Tiffany gave me the best pedicure Ive ever had. Will definitely be back!
Staff were welcoming but wait time was unbelievable. I came in with an appointment and didn’t even get SEATED until 40 minutes after I’d arrived (after being seated one of the staff said they’d be with me in 10 minutes). Won’t be coming back here. I ended up leaving without having anything done.
The two employees were super kind and accommodating. The place was clean and relaxing. The gentleman who did my nails was quick and efficient! Thank you!
Amazing!!! I only come here for all services. Always happy and willing to help (:
It’s really sad to see a business review go down the drain within the last 10 mins of gettingmy nails done. When I first check the review of this salon it was somewhat decent not bad, so I decided to go and try it out. I had just finished my hike so I was in my shoes. I walked into the shop and was assisted by Tiffany and a guy name Duc. They’re customer service was great. Only thing was, my nails aren’t really that well done but they were good. Finishing up my nails I waited for my toes to dry. Please keep in mind I understand the language. Another lady comes by and ask me about Yelp and if I had an account. I told her yes and she insist and basically seems like a force for me to give her a 5 stars and told me to do it right then and there. I kept telling her no and told her I don’t have yelp on my phone but only on my laptop. After all I haven’t checked to see how my nails fully looked. She then insist me to give her a 5 star on google since I didn’t have Yelp on my phone. I basically told her the same thing. She was so Verbally forceful that the whole shop knew she was telling me to give her a 5 star for about 3-5 mins. I stuck to my answer and told her I will post a review when I get home. She then left and spoke in the language and said to my nail tech “that girl over there doesn’t want to leave, is she done? She’s taking up space” at this point they aren’t aware that I understand what they are saying. I then waited till my toes were dried and ask if I’m good to pay. The same lady grabs my shoes and took me to the register and mumbled a bunch of harassment and very disrespectful things about me in the language again, because I did not leave a review when she demanded me to. When I paid with cash she grabbed the cash out of my hand instead of waiting for my to hand it to her. She also waited for me to give her the tips so she can distribute to my nail techs but I told her I’ll do it myself. So long story short, I verbally say thank you in my language and let her know that I know what she’s saying and that that’s no way to treat a customer. I gave them a 2 instead of a 1, because my customer service was not bad nor was my technician. My nails are okay/good but my experience was horrible due to what happened at the end. This was uncalled for and no one should be force to place a 5 star review. You should be carefully who walks into your shop doors and always treat everyone with respect. Harassment or hate speech is no way to treat any customer. I will not be back to this shop.
They give amazing service paid attention to every detail of there work I will continue to use this business 😀
Went down to Arizona recently for a road trip with my friends. We decided to have a girls night so we went to this nails salon for some beauty enhance. WOW amazing time guys. We enjoyed it a lot. The nails salon was nice and pretty, as well as well organized. The vibe was really nice. Nice people, nice staff and decent price. We didnt want to spent a lot so this place was perfect for us. Anyway i really liked my manicure. Till now its still looking perfect as those were done yesterday, and it has been two weeks since our road trip. All of us were extremely satisfied and we kept on mention about this nails salon all the time. Anyway i love love this place. Guys like for real highly recommend to come
Ive tried this place twice now. The language barrier is too much. I once asked for a gel ombre manicure, ended up with a weird french acrylic set. Second time I asked for a plain old gel manicure. Was asked 3 times what I wanted. Tried to pick out a color, but was forced into the seat and told to put my hand in the water dish. ??? I hadnt picked a color yet. So I try to pick one with one hand, finally do, then Im told they dont have that color. I feel rushed so I pick something random, ended up with a color I didnt really want because I felt rushed. Gel pooled up near cuticles, Ill be picking at it in a couple of days. Tried to make small talk with the technician about her new covid certification.....crickets. Again, Im guessing it was a language barrier, but I wont be returning.
Excellent. Tiffany is the best. Been coming here for years!
Smells like cigarettes- I waited 45 minutes until I was helped (and I called ahead)...I called before I came and asked if they had time for a pedicure and fill.They said yes and to be there quickly (in 3 minutes I was there). I got inside and proceeded to stand for 20 minutes before being sat; then waiting for 25 minutes before someone got to me. I’m never going here again and I don’t recommend it at all.
The area has quite a few nail salons but this one really stands out. They know how to keep their customers coming back for the great quality of service. Everyone is very nice and professional. They care about what they do and that makes me feel very comfortable and welcomed for the whole time I was here. The lady was very gentle and patient. My cuticles were very happy today as none was cut. The place is clean and organized. Very reasonable price.
The customer service, the ambiance, you feel like a princess by the time you leave here.
Massage for pedicure was fantastic but color choices are limited and dip manicure was lacking in detail. I had to ask for my cuticles to be cleaned up. Nails are rough even after a second filing. Won’t be back.
Susan is really skilled and takes her time.
In spite of the bad reviews, I still want to see for myself if the good ones are true. Turn out, I am completely satisfied with my visit, nothing to complain about. They sure know how to treat their customers so they keep coming back for the good quality of service. The staff members are friendly and professional. The owner is very nice. I like the way they decorated their place, looks very fancy. They do have a good selection of well known good products. Price is reasonable. You really should check out this place for yourself, probably one of the best places in the area!!!
Im new in Arizona and this nail salon is literally within walking distance of my house. I got welcomed and greeted by people with smiling faces here. I had Deluxe Pedicure and I was really happy for what I paid. The lady that worked on my nails was really attentive and patient during the process. My nails looked really nice. The place was really clean, neat and well organized. Price was reasonable. I highly recommend this nail salon!
First time having my nails done here and it was totally worth my time and money. Their amazing works and great customer services went beyond my expectations. They had everything i needed and expected from a nail salon. I had Deluxe Pedicure and it was so relaxing. My lady was efficient on what she was doing and did a wonderful job. My nails looked so fancy. The price was surprisingly cheap for high quality works and products. The interior was super clean and well decorated. Im totally in love with this place and definite will be back whenever i have a chance.
Clean placeI went only once. The prices were great. My nails were goodWent back to fix a broken nail but he didnt do a good job because it broke off the next day.
I have been going to this salon for seven years. And I saw it go downhill for several years. I wont get into specifics but I think there were some health code violations! In the past six months new owners have taken over. It is wonderful! It is clean, inviting and comfortable. They are very professional but in the inviting way. If you had been a customer in the past and left for whatever your reasons work, its time to come back and give the salon another try. You wont be let down!
Good walk in service. All of OBI staff is an expert, and I got comments all the time about how natural my nails look. Didnt have any problems. An the owner really remembers all of her customers and does anything and everything to make sure you are happy. Highly recommend this place
Ive been going here for months. I bring a picture of the color I like with the salon identification number on it and they know exactly what color it is. I get a gel fill and a pedicure so, Im dropping $60 before tip.Today, they filled my nails but did not polish them right away. They had me sit in the pedicure chair with my feet in the water. The woman asked me which pedicure I wanted. I said the basic and she TOLD me to get the more expensive package. I said, no, I want the basic and she, again, INSISTED I get the more expensive package.Quite frankly, I take good care of my feet so I dont need callous removal or the dead skin scraped, I just like to relax in the massage chair and the polish always looks better than when I do my own feet.Well, it all went to hell from there. She told the guy doing my pedicure something in another language which caused him to stop massaging my legs and feet. Then, a woman came over and started polishing my fingernails while balancing the gel light contraption on the arm of my pedicure chair. She was letting gobs of polish fall and had me drying my nails with my arm across my body while the guy was attempting to paint my toes. Finally, I said this is not comfortable nor relaxing and suddenly, no one understood me. The main woman walked away and the woman painting my fingernails said my color was pretty in broken English. When it came time to pay though, the main woman was the sweetest person and put her arm around me like were best friends. I will not be returning.
Just got a gel manicure from Cindy and it came out great. She actually removed a terrible gel job that I had done a few days earlier at a different salon. I felt so unattractive and embarrassed at how poorly my nails looked. She worked quickly, which was perfect because I hate when it takes forever. This is probably the best gel manicure that Ive had in a few years. She shaped my natural nails perfectly and my mood instantly improved. Shes a pro and Im happy to have finally found a good nail spot! The pricing is also super afforadable!
I waited 2 days to write a post. There are some great folks at OBI and some really disengaged and rude ones too. I stopped going about a year ago after bad experiences and gave it another try in the last few months. Ive recently brought family and always tipped well. This last experience was so poor, I wont give it another try again. I needed something simple done and was semi harassed to get more services. I wont even go in to the demand for cash and how the tech held all my money in both her hands then complained when she thought I didnt tip her enough. I was trying to get the amount together. Unacceptable.
Its a cute place, pedicure was decent but she cut my toe. I may or may not go back.
Quiet elegant relaxing atmosphere. Nails look great. Fair prices. Highly recommend
I really think that this salon really offers everything for such a Great Deal! You really wouldnt believe the outstanding staff they have here. You would be blown away on how neat and tidy they keep the store. The make sanitation a top list to do! I really like the conversation I have here.
This is my new favorite nail salon! The place was well decorated and clean with plenty of space and modern tools. When i came they were so busy but still they could manage to seat me quickly and served me with smiling faces which is very nice of them. The staffs here were very professional, they knew a lot of designs and took time on customers. The lady that did my Gel Mani/Pedi knew what she was doing and gave me very good looking nails at reasonable prices. They didnt even rush me out when my nails were drying. Great job 1 Obi Nail Spa!!!
Best service ever! Tiffany is amazing. Everyone their is super friendly and they make sure you leave with what you want. Definitely would reccomend to anyone that wants great service.
Great service. I recommend Tina, she is very kind and does an amazing job.
The best in Arizona!!! The. best. I expect to spend up to two hours in a nail salon for a pedi and full set or fill, so the wait time is nothing new to me. They all do a gorgeous job on my nails. I get nothing but compliments on their work! Only issue for me that its to far for me.
Loved it. The new owners are so nice and patient. Ive had a pedicure and now a full set. both experiences were very nice. The owner is very gentle when applying the acrylics, which is exactly what I needed. Will definitely go back!
Took my mom there to get a nail fill today and she had the worst experience. They advertise that their business is very clean and yet the man who did my moms nails continually wiped his nose and his station was dirty and messy. He ordered my mom to sit down at his station after she had been waiting several minutes and then proceeded to take her hand and waive it around saying what a mess her nails were and that she needed a whole new set because they were so old (which they were not on both accounts). After telling him that she did not want a new set, just a fill, he proceeded to hem and haw over it before telling her that it would be an extra $3 because she had a nail missing. She told him that she had brought the nail with her and that it just needed to be glued back on. He said no and that it had to be replaced. She said fine since it needed to be repaired. He was rude and abrupt with her the whole time. At one point during the manicure, he cut one of her cuticles and didnt even so much as apologize or attempt to fix it. When I went in to pay, the people there were all crowded around each other not paying any attention at all. Needless to say, I did not tip and will never go there again. There are so many other nail salons in the area that there is no need to go to one with horrible service and an unclean environment.
I was on vacation and decided I wanted to get my nails done. I was very impressed with the decor of this salon. The staff was very friendly and very professional. My natural nails dont usually keep polish for long, and with the extensive hand washing that I do, nail polish is not my friend. However, I decided on a gel french manicure when I was at the salon a couple weeks ago, and I am very impressed that the polish is still intact on all of my nails. If I didnt live 5 hours away, I would totally come back to this salon.
Went with my wife for a staycation in town did a wonderful job on my wife maybe because Im a big guy they thought they should be a bit rough they end up putting superglue on my toe after they nearly ground it off. Will give them a second shot but for this I will have to take a star off
Im kind of the same issues here are very lovely and wonderful. I didnt excellent job on creating my shape and my wonderful relaxing time. I found out they do such a lovely job. They do it for a very great price.
Best place I’ve been in a while. Tiffany did an amazing job, very happy with how my nails came out!!
I had a great experience at the salon!! Tiffany did an excellent job on my nails, suggesting a couple of tweaks to the designs I wanted that made it that much better!! I will be back for future treatments!! Thanks Tiffany!!
I cant give enough stars. I just left another nail place that had me wait an hour before realizing they werent getting me in, I left. It was 6:50 and almost every nail place closes at 7. I was on my way home and it was about 7:10 I found 1 Obi. I stopped in there to see if they could get me in tomorrow and one of the ladies there asked what I needed. just said a basic mani/pedi. They were like sit down They took great care of me, they did an impeccable job, didnt skip or rush. And while I know they were tired, it was end of their lkng day, you would have not known it. They were friendly, clean, and kind. And bonus they open at 9 when many dont open until 10. The and then some they showed me when they didnt have to spoke volumes. They now have a loyal client. Definitely would reccomend.
Always quick and clean. Not a lot of chit chat which is awesome because they get right down to business. I have had several of the ladies do both Mani and pedicures and they all seem to be consistent.
Diane is awesome the best nail lady.. I keep coming back every two weeksLove this place
Horrible horrible experience! Cleanliness & hygienic practices are not in place there. I got an absolutely disgusting infection there. I have not had a mani in close to a year prior to going there for the first time. I had my nails dipped there (another first for me) and a couple days later had a horrible infection start on my fingers all around the nails-doctor said it was fungal and very difficult to treat. There are bumps on each of my fingers just above the nail that itch, burn, & hurt. These bumps then erupt with some clear fluid. I’ve already spent close to $100 on appointments and medications for this and the cost will continue to climb as I follow up with dermatologist appointments. I’m so angry about this! Please be careful & if you know you have a nasty infection, don’t go to a salon and put other people at risk!
Came in for gel pedicure. Dirty, poor sanitation practices. Nail tech #1 got up in middle of service and started working on someone else with no explanation. Nail tech #2 left mid polish to chase after a client that walked in, saw it was crowded and left. Entire service took 1 hr 45 min. The two nail techs got into heated vietnamese argument about my nail color. Im guessing I didnt get what I asked for. Ill never come back.
Friendly staff and Donny is a GREAT nail tech! Always love the way my nails turn out.
The VIP treatment was amazing awesome pedicure and massage
Such an amazing little find in Chandler area. They do such a great job and never make you wait. Definitely recommend!
Wonderful, friendly and timely service. Very happy with my new set of acrylics and pedicure :D
Came to have regular pedicure done and I was extremely pleased when I left. My pedicurist was very gentle and followed what I asked. Cant wait to go back!!!
Great nail place! Customer service was great Cindy was very nice . She knew exactly what I needed .
1 OBI is the absolute BEST!!!! I LOVE THE SERVICE THEY GIVE!!!! KIND, FRIENDLY AND PROFESSIONAL STAFF!!! MY FAVORITE PLACE TO GO TO GET A PEDI!!!!
Hands down the best place Ive gotten my nails done, friendly staff and really nice hand massages; my nails look really good for once :)
The best! They are amazing and my nails always look perfect.
Very nice salon. They really pamper you and Holly does a great job!
Tiffany did a fabulous job! Very kind and quick :)
Very nice place,people, and service Tiffany is GREAT.
Amazing!! Loved my nails!!
Gorgeous salon, very clean and the people that work there are incredibly friendly! They do beautiful work and good prices 😊
They take pride in their business, lovely nail salon and wonderful service.
I dont understand how they made my nails look so much better than they have ever been, staff here was wonderful, they gave me the best massage and they were really determined to make sure their customers were satisfied with their work, they have a huge collection of nail polish colors and theyre all very friendly as well!
Very friendly and clean. Cindy does great work with the SNS dipping powder.
I got a classic pedicure here and Im very impressed! Its is very comforting and it is polished very well!
The nail tech provide d some great nail services! Love how stunning my nails looked!
Walked right in, had a manicure, but they didnt know how to do an Eiffel Tower for nail art. Disappointed with what they did.
Go to them for everything! Very nice people!
I went in for a simple gel manicure. i left with ruined nails!!. I asked for specific colors and the older vietnamese man was arguing, tells me what i want is the color hes offering even though im tell him its not. This guy (who no one should ever go to) then decided to use an electric file to take the old gel polish off my nails. Told him, no ones done that before but he insisted it was fine. He practically file my nails off. i didnt realised how bad it was until 2days later when i noticed the gel nail polish peeling off. then i noticed my nails cracking. Touching the tips of my nails feels like a thin paper. With each day that passed, I noticed more and more nails tip cracking and tearing off in such painful bleeding way. If you must go.. DO NOT LET THE OLDER Vietnamese MAN DO your nails. I am so angry that my nails are ruined.!!!! To top it off, i noticed the tools he used werent sterilized you could easily get a nail infection. I wish i had read other reviews regarding this man prior to going. If you REALLY MUST go, I just wont go period. Im just to upset right now.It seems like
Very peaceful nice message chair
Amazing! Super friendly staff, excellent service, fabulous results! I would recommend them to everyone
The lady who helped me left the aluminum foil on my nails for 22 minutes, was helping other clients and left me in my chair. Rushed my nails, didnt paint the full nail. Worst nail experience. Waist of money.
Never have I taken time out of my day to write a review but I just had to forewarn everybody who considers going to OBI. I came in because my boyfriend bought me a mani pedi there for christmas. Upon walking in the owner asked me what I needed and I told her mani pedi. She had me sit down in the already crowded spa before even asking me what I wanted done so I already felt rushed. She began giving me a full set but didntt even use nail polish remover first of all and just DRILLED off all the polish on my nails which was painful. no cuticle pushing, no nail trimming, just immediately began gluing the tips on. she then put the acrylic on and had me sent to get my pedicure in another seat without finishing my nails which was fine however I didnt even get a second to pickk out my nailpolish. I was totally rushed and was felt like my service was an inconvenience. The whole time I was trying to create conversation and she just ignored me. My pedicure was great and came out great, however the woman who did my nails was awfully rough and used the drill thing on my skin. I actually left with my cuticles literally BLEEDING. This place is awful.
Services is so good ! I has relaxing and enjoy fo pedicure!! Thanks
Got a pedicure and enjoyed it very much especially the legs massage!
My favorite place to go!
Excellent..ask for Daniel
Nice people
How much do the full set acrylics cost?
Loved it!!
Excellent attention and I was fascinated with the decoration with snails