The team here is wonderful! Chyann, Diamond, and Samantha are welcoming, knowledgeable, and provide wonderful care for their clients. They are thorough in giving out information. For my consultation, I brought in a list of questions and Diamond made sure every one of them was answered. They’re honest about the treatments, who it works best for (no tanning, ladies), and when to expect results. The facility is always clean when I arrive and they are prompt in getting me to the treatment room. They provide a wealth of amenities to make your visit more comfortable (water, lotion, aloe Vera, razors, etc.). If this is something you’re considering, choose Milan. Unlike other clinics or spas, they special in laser hair removal and only that, so you know you’re getting the best.
I had an amazing (and not very painful) first experience with Samantha and Erica today. They walked me through the procedure and did a great job answering my questions. Looking forward to completing my treatments.
Staff is amazing and so helpful! The results so far on my fourth treatment has been shocking and I’m not even done yet. Definitely worth it.
Everyone who works here is fabulous and so kind. From my first consultation to my current treatments it has been professional, well explained, and friendly. They work so hard to make sure you are comfortable from walking in the door to leaving. Would highly recommend for any laser treatments you may want!!
I just have to say that I am blown away! I have only had my first treatment but I can already tell the difference! As a woman with PCOS I know what it’s like having lots of unwelcome hair. And I’ll tell you what, after my first treatment most of it hardly grew back at all! I can’t wait to do the rest! Thank you, Milan! I can’t wait to gain back my self confidence!
I have always wanted to have laser hair removal but was so nervous. Diamond eased my worries and explained everything so patiently and professionally. I was able to pay on a payment plan, which was so nice. I love the fact that they only do hair removal there and it is done by Samantha, a professional. She is careful to explain everything she is doing and the treatment itself is quick, easy and for me it was basically painless. I am so happy with this company and the people who work there- I feel like family when I walk in! Don’t hesitate! Go in for a consultation today! It is totally worth it!!
Diamond and her team are professional, thorough, and care about their clients. When it comes to laser hair removal-they are the experts. Also-it’s just a really lovey and friendly group of people who are there to take care of you. Worth every penny.
Very friendly staff, and very understanding as well of peoples individual circumstances. The lifetime package is amazing. Thank you for such a great experience!
Okay this place is a GEM! Everyone who works there is Spectacular. Diamond spent a really long time with me explaining everything and helping me find the best plan. Samantha makes me feel so comfortable and is SO body positive!! While it’s expensive, it truly is life changing (even after just one treatment!). They also have tons of payment options. Also, you get lifetime services at all their locations across the country which is even better. Seriously, there’s no reason not to get laser hair removal. I wish I could write for hours how awesome this place is. A lot of my friends have gone elsewhere with mixed reviews. Milan is SO different because there’s no limit on the number of treatments you get like some places. Love love love!!
Everyone on the Milan team is so personable, professional and welcoming. So glad I trusted Milan with my hair removal treatments.Ive had three treatments and Im already seeing great results. Highly recommend! Thanks ladies!
I’ve had 2 treatments and the results have been WONDERFUL! Seriously so thankful for Diamond and Samantha for being so kind and so down to earth. They make a vulnerable experience feel so easy and exciting. The place itself is incredibly up to date and clean. They will always answer and/or discuss questions and concerns you have in an honest and professional manner. I cannot recommend enough. Looking forward to my third treatment! :)
I’ve been wanting to do something like this for a very long time, but have been apprehensive about the cost. Milan offers great financing and payment plans and I finally convinced myself to do it! Diamond was amazing in walking me through all the steps from financing to the treatments themselves. She made sure all my questions were answered and I never felt rushed! Samantha was very personable and was also very helpful with questions. Both ladies make you feel very comfortable and relaxed! I would highly recommend anyone thinking about laser hair removal to go in for a consult and see for yourself!
Great results and exceptional staff. Definitely recommend to anyone looking into laser hair removal!
Ive been here for several times, these people are extremely nice. The environment is very clean and neat, the staff members are very friendly. Ive been very satisfied with my underarms treatments so far.
I had the most wonderful default experience at Milan when I went in for my consultation. Ive been dealing with an issue on my legs involving the hair follicles for years. Its been very dishearting and I get so embarrassed about it. I was just initially worried about going in to show them because I just get so embarrassed. The second I walked in Diamond made me feel so comfortable and sage. She was very informative and thorough with everything. Samantha came in to the room without hesitation to check out my legs and the spot where I have a tattoo and also made me feel comfortable. They are very upbeat and nice women. I look so forward to moving along and getting my treatments. Im so grateful for them and this company as in I feel like it will change my life tremendously and boost my confidence.
From the moment I walked in the doors everyone was very warm, welcoming, and down to Earth! I didn’t feel pressured to buy any other products other than what I shared interest about. Information was given about the other procedures they offer as well as package prices for future options if I’d liked the results of what I started with. I TOTALLY AM PLEASED with my underarm laser treatments!! I started in December and haven’t had to shave not ONCE since! Only before my monthly appt! Samantha the tech is Awesome and Efficient! The procedure only takes a few minutes so you’re in and out! Looking forward to getting other treatments! Highly recommended if you’re tired of shaving and waxing and want to maintain a forever polished look!!⭐️⭐️⭐️⭐️⭐️
Love this! Stop spending your money on waxing and threading and get on the life time guarantee train. I’m a rather hairy person, who has spend thousands on waxing etc. I wish I would’ve started sooner!
Diamond and Chyann are AWESOME!!! Make you feel so comfortable and welcome! Love them, highly recommend. Very informed on laser hair removal
I have had troubles with my legs including leg hair, in grown hair and lots of discomfort in between shaving time. I have seen results in just my first appointment. I went from shaving once a week or more to once ever 2-3 weeks! Highly recommend!
Absolutely love all of the ladies. Coming here has been life changing for me and I highly recommend any woman with unwanted hair or even just women sick of shaving to book a consult…you won’t regret it!!
This was one of the best things I ever did for myself. This has really changed my life especially since I have PCOS. This is the place for you if you are suffering from PCOS or if you just want to get rid of unwanted hair this is the place for you. I’m so excited to see my end result because the results I have now from just 3 treatments is phenomenal!! Like 90% of my hair that was growing on my face has NOT came back! I’m so happy that I came here😁☺️
The staff make you feel welcome and comfortable. Diamond is awesome with providing information during the consultation and Samantha makes sure you are comfortable during your treatment sessions. Everyone is very professional and helpful. Would definitely recommend them!
I was pleasantly surprised and excited that Champaign finally has a laser hair removal clinic and not just a spa that simply offers hair removal services. When I entered the lobby I was promptly and politely greeted by two ladies, Diamond and Samantha. I was given a tour of the clean and nicely decorated facility, which I thought was great! The first part of my consultation was simply getting to know me (along with what my needs were) as a person which added a great personal touch while still maintaining a professional rep-or.Diamond is very upbeat and passionate, yet still professional about explaining Milan’s services, procedures and pertinent information about laser hair removal to a novice, like myself. Samantha was amazing about walking me through the procedure step by step explaining what she was doing as she was doing it to optimize safety and comfort. She made sure I understood what I needed to do to prep and steps for after care to optimize results. Both ladies made sure I had as much information as possible and me feel very comfortable with the entire process and Milan as a company.I started a couple of treatments right there on the spot and have my next appointment scheduled!Thanks Diamond, Samantha and Milan for coming to the C-U!
Oh my goodness where do I start? Well! Let me first start by saying that I have had electrolysis done years ago and it was the worst experience of my life (pain, and unknowledgeable “professional “. So my previous experience left be terrified. I stumbled across Milan Laser Hair removal on google and read all the reviews and said to myself this place can’t be that wonderful lol. Boy oh boy was I wrong. I called to schedule a consultation and spoke with Diamond . Her soothing voice and her personal testimony alone made me feel so good and not ashamed of my “Problem areas”. So I had my consultation and treatment in the same day. Diamonds professionalism, personal testimony and her being able to relate to my pain and struggle reassured me that I made the right decision. She explained everything with no pressure to sale and the whole experience was just wonderful. The entire staff, receptionist and Samantha made me feel so wonderful about myself . I can’t wait until my next appointment this month and to see the girls . I feel after 1 visit like we are family . I would Highly RECOMMEND MILAN TO EVERYONE and I can not wait to see my results. Thanks again Ladies for an overall wonderful experience.
Everyone was so nice and wonderful! My first time coming here was a pleasant experience and the actual treatment was almost painless! Can’t wait to for the rest my treatments! I recommend coming here!
I am so grateful that I found Milan. Everyone I have met has been so nice and caring. Samantha, the technician, is a former PA in Dermatology. She is the sweetest person ever and I feel very comfortable with her. I saw results after my first session. The consultation is free and they will answer any questions you have! :-)
This place is phenomenal, they have everything you can think of prep wise! Walking in here I know I will never have anything to worry about, which is the best part! There is no need to wait or be skeptical this place, and it’s people are as good as it can get honestly. If you want to go somewhere that doesn’t make you feel awkward or ashamed and puts your needs first, this is the place to be!
Wonderful customer service! They make you feel so welcome and very professional!!
Always professional, and super nice. Efficient too!
Walking into the consultation, Diamond made me feel comfortable. She went through the laser removal process as well as financial assistance.Samantha, who does the removal makes you feel comfortable and relaxed. I have PCOS, excessive amount of think, course hair Uber the chin and side burns, and after one treatment I could already tell that the laser treatment was working. My hair wasn’t coming in as quickly. I highly recommend Milan Laser.
I had my first consultation today at Milan and it was amazing! Diamond was a great down to earth gal and made me feel so comfortable and same with Samantha. I would DEFINITELY RECOMMEND this place to anyone wanting permanent hair removal. Scheduled my 2nd appointment already and I can not wait to go back. Awesome job ladies!!!
I visited the Champaign location. Diamond & Samantha made my 1st experience amazing and special. They both were very thorough and made me feel like Im the only client @ Milan. Thank you ladies and Milan for this life changing experience.P.S. if you are still struggling with the idea......stop! Call now and schedule an appointment!
I have had two treatments here at the Champaign location and from Chyann at the front desk, to Samantha the nurse practitioner providing treatment, to the clinic manager Diamond, these people are all lovely. Laser removal can seem a bit intimidating but the team here really makes the process a welcoming one. I am so glad that I am getting treatments here.
I came in for a touch up. It was my first time at this location & I was really pleased with how thorough Samantha was with my treatment. Thanks for a super smooth appointment!
Very kind and knowledgeable staff. Samantha is very talented and fun to work with. LGBTQ+ friendly as well!
Both Diamond and Samantha were so nice and willing to explain the process and answer all my questions as a first time laser hair removal customer. It is clear they really know their stuff! So far, I have received one treatment and it was much less painful and quicker than waxing.
Samantha and diamond were so wonderful. They made me feel comfortable and did such a great job with educating me about everything. Great experience !
The staff in Champaign are amazing. Very helpful & kind. Check them out so they can WOW you. Best thing I’ve ever done for myself.
10/10 would recommend! Very warm, welcoming, and professional staff. So glad I decided to begin laser treatments here :)
The staff are really friendly and will answer any questions you have in regards to your treatments! I love Samantha! She makes the experience very easy going! Definitely recommend for the ladies!
Diamond and Samantha are both amazing! Immediately felt comfortable and at home! I highly highly recommend this place for laser treatment. You ladies are the best! Thank you!
Very welcoming, I didnt feel pressured but they listened to my goals and my needs and made it happen! I was able to get in the same day and it went so great! Looking forward to continuing my sessions!
Absolutely love the Champaign team. The girls are so friendly and welcoming! High recommend getting treatments here.
Everyone here is so wonderful to work with. Milan offers payment plans, the kindest staff youll ever meet, and an impeccably clean clinic that always smells wonderful.
I love this clinic and their treatments. Its totally recommended. The service and attention is great. The personnel is great. I have had great results!
Great place. Friendly staff and amazing results.
Samantha and Diamond are amazing. Everything was explained in detail before my session. I highly recommend Milan for laser treatment.
This place is amazing! I was super nervous about starting treatment but Samantha and Diamond made my experience so comforting. They answered all my questions thoroughly and clearly. I highly recommend getting laser hair treatment here if you are in the Champaign-Urbana area! You won’t regret it!!!
Recently transferred to this location from out of state and it has gone very smoothly! The staff is very friendly and Milan helps to get set up with a payment plan which was a much more viable option for me than the standard of paying in full up front. I definitely recommend coming here for any laser you need done!
Diamond and Samantha are amazing! I highly recommend going here for laser hair removal!
All of the women at Milan are wonderful and so welcoming! On top of that the results are unbelievable!!
Definitely The Place To Come The Staff Is Soooo Nice I Got My Consultation Today And Got Treated The Same Day !!!
First, the people are professional, knowledgeable, and fun. Second, I saw results after my first treatment. Lastly, it is easier and less painful than waxing...and hello, permanent! Im glad I found Milan.
The staff are so friendly & really make you feel at ease with the entire process! I highly recommend coming here if you’re seriously considering laser hair removal!
Staff is always friendly and amazing results!
Amazing! Wonderful ladies to work with who make you feel so comfortable!
Great experience! Cleanly, great service, amazing results!
Amazing!!! Really nice and clean, excellent customer service the ladies are really nice and helpful, already looking forward to my next appointment.
Definitely worth it best service ever and it was one of the best experiences I’ve ever had.
Diamond and Samantha are amazing ladies, thank you for everything!
Glorious experience! Thank you so much!!!
Great Experience ! Very Welcoming & Great Work !
Very nice staff! They where really nice to me!
Great staff and great experience!!
The team here is amazing and everyone is so kind and professional. Thank you! 😊