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Carewell
1930 Abbott St STE 403, Charlotte, NC 28203, United States
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Carewell

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Ki
Review №1

What a great company ! The representatives are all so very helpful. They help me choose the best product for our needs without breaking my budget. They even estimate how much I will need to get me to my next order. I appreciate all the time they give me and delivering is almost the next day. I have so much on my schedule these days and they help lift one major task for me. It really is one less thing I have to worry about. Thank you for being so compassionate with this caregiver who is overwhelmed at times.

A
Review №2

Amazing company. We were almost out of supplies for my special needs son because of another company taking too long to ship his supplies. I came across Carewell and they had his product at a great price and it arrived in less than 24 hours! Ordered yesterday afternoon and we got it today! Carewell really saved us! Happy to support this company and will be placing many future orders! Thank you!

ma
Review №3

Carewell is an exceptional find. Their service is beyond exceptional the products are quality materials, excellent pricing, care to reach out to customers. This is a blessing for our 88 year old mother. Keeping her dry and comfortable is so important. If you want great products and service Carewell is it

To
Review №4

Im so glad I found Carewell while looking for a company that could satisfy my needs for incontinence products for my elderly parents. I have found Carewells prices excellent, and the availability of different types of products very helpful. Additionally, their shipment time is usually next day service. I would highly recommend this company. Thank you, Carewell!

Th
Review №5

Carewell is seriously the best company / business Ive ever dealt with! Im taking care of my bedridden mom, your company has the top quality products at the best prices and fastest shipping ever! Your customer service is top notch! Its been a blessing finding such an awesome company!

Ch
Review №6

I order from here every month and have never had a problem. Excellent customer service, affordable prices and quick delivery.

Ag
Review №7

I am very please that I have found carewell over the internet. I am a CNA with a bachelor degree in long-term care. It makes things easyer for me to order items. I also take in take cats that have problem that need item. They miss the pot very often. The item are very reasonable. Carewell thank you for being there when I needed you

Be
Review №8

Good company to deal with. Easy to use website. Staff great to deal with--great customer service.

Mi
Review №9

I have a male adult disabled child. Finding a depends that has been designed well seems like looking for a needle in a haystack. I am so frustrated that no real science has gone into designing a functional one. I can only imagine that if those who designed actually had hands on experience in caregiving it might be amazing what they might come up with. I ordered the tranquility nighttime and I had to chuckle. Seriously looks like the bonnets on little house on the prairie. Perhaps they were going for bloomers.The design only makes sense if a person were to always be sitting or lying on their backs. But people do lye on their sides. Then what??? Yes, you guessed it! Have fun washing bedding daily... ughOnly padding in front and back. Absolutely no protection on sides. Technology can put a man on the moon but it seems impossible to make a functional dependsIf you think I’m frustrated you are absolutely correct!

Me
Review №10

This is a great company with excellent customer service. I would recommend them to anybody.

Pa
Review №11

Excellent service, user friendly website, and great value! What else can you ask for?

De
Review №12

I cant say enough of Carewell! Theyre very supportive, kind and extremely helpful! Im my Dads caregiver and as his Alzheimers progresses so are his needs, hence I need to be on top with products that will benefit him and also make my life a little bit easier! They have a variety of great products, best quality, best prices! I recommend this company 100% you wont be disappointed! I will continue to get all the products my Dad needs from Carewell.

Ji
Review №13

Great company to do business with. Always answer my questions and have suggestions. Everyone I have spoken to are so caring and knowledgeable. Great customer support.

Ka
Review №14

These people are amazing. Shipping is fast, returns are easy, and prices are low. Excellent customer service. Great company!

Ma
Review №15

This is a very good company. I get my sons diapers here because he has out grown the sizes in the store he is 3 years old and autistic so get the potty concept is a little hard for him right now. Their product are of good quality and the always reach out through email or you can call them to get help I would recommend them those in need. Check them out.👍👍👌

Ta
Review №16

They are the only place I’ve found that has diapers with tabs for teenage handicapped children. They are reasonably priced unlike other places carrying adult versions. They are always quick in responding and will go above to ensure you’re satisfied.

Mi
Review №17

Carewell is the absolute best company in every way! The product selection is second to none and the delivery is the fastest I have ever dealt with. If you give them them a try, you wont go any where else.

Pa
Review №18

I have been very pleased with the products and price point offered by Carewell. For my husband’s needs they seem to keep adequate inventory of the items that we order. This had been a very real problem with a Carewell competitor we had been using prior. Having the products available when needed is so crucial and goes a long way in establishing trust between the online store and the customer. Along with having the products available when needed, their speedy delivery also exceeds what we had previously experienced. There has only been a single instance when there was a glitch in what we had ordered and what we had received. Errors can happen with the very best of companies but it is then how they respond that sets them apart from the good and the bad. It only took a very quick phone call, speaking to a kind and apologetic voice on the other end of the line who assured me that our order would swiftly be resent. I would certainly recommend Carewell to any caregiver or person seeking specialized medical items. This is a company who really does care about their customers and places their customers needs as priority number one.

So
Review №19

Carewell is a company that believes in good quality, good value and they are professional and very responsive. I found these folks online and have been very pleased with the products I have received over the past year. I will continue to shop with this awesome company.

De
Review №20

I have ordered products from Carewell since coming home and I have been very pleased with the products Ive received. On one occasion I called their customer support to try to figure out sizing for a product and received excellent advice. On another occasion I accidentally locked myself out of their on-line ordering and again their customer support proved to be very helpful. Overall, I have been very pleased with the quality of the products, the price of the products, the free shipping, and the responsiveness of their customer support.

Ka
Review №21

I love using Carewell. They really come through and fast! And they genuinely care and appreciate their customers! Shipping is always extremely fast which works out well for our situation!!! Can’t say enough good things!!!!

Ma
Review №22

Great company. Communication abounds as you are fed information concerning your order all along the way. Delivery is quick. Products are great. If you call customer service they answer and politely take care of whatever you need. Well done!

Sh
Review №23

Tena briefs are the most comfortable of any brand i have tried. The elastic around the leg openings keep them snug enough to prevent leakage. The pads come in different lengths and styles to suit your particular need. The absorbent part is a gel, so no shredding, and there is no odor!

Ph
Review №24

All orders arrived quickly. I meant its like Carewell reads your mind, shipping before shopping thats my description of Carewell. The name also describes the company.Long life to Carewell..

Th
Review №25

This company provides brand name products at good prices. I’m 68yo and this company is hands down the most efficient one that I have ever dealt with in terms of ordering and shipping. I have been ordering from them for years and they have always been the most reliable vendor on a consistent basis and by consistent I mean every single time.

Ca
Review №26

This is a great company that offers great products at reasonable prices. The delivery is so fast!!I would highly recommend

To
Review №27

I have placed several orders for my mother and for my husband . I have been very happy with the service we received . The communication with our orders is excellent and the service is very fast on our deliveries.I would highly recommend them highly .If you notice in the review I mention service since I have been taking care of my mother and now my husband, service is very important especially with the items we need. If I could give you 10 Stars or 20 Stars I would have .I am very happy with Carewell and I am glad to be your customer. Thanks so much

Mi
Review №28

Carewells customer service is amazing. Every time I send them an email, they get right back to me. The owner even sends you a personal email to make sure everything is well with your order. Shipping is super fast too! I started off ordering a case of Select Booster Pads for my malteses lap band (his little diaper) because he likes to hike is leg and mark the furniture. But now I order deodorant, dental floss and wipes from Carewell as well. These guys know how to do it right. So glad I found them. Thank you, Carewell!

Ma
Review №29

Carewell is very efficient with all orders. I usually receive the products within a day or two. The prices are great compared to other vendors. It is a very reliable family owned company that values their clients.

ow
Review №30

I love this company. Whenever I need supplies it is so convenient to order online. Shipping is free if you order 39.00 or more. I usually receive my orders within 24-48 hours.Very reasonably priced.

Ad
Review №31

Always quick to answer questions. Very helpful in trying to get the most efficient product to fit your needs. Generous with samples if they are available. All around great company with good prices.

Bl
Review №32

I have been purchasing from Carewell since early 2019. Never had a problem with online ordering. Supplies always delivered in a timely manor. Their customer service is top notch. Pricing on their incontinence supplies are lower than many other vendors.

pe
Review №33

Care well is very informative about the needs and products that are necessary for the ones that we care for. They have a variety of products, not just one brand, and I think they are very affordable and they are delivered quickly to my home .Which is a great help to me, and over a certain dollar amount the shipping is free, which is another plus for me.

Lo
Review №34

High quality products, exceptional service, reasonable prices, and rapid shipping. The owners are personable and demonstrate sincerity in providing the best customer service. Highly recommended.

Ri
Review №35

Very responsive, great prices, and good selection of products. The 2 day shipping on orders over $49 is great.

Jo
Review №36

I have made two orders from Carewell and I have to say that I am so happy with the products and the customer service is exceptional and the turn around time is great thank you so much CAREWELL for making my job easier. It is so nice to use products that are too quality.

la
Review №37

They are an awesome, customer service oriented company. They will personally answer any questions you have an assist you with your order. Will highly recommend them!

Ri
Review №38

Carewell is a great outfit; every time I have ordered they have responded and provided as requested. I like to buy from them whenever we need their products.

To
Review №39

At a time when it is taking 3 weeks to get dog food, I received these much needed items for my Mom in ONE DAY!! Thank you so much Carewell for caring!

Mi
Review №40

From the first day I found carewell and my first order. The carewell group has always been helpful kind and on time. My order is always right they keep me in the loop even after it has been delivered. And it just keeps getting easier. The carewell crew makes me feel at home everytime I call. Two thumbs up.

Ca
Review №41

Im a caregiver for my spouse - the love of my life. As part of the role I want to have products that are safe, proper, and help me make his life better. Ive found the needed products with CAREWELL. Their explanations of the various choices in what Im looking for are extremely helpful. Although Ive not needed to participate in a chat with a representative that is made available, I think it is a good idea for someone who has questions. That being said Ive learned by trying - and that is before finding CAREWELL. Their products are first rate and their pricing and delivery are outstanding. They are able to help me, as a caregiver, feel very good that Im providing the care I most want for my husband.

Ca
Review №42

I came to Carewell by mistake or if you were me a Blessing during this Covid 19 everyplace I used to buy my supplies from for my brother- in-law were closed and I had never been to a website for this sort things not do I really like to use the internet Im old school.The prices I was being charged at the store were outrageous when I saw what Carewell charges in every item I am saving dollars not pennies,nickels,or quarters The Service they offer is Wonderful I get a Thank You from a personal way not impersonal like most places they mean it.to Carewell employees and Jonathan and Bianca I say THANK YOU FOR BEING THE COMPANY YOU ARE...

Ma
Review №43

The products we get for our mom come quickly without delay and Carewell is very quick to advise if there will be a delay or change in shipment. Very pleased with them and pricing is reasonable, I would highly recommend this company for care giving products.

Ik
Review №44

I placed an online order for one case of Abri-Flex Pull-Up Adult Underwear (one of the best incontinence products we have ever used - will hold 37 ounces of liquid and handle bowel accidents without leaking) on 4-24-2020. It was just delivered to my front door by UPS on 4-25-2020. And did I mention no shipping charge! Shipping is not charged if a very reasonable minimum purchase cost is met. Now I cant guarantee you will receive your order overnight as I did, but I can provide first hand testimony that all of my shopping experiences with Carewell do categorically prove this company, and their outstanding group of employees, do everything humanly possible to process and ship orders as quick and effficiently as possible. In fact, they are far better, and faster, than any and all of the previous companies we have used for incontinence and other caregiver products during the past six years. Thank you Carewell and keep up the great work!

An
Review №45

Excellent Company. Best customer service you will ever find. Very informative and expedient shipping.

Ka
Review №46

Im so glad I found Carewell! Since I turned 65 and got on Medicare. I lost a few things that Medicaid covered. So I needed to start getting some of my Personal Care items myself. And being disabled on a low budget. It was hard. Till I found Carewell. They carry the same products I was using, but better.I was getting Prevail Disposable Underwear for women in plain white. And I discovered Carewell carried them in lavender, my favorite color. Im sure there are a few ladies that feel like I did. Embarrassed to be wearing disposable underwear. But when I started wearing the lavender ones. I felt a little more like a lady again. Im not as embarrassed anymore. And the price was unbelievably low. For someone like me, that really helps. Ive had Fibromyalgia and Osteoarthritis for over 20 years. And now its hard and unsafe for me to get in and out of the shower. Although I have a shower chair, I cant balance myself enough to step in or out. And once I started looking at other items they have, I found a shower cap that has no rinse shampoo in it. All you have to do is put the cap on and start massaging away. The shampoo in the cap is already wet. After you get finished washing your hair. Just throw the cap away and towel dry. Or they have no rinse shampoo. Just squirt it on your hair, wash and towel dry. No problem. And I found no rinse bodywash. Pour it on a rag, wash your body. And towel dry your body. Youre done. And if youd rather. They have large size disposable washcloths. Just like baby wipes, but bigger. And everything Ive found except for the disposable underwear. Is under 5 to 6 dollars or less. No kidding! I was very surprised and happy! Oh, and the underwear is only $10.99 for 14 pairs. And they have some for overnight for a couple of dollars more. And they work great. No problems! You really need to check them out for yourself or a loved one. Youll be amazed!!

ca
Review №47

Always prompt service and delivery. My sister loves the products she receives.

K
Review №48

Easy ordering website, follow-up with customers, fast shipping, this is a great company!

El
Review №49

Ive had an excellent experience with Care.Club. Ordering, returning and re-ordering a different size were all easy! I love the free shipping & free returns. My shipment arrived within 1 day both times I ordered and Care.Club has stellar customer service. Before finding Care.Club it was a constant problem trying to find the exact product that my mother demands at local retailers. I wasted so much time & energy, but Ive finally found a quick, easy, dependable way to get what she needs. I highly recommend Care.Club!

Gl
Review №50

Product was great and so was service.I received a thank you e-mail from them just for my order. For sure 5 star way of doing business

Wa
Review №51

My mother is home bound and disabled and Carewell has been fabulous about getting our orders to her. What a great team, I truly appreciate them a lot

An
Review №52

In a stressful time for our family Carewell staff was most helpful and reassuring. To have 1-2 day delivery was imperative and their quality and follow-up were terrific. Cant say enough about this company.

An
Review №53

The best products delivered on time. Amazing variety of high quality items.

Li
Review №54

If you need briefs for a loved one, this is the place to order them. Prompt and extremely fast delivery.

My
Review №55

Better price than Walmarts. Cheaper to buy in bulk than one package at a time.

Mi
Review №56

Great prices, fast shipping and they offer military discount. Customer for life.

Je
Review №57

I am very happy with my experience with Carewell, my package was delivered as promised, I will reorder from them

Su
Review №58

Easy ordering, good communication, prompt delivery, and goods delivered undamaged. Couldnt ask for a better vendor. Thanks!

Ri
Review №59

Very helpful sales team, fast delivery, easy to work withIm happy.

Ch
Review №60

The service is the best fast and they keep you in the loop for the whole delivery experience .I could not be more pleased even if you have a problem they fix it fast I will be getting all my medical supplies from themThanks Charles

Pa
Review №61

Quality products, quick and reliable receipt of products and excellent customer service. So glad I found Carewell.

ch
Review №62

Great delivery speed! great price! definitely order again!

Gi
Review №63

Order product and receive it the next day! Good prices, variety and fast service!

Ch
Review №64

WE USE ALL THE TIME..FAST SHIPPING & RELIABLE..

Ra
Review №65

Im a home health CNA & came across Carewells website. I use it to order all of my 4 clients supplies. Cant beat the prices & the shipping is fast!

Ja
Review №66

Good selection of quality products/prices, ships quickly.

Lo
Review №67

Always accurate and an Incredibly fast delivery....thank you!

Ji
Review №68

Very fast and very good quality I am very satisfied.

Le
Review №69

Carewell is beyond good, they are awesome! Fast, friendly and professional!

Je
Review №70

Great prices, super fast service!

Ru
Review №71

Great products priced and service

De
Review №72

Great company to do business with! Extremely impressed!

Ch
Review №73

Very good product and very good service!

Pr
Review №74

They have what I need and deliver it very fast

Br
Review №75

Excellent Customer Service, Selection, and Fast Discrete Shipment!

ca
Review №76

Fast, friendly, courteous service.

Do
Review №77

Quick delivery and good prices.

AN
Review №78

Great service, they do as they say and fast !!!

De
Review №79

Excellent service and customer care.

Be
Review №80

Good price, great company.

Sa
Review №81

The absolute BEST ON THE WEB !!!!!!

Pa
Review №82

Fast and friendly service

Information
2 Photos
82 Comments
5 Rating
  • Address:1930 Abbott St STE 403, Charlotte, NC 28203, United States
  • Site:http://carewell.com/
  • Phone:+1 855-855-1666
Categories
  • E-commerce service
  • Medical supply store
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:Closed
  • Friday:8am–7pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
From the business
  • Identifies as women-led:Yes
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