Great place for a haircut. Online booking process is simple. Appointments are always kept on time. Stylists are extremely competent. On my second year of appointments. Extremely satisfied
Made an appointment online and checked in when I got there. Only 3 chairs in the waiting area, all of which were occupied by a family, leaving me to stand by the door and cash register, and having to dodge every other customer that came in the door. It seemed most were immediately greeted by their stylist and taken back for their cut, but after standing there for 15 minutes without any update about or from my stylist, or so much as a simple apology saying they might be delayed, I let the nearest stylist know that they could just cancel my appointment as I was getting tired of standing there without an update. I have no idea if my stylist was even there, but seeing other comments about them being rude and/or not professional at this location, perhaps I should have expected it. Too bad, as I was excited about this being my new go-to place for hair styling.
Melissa is a pro. Took her time with me and made me feel comfortable on my first visit. Love my haircut. Will be back.
Amazing experiences with all of the professionals. Relaxing, great music, and Melissa!
I am new to the Charlotte area and came across this place as being one of the better places for a haircut. It definitely lived up to expectations. CHANDLER did an excellent job on my haircut and left me extremely satisfied. The service is a bit pricey but I would still recommend this place to anyone who truly wants a nice haircut.
Chandler does amazing work! Best head/face shave in town! Couldn’t be happier with the results every time!
Been here a couple times and both times leave looking like I just left Great Clips but paid four times as much. Its pretty pricey, and the haircut is certainly no better than Great Clips. The store is beautiful inside, but thats really about it. Pretty disappointing.EDIT - Figure Id give these guys a second chance. The haircut wasnt that bad this time, though still no better than a Great Clips. I did get their Clean Shave whatever it is, and it was pathetic. I went home and actually shave again because they did such an awesome job. It was chopping and had stubble everywhere. If you really need a haircut or shave, DIY!
My boys are always happy to go and see Jessica and they always come back looking their best.
Loved the atmosphere and excellent customer service! Treated husband to shave and beard trim, Chandler did a great job!
I love Roosters. I tried a few places when I first moved to Charlotte - I’m wicked picky when it comes to my hair - and I wasn’t satisfied with any.One of my friends recommended I try out Roosters. I booked my first appointment with Chandler and have been seeing her ever since (almost a year)!She is meticulous with your hair. She treats every haircut like a work of art. While the first haircut was excellent, each one gets better and better as she learns your hair.If you need a haircut, do yourself a favor and give Chandler a call - she’s awesome!
Came in pretty ragged, Chandler took over! Very professional, courteous, great customer service and very good hair cut!
Jessica did an amazing job! Great classic taper haircut with a warm facial towel and shampoo afterward! Friendly staff! Will be back!
Roosters is my go to Barber Shop! You really can’t go wrong going to any of their stylists!
Krista is awesome. She always does a great job.
Great cut, hot towel, shampoo and all the rest! I have always felt listened to. There was no rush to finish up my haircut and move onto the next customer. Actually the best cut I have ever had. Great job to all!
I always get a great haircut from Nicole. I highly recommend that you schedule an appointment with her.
Very friendly staff! Always enjoy getting my haircut here.
Kelly does a great job. They are more pricey than other places nearby but the haircut is done well.
Great service and great haircut. First cut in 6 months and Jessica did a awesome job. Everyone from the moment you walk in were friendly and helpful.
Awesome staff and provides great service! I highly recommend!
Jessica is a Rock Star. I wont go anywhere else for a haircut ! Roosters is the best!
Went for my hair appointment yesterday that I scheduled with KELSEE. I had been going to this specific roosters for about almost 3 years now. Not all the time have i come out with the best of haircuts, but never have I left with the atrocity I left with yesterday. I went to have hair that grew out over quarantine to be trimmed. Not only did i have to wait 25 minutes after my scheduled time due to her taking someone before me for some reason, but I left with half my hair shaved off, cut UNEVEN, it does not match, and it looks like i cut my hair myself. On top of that my hair was not washed, shampooed, or styled though i had to pay for services in which stated that would he provided! Honestly I probably could have done a better job had i done it myself. After being told by Kelsee that my hair was finished I had to point out that it was uneven for her to then realize she did indeed need to fix it! What a joke! Regardless, I am absolutely appalled. I go back to school soon and now not only do i have to go to another barber to have my hair FIXED, but i will go back with hair much shorter and much more dumb looking then I would have wanted! So what I have come to realize is that the staff here do not care about the service they provide, but the money they earn. My haircut was rushed from what should have been a 30 minute slot to about 10 minutes. I will NEVER go back to any roosters ever again in my life and I hope people see this review so they can steer clear of getting a half A** haircut for a premium price. Boy did i learn my lesson
After many years of going to haircut places in strip malls (Great Clips and the like) my wife convinced me I should try a place that specializes in mens grooming. I made an appointment with Nicole for my first visit some 8 months ago. I was warmly greeted as I entered and immediately was seated for my haircut. No waiting or calling ahead to see how busy they were. The first part of the hair care was a dry cut. I figured that would be it, as my hair is not so fussy (except for a curly patch on one side). My chair was spun around and I was asked to lay back for hair washing. A hot towel is draped across your face and the warmth is very relaxing. This was not a one minute dunk-and-drip, but a thorough cleaning, massaging of the scalp, and rinsing. When this is done, you feel like a new man. Post washing, the cut is completed with a wet cut to really shape the hair. A finish with some styling gel and you are out the door. This is a half hour that is well worth the effort and is really good if you do anything in life that is stressful.I have been back every 6 weeks since that first trip and the treatment is always top notch. I feel that they value my business. I wont ever go back to hair cut factories again.
Been coming here for several years. Excellent place for a haircut. This was a perfect step up (or two or 3 steps really) from Sportclips where I had been going. Will continue coming here for my haircuts.
I see Kelsee here and she always does an amazing job! Every time I go in she knows my style cut and is always so personable. 10/10 recommend going to see her!
Nicole does a great job cutting my hair consistently every time.
Great place to get my sons haircut. Like the ability to schedule an appointment and they do a good job.
My haircut is always exceptional. Jessica always does a wonderful job at cutting my hair right. I appreciate the overall experience from being in a nice environment, having my hair both cut and washed, and walking away feeling confident about my hair. I love the fact that Jessica provides me with a consistently great experience and that she cares about cutting my hair the way I like it every single time I sit in the chair. Everyone I encounter in the shop always greets me with a smile and a welcoming nature. I look forward to getting my haircut because I deal with true professionals who create a relaxing, enjoyable experience.
If you guys are looking for a razor cut make an appointment with Nicole. She does a great job. She is very skilled at her craft. My wife and family were pleased with how the hair cut turned out. She is a great girl good personality.
I absolutely Love this location because of Kelsee G, She is always upbeat gives a fantastic hair cut and she will work with your schedule. I will not let anyone else cut my hair!! If you are reading this review and looking for an amazing hair cut and to have someone 100% down to earth and genuine she is the one to see. wish i could give you more than 5 stars
Have been a customer since they opened. Nicole, Jess, and others make Roosters awesome. Appointments are always on time, and they are always accommodating when you need an appointment. They make everyone feel welcome and valued, and treat customers with care- they are amazing.
My son and family have been going to Kelsee at Roosters in Rea Farms for as long as I can remember. Kelsee has always been simply amazing, professional, and has gone above and beyond to make sure my whole family has the best service and hair cuts. She listens attentively to your wishes and makes sure you are happy before you leave. She even has special coffee creamer for her clients to sweeten their day. She is an artist not just a hair cutter and she is truly an amazing person. Especially great eith kids of all ages. You won’t go wrong at this place. We waited forever during Covid and were so happy we didn’t hop over the boarder to SC to get cut. Kelsee was SO worth the wait!!! Thank you Roosters for always delivering!!
Have been a customer since they opened. Nicole, Jess, and others make Roosters awesome. Appointments are always on time, and they are always accommodating when you need an appointment. They make everyone feel welcome and valued, and treat customers with care- they are amazing.
KELSEE was awesome very professional new exactly what I wanted she is definitely the person to see I’ll definitely be going back to her from now on
Dana Jo was awesome! She made my head look great and I will be coming back, and was super friendly and professional. I will be returning.
From the moment you walk til you leave, the staff makes you feel welcomed and relaxed. One can just relax or engage in casual conversation while they perform the services you request. Highly recommend Jessica for both haircut and shave. Her ability to relax you is uncanty and we’ll worth the cost.
I have been going to Roosters for about 1 year. Nicole has provided me with a professional cut every time. Also included is a hot moist towel facial while your hair is washed. Very enjoyable!
Great Service.
A salon like this may be more expensive than a sports clips but trust me when I say its worth the money. Ive realized I can go almost twice as long without having to get a follow up haircut than when I used to go to sports clips so financially it comes out to be about the same. The difference is though the quality of the haircut when done by a professional. Special thanks to Leanna.
This place is fantastic. If you want a great experience period go see Tiffany. She will treat you perfect and take care of you.
Great Stylist great customer service every guy needs to be pampered. This is the place to relax and get you a great haircut and shave. I highly recommend to every guy out there looking for a professional haircut with great attention to detail. This is the place to visit. Once you do you will always return.
I have been in Charlotte 5 plus years and finally found a place that does a great mens cut at a reasonable price. Clean, attractive and modern place. Cassie is the best hairstylist i have had ever!
I have been to a lot of establishments over my life and never felt the need to leave a review for any business before I went to this roosters. I have been other Roosters before and had fine experience. At this establishment though, the service is horrible, the ladies took advantage of me thinking I was a first time customer and charged me $35 for a haircut with no hot towel, no shampoo, no shave, nothing and still full price. On top of that she did not show me the back of my head when she was done and I can see why, literally worst haircut I have gotten in my life, no exaggeration. Uneven lines and clumps in hair everywhere. If you are thinking about going here I recommend saving the money and going to great clips, because honestly their service is better.
Great environment - Excellent Stylist/barbers. Clean, relaxing and nice place to detox after a day at work with the warm towel facial/neck massage
Walked into Roosters on a whim 5 years ago and have been returning monthly ever since. Great haircut, great service and a great experience every single visit.
Great experience, quality haircut every time... friendly staff, very competent and responsive to my schedule and needs....
Great staff. They are professional, know how to make me look professional and are friendly. I am impressed by the positive interaction with a wide range of clients...from young children to us more experienced folks. Always ready, on time and do the little extras to tidy up those wild hairs.
I have been on a longtime search for a good barber since moving to Charlotte 5 years ago. Been settling for ok until I got my cut from Kerry Washington today. Guy has an amazing attention to detail. Crisp lines and trims the ears. Highly recommend.
Great place for a men’s haircut! Trendy atmosphere with top notch stylists. Shave and a haircut with consistent results! Ask for Leanna!
Jessica has been cutting my hair for the past 1.5 years. She does a great job and is helpful at giving advice when asked about hair styles (if you dont know what you want). Two thumbs way up!
Kelley and the rest of the staff is amazing. Great customer service with a fun atmosphere really make this place phenomenal.
Great atmosphere. Melissa did a great job. The trim and the shave was second to none. Thank you.
I went there at 10:30 on Friday, November 3, 2017. There were 4 women and one man waiting for customers. I had an appointment with Amanda bu for some reason the woman checking me in assigned me to the guy instead. He was an absolute newbie - and I had asked specifically for an experienced person. While the guy did his best the women had a little party in the backroom. It was uncomfortable as I felt I was intruding on them. Very poorly managed - I suspect the owner does not check on them that much. Go to Great Clips - same mediocre haircut for less than half the price and friendlier staff.
Outstanding service and experience!
Made the mistake of walking to hair Cuttery out of desperation, big mistake worst haircut I’ve ever had luckily. I ran into this place, the service will be top notch place smells good it looks great. there’s nowhere else to go. My hairstylist Tiffany was awesome super friendl, She treated me to a nice head massage shoulder massage and the hot towel over my face felt amazing. Most importantly she was able to correct the mess and I now look normal. Thank you Tiffany will be coming back I definitely recommend this place.
Ive been coming here for years and have always left happy. Great people, great atmosphere. Highly recommended.
Great attention and great haircut
The crew here is awesome. Brooke is awesome with children who are afraid of getting haircuts. Katlee is awesome too. Best group ever
Krista is always fantastic!
Best haircut ever.
Great place, very clean and professional. They always take care of my husband!
A nice, relaxing atmosphere and they tamed my husbands wild hair! I would def recommend.
Always great and friendly service. I wont go anywhere else!
Scheduled online (easy to use) with Kelsee - she’s great! Fun environment. Quick cut - you know someone is a pro when they can joke around while working extremely fast. Walked out lookin’ good. Thanks Kelsee!
Walk out feeling like a new man! All the stylists are amazing
Amazing haircut from the manager Nicole! I am very glad to have found a place I can go to, long term, for my grooming needs.
I have been going to Roosters since I moved to North Carolina, never disappointed. Tiffany is great.
Casie and the team here are all fantastic! They have recently moved to a new location near the recently relocated Harris Teeter across from Waverly. Definitely go check out the new diggs!!
Good service and Good prices, will return
Great place to get a haircut! It is a relaxing environment and all of the employees are nice and helpful!
Casie has been cutting my hair for a few years now and I can say she always does an amazing job!
Gave me a dry cut, wasnt keen on that..it looked fine at the store . But when I got home I had a good look and I wasnt impressed. Wont be going back, it was way over priced for what I got
Excellent service, great atmosphere. This will be my new go-to salon.
Great staff, personable, and detailed. Not your Wham bam thank you man barber shop ... they take their time to get my cut and beard right every time!
Nicole and her team are awesome. Best hair place for men anywhere!
Go see Brooke, she will take excellent care of you and youll leave feeling awesome about your fresh cut
Kelsee has the magical hands with her haircut expertise, she is very outgoing and does an amazing job making me look good and feel good about myself, this is the best place ive ever gotten a haircut.
Amanda is a great stylist that always takes good care of me. A true beard expert! Casey does a great job too!
All at Roosters have been very professional! Jessica has always been consistent, a great listener to what’s needed/wanted and one of the best!
Easy to make an appointment. On time. Great service.
The place is AWESOME, Kelsey is the best she really takes care of her people, Thank you Kelsey
My son and I have been going here for years, always excellent service.
Stopped by for the first time yesterday, Leanna gave me a great cut. Will return!
Decent mens haircut but you can get one for the same price as modern across the street. Also a better haircut.
The new shop is great, the staff is highly skilled and very personable.
Sorry, but when the stylist leaves after they tell you to come in even though you are running 10 minutes late, it is terrible service. I get that I was late but if you say to go ahead and come in, then the person should stay and not leave work early that day.
Nicole is always friendly and courteous. Hair cut is always fantastic.
Just left this place seconds ago. Asked for an inch off the top and a fade on the sides and ended up getting much more than that off the top and the worst fade I’ve ever gotten. Won’t be going again. Spent $40 to look worst then when I came in there
Excellent service. Nicole is great!
Great service and great haircuts. A little pricey but worth it.
Ask for Casie! She does a great job and makes you feel welcome!
Best haircut ever great people as well
Love this place!!!!! The staff are happy and upbeat. Kellie is great!!!
No respect for customers time, terrible communications skills at this location.
Brooke always takes care of me. Love the hot towel.
Always a great cut, quick and painless
Nicole is great and always does a fantastic job!
Excellent service, very professional and considerate
Great place and helpful tips
Not well managed needs help with staffing never will go there again not up to Roosters standard