Used AAA for over 25 years, switched to state farm insurance, and I found the service fro Rebeca Steele is so professional, not only that they are so effective when we have any urgent need from them. I can get my answer via phone call right away. they are simply the personal insurance agent. highly recommend to anyone who need a peace of mind in your car .
First time insurance buyer - I’m 23. My first property away from my parents, IE handling EVERYTHING alone. Nick spent half an hour just explaining how all the insurance policies work and picking what was best for me. He had no high pressure on me, I was completely sold from the fact he treated me like an adult and gave me the help I needed. I hate trying to handle anything “adult” especially as a young guy because I often feel like I’m made to feel like a bother by the employees or I should already know these things. Nick made me feel like an equal while still recognizing I needed some more info. Now I totally understand why my dad always stayed with State Farm and always talked as if he knew his agent on a first name basis, you guys are amazing at building relationships and I’m excited to know I’m covered by good people.
If I could give this agent more stars I would! This agent is so incredibly awesome. She genuinely cares about everyone of her clients. She just recently put a customer appreciation event and you can see how genuine she cares. She goes over and beyond to help her clients. The staff she has in her office are knowledgeable and have years of experience. You can make sure your policy has no gaps and have the correct coverage. Everyone in the office loves their job and you can see it! The clients that came all had amazing things to say about Rebecca. I would recommend this agent.
Customer service is exceptional, and the employees are super nice and helpful especially with finding the lowest insurance quote or monthly insurance payments.
Nick from Rebecca’s team was very prompt and helpful with setting up my insurance. My claims were handled hassle-free thanks to this responsive team
Rebecca Steele and her team are excellent!!! I got an amazing rate on my home and auto insurance. The level of customer service is the best in the business. I will always keep my insurance needs with StateFarm and Rebecca.
Rebeca is amazing! First of all, she is one of the most cordial people you will ever meet! I am part of a business group with her and her energy is infectious! Shes a great leader and runs an amazing team. Educating her customers is a passion to her and it shows, from the top down! Insurance questions?? Call her! You wont be disappointed!
Very personable and professional. It’s been great working with Rebeca. It’s also great knowing she cares for the friends and family I recommend to her office!
Dealing with Rebecca has been awesome. She is informative, efficient, and prompt with her responses. It has been a breath of fresh air to have an insurance agent that is personable and makes sure I am covered the way I need to be covered. Would recommend her services to anyone that asks.
Rebeca is the best at what she does hands down. As a mortgage banker that always sees clients insurance policies get out of hand, Rebeca goes above and beyond with exceeding expectations of communicating with her clients and I by educating our mutual client with what their options are and making sure that theres a smooth process in place to make the client experience stress-free.Thank you for being you Rebeca, youre the best!
I called state farm if they could save me some money on my homeowners and my trucks. Agency never called back. Been 4 monday thru friday office days since the lady who answers the phone took my number.Update: Im sure i called the right place. The lady picked up with rebecca steele state farm and i asked if this was the one at chandler hgts and gilbert. I signed with a different company since yall never got back.
Rebeca is awesome. Personalized service and the highest quality of customer service. Highly recommended
Rebeca and her staff (Mel) are great to work with. I just had my sunroof shatter and needed it replaced quickly. After calling around the local shops and not having any luck, I called to see if Rebeca could help. Mel answered and was able to hook me up with one of her contacts and I had my sunroof replaced the next day. Thanks to Rebeca and Mel for the help. I was lost without you!
I had a great chat with Melissa, who provided me with the renter’s insurance information and documentation I needed to move to a new place! Her service was so personable and quick that it felt effortless! Loved that I called when I did. 😁
Miss Steele is one of the very few insurance agents I know who lead with both Education, & Integrity! Working with her in a non competitive proffesional relationship, Ive seen & have multiple stories of Rebeca going far above & beyond what was asked of her as an agent. You would be doing yourself an injustice to not have a conversation with her.
I have been with this State Farm agency since moving to Arizona approximately 4 years ago. My service has always been excellent.Melissa Westervelt is 100%. She will go over your policies to make sure you are getting the best value.Give them a try!
Rebeca Steele is by far the most responsive agent Ive worked with. You can get her anytime of day and shell get your questions answered. She has integrity and ethics which seem to run thin these days! I only recommend Rebeca!
They really went above and beyond to get me the most insurance (renters, auto, life) I could for the least amount possible. I transferred from another agent to them and they looked at my insurance and got me the 3 you see above for lower than what i was paying for just auto. They got me the coverage that’s right for me right now and continue to work with me as changes occur. They even give you their personal numbers so you can ask questions outside of office hours. I recommend!!
Very helpful! Rebeca took the time to sit down with me and discuss all of my insurance needs. She truly cares about her customers. Would recommend to anyone in the Valley!
The first thing you will notice about Rebeca is how genuine she is. Unlike almost everyone else in business today, Rebeca cares far more about the person than the business. Rebeca is more sincere than just about anyone you may ever come across, and that shows with the pride, caring and professionalism in her business. No one is just a number to her; instead, its a feeling that you really are being taken care of by family. Rebeca office is top notch and easily accessible. She is there when you need her, and she will make you believe that customer service really is possible again. I recommend her agency more than anyone else!
Mel and Rebeccaare fantastic! They were sympathetic to my issues and helped me understand everything. These girls are professional, kind, knowledgeable and all around the best in the business!
Both Mel and Rebeca are awesome! I recently had a bad experience at a car dealership and Mel went above and beyond helping me transfer my loan and get me the best deal possible!
Great service!Rebeca took care of my life insurance policy to protect my family in case of the worse.I have that peace of mind knowing that they are taken care of as well as the business. Best of all of I dont die we have a great retirement vacation saved up!Thanks again for everything Rebeca!
Every time I need anything from this office (and I just moved my whole life here fro the east coast so I’ve needed a lot) they are right on top of it. Great communication and always quick and friendly responses. I can’t recommend this office enough!
I am so happy that I called Rebeca Steele. She is so professional and took the time to educate me on important information that no agent has ever done. She truly cares for her clients and you know that right away. Give her a call you will be glad you did.Thank you Rebeca Steele
I have had State Farm insurance for 8+ years and recently had my policies moved to Rebeca. After multiple intereactions with her and her team Im very pleased to say they are amazing!! Rebeca is one of the hardest working people Ive ever met and will go above and beyond to make sure youre taken care of! If youre looking for insurance(or even if youre not), definitely give them an opportunity to earn your business!
She is a hard worker and very active in the community! I moved my policy from another agent and I have been very happy with the service I have received. Call today! This is your office and this is your agent. Her staff is amazing as well and always goes above and beyond for their customers.
10/10 would recommend Rebeca Steeles agency to anyone and everyone! The greatest thing about the agency is the staff Rebeca has chosen. I cant explain what a delight Mel is and how efficient, professional and friendly Mel is at answering my hundreds of questions and concerns.
Rebeca Steele is an amazing agent and person. I trust her with all of my insurance needs. She and her staff are very professional and the example of how it should be done. She is a huge contributor to the community and goes above and beyond the cause. Please give her office a call and see the help and advice she provides.
Rebeca is a great agent! Very knowledgeable & friendly. You’ll be hard-pressed to find a better agency in town.
In a world of online everything Rebecca Steele is proof that professionalism, service, and dedication, will always have a place in this world. She is always there for questions and solutions. She is service driven, and amazing!
Rebeca and her staff are awesome! Rebeca has a great personality, shes very professional and gets the job done. She reevaluated my profile because my credit score increased, and saved me a lot of money on my auto insurance. Shes a great agent to have on your side.
Rebeca and her team are very quick to respond to any questions or concerns. Also very knowledgeable with what is available to me.
I ❤️❤️❤️❤️❤️❤️❤️ this office!Rebeca Steele and her staff are phenomenal and very personal. YOU WILL NOT BE DISAPPOINTED!
Hands down the best agent and staff around! couldnt ask for better service, this team has always gone above and beyond to make sure my needs are taken care of when or if an issue arises. I have been a client of this State Farm team now for more than a few years, while I dont always have a flexible schedule to make calls, they have the added convenience of texting! Anytime Ive ever needed anything from them,Melissa has been sure to see to it immediately. I truly couldnt ask for better service. Special thanks to Rebecca and Melissa for providing exceptional customer service. Youre awesome!
There are many agents out there but Rebecca stands out. She looks out for her clients and makes sure they have the proper coverage. Whats more is that she is quite active in the Chandler /Gilbert area and makes herself available for information on a consistent basis!
Rebeca is amazing! She is prompt in getting back to you, her service is 10 stars on a scale of 1 to 5. As a real estate broker, I do not hesitate to refer Rebeca to all my customers for their home and auto insurance needs.
We recently moved to AZ from Colorado and transferred several policies to Rebeccas office. We met with her not only to meet our agent, but review all policies and coverages, and found Rebecca and Melissa to be very helpful, informative, and knowledgeable - and found couple ways to save us some money. Thank you Rebecca Steele State Farm Agency.
Rebeca has over 16 years of insurance experience and has a great passion for helping people find the right coverages. I highly recommend her
Great Agent! Takes the time to listen and helps you choose the best coverage. Fantastic to work with A+++
Great introduction to State Farms products. As I am thinking about moving to Phoenix, I found Rebeca a great resource for everything I need to make my transition to AZ as painless as possible.
Rebecca and her staff are some of the friendliest and most knowledgeable people in the insurance world. Rebecca herself has over 17 years of experience as an agent, and it shows in her professionalism and how much she cares about her customers.Doing business with anyone without at least talking to Rebecca or her staff is a mistake. They are a stand-out when it comes to insurance, and you owe it to yourself to give them a shot.
Great insurance professional, I highly recommend her . She has extensive insurance knowledge.Always looks out for the customers best interest .
An agent who you want when youre wanting answers. A local super star in the community and all around motivated individual. Shes the one youre looking for.
Rebeca is a trustworthy and very kind and reliable person who will make sure your insurance needs are taken care of. She has a great deal of experience in insurance and knows State Farm. I highly recommend her to anyone with insurance needs!
Rebeca is always working on finding best coverage at competitive prices. She also provides continuous education events to keep her clients informed.
Rebeca is a Professional with so much experience that my decision in choosing an agent was a no brainier!
Excellent customer service, very attentive to detail! Thank you Rebecca! Will recommend to all my friends
Thanks for the opportunity to meet you and know you, your work ethics are second to none, Im very sure your are going to have loyal customers for life.
Rebecca is professional, knowledgeable, honest and devoted agent providing you, your family with the best insurance products available.
Rebeca is a competent and upstanding citizen of the community and exemplary employee and agent within state farm highly recommended throughout social media and live community
Rebecca Steele is very knowledgeable and was able to answer my questions. The office is very professional and gave the Good Neighbor State Farm service.
Rebeca is amazing person and upstanding citizen of the community and the perfect person to be an agent within state farm highly recommended throughout social media and live community
I was very Happy with the process. Rebecca made several suggestions that saved me money and made me confidant with my insurance coverage. Thank you
Rebecca is very knowledgeable. Im impressed with the level of service that she provides!
Amazing Service. Rebecca went out of her way to make sure my son gets the best price for his car insurance...
Shes hands down the best. Never have I had someone that I felt really cared about my best intrest when it comes to what works for me.
This office doesnt even deserve a star in my opinion. Im an insurance agent and if I answered questions as vaguely as they do I wouldnt have a job. My questions are never answered. Its always I think Im not sure I added a vehicle March 18th. And still do not know what my monthly payments will be. Rep Drena is extremely rude and condescending. Felt the need to tell me her opinion on my attitude and told me the entire office talks about me. Thats as unprofessional as it gets. I will be changing offices due to the incompetence of this one.
You wont find anyone more caring. She has your best interest at heart and it shows in how she treats you.
Rebecca and her team are so sweet. I’m so glad we got connected!
Great office! Really glad I took the time to visit.
Rebeca Steele pays total attention to the client with whom she is working. I would recommend her agency without hesitation.
I reached out to Rebeca and received 5 star service and a reasonable quote that worked for me. Thank you Rebeca!
I would recommend Rebeca any day of the week and twice on Sunday
Awesome Agency.... Customer First .... Always on your Side!
Great office! Go get a quote!
Awesome State Farm Agency..Professional, Courteous, and Informative.
Best Agent Ever!
Awesome agent and amazing service!
Rebeca Steele is a leader in client care.
Good no bull agent