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Circle City Lock & Key Locksmith
200 Stancell Dr, Chapel Hill, NC 27517, United States
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Circle City Lock & Key Locksmith

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Ti
Review №1

Ive seldom had an experience with a tradesman or contractor as good as the one I had with Bret of Circle City Lock and Key. I had a Bret re-key a Carrboro condo my spouse and I just bought, and the whole experience went even more smoothly than I expected it would. Bret showed up on time and replaced four lock cylinders and made three keys in a hour. He probably wouldve finished even faster had I not chatted with him while he worked. He was also easy to reach by email--thats how we set everything up--and his price was so reasonable that I added $20 to the bill. And, no, I didnt know Bret before, nor do I have any financial reason to say nice things about him--working with him really was just a good all-around experience. As is probably obvious, Id definitely recommend Circle City.

Bi
Review №2

Brett re-keyed nine locks in our new home. He was on time, professional, and did a great job.

Su
Review №3

Bret rocks. Great job and great price.

Mi
Review №4

The service was great! Price was extremely fair. Service for all three locks was quick. Will definitely call them again.

Jo
Review №5

Excellent service at a great price.

Ke
Review №6

As part of a major renovation, we needed to replace all locks and door handles on a number of inside and outside doors. I called Circle City because they had been rated so highly, and was not disappointed. The owner responded to my inquiry promptly, and scheduled an appointment for the next few days. The person who did the work arrived on time, explained everything, went above and beyond because a number of locks needed unanticipated work, and stayed until all the work was completed to my satisfaction. I have a very positive impression of Circle City and would definitely use them again. I would give them high marks on being fair and being very good at what they do.

Ma
Review №7

I would highly recommend Circle City Lock & Key. I lost my mailbox key and scheduled an appointment to have my box replaced that same day. The price was very reasonable, and the staff members I encountered were courteous and responsive. (Im actually still waiting to hear back from one of their competitors!) Ten minutes before the locksmith was scheduled to arrive, I found my key! I immediately called the locksmith, and he was very polite and professional despite my last-minute cancellation. Should I need assistance in the future, I will definitely use this company.

Go
Review №8

Owner and another employee replied amazingly fast even during off hours and kindly agreed to accommodate weekend appointment due to urgent needs. Owner himself and another technician arrived punctually at scheduled time to start the re-keying and completed the job promptly with impressive results. Would definitely reach out for future needs and spread good words future business.

ma
Review №9

Circle City Lock & Key was excellent. They took the time to look over photos that I emailed of my ancient locks, responded quickly and thoroughly, and then came promptly with the correct parts to re-key the existing locks. They were fun and easy to work with, they were open and honest about money saving measures I could take on my own to secure my home (didnt try to up-sell me on anything), and they did a great job working with challenging old fixtures! Last but certainly not least- they were affordable. I will definitely use them again!

Be
Review №10

Circle City Lock & Key Locksmith offers great service! I needed my home safe opened bc I had lost the key. I took the safe by the shop as planned. Jason opened it in less then 5 minutes!! He also helped me get replacement keys. Problem solved! Quick & easy service provided in a friendly and professional way. Highly recommend! Betsy, Chapel Hill NC

Ha
Review №11

Programmed a car key for me at a fraction of the price the dealer wanted. Fast and friendly service. Highly recommended.

Al
Review №12

Friendly, fast locksmith service. They made a transponder key for me. I called and they said a locksmith would be at my location within 20-30 minutes. He arrived right on time. My door lock was picked in fast order, no damage, a transponder key was coded and programmed. Worked perfectly. I will use keep this locksmiths number on hand and use him again.

Al
Review №13

I locked myself out so I called the closest local locksmith. They arrived under 25 minutes and 5 minutes later I was in. While they were here I also had them make me some extra keys. I had tried twice to have these same keys duplicated at the big name hardware stores but they did not work without much effort and jiggling of the lock. Circle City Locksmith laser cut the keys by the manufacturers original code now they work fantastic, as good as the original keys. Now that I know they are nearby I will use them again.

D.
Review №14

My house was broken into. Apparently, my old door lock was not that secure. The crooks appeared to have used a tool, such as, a large pipe wrench and simply twisted the whole door knob off my door. I was concerned for my familys safety. I called for help and they came over immediately to install a temporary high security lock to keep us safe overnight.The next evening, after I gave them the go-ahead, they returned with all new matching lock hardware and deadbolts (high security, of course) for all my exterior doors. The professional grade hardware was not cheap but you get what you pay for. As far as their locksmith installation rates they were very reasonable and less expensive than 2 other quotes I got earlier that morning. I was pleased with Circle Citys professionalism and quality work. I highly recommend them.

Mi
Review №15

This locksmith came highly recommended to me. Jim, the locksmith who helped me, cut numerous type keys. I needed duplicates of house, mailbox and an old file cabinet keys. He had no problem making the different variety of keys and did not overcharge me. I too, would recommend this locksmith company for anyone in the Chapel Hill area.

JB
Review №16

Contacted this locksmith because a friend used them last year and had only good things to say. He came out and installed a peep hole in my front door at the required height I specified. This operation necessitated boring a hole in my door and he expertly nailed it. Friendly, enjoyed the chit chat, going to call again if need arises.

Ma
Review №17

I locked my keys in my car this morning and called Circle City Lock for help. The locksmith, Brett, got to my car super fast! He arrived and unlocked my car in less than 15 minutes! I was very impressed. Highly recommend :D

Ma
Review №18

I had the pleasure of working with the folks who own and operate Circle City Lock and Key Locksmith last week. They assisted me with changing the locks and addressing a number of unusual situations at a rental property in Chapel Hill. They were timely, responsive and easy to communicate with, incredibly professional and generally exceeded any and all expectations I had. I would recommend their services to homeowners, landlords, real estate agents and any other persons or professionals requiring home security or key changing services. Thanks to Circle City for your excellent service!

Be
Review №19

Two occasions my wife and I have had the pleasure to hire these locksmiths. Both jobs were done professionally and fast. I used them the first time a couple of months ago when I lost my car key. They were at my area within the hour made and computer programmed the key in 30 minutes. Everyone who needs to secure a honest reliable locksmith should contact this locksmith.

Ja
Review №20

Brett came out to rekey our locks after we moved into our new home. Friendly guy, great experience and about $100 cheaper than what we were expecting! Tough to beat. Will definitely be using this company again in the future whenever we need a locksmith.

Jo
Review №21

Circle City Lock & Key Locksmith is a great company. They responded to my call promptly, they were polite and professional in my embarrassing locked out of my house situation. They opened up the backdoor without any damage and even made me three new keys on the spot with a great little machine in their van (to keep as a spare in case I have a repeat lockout situation...ha ha). So far, I have kept track of my keys, but its nice to know these guys are around in emergencies. Thank you!

Ta
Review №22

Excellent service. My wifes purse was stolen which included our addresses and various keys, so we were very eager to get the house re-keyed. Not only did they show up promptly, they were able to re-key the truck while they were here. Professional, prompt and affordable.

El
Review №23

A few months ago Circle City Lock & Key Locksmith made a new transponder side-winder key for my 2005 Honda Civic. It wasnt easy finding a locksmith with the specialized equipment to do these type of keys but they did it at a greatly discounted rate over what the dealer wanted. They were fast, efficient and helped me out when I need them.Last week they came by and rekeyed my house. I received the same professional service I did before. I will most certainly use them again if needed.

St
Review №24

Bret repaired the multipoint lock quickly and efficiently. He possesses a great attitude and provides excellent customer service. For any future locksmith needs, I will definitely contact Circle City Lock & Key!!! Plus, he patiently tolerated both of my Labrador Retrievers.

Le
Review №25

We called Circle City Lock & Key to replace some door locks in our house based on very good reviews. However, he caused a lot of damage to the doors while installing the locks, and we ended up having to repair and repaint the doors after he was done.

Ra
Review №26

Great locksmith, timely and professional. My company has used their service for two rentals, one residential and the other commercial. They saved us over $200 on the commercial job by replacing parts on the aged worn lock vs. opting for a new replacement lock. These guys are the best.

Sc
Review №27

Great service. Quick turnaround. Reasonable pricing! And they respond to emails promptly with clear answers to lock questions!

C
Review №28

Good people to work with! Easy to talk to, explains everything in layman terms so even I could understand. No hesitation to call again when I need their expertise.

Le
Review №29

My job request calls are always returned quickly. Work is scheduled soon thereafter.Workers arrive on time and get work done in a timely manner for a reasonable price.Ive hired Circle City Lock & Key before. Id do it again and tell any one whos seeking a locksmith to do the same.

Ca
Review №30

They were great! I called half an hour before I got there and they had the key blank ready for me when I got there. The place was easy to find, and it took much less time than I expected for them to make me a new key!

Pa
Review №31

Very fast service, and great customer service. Tim was very polite and efficient. I would definitely recommend this locksmith.

Ya
Review №32

These guys are amazing quick response. Reasonable prices. PROFESSIONAL ATTITUDE What can I say there THE BEST !!!!!!!

De
Review №33

I live out-of-state but I found myself stuck in Durham, NC because my old worn out key would no longer turn the ignition in my car. Long story short, I called this company and they made me a new ignition key right there and I was on my way home. Their service was great and the locksmith was nice,very helpful and fast.

Mi
Review №34

Lock my keys in my truck! Didnt take but a few minutes for them to get there and in the truck in less time. They are on top of there game and the prices are great as well! I recommend these guys 110%! Thanks for your service!

Iz
Review №35

They did a good job making a replacement key for a Honda Odyssey with good and fast service.

Je
Review №36

Had a nightmare of a situation occur while my husband and I were out of the country and our neighbors had to get in to adjust our thermostat. They actually called Circle City, and the company made it very easy to give them permission to get back into our apartment. Mailed them a check when we returned. Easy.

Is
Review №37

Professional, efficient, and friendly. I was locked out my house at midnight in Chapel Hill and they came within 15 minutes. I wish I didnt lock myself out in the first place, but these guys are a local father and son establishment and their price was fair.Hopefully Im not locked out again... but next time I know who to call.

Je
Review №38

Locked out of my house I called and he arrived promptly on time just like he said. The price was the same as the telephone quote. I needed someone local who could get me back in my house quick since it was 30 degree weather and luckily I was not disappointed. I will call this guy again if I need a locksmith.

Pa
Review №39

Used Circle City twice. They changed all of our locks when we moved and then installed two dead bolt locks. They were on time for both appointments and did a professional job. Very satisfied.

Ki
Review №40

Highly recommended: the locksmith came shorted after being called on a Friday night. He was professional and efficient. The cost was very reasonable. I plan to have them back to install another lock.

Eb
Review №41

Trust-able and good quality, are words I would describe about Circle City. I recently lost my spare keys to my car and a friend recommended Circle City because of their reliable and good quality work, so I decided to give them a try. I brought them the original to my car, in which I was told that there was a chip in it, so therefore it would cost me $65-100 to make. In the past I had it done at either Walmart or Lowes but this time I decided to go to Circle City. When I arrived, he took a look at my original and explained to me that there was no chip in the key. However, in the past those retailers told me that there was a chip in it and charged me close to $100 to make. I was shocked and astonished, he charged me only 5 dollars to make the key which saved me 60 bucks. I would recommend anyone to Circle City Lock who wants reliable, trustworthy, and good quality work. Thank you Circle City for your services!

J
Review №42

This is a great locksmith business. I had Jason create copies of my worn down and visibly cracked car key because I thought it might break off in my ignition and leave me stranded. He gave good advice not only about my car key but also my house locks. I am extremely pleased with this company.

Tr
Review №43

I accidentally left my keys in the ignition, locking myself outside my car with no other key with me. No one was able to retrieve my extra key at home so I had no other choice but to call a locksmith and luckily I called one that was both reasonably priced and arrived within 30 minutes. I will keep this locksmiths card always with me and will never again have to scramble looking for a reputable locksmith. Circle City Lock & Key Locksmith is one that I would like to recommend to others in a similar situation.

Ha
Review №44

Best locksmith in the Triangle area. On budget, friendly, fast, will not leave you stranded. I believe everyone can appreciate that.

Nu
Review №45

Could not have asked for a better experience!! They said 30 minutes, got there in 17! Tim was so nice, worked quickly and diligently, and got me back into my house in less than 5 minutes!!! These guys are great!!

Br
Review №46

More expensive than what I was quoted by other locksmiths, but quoted prices dont mean much when youre waiting for hours, at night, with the cheaper companies first assuring me it wont be long and then, when questioned an hour or two later, admitting that they dont actually have any technicians to send until morning. I called Circle City and they were there very quickly and got me into the house.

Ly
Review №47

I traveled all around to find a locksmith that could open my small safe. No one wanted to try opening it because they would probably have to destroy the locking mechanism rendering the safe useless. Circle City opened it without any problem. Great customer service also.

Ar
Review №48

The service was great: friendly, efficient, and inexpensive. They opened my lock within 5 minutes and for only $15! The location is also very convenient.

D
Review №49

Lockout service call was excellent. My expectations were exceeded, as the locksmith Bret arrived at the time stated and the estmated price given over the phone was same dollar amount the locksmith charged. When the occasion arises that I need a locksmith again I now know who to call.

Ti
Review №50

Not only did Circle City Lock and Key change the locks on my home for the best price in the area, they also noticed that my doorknob alignment was slightly off center so they corrected this for no charge. I am happy to say that my locks have never worked better than they do now. I would recommend them to everyone.

Sa
Review №51

Circle City was a pleasure to deal with. Polite and friendly from the first phone call to the onsite visit. Jason was punctual and very knowledgeable. He gladly answered all our questions, even those of my daughter. He was respectful and very thorough. He even vacuumed the work area near the door clean afterwards. He made sure the electronic keypad he had installed was set at the proper code I requested, that all my keys and locks worked perfectly before he left.I called a few other locksmiths, even some of the other highly rated ones in my area. Their prices were lower than the other quotes.I would highly recommend Circle City for any lock related matter. They will be the only locksmiths that I use.

Me
Review №52

These guys are friendly, fast, professional, and their service was not expensive. It was overall a very good experience. I had some locks changed and they did a great job.

Jo
Review №53

I lost my only key to my storage building. Wonderful experience I wasnt disappointed. They made me a new key in less than 10 minutes. Thanks!

We
Review №54

Fast service and great quality. I contacted many locksmiths in this area, and the Circle Citys price is the most reasonable.

Cl
Review №55

Called them on a Monday afternoon and they were able to get out there at 9 the next morning to re-key a storage closet door. The technician was very professional.

Di
Review №56

We had a very difficult situation an we needed a professional to be able to secure our condo and to follow thru with a several steps to make our chore successful. circle key accomplish that and with ultimate courtesy. I would use them for all my lock issue.

Hi
Review №57

I made an appointment to new key my car cause I need extra. I went to shop with my car which they connected up to computer and give me newspare key. The price good and it works perfectly.

Fo
Review №58

Fast, polite and professional service! Very friendly and well-equipped. I CANNOT recommend Circle City enough for lock repair and maintenance!!

Na
Review №59

I was in and out in about 5 minutes, and they were very nice.

Sa
Review №60

Try repair of doorknob but ended up buying a new one. Rekeyed new door knob. Cost was worth it. Well done job.

Ca
Review №61

They assisted me with a broken key. Reasonably priced and arrived on time. Jason was nice and professional. Highly recommend.

Dw
Review №62

Very quick and responsive to communication, fair pricing, and quality locksmiths that do great work. Were very happy with the work they performed for us and would recommend them to family and friends.

Jo
Review №63

Called this business to check on price and availability. They were the best option in the Carrboro area to unlock my car for $65. Also, they cut off a bicycle lock I misplaced the key to for an additional $10.The other so-called local locksmith that I called first gave me a low-balled price of $35 and for 2 hours never showed up.Lesson learned go with the company with the best reputation first so you wont waste your time.

De
Review №64

We needed to have a separate entry door rekeyed and a master key cut that would open the rekeyed door and the other doors. Techs were on time and finished in short order. Fair pricing and excellent service. I will call them again when I need a locksmith.

Sh
Review №65

Jason and Jim were both extremely helpful and professional. Helped to replace a car key that would have been much more at the dealership (and a huge hassle too). Thank you!!

Ma
Review №66

After asking around, they had the lowest prices. I attempted to have a keyless entry system installed, and they worked hard to try and figure out my problem. Turns out somehow internally it didnt have a keyless entry system, which is no fault of theirs. If I ever need a locksmith again, they will definitely be my company of choice. Thanks!

Br
Review №67

WOW! Boy was I impressed with this firm! I inserted my key into my lock and ended up breaking it so I went online to look for a locksmith that makes house calls. I read the 4 reviews posted for Circle City Lock & Key and decided they were the locksmiths for me and gave them a call. The gentleman who answered the phone said they would not be able to get to me until 4pm and are you ready for this...they showed up early! Ive never had workers show up early or even on time for that matter but these guys are super professional and courteous of their clients time and needs. I cant recommend them enough!!! Dont even bother wasting your time calling any other locksmith around....these guys are a class act!

R.
Review №68

Installed 6 Cylinders, quick and friendly!

Ta
Review №69

Outstanding service I believe this was the first time I have had a trades contractor person show up at the appointed time. Very happy with price and quality of work.

Mi
Review №70

Prompt...friendly ...respectful....and theyre honest and will let u know you do have an option that u can pay less for a specific service as opposed to just tryna take all your money and charge the high...I really f***cks with them....they also drove to mebane for me

Da
Review №71

The locksmith was there 5 minutes before the scheduled appointment time, was very knowledgeable, and changed the lock on my front door and garage door in about 30 minutes. It couldnt have gone more smoothly!

Da
Review №72

Very responsive and nice service. Definitely one of the better locksmiths in the area.

pe
Review №73

Fast, polite, efficient, and I think a fair price to open a house door at night. Recommended.

Ma
Review №74

Timely and professional! I jammed a key in my door lock and it broke off. Jim, the locksmith, came to help me out within an hour of my call. He remove the piece of key stuck in my lock, created a couple extra keys. The price was less than the other locksmiths I received estimates from.

B
Review №75

I called Jim at Circle City Locksmith and he came almost immediately to help out. I appreciate the fast service and price.

Ch
Review №76

Great place! Honest work at an excellent price.

Ca
Review №77

I know who to call when I need a lock changed or fixed. Circle City Lock & Key are prompt and always get the job done. As manager of The Plant, a thriving eco-industrial park on the east side of Pittsboro, NC, I have ample need for locksmiths.Four buildings, a dozen tenants, and thirty doors. Over the past seven years, my friends at Circle City have replaced lock sets and hinges, keyed-alike doors, and changed out one type of door knob for another.Circle City Lock & Key are among my A-list of reliable contractors; go-to folks who keep things running smoothly for tenants Piedmont Biofuels, Abundance NC, Fair Game Beverage Company, HOMS and more.Camille ArmantroutThe Plant220 Lorax Lane

Jh
Review №78

Friendly, accessible, cheap, & trust-worthy. Only key duplication service worth getting in Chapel Hill.

Ro
Review №79

Great service. Very happy with their work and I call on them first when my tenants or I have key or lock problems.

Re
Review №80

We were locked out of car and they came in twenty minutes. The locksmith was expert fast.

Pa
Review №81

By appointment only...unless you need immediate service$

Pa
Review №82

Duplicated keys for our home and cars. Great price.

Jo
Review №83

Timely and handled all my needs.

Ka
Review №84

It came to my office to make the keys for me. I will be sure to call him again if I need it.

Re
Review №85

Great job.

Information
9 Photos
85 Comments
4.9 Rating
  • Address:200 Stancell Dr, Chapel Hill, NC 27517, United States
  • Site:http://circlecitylockandkey.com/
  • Phone:+1 919-932-5625
Categories
  • Key duplication service
  • Locksmith
  • Safe & vault shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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