Justin Meier is our lawn care specialist. He does a superb job and goes way above baseline expectations. He has a great personality and a keen eye for detail. He does not rush through our job just to get it done. He takes his time and shows pride in his workmanship (which in todays society is a lost art.) Because of the product they use and especially the job he does applying it we have a great looking lawn. At times a few new weeds will pop up and all we have to do is make a call and most generally they are here to treat our issue within 24 hours. Great service and a great job thank you Justin for a job well done.

We use TruGreen for weed control, mosquito defense and to care for our trees and shrubs. We love that we do not need to worry about our lawn since we have TruGreen to take care of it. It is nice to enjoy a lush, green lawn during the spring and summertime. Thank you, TruGreen!

Paul Monroe was our service technician, he did an excellent job and I’m very happy with the service provided. He took the time to explain how the product he used worked and let me if I had any additional issues they would be back to take care it.

We had a employee from True Green in Champaign hit our mailbox back on August 3, 2021. He came to the door and told my husband to call it in. We have called twice to report it and still no one has bothered to call us back. So frustrating that they were in our neighborhood servicing one of our neighbors and we are now out $70 for a new mailbox. Impressed with the employee for stepping up and letting us know.....very disappointed in management for ignoring their responsibities.

The only thing fast about this service is them taking my money. I have tried multiple times to get in touch with this company. I paid for a service about 3 months ago, and they have came out once within that time frame. I look at my yard and it’s still filled with clover, violet and weeds everywhere. Getting ahold of someone who works for this company is baffling. I want a full refund right away.

Employees have ruined my lawn! The weeds are living the grass is all curled up and dead

After paying for every lawn care service they had to offer for over one year. This is what my yard looks like. They sent people out that where brand new. I followed every recommendation they gave me. Called them six dozen times. They will always ask well why do you think your lawn looks like that? Because I hired you I guess? They came out on a very hot day and sprayed my yard and it turned into this in a matter of days.

Great service. My lawn looks great!

MY YARD LOOKS GREAT COMPARED TO BEFORE.

Good service. Friendly and accommodating tech. Jason Wilson

I have used trugreen now for several years. They have always been reliable and very knowledgeable. Our yard has been tops since using them. I always have people complimenting our yard. We have a 1/2 acre and the price has always been reasonable and negotiable. Highly recommend them.

Jason is very polite and friendly

I scheduled TruGreen to come out on Wednesday 8/19 to treat my lawn for grub. They text me the day before to confirm the appointment, but did not give me a time window. I called and they gave me the time 7 am to 12 noon. They are over 3 hours late and still no technician. When I call to check the status I get a recording saying that my technician will be out within an hour. When I spoke to a person they told me that they do not have the ability to track or contact their workman. Let me repeat... according to a TruGreen representative, they do NOT have the ability to contact or track their workman. This is 2020. Dont they have cell phones? This is not the fault of their technicians. It makes me wonder that they overbook their workers and over promise their customers. I guess once they get your money they dont care about their customer. This was my first experience dealing with TruGreen and wonder if I should work with them again.

Professional.... and they are like clock work every month wheather permitting with out lawn service.

I have been waiting for 30 minutes for someone to pick up the phone. They were quick to take my business but are impossible to reach after that.

Great service reasonably priced

Buyer Beware! Get your lawn services done elsewhere. The manager of this business is totally unresponsive he simply does not care about his customers. Very poor service. Very rude management. Almost impossible to start and stop services so you get overbilled constantly.

Jason was extremely knowledgeable about the products used and the problems with my lawn.

My grass looks a lot better and its only been 2 treatments. Worth the money.As an update, after following the summer treatment plan, getting the aeration done and winterization, my yard looks sooooo much better. Still worth the money.

Our lawn looks awesome!!!

TruGreen has surpassed what I expected my yard to look like after being treated. Great job.

The recent service we had was great. Service man was thorough and did a complete job. Corey was polite and gave us information about our yard. Corey also followed up with us when he completed the job.

Justin N. always does an outstanding job!

TruGreen does what ever it takes to satisfy their customers. They call ahead of time to let you know when they are coming and explain what they have done. They also leave a detailed report after each application for you to read and keep. TruGreen is my pick.

I’m a current customer and wish I would have gone with a smaller local lawn care company for this type of service. The office staff is unresponsive, difficult to deal with, and even rude, and they focus on making excuses rather than listening and presenting a solution. The service technicians seen nice but it seems more like a blanket application instead of a treatment customized for my lawn. I won’t renew after this year’s commitment. I paid for the law aeration and seeding service and am dreading having to deal with the office again to set that up. It has not been a good experience.

They are very good at letting me know when to expect them. they are friendly and professional. very quick. but have time to answer all my questions.

I have only had one treatment to date so time will tell in regards to the end result. I was very unhappy with the service I had and terminated. The set up and follow-up with TruGreen has been fantastic. Rate was slightly lower than I was paying which wasnt a priority when I chose TruGreen.

Two years ago we purchased our house. When we were with the realtor on our first visit I noticed the lawn being in excellent shape and beautiful. This helped me very much with the decision to buy. I was used to a big, nice lawn living in the country. We had noticed awhile back that weeds were showing back up. I contacted Trugreen and set up a plan. It is nice to mow and see the weeds dying and not growing back. EMT Illinois

Prompt and accommodating. Listened to me and Keith cared to make the service work for my needs and particulars...Although other services providers with trugreen do a good job, Keith in particular showed concern and caring I wished more customer service folks had.Please be sure to incent him enough to stay. Every year this person changes. It would be nice to have the same tech year after year.

Everyone I have spoken to and worked with at Tru-Green has been very helpful and flexible. The workers who come to do the actual lawn work have always been very friendly, knowledgeable and patient, taking the time to thoroughly explain whats needed to solve the lawn and tree problems, and to answer all my questions. Thanks to everyone at Tru-Green, its been a good experience.

I just happened to be home when the specialist arrived. I was very impressed with his knowledge and his friendliness....fantastic customer service! We really struggled with spending the extra money for a lawn service, but the results speak for themselves...our lawn looks fantastic!

Dont be fooled!!!I was told when I signed up for the mosquito defense plan that theyll spray again for free every time mosquito appears before the end of the month. Less than a week after my first service, I got more mosquito than I had before. So, I called and asked for re-service as they promised. But, unfortunately, I was told that I am not eligible for re-service because I had less than 4 service appointments. Nobody mentioned this to me when I signed up for the service. Its not fair to advertise for a service and then come up with excuses. If they were professionals, they wouldve granted my request because it is not my fault that I wasnt told about there policy. It is a lack of communication from their side.Additionally, I dont recommend the mosquito defense plan, its just waste of money. Mosquito will fly from your neighbors backyards and it is not effective at all.

Very professional company and they keep me informed every step of the way through either email or phone. There tech,s are always friendly. If I have an issue they take care of quickly.. Professional Company..

Our lawn is lush and healthy, and our specialist manages to successfully schedule treatments around the weather. He often leaves helpful suggestions about how to further improve our lawn. Our neighbor has been impressed with our lawn results and asked the name of our lawn service.

The Tru Green rep. did a very good job and explained all services thoroughly and left info for us. He was friendly and professional.

Fast and Friendly, excellent weed control

Our lawn is weed free and green. It is one of the best looking lawns in our nbeighboirhood. The technicians are professional and explains what they were going too do.. Thank you, TruGreen!

I HAVE HAD GREAT SEVICE FROM TRUE GREEN AS MY YARD HAS NEVER LOOKED BETTER. THE SPECIALIST HAVE DONE AN OUTSTANDING JOB. I COULD NOT ASK FOR A BETTER SERVICE. KEEP IT UP

Friendly associates willing to discuss lawn problems.

I have had 3 different people do my yard and am not sure why two of them burnt the tips of my grass? other then that my lawn looks great. I had a big crab grass problem but they came out and got rid of all of it. my lawn has never looked greener and is weed free. I was about to give up on my back yard, because of ground ivy and violets were taking it over, but they are now 99 % gone.

It was a little bumpy through the middle of the year getting proper service at times that accommodate me but I feel trugreen has turned around and rectified the problems. I am quite satisfied with the job Logan, Tyler and Thomas have done lately.

Extremely pleased with first application. Dandelions are almost all gone and grass is definitely greener and fuller.

When I bought my house in 2017, I had Trugreen fix up the lawn. Everything was great with the first individual that worked on my lawn. No weeds, it was growing fantastic.Then he didnt do my last application or my aeration or overseed. My family was home and the individual that did the application did not treat the whole yard.I also had a technician call me about urgent issues with my landscaping. A high pressure sales tactic. I wasnt impressed, especially at the price quoted.That winter, I canceled service. I requested to be off the calling list. I was called multiple times (spring 2018) and repeatedly was told that I had been off the list.Then, this early spring (2019), I was contacted yet again asking to set up service. Again, I told the individual that I was not interested. He then again told me that I would be taken off the list.My lawn honestly isnt as great as when they do the weed and feed. I honestly considered having them come out again.However,I got ANOTHER unsolicited call tonight from a different individual with TruGreen. This is 18 months after initially asking to be taken off the list. I wont be renewing, ever. Respect a customers wishes.

Our yard has never looked better, grass has filled in.

I liked that TruGreen listened to exactly what I want. There are certain applications that I refused and they made special consideration to this. The technician was courteous and friendly.

No recommended, you can do a better job doing the lawn care yourself.

Illegally advertising in Champaign. Earn your customers without littering. Yard stakes are a violation of city ordinance 3-17b

We has just purchased our home last March and the lawn was in horrible shape. I was doubtful as to the results, but decided to use TruGreen mainly due to your guaranteed results. We did ask for two follow up calls throughout the paid for eight treatments, as we were encouraged to do. The lawn today is in terrific shape just over one year!

Company produces fraudulent service tickets for service that was not performed. Twice, I directly observed their technician perform service on my yard and then the company tried charging for services that they didnt even perform. STAY AWAY!Update: I didnt listen to previous negative reviews and should have done so. Now, I have to prepare materials for an attorney since the company has pursued me for failing to pay their fraudulent bill for services not performed. Thankfully, a manager had a previously email conversation with me that I have retained that will most definitely not work in their favor.

I just moved to Champaign, IL a year and half ago. I use TruGreen as my lawn care service. I have always liked Justin Marshall as my service tech. He is very helpful, willing to listen and I appreciate the time he spends on my worn out lawn. With his help, this year Im going to have a beautiful lawn. Thank you Justin. Joan Lietuvininkas

Our recent experiences with TruGreen and the quality of service has met our expectaions. Our residence is more appealing as a result of the program we have in place.

My yard always looks nice and I dont have to worry about doing it myself.

I had TruGreen as my lawn care this year and pre-paid one year program for my lawn. My lawn was luscious green before their service. In July, a half of the lawn is dead and they told me due to the army warms (Only my lawn is dead due to army warms in my neighborhood). Furthermore, the dead lawn has nothing except some weed patches here and there, the non-dead lawn has so many crabgrass, thistle, and some other types of weeds I cannot name them. Now I have an eyesore lawn in the entire neighborhood, and my lawn has a professional lawn care—TruGreen!!I do not know how those good evaluations are posted here, I have exactly the opposite experience. Now I need to deal with the dead lawn and TruGreen keeps texting me telling me that they will keep applying lawn applications (I already paid them the entire year service). They also would like to give me a quote for more service such as seeding. How can I trust them and keep giving money to destroy my lawn?Stay away from TruGreen!!!p.s. Why my pic is not showing?

My yard looks fantastic and LOVE getting the personal comments about the progress of lawn.

I am very happy with the service and would recommend TruGreen for weed control

My grass looks beautiful in the summer months weed free and lush

Terrible service. I was unsatisfied with an awful looking lawn. Worst is that without asking if I wanted to sign up for another year, they just come by my house without any prior notice and apply treatments. Leaving messages on their website has no effect. They are a dishonest company and dont even do a good job. Im writing the Better Business Bureau.

Anthony and Tom were very friendly and polite!

TruGreens Tree and Shrub service is excellent when applied by Heath Hamilton.

Love the ease of setting up service with Trugreen. Got a phone call 24 hours before they came out. I was able to be here when they arrived. Had a good conversation with their tech about my concerns and what I wanted from this. He gave me his assessment of my lawn and reassuered me that this first treatment would produce results that I would be able to see within a few days. He asked if there were any special instructions regarding where to or not to spray. He further assured me that If I did not see any change within the first two weeks that I only needed to call the number he left me to schedule an additional visit at no additional cost to apply an additional treatment. Now thats showing their great confidence in their service and I really like that.

We absolutely LOVE our specialist, Jason Keeley!!

Awful service, I called for treatment, they never sent an email of my plan, never a courtesy call of the tech coming to spray...he showed up...didnt treat weeds as per what I asked for, and the endless calls to get someone out here to spray weeds, girl said they would be here last friday, NO SHOW...called today and someone cancelled it, im done with true green...worst service and follow up ever.

Done great

Very pleased with our service

Worst experience I have ever had. When I went in for an interview I had to wait unusual long time then while Im waiting I witness a confrontation with the receptionist and a customer canceling services. It was an older gentleman in a veteran coat. After he left she started talking to anothwe emplotter in front of me about how he was trying to use his vet hat and clothing as leverage to get out of his bill. It was very disrespectful and unprofessional to do that in front of perspective employee. I wouldnt recommend true green based on their opinions towards veterans and bills. I hope they are ashamed of their receptionist and the way she handled this situation!

I like the calls to let me know when they are arriving. And the treatments have really helped my yard fill in

I work there

Very good