replaced, no questions asked, you took care of it, great promotions and communications.Thank you for such excellent service!D.
I have been buying CBD for about 2 years now. I am impressed by direct cbd online and their customer service. I had a package delivered with one bottle missing. They shipped another one within the day. Also, I would like to point out something. Lazarus Naturals recently lowered their price on some of their products. Cbd direct online also did. That made a huge impression on me. They could of kept it the same. Thank you for also delivering on time and being so professional.
Placed my first online CBD oil order via Direct CBD Online. Their prices are better than the brick and morter stores in my area. There was a coupon for a percent of your first order which wasnt working when I finalized my order. I emailed the company and made them aware if the issue and my account was credited within 24 hours. I received my order in about a week. I will order from Direct CBD Online again.
My order was stolen in transit and the company sent me a replacement and comped me the cost. I was incredibly impressed and appreciative. Good service and good quality products. Great customer service as well.
I would give no stars If I could, I am so upset right now! I bought 2 bottles of 1500mg (high potency) in French vanilla and chocolate mint...received my order (brand new customer btw), and they sent me a 450mg (standard potency) chocolate mint!!! I paid EXTRA for expedited shipping too! No answer at the bogus phone number they have, and no return or response to my emails either...meanwhile I paid over $100 for my order and didn’t get what I paid for...y’all owe me either a 1500mg bottle of chocolate or about $55 and some change! I will remove this review once y’all respond and rectify this issue for me! Order number #248352ThanksCharles Myers
Direct CBD Online is a great place to purchase your CBD items. They have fast shipping and wonderful with communication. The prices are reasonable too.Thanks for such great service.Mary Ann
I love the wide selection and quality of their products. Very professional and responsive when it comes to all my CBD needs! I had a minor snafu with an order, but their customer service was super quick to help resolve the issue immediately. Direct CBD Online is my number 1 pick for CBD products!
Placed my first order a while back and it got lost by the USPS......Direct CBD quickly sent out another order. This one showed up and the packaging was damaged and my CBD had leaked out, again thanks USPS!!!! I informed Direct CBD and had a new one the next day. Both incidents were not caused by Direct CBD but they were extremely helpful and made sure I got what I paid for. I will definitely continue to do business with them.
Direct CBD provides exceptional customer service through responsive and supportive feedback when I have reached out for help with billing and/or product questions. They have also given me coupons which has provided financial relief, allowing us to continue to afford high quality, medically-viable products. Thank you!!
Great Company! Amazing Products! Ive purchased twice from them and love the service/products. Even had a little hiccup on last order, they were all over it on fix it for me! Couldnt ask for better service. Thanks guys!
I recently ordered a a product as a new customer from DirectCBDs website as they do have some of the best prices for a wide range of brands on the market. Ordering was easy enough and they have a great rewards program. The package itself came quickly. If the order was correct this review would be 5 stars across the board.However, when I received the product, as a new customer I am feeling pretty duped as a lower price and lower content product arrived in its placed.I had ordered High Potency CBD Tincture Oil 60ml at 3000mg. What they sent me was Lazarus Naturals Standard Potency CBD Tincture Oil 120ml at 1800mg. This was a product that cost about 66% of the product I had ordered and only 60% of the CBD content.Not a good impression on a first time customer looking for a reliable and consistent business to deliver CBD under a recommendation by a neurologist to add to his treatment.I will update this if I am contacted by and the issue is resolved the business. If not one can assume I had to initiate a charge back through my financial institution for resolution.As of now, I would stay away from this retailer.Update: 5/6/2020Direct CBD replaced my product with the correct one after a week of receiving the incorrect product. It took several messages and threatening to do a charge back with customer support to actually get them to ship the product after being promised multiple times that the item will ship the next day.Still would say this is a risky vendor with logistics issues and a customer service that is very cold and unprofessional.
Direct CBD Online is awsome. They have the best prices that I have found on great products. But the best of all is the Exellent Customer Service. Any problem that I have had has been handled FAST and COURTEOUS. I could not ask for better. Bottom Line is: Good Prices, Good Products, and Good Service (And Fast Shipping) !!!
I mistakenly ordered the incorrect Lazarus CBD oil, but, didnt discover that until I received my order. I contacted the company on a Friday, and they not only sent a postage paid label to return the incorrect product to them, but.. I receivied my replacement the following Monday..3 days after contacting them! This isnt the first time that Ive ordered the wrong product, and have had very positive results when contacting them for resolution.Definitely recommend!
THE best CBD online shop. Not like all the imposters out there. These are professionals. Super fast shipping, great products, great discounts! Highly recommend Sunsoil CBD products! This is my go-to website for ALL my cbd needs. I’ll never go anywhere else to order CBD.
Excellent product at a great price, quick and efficient service/ delivery.You’ve gained a new customer hopefully for a very long time.👋🏻👍🏻😎
Best experience Ive had yet. The isolate that they carry is quality, on point stuff, especially compared to the stuff that seems to be available at stores near me. Their customer service is great too, extremely attentive and helpful. This is now my go to for CBD stuff.
I’m not for sure why someone said this is a horrible company. I had an issue with my local USPS delivery system in which they returned my order to Direct CBD before it was ever delivered to me. I emailed Direct CBD explaining what happened and they shipped a new order to me priority mail and I got it right away. The coconut oil CBD product has helped my mom’s pain and loss of appetite. Thank you!
Very helpful and supportive of their customers. Have quality products and their CS is wonderful. 100 % would recommend Direct CBD online!
These CBD products are awesome! The oil really calms you down and makes you sleep. The cream really helps with my knee. These are must try products!
Great quality products at a great price. Shipping was faster than advertised. Will definitely order again!
Absolutely love reliva cbd cream and now that i found this web site love it even more! I have fibromyalgia, and two yrs ago before i knew of reliva cbd cream, i could not get out of bed in the morning without severe pain and slowness, to get my boys off to school. My hubby had to get them up and going. My neighbor told me about this cbd cream that she bought down the street at a conveniece store. Said it helped her with her arthritis. So i tried it. I put it on my lower back, hips and legs just before bed. In the morning i could hardly believe it! I got up out of bed with no pain and stiffness. It was like i never had fibro! Using ever since, but was finding conveniet atore always out of stock when i needed it. So i went on line. This is so awesome ! Delivered right to my door and even automatic refill when i sign up for it.SusanTemple, pa
Extremely fast shipping . If there is an issue, they resolve any errors quickly. Definitely a Reliable and dependable company .
Ordered on Jan 4. Website says orders are mailed within 24 hours. Mine wasnt mailed until I had sent 4 emails, and ATTEMPTED phone contact twice. Finally saw on the website they had mailed something. Got it, and it was only ONE OF TWO! Now they wont respond. They do NOT answer the phone, nor do they answer emails. HORRIBLE COMPANY, and AWFUL customer service. FUNNY- the owner will respond to a negative review, but not directly to me. Yes, I am SURE this is the right one- double checked the website associated. The Order number is: #132033
Good prices and customer service, glad I could find my cbd oil locally which means super quick shipping. Love the specials and points too.
Not sure why some folks are complaining about awful customer service when my experience with Direct CBD was anything but. As a long time CBD user, I thoroughly appreciate the vast offerings on the site and the people running it. The DCBD team was happy to assist me with choosing gifts for a family member who has never used CBD prior to receiving their gift. The package shipped quicker than expected, and my cousin continues to rave over the quality of her items. Thanks to the help I received from the DCBD team, my cousin has finally found relief to the physical ailments she’s endured for years
Horrible experience and have never ordered through this company before. Order was completely wrong and spent over $100 and ordered Cbd cherries and was sent two bottles of oil. I emailed they said would make it right. After asking for new tracking and they only said don’t worry you will get your order, after I asked if it would be easier to just refund my order. Order shows up today and was only one of two I ordered. I am very understanding and know these times are tough but this was screwed up not once but twice and also said was sending free hemp sanitizer that never showed either. This has been going on since April 8th when order was placed. Now I am wanting refund for one didn’t receive. Order number 243759.
They answered my email immediately and resolved all issues to my needs and my convenience!
One-stop shop for any CBD product you’d need. Easy ordering process and quick shipping makes coming back a no-brainer
Ordered 3 bottles of Hemp seed oil hand sanitizer last week [this was the only store online saying in stock] and arrived a few days later when every store was out of hand sanitizer!!!The bottles are a nice size with 8oz of The Best sanitizer youve ever used !! This will be my go to sanitizer!! my hands feel GREAT after using it !! And at 70% alcohol I know they are GERM FREE
Good product great service their cbd oil is the best Ive tried.
Direct CBD Online has great products to really help my pain & the stress it gives me! GOD BLESS EACH & EVERYONE OF YOU😁
Ordered 3 days ago money was taken out of my account within 20mins of the order, still says processing. I paid for 3-5 day shipping maybe yall will respond on here instead of the bs automated email response.
Amazing customer service!
Ordered a few times smaller bottles with no problems decided to go for the large bottle to get the value for the price when it arrived it was not the flavor that I ordered I emailed the company and they offered to send a replacement in the correct flavor however since they mail glass bottles in flimsy envelopes lined with bubble wrap something fell on it in transit and shattered the bottle when I emailed the company with pictures of the shattered bottle they did not reply I again emailed them they asked what happened in transit I emailed the pictures a second time and have yet to receive a reply after multiple times of emailing them and attempting to call the number that I googled I should have read reviews on the company first because another customer reported an issue and the company never responded to them either until they put a negative review on Google and then they responded to the Google review the last time I emailed them was two days ago and let them know if I did not receive a response within 24 hours I would be adding a negative review since I still did not receive the product that I ordered because of improper packaging that led to the shattering of the replacement bottle and when I questioned them if I spent another $200 to order another bottle and it shattered on the way what would happen to which I never got a response.
If youre thinking of buying from overseas at this place, then dont. They do not assist at all. It may be a bit more expensive but do with DrGanja, save yourself a headache in the long run
I ordered multiple items from this company and they only sent me one and when I called them, the phone always went to an automative service saying they’re busy then it was just busy. I’m so upset and I expect to get my money back!!!!
Avoid and go direct to the suppliers.. no communication
Great Customer Service !