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Greulichs Automotive Repair
1985 S Alma School Rd, Chandler, AZ 85286, United States
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Greulichs Automotive Repair

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Je
Review №1

I can not say enough good things about this shop! From the phone call, to showing them my problem, and them getting back on the road. So quick! So friendly! Great group here! Will be back for my other repairs. And recommending them to everyone!

Sh
Review №2

This was hands down the best automotive service Ive had in Arizona. The most friendly and professional front desk. Car went in right on time with the appointment and was done in a very reasonable amount of time. Very pleased and will be recommending to anyone.

Ty
Review №3

Excellent experience. Took in my Diesel right away with no appointment, had me up and running in no time. Went the extra mile to make sure the issue was fixed correctly and at a fair price. Special thanks to Cody in the office for great communication as the issue was diagnosed. Will definitely be back for routine care and any other issues that may arise.

Ma
Review №4

People were nice service was good prices are ridiculous. Never been to a shop that doesnt include the diagnostic charge if you decide to do the service with them. Never told me how much the diagnostic was or their hourly labor cost. Too bad because the Greulihs in queen creek is 10X betterUpdateManager called after reading my review. Asked a lot of questions, seemed sincere about making improvements. Offered a credit which I will use in the feature. Nice to see someone put the effort into making it right

Ro
Review №5

I brought in my car on a busy Tuesday a couple of weeks ago without an appointment, and the team, lead by Eric at Greulichs in Chandler saved my week. I couldnt get an appointment with the dealership I used to take my car to and even if I had, it would cost much more and taken days to resolve. The Chandler team got me back on the road in less than 4 hours, even though the car needed a full system diagnostic, replacement of a difficult to access component after it was located via the diagnostic, oil change, filter replacement, battery replacement, etc. Eric even got me an Uber back to my place of business quickly and had me picked up when the car was repaired, maintained, and buttoned up ready to go.My extended family has taken their vehicles to other Greulich locations happily for years, and Ill be taking mine to Greulichs in Chandler moving forward. They really care about you, your family and your vehicle. Special thanks to Eric and his diagnostic experts! You guys are fantastic!

Re
Review №6

Went to the new Greulichs at Az AVE and Chandler heights. Very professional and extremely helpful. They diagnosed and fixed my car. Highly recommend to anyone to go to them!

Er
Review №7

My car was sounding pretty awful, I took it in and was greeted with nothing but professionalism. One of the most kind automotive shops I have ever been to.I have not had any work done on my car yet due to personal finances however, I plan to soon! I appreciate their kindness and understanding.HIGHLY recommend them!

Cl
Review №8

Originally, I went in for an oil change and brake inspection. I previously had an issue with the oil plug not coming off when I tried changing it myself, and it would bend the oil pan from how tight it was on there (by Larry Miller). Was hoping they could extract it but they ran into the same problem I did. They got a new oil pan installed for me quickly, were honest about my brakes and didnt try to upsell me on the brakes. Friendly crew and great service.

Sa
Review №9

Got me in and out really quick!! I was putting my repair off because I got a quote from a different shop that was high in $$$. These guys told me it was gonna be half what I wouldve paid! Glad I found them. 10/10 would recommend!

Ju
Review №10

I love this place. Guys working the counter are friendly and interactive, honest, and helpful. I appreciate the great service, honest opinions, and their detailed servicing records and inspections with photos of my vehicle. Thank you for your quality service.

An
Review №11

Started using that’s awesome team for maintenance and services a few months ago. Nothing but awesome experiences with Brad and his team. Great customer service and fair prices

An
Review №12

My car was fixed way faster than I thought. I was expecting to wait 5-7 days and it was fixed in 24hrs. Ive never gotten my car fixed this fast before. Great staff, very helpful and very professional.

C
Review №13

Michael and Randall were phenomenal with their work and went above and beyond to provide excellent service. Even though it was a super busy day, they took the time to explain to me the issues with my car that a few other mechanics couldnt find. Those are the only two names I got however the whole staff had a great attitude and were fast and efficient. Michael researched further into my cars issues than most would. These two are the reason why this business has just gained another loyal customer! While I do not look forward to future issues my car will inevitably have, I am happy to know a place I can trust to find those issues and fix it up!

Sa
Review №14

The team here at Greulichs has helped me out twice now (fuel pump and then alignment/oil change) and been quick and efficient to take care of the repairs I needed. Brad has been transparent with me about repairs that should or could be done and never tried to push a repair that wasnt necessary. Highly recommend working with them.

De
Review №15

Very professional and personable staff. No shady up-selling. REALLY good prices. Much cheaper than many of the mechanics I have had in my life. Free diagnostic with a $25 oil change. Im going to them from now on.

Ro
Review №16

Always very reliable. You can trust what they tell you is accurate. They give you quotes upfront that are usually very accurate at the end of the service. They also keep you well-informed during the entire process using an automated system. Really no other place I would go.

Na
Review №17

Team was professional, fast with top notch communication. Had a bad power steering leak with my truck which caused me to borrow a car while my family brought it in for me. Work done quick, same day in and out. I will continue to bring my vehicles to these guys!

Jo
Review №18

The Alma School team is always outstanding. Our window in our van fell through the door and did not work anymore. I called Brad up and they got me in very quickly and got it fixed the same day. This is the same service I get every time one of my family members or I go to this location.

Ju
Review №19

Brad was so friendly and helpful. I am super happy with the service and pricing. I highly recommend this business.

Ar
Review №20

Very disappointed with my experience here because I had been going to the Mesa location for a few years and it was always a pleasant experience. After I moved I decided to try the south Chandler location because it was closer and I couldnt believe how unprofessional the employee supposed to be helping us was (I assume he was the manager). They called us to come pick up the car 30min before they closed. My grandparents were paying for it over the phone and that irritated the guy and started cussing because it wasnt working because they dont let people pay over the phone, which wasnt a problem before..especially during the pandemic, so that high risk people dont have to come in. Their system wouldnt let us pay for it, so he wouldnt let us take the car home. Now Im stranded, so I ask him if he can get me transportation, which is a service they offer and this guy who definitely old enough to know better says to me, you are really ruining my night as if I wasnt the one that was stranded and eager to leave as well, also my livelihood depends on me having my car. It was amazing how unwilling he was to do his job because he wanted to leave. Then as I was leaving he appeared out of nowhere and became very hostile and said to not bother coming to get my car in the morning because he is going to put a hold on it! I was shocked at how immature this man was acting at his place of work, especially at his age. I will no longer be taking my car here.If it wasnt for that experience and being threatened to not give me my car back then I would have loved to continue going there because Randall, who helped us originally was very nice and communicative. They need more people like Randall working there

Fl
Review №21

Recently my normal mechanic moved. So with so many handy locations in this area and a couple of personal referrals I tried Greuichs.All referrals held true. Profesional before and after the work was complete. Follow up to see if I was pleased with the outcome. And I was.Will be my new go to shop.

Me
Review №22

I took my car in for AC failure and, while I haven’t had the work done yet, the entire inspection process with the shop was incredible. As a female in the auto industry, sometimes I feel like I have to say that right away so the shop knows not to hustle me. I never felt that here. Brad was direct and incredibly honest. Plus, the price they quoted me for the major work I need done on my AC was more than fair. I’m definitely going to be coming back.

Me
Review №23

They provided quality service in a quick manner. When additional problems they worked with us to keep the costs down. I’m definitely coming back to them again the next time my vehicle needs service.

Je
Review №24

Another great experience with Greulichs. They continue to work on my daughters Jeep. Her Jeep broke down on the I-10 on a Sunday. The car was towed and first thing Monday morning they called me letting me know they were working on it. By early afternoon on Monday the car was fixed and ready to go! This is a place that I can trust with my families cars. Thanks again!!

Gl
Review №25

Great service- great staff- quick and thorough- A+ overall

Ke
Review №26

Recently moved to Arizona and suddenly needed a trustworthy place to service my aging vehicle on a weekend. I chose Greulichs based on reviews and was not disappointed. Despite no appointment, they worked with me, got me in, and back on the road. They were great at communicating with me and keeping me informed. The text message updates are great, as well as the Lyft home. Car repairs are never fun but finding an honest shop is a great thing. They didnt try to find problems or upsell me. Ill definitely be back for the non-emergency stuff now.

Wh
Review №27

Great Service! Service writer is attentive to detail with a splash of humor. Mechanic fixed the problem. This is the place you need to take your car or truck.

Ri
Review №28

Great service.....great work.....highly recommend them...

Ch
Review №29

Had such an amazing experience and did not take a long time! Coming here and recommending people for sure! Thank you all!!

Ch
Review №30

Went in for an oil change....had a few diagnostic warnings...and my car is 7 years old...have never had an issue - but yes, things come about after so many years...they took pictures and showed me what was happening...they were very thorough and super friendly!! Would highly recommend them!

Ke
Review №31

Very professional and polite, fixed AC same day at fair price and even sent a car over to our home to pick us up to get our vehicle at repair shop. Randall was fantastic! Ken

Ke
Review №32

I needed immediate service as my car had died across the street at a car wash. Since it wasnt the battery I knew it would be a deeper and likely costly repair. Mike at Greulichs got me right in and outlined the process they use in pinpointing a car that wouldnt start. He kept me advised at every step until it was decided I needed a fuel pump. Even though it was a costly repair, which it would have been anywhere, Ill definitely use and recommend Greulichs for their outstanding service.

MI
Review №33

I experienced engine troubles late Friday evening and was EXTREMELY glad that they were open, as I needed my car back for Monday morning. Brad was an excellent representative, cordial and professional. The staff was pleasant and informative. They were great and I highly recommend their company.

Mi
Review №34

IVe been taking my vehicles here for quite some time. After taking it here for a routine oil change and a check-up, they sent me a report with pictures to show what was wrong with my car. They have never tried to add on more service just to make an extra buck. Brad is awesome, he really works with you and tries to help the customer as much as possible. Theyll always have my business!!!

Ch
Review №35

The guys were in good contact and gave clear expectations. Work got done quickly and at a price that was competitive.

Ty
Review №36

I care very deeply about quality customer service. How we treat other people is so important. Greulichs is top notch! They managed to schedule me for some quick repairs the first time I visited and saw me right away the second time, when there was an issue with my steering. My car is running smoothly and I could not be more satisfied.I have not had an opportunity to work with anyone other than Cody, who is absolutely incredibly kind and informative but Im sure they all abide by his same standard of good customer service as he does.Thank you Greulich team!

Ch
Review №37

Got me in last minute for AC repair. Delivered it on time and didn’t try to take advantage of me with unnecessary repairs. We’ve taken 3 vehicles to Greulich’s, and have found them honest, fair, timely and reliable.

Va
Review №38

Fantastic service! The guys at Greulich’s were so professional and courteous. I didn’t have an appointment. I showed up and they had checked out my car and had a diagnostic and estimate done very quickly. We needed a new gas tank for my daughter’s car. They ordered it that afternoon and had the repairs done the next day. Bonus points for a great warranty on the parts and repair. Even though I didn’t need it I also appreciate that they will pay for an Uber to pick you up to get you back there for your vehicle. We will use Greulich’s for all our auto needs in the future.

My
Review №39

Greulich is a great place to take your vehicle to. Might be a bit pricey at times but hey, better to get it done right & not have to go back multiple time or places. If they cant fix it, they will try to help direct you to the right place.Had a few hiccups in the beginning (2018_2029) but they have changed.Brad is AWESOME!

Al
Review №40

I have been to the location at Alma school road and Germann in Chandler, 5+ times in the last 2 yrs, with different vehicles. Every time, the service had been outstanding, whether for quality, timeliness, personnel, and honesty. I have dealt with Brad at this location, and he is amazing in how he treats and manages to get things done. Seven star honesty in their diagnosis and work. All other folks are also awesome here. I once happened to get introduced to one of the top company executive John, and he also sets standards for leadership which shows and clearly flows down. This place is a gem in auto repair places in Chandler, AZ

Ha
Review №41

They were quick, thoughrough, explained what was happening and even offered me a Lyft to get home while vehicle was being repaired. I would recommend.

Ja
Review №42

The guys at Greulich are Great! My car died on me right across the street from their shop. They got my car into the shop, no problem. I didnt have to call for a tow truck. The added bonus is the the manager Brad really wanted to make sure I had my car back the same day! I needed a new alternator. Brad was confident that his team to get it done the same day. Its really hard to find a mechanic nowadays that you could trust. The mechanics had great customer service, and were diligent in their work. My car runs better than it ever has thanks to Brad and his team at Greulich. I will be returning customer.

Co
Review №43

Great experience. They explained everything thoroughly and were very reasonably priced. True professionals.

Ky
Review №44

One of the best mechanic experiences Ive had. Friendly, fast and honest. Got me in same day and did a more thorough check of my van so I was safe to drive back to Oregon.

As
Review №45

Fantastic, fast, and a great price! I will definitely be coming back in the future!

Da
Review №46

Right from opening the front door I was greeted with friendly people, with a full engine swap to my truck and I dealt with the manager Cody and he is truly the most honest, caring manager /mechanic I ever Dealt with, I highly recommend this shop on alma school in Chandler. It’s hard to find a honest shop these days and I’m lucky to have found it !!

Ro
Review №47

Brad was awesome, he didn’t sell me what I didn’t need. He is honest, got to the root of the problem and relived the issue. Saved me time and money as well as a trip to the dealer. Thank you Brad, you have a customer for life.

Ya
Review №48

Cody was very accommodating and super helpful before my appointment, the guys up front were awesome and easy to talk to, techs got started on my car right away and got me in & out as I was on my lunch break. Thanks guys!

Bo
Review №49

We drive from WI to AZ each winter to spend couple months with our son. Usually my vehicle needs an oil change before returning home. I found Greulichs Automotive a few years ago, and they are now my go-to place for that service. They use Valvoline oil, which is my preferred brand, and their price is great. They also take great pride in educating their customers.

Br
Review №50

Very talented technicians, professional management and excellent communication. Pricing is fair. My vehicle had a challenging issue to fix and the work was done quickly and precisely as soon as I gave the go-ahead. My vehicle is running perfectly now and the job was done in one day. I work on vehicles myself and am hesitant to trust shops but this one has proven to be everything I could hope for. I highly recommend them and I’ll be going back when there is a job too challenging or time consuming for me to do myself.

Jo
Review №51

Great customer service. Easy to get appointment on Saturday. My car was done in an hour.

Ne
Review №52

Very professional staff and management. I have been using them for more than a decade. Very honest, and friendly. They send pictures of parts that are not good and need replacing. Always are trying to give the best price without sacrificing quality. I totally trust them. I have 4 vehicles and every one of them gets serviced/repairs at Greulichs on Germann and Alma School Rd in Chandler, Arizona.

An
Review №53

I’m new to the Arizona area! I had an issue with my vehicle overheating. I brought it in and the team were very professional they told they would inspect my van and call me with a quote. Not only that they got me an Lyft home at no charge and I got a on the repairs for my vehicle which the the way was affordable I also like to really thank the Greulichs team for taking me the same day without an appointment. Thanks again gentlemen keep up the good work!

Ja
Review №54

Always very friendly and quick service. No upwelling or pressure.

La
Review №55

As always, fantastic service and the best prices around. I love knowing that when I go here they make sure everything is done right and not try and tell me to fix unnecessary things like many other places do.

Ca
Review №56

I worked with Cody who was very professional and very attentive. Who likes save me a lot of money on my repairs. I am very happy and I will never use anyone else but them.

Pa
Review №57

Very helpful and professional service . After car would not start they provided a contact to have my vehicle towed at no cost. Outstanding job to get it done so quickly and at a reasonable price!

Ky
Review №58

This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long story short they did an extra $700 worth of work I had not agreed to but computer said I did. They were professional and did not charge me for the work they did that I did not agree too! They are that $700 in order to provide excellent services and be professional and took responsibility for the (glitch/misunderstanding). I highly recommend this company to anyone wanting professional services and excellent customer service.

SH
Review №59

Took a long time to get my car back. Drove by twice, each time the guy was on his phone 🤳

Wi
Review №60

Was in Chandler from out of town, and my battery light went on, and soon the car died. Was able to get the car over to Greulichs, which was one of the closest shops to where we were. They had us fixed and back on the road in less than 3 hours. They charge book rates, so, while maybe not the cheapest around, they do good work and were straight up with me.

Ro
Review №61

Fantastic service. Had an oil leak from my crankshaft seal that was replaced in a timely manner and the customer service was excellent. Would reccomend them to anyone!

Ma
Review №62

I love this shop. I even had a friend tow her car here from Tempe to get checked because this is the best shop. Super honest and I love that they never upsell me. I even try to upsell myself sometimes and the employees here tell me all the ways I can make something better with my car without jumping to the scary expensive stuff.Getting more work done tomorrow - belts hoses timing belt and water pump and the cost was cut down because Eric worked all the available discounts he could for me. 10/10 will always recommend.

Jo
Review №63

Great customer service, fair pricing, work was done in a timely manner. Will definitely use them again

Ra
Review №64

They have a great attitude and very good service. Explained things so they are easily understood.

Vi
Review №65

This gruelich has gone above and beyond for me, and for that I will continue my business with them. They are knowledgeable trustworthy, and just awesome team to work with to help my beat up little Acura MDX 2003. Thank you so much!!!!!

Si
Review №66

Came in to get my 2013 Challengers spark plugs changed. They not only found them at a discount they had it done before the estimated time my challenger has a 480 shortblock and they did a great job with it super fast and very professional service defiantly will be coming back.

Ta
Review №67

I took my Mercedes there for a Service A routine service. The Mercedes dealership told me I needed new brakes when I mentioned to them they were squeaking a little (noticed in drive throughs) last couple of weeks. I told them I was prepared to have them done if they had time the day of service. Service tech came back explained to me that they were good and still had a lot of life left they were just dusty. They could have easily taken advantage of me since I was a female basically throwing the diagnoses on them that I received from Mercedes. Turns out my service A routine maintenance was early as well so they just made sure all my fluids were good and sent me on my way. Hard for a female to find a mechanic to trust. I recommend them highly and will be using them for my maintenance from now on! Thank you guys!

Da
Review №68

Been taking both my cars to Greulich’s for just over year now. These guys are all awesome. Such friendly customer service and they even text you with a diagnosis chart that tells you what needs immediate attention and what can wait. They also include pictures of anything that’s wrong with the car so you can see it for your self. Truly honest car guys.

Ja
Review №69

Competitive price on a battery replacementCody was polite professional and took the time to answer all of my questionsThis was my second time using thier service and both a good experience

Bo
Review №70

Great service. Did what was required of my vehicle needs. Yes

Sa
Review №71

Local family owned, full service and gives back to the community.

di
Review №72

Service has always been top notch but this time around, they went above and beyond... seriously felt like family. Brad, you rock! There’s a reason why I always bring my vehicles to you guys.Thank again,Diana

Ad
Review №73

First time customer and will definitely be coming back.

Ni
Review №74

So my car started overheating and I called 4 other places who acted like they just didnt want my business. Spoke to Brad on Friday in and out Saturday. Made me feel comfortable and explained what the problem was Radiator fan. Came up with plan and the fixed my car kinda quick. Best Customer service and Management experience I ever had dealing with anyone working on my car. Thanks guys once again.

La
Review №75

Excellent customer service and did great job to my car.

Be
Review №76

This shop is honest as the day is long! This is my 1st experience here, and I will be back! Another place sent me here with a drain plug issue on my oil pan. Fixed in minutes at a very reasonable price ... could have easily charged more and I would have never known. Kept me informed along the way.

Ba
Review №77

So over price....they ripped ppl off so bad....😭😭😫😫😫

Mi
Review №78

Brad was great to work with and they did a great job making sure I understood the work that needed to be completed. It was done in a timely manner and great customer service.

Pa
Review №79

Brad was very professional and courteous. He was upfront about all the repairs needed and kept me updated on the status of my vehicle. I always choose Greulichs over any other shop for mechanical needs.

Da
Review №80

Love this location! (Been to other locations that were not as nice as this one) A hidden gem! The place was spotless, even for a repair shop! Everyone was very friendly and professional. They send you text updates on what they are doing, when your vehicle is ready and didnt try to upsell anything! I will definitely use them for all of my vehicle repairs. Nice to find a place that I can trust.

Gr
Review №81

First time customer. Very satisfied. Will use them again.

An
Review №82

Great service and friendly knowledgable staff.

Al
Review №83

Had problems with my big diesel truck.. they took me in straight away and I got an oil change too.. so grateful

Ed
Review №84

Stellar best staff honest managersSomehow theres nothing wrong with my car 🤯After being told at other shops I need this and that done asapOil change is what I needed and got plus a free inspectionMy new go too place for sure 👍👍

Al
Review №85

The Manager Brad was awesome and super friendly, very knowledgeable and excellent service! I would highly recommend Brad and Greuliches Automotive

Mi
Review №86

My daughter came home for a few days from LA where she is finishing up her schooling. I wanted to get her oil changed along with some other work while she was home. So, I called up Greulichs to see if they were able to meet the tight timeline so she could get back to LA. I spoke to Brad on the phone who said that it wouldnt be a problem. While doing the work they discovered that the lug nuts on her car were not the right ones as they didnt properly tighten the wheel to the car for all 4 tires. This had caused some severe damage to the wheel and was a major safety concern for my daughter driving the car. I just want to thank Brad and the team at Gruelichs on Alma School/Germann for catching this detail and taking the time to explain the issue along with helping to resolve it. Your honesty and professionalism are top-notch! You have gained a customer for life! Thank you!

Ch
Review №87

Great work at a very honest and fair price!

An
Review №88

We drive clear past multiple other locations to visit this one in particular. They saved us when our car broke down and theyve been nothing short of kind, helpful and informative.

Am
Review №89

I called in for an appointment because I was having issues with my car turning over and not starting and the cabin smelled heavily of gas and I was concerned there was something incredibly wrong. Brad was incredible to work with and went above and beyond. He was able to get me in for diagnostics within 30 minutes of my initial phone call (on a Saturday too!). They had an inkling that I needed a new fuel pump but went ahead and took a thorough look just in case it was anything else.The technicians were able to figure out what was wrong with my car (it was the fuel pump) and ordered the part needed and repaired all within the same day. The price was fair and customer service was wonderful and fast. Hoping this resolves the issue! Highly recommend.

Da
Review №90

Very professional and fixed my car with excellence. I highly recommend them !!!

Ge
Review №91

Here is so professional and easy communication as well.

re
Review №92

Brake pedal soft. They did fluid exchange. A lot better now. Also did oil change. Very happy. Thanks Gruelichs.

Br
Review №93

The scheduling process was easy, they sent pictures of what work needed to be done which was super helpful, the work was done quickly and efficiently, overall a great experience. Highly recommend.

Ka
Review №94

Brad and all the guys are awesome! My car is old and he went out of his way to find the part to get my car running again. I would highly recommend them!

Je
Review №95

Dependable, honest, warranty their work.provided uber and an easy experience.

Ke
Review №96

Very pleasant experience bring my vehicle in for the first time. Service was great and quick. There were no issues and I enjoyed the overall easy of my service!

Ke
Review №97

Brad the manager s a great guy, they do quality work and is worth the price.

mi
Review №98

Brad has always treated me really well and made me feel very comfortable. I feel like I can trust in what they’re telling me the service they’re giving me and the price. I’m glad my daughter found them a few months ago because had it not been for the way he treated her I never would’ve thought to go to a small establishment that wasn’t part of a big name brand. You always hear how small businesses, mechanic shops, try to take advantage of you But they never have and I am grateful for it.

Da
Review №99

Weve been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. Theyre always prompt, professional and do great work.

La
Review №100

Very professional, timely and kind folks. Great experience.

Information
9 Photos
100 Comments
4.7 Rating
  • Address:1985 S Alma School Rd, Chandler, AZ 85286, United States
  • Site:https://greulichs.com/Contact/Find-Us/Mode/4/1985-S-Alma-School-Rd-Chandler-AZ-85286/details
  • Phone:+1 480-726-2938
Categories
  • Auto repair shop
  • Auto glass shop
  • Car repair and maintenance
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
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