I have been a Todd Younker/State Farm agency customer for 15 years. I STILL LOVE IT!! I would not ever dream of giving my business to any other agency. While every person at the agency is extremely professional, courteous and friendly, I simply cannot survive without Renee! Words alone cannot accurately describe how wonderful she is. My concerns have always been heard and addressed in a timely manner. I have never felt overlooked or neglected. Renee is very patient and knowledgeable. I have always been well informed when making any policy changes. I will remain a loyal customer, because in all honesty and fairness, I feel that the loyalty has always been and will continue to be reciprocated. Not easy to find an insurance agency that you can trust, but I did! .......and IM STAYING!
Been doing business with Todd since 2000. I have not been misled or misinformed by his associates at any time. They have worked with me at any time.
Nice staff. I chose a different company only because of price.
Absolutely LOVE LOVE LOVE this agency and STAFF!! They have ALWAYS been the most respected, trusted and UNDERSTANDING in the business of insurance. Especially RENEE (: I am so compelled and wish EVERYONE could use their services! A+++ Been a member for over 10yrs!!
I would have given 5 stars but they recently dropped my towing. I used it as needed when one of my cars was acting up. I got rid of it but now I have to wait a year before I can get coverage again
I have worked closely with Tyga for quite a few years now and the office personal treat me just like family. You all have been there for me through the toughest times in my life. I truly appreciate you.
Todd and his staff always provide excellent service and are very friendly. The reviewer who mentioned a rate increase probably doesnt understand that sometimes those things happen. Not fair to blame this agent.
First they raised my deductible from 1000 to 2500 for no reason they could explain to me other than government changes, yet no other homeowners I know had that happen. We never even inquired about a claim in 11 years, unless filed one. Next they bullied me by trying to get me to sign some new contract and to bundle other services. When I refused, I started getting letters saying my Homeowners Policy would be cancelled at months end. Wow. State Farm? Wow. I found insurance with another company, kept my 1000 deductible and pretty much my same rate. When I called to cancel my policy, State Farm didnt even ask me anything about why I was leaving. I guess theyve bullied enough folks and make enough money they dont need mine. The old manager of this location who retired - never had this problem. New management - Younkers family - BEWARE!
Renee in the office that answers the phone she is wonderful the sweetest lady you will ever meet
Love this agency. Always friendly and courteous!!!
We just recently switched from another State Farm agent to Todd Yonker as we now live in Mint Hill, Im Glad we did. Top rate service and adviceThanks Todd
Doesnt return calls and doesnt answer phone