Doug Emmerich has been the best tax advisor I have had. He cares about his clients, is knowledgeable, and his work is accurate. I do think though that the prices that H&R charges to file taxes is very steep. Even with the discount that Doug was kind enough to provide me with, I still think the fee should not be more than half of what I paid this year, especially since most of the information was already available from last year, and was simply copied over.
Dustin is knowledgeable, friendly, and kind. My life has too many components and variables now for me to be confident doing my taxes on my own! I am grateful to have him looking out for me and my family :)
Sushila Kulhari was excellent in preparing our tax return. She was extremely helpful in filing online. She took time to explain all the tax documents where we clearly understood. My wife and I would ask for Sushila to prepare our taxes next year
Doug Emmerich has been doing my taxes for over 10 years now and hes always been pleasant and professional. I trust him and would always go back to him every year.
Easy and convenient. Dustin Johnson is the best! Go see him.
Our Tax Advisor Doug Emmrich takes the time to explain and is very through al.
Fast, accurate, convenient and I dont have to mess with it!
Douglas did my taxes last year and he clearly explained all option
Friendly and knowledgable staff. Its easy to get your taxes done at H&R Block.
Destin is great! Very friendly and knowledgeable staff...every year I throw in a wrench when it comes to my taxes and they always know the best way to handle my ever changing circumstances.
They are the best. I will never go anywhere else
Helpfulness and interactions with Dustin, our preparer.
Great and fast service by Doug Emmerich.
Doug was very professional and efficient.
Justin was fast & effective. 15 minutes is all it took. I like that. Now I time to do what I want for the rest of the day.I will definitely see him next tax season.
Preeti Jane was outstanding!
Fast friendly service.
Professional, knowledgeable. I d like to recommend Dustin to anyone who need help to file the tax.
I typically do my taxes online but opted to set an appointment so I could gain a more personal experience. However the tax preparer never once mentioned pricing or cost until after all was done. When he mentioned the total cost was close to $300. I commented that this was much much higher then my online experience. The tax preparer paid no real attention to my concern and just moved forward. In retrospect I paid the charge, but was unhappy with the lack of discussion or supposed transparency/ no surprise policy. As I was very surprised at the significantly higher fee.
Prior to Covid19, Christine was very candid about what to expect and what to do, being proactive for 2020 filing.
She is amazing Preeti!!
Mr. Emmerich was amazing.
Dustin was very helpful and did his job well. The communication from the reception who answered the phone when I called to schedule an appointment, seemed flustered and gave me some incorrect information.
Excellent customer service
Dustin was very helpful and thorough when he did my tax return
Very pleased with the professionalism
The tax professional, Dustin Johnson, is outstanding. He is professional, knowledgeable and very efficient. He explained my tax return in easy to understand language, answered all my questions and was very personable in doing so. I could not ask for a better representative of H&R Block. Thank you.
She was very attentive and catered to every question and need i had. 10/10 would recommend her to my friends.
Mark was very personable, very informative and extremely patient. He expertly prepared my taxes and kept me advised at all times, as to how things fit into place. I hope I will have the opportunity to have him guide me through the process in the years to come.
Dustin is an exceptional tax expert. This year I was chose to download all my tax information digitally and then have a phone meeting. This option worked perfectly for me. Dustin explained everything completely and answered any question I posed. I will be looking to use this option next year.
Preeti is very pleasant and knowledgeable. She is patient, taking her time to get to know me and my concerns and questions. This is a rare experience. Its worth driving in traffic for an hour one way.
My tax professional is amazing. She has been our go to for two years now. Will continue to go back to her.
She was very informative and detailed. She was friendly and made me feel comfortable the entire time.
Good customer service
Subject matter expertise and helpful staff. Representative valued the Customer time and money.
My tax preparer was very nice and explained things to me every step of the way. Very nice lady. She made me feel like she was really trying to get me the most money back.
Great customer service. Christine is very knowledgeable
The service is quick and convenient, and my Tax Professional (Sushila) is great!
Your agent Amr secured my return with his service. He was far and away outstanding. Both personable and thorough. He even printed me additional literature to prepare me for 2019.
I enjoyed talking to my rep she was extremely knowledgeable
Mark Brenneman is extremely knowledgeable, especially since my income includes stock options and restricted stock vesting. He is also very personable and easy to work with. I will return to H&R Block to see him.
Dustin was quick entering information, and was knowledgeable.
Dustin Johnson took the time we needed to explain everything to us. We intend to keep using him.
Getting taxes done with H&R for years. Never had any issues come back, professional, courteous, always helpful, explain to understand for both current and next year options.
I normally do my own taxes but his year we worked part of the year,retired,sold a house,bought a house and I just didnt want do worry about taxes.Norberta was very helpful, she explained everything to us and was up front with us.Now that we are dealing with just our retirements I will probably go back to doing my taxes. But I will recommend you for anyone who ask,we were treated with care and respect and we thank you !!!!
Good service
Excellent and thorough tax advise, customer service and personability
Bruce was a pleasure to work with. He was very knowledgable and helpful. I would definitely work with him again and recommend him to anyone I know!
My tax woman, norberta is amazing, she has been doing my taxes the past 3 -4 years. Love her
Ive been coming to H & R Block for 15 years now. I am always pleased at the professionalism and consideration of your staff. Preeti Jain is so knowledgeable and answers all my questions. I have had Preeti Jain the last couple of years and am hoping to connect with her next year as well. Thank you.
Ive been using H&R Block for years now
Doug provides an excellent service. Also, this is the second year with him that Im able to complete the returns in just one visit.
Great service
Nice people
Great service
Customer service was excellent and the woman we worked with (Preeti) was knowledgeable and she took the time to explain everything.
Dustin is very good at what he does. He found a mistake on my return from last year and corrected it on the spot. I trust him.
Yesterday i went in to get a replacement emerald card at this location.. it was never sent in the mail. I called customer service and they said they will issue me a new card at any h&r block location but said they couldnt do it at this place, because it was online.. i went to another h&r block and was able to get one... so im never going back. Obviously they dont know how to do their job there... they need more knowledgeable ppl working there..
The service was excellent and my tax professional was exceptional
I enjoyed working with Greg; he was knowledgable, took his time and explained everything to me thoroughly.
Dustin explains everything thoroughly and is very patient.
Dustin was outstanding as usual, he has all answers
Dustin is extremely efficient and handles our taxes perfectly every year.
Hassle free and friendly professionals
Mark Brenneman has been doing my taxes for years & he is extremely nice & helpful
Helpful and friendly. Very useful in our situation
Accuracy, peace of mind and very helpful.
Mark Brenneman is very knowledgeable and has helped me for years now.
You guys are pricy but Samantha that helped me was AMAZING! She was AWESOME!
I received great customer service.
I like using the same tax person and Dustin is great.
They earned my loyalty by a kindness a couple years ago.
Very easy process and my Tax Professional is very knowledgeable.
Great information and services for my tax preparation planning and filing.
Been trying to reach the tax guy I had an I tried calling this location I keep getting directed together locations an they cant seem to find anything about my taxes Ive emailed the guy who was my tax accountant an I still havent recieved anything back. Ive been trying for over a week an Im getting really irriated. Totally unprofessional and unreliable! Will not be returning next year!
Cause I am comfortable with the service and familiar with the workers.
They always do a great job every year!
Because she was a pro
Amr provide a great experience, easy, simple and got me in and out quickly. Thanks Amr
Our tax preparer Doug is awesome!!! 100% reccomend
Fast and convenient with a competent tax professional.
I appreciate how efficient the employees of H & R Block are.
Doug Emmerich is very professional and efficient.
Friendly and explain all detail of the taxes.
Doug is great, this was year three with him
Baneika was very helpful and a pleasure to work with.
Too expensive. Made us wait for 35 minutes, even though an appointment was made. Didnt give us any discounts.
My Tax Professional was awesome, very professional and knowledgeable
I really loved the personal experience.
Dustin was very helpful.
Roma Kar is awesome
Preeti was great. Very knowledgeable and helpful.
Doug Emmerich is the epitome of professional, friendly, and knowledgeable!
Preeti was very kind and informative.
Great convenient service in a timely manner
We have been gong to the same person for 5 years. Doug Emmerich
We did our state taxes here. Norberta was very nice and helpful.
Its fast, easy, stress free and reliable.
Excellent, knowledgeable and reliable!
Trust tax advice offered. Reputation matters.