Great customer service from employees who remember my name and car history. No high-pressure tactics. A solid crew.

I showed up Saturday morning with my Tahoe on a rollback. The left front tire was flat. It was unloaded and Mr. tire began working on it immediatelyThe tire was repaired and I was on my way in less than an hour. The men working there were very kind and professional.Thank you again, John

If you cant honor an appointment it is just basic courtesy to make a phone call and let the customer know.

I needed an oil change, I called they squeezed me in last minute and did an amazing job. The manager was very knowledgeable and a great help. I will be returning to get future work done.

Had the pleasure of working with Alan, Darren and Tim! I ordered snow tires from Tire Rack, had them sent here for installation. Alan noted my brakes were in rough shape, and took the time to explain the measurements to me. The price tag hurt, but he managed to set me up with financing, and off I went.Lo and behold, we get a snowstorm overnight and my windshield wipers bug out. So, I trek back and Tim limps me into the bay over a foot of snow and proceeds to dissect my wiper transmission. Turns out its a plastic cap on the arm that has worn out and the transmission is otherwise fine. Lucky me! They had the part brought in same day and I was out of the shop in time to beat the rest of the storm. They helped me hit a relocation deadline with amazing service and attitudes. These guys will take care of you. Much love from my new home in Montana! I wouldnt have made it here without them!

Best shop I’ve been to and I got to tell you about this shop. I’ve never been taken care of any better than what these people have done for me. Alan, Alex, and Chris were so awesome, super informative to what I needed, why I needed it and how to keep me safe and keep my car running tip-top! The pricing is amazing, they really do take care of their customers. Clean and tidy especially under these recent circumstances and the employees seem to hold themselves to a higher caliber than I’ve seen before and I see why. Beautiful work, great team behind the wheel of this store, I don’t think I’m going anywhere else. Hope this helps anyone searching for a shop to get any service work done, yes they’re not only a tire shop but a full service shop. I tell you what my vehicle is all ready for winter and I couldn’t be more thankful. Be safe y’all and make a good choice and stop by and see what I’m talking about!

After my car was stuck in a ditch due to the recent snow storm and pulled out the wrong way. I started to have the death wobble. Decided to take it to another shop who told me it was a balancing issue. Once I left there still had the wobble so I decided to take it to Mr. Tire. And Im glad I did.The staff at this shop is by far the most thorough bunch that not only looked at the issues I noticed. But, informed me of other issues with my car and was able to fix them at a reasonable price and get me back on the road the same day. Drives like new and I will now use them for all my vehicular needs. I HIGHLY recommend them.

Alan and his team are amazing! Great group of guys there. Honest, experienced, hard working...you wont find a better shop in the area!

Assistant manager Chris Brushie went above and beyond for me today, I own a hotshot trucking company and tires are very important to keep my trucks on the road. Chris was able to squeeze me in on Sunday morning and get me in and out very quickly. Very professional employee! Thanks again

I first stopped in with an almost flat tire on my way to work one day. I had never been there before. They fixed my tire right away so I could be on my way to work. The customer service was great, so I went back. Many times since that first stop.But my last 2 visits have just been above and beyond. I recently bought a car for my teenage kids to have to drive. But their safety is also very important. Something was draining the battery in the car and I didn’t want them stranded somewhere. As the end of the day approached, I didn’t think I would hear from them til the next day. Josh not only called to explain what the problem was, but took the time to call before he left for the day. I was able to go ahead and pay over the phone and arrange to pick up the car after hours. No work time lost for me!We’re in the process of buying another car due to a recent accident. We took the potential car in to be checked out. Again, Josh went above and beyond. He not only looked into a check engine light, he verified exactly what we needed to do to have the car in the best running condition. In addition, the car was thoroughly checked for its safety as well.2020 has been a tough year and knowing I can count on Josh and Mr. Tire for all my vehicle needs gives me just a little less to worry about.

Took my car here after I got a flat, the service was very nice and helpful, they even got me in the same day!

I came here to get my 05 wrx worked on it had a ton of boost leaks (vacuum) I couldnt find. they did a smoke test and found my leaks, I Also got an alignment here they do great work. They pay attention to detail and make sure nothing is over looked! 10/10 I will be taking my cars here from here on out, Their techs are awesome. The manager Alan I delt with made my visit great! Im going to HIGHLY recommend this shop to all my buddies and family members.

Very friendly and professional. Took the time to answer my questions, search for and analyze my carsissue and present me with options. They were very busy and handled the situation well. Great job!

Mr. Tire is one of my main go to shops that takes genuine care of my first car (2014 Chrysler 300). Customer service is 10 stars but I’m limited to just 5 but overall, you will not have any issues once you leave and even if you do, they’ll ensure that it’s taken care with a peace of mind. Chris(general manager) goes above and beyond in any case which I can appreciate and That’s a attribute that’s rare nowadays.

Sergio was wonderful. We were traveling and need tires on our trailer to pick up our son and his broken down car, and Sergio and other staff understood our urgency and took real good care of us and got us back on road in just an hour. We were greeted with a smile and treated wonderful, even helped guide us to hook the trailer back up.You will not regret going to Mr. Tire and have Sergio and staff serve you.

I have come to this location for years. My cars are well cared for. The staff has ALWAYS been phenomenal. Especially Allen....he likes reviews 😄

Always take my cars here. Been there multiple times for multiple different things and my cars always come back 10x better. Alex is who I go to the most. He’s great with absolutely everything and always makes sure my cars are given 100% of his care. Great place.

I could not be more pleased with the service, products, and results that I have received from the location at 810 Norland Avenue. The crew in there is very friendly and honest with their customers. I have continuously received exceptional service from Chris Brusie, the assistant manager there. This past Monday I ordered a new set of tires that were not stocked there, and they were ordered and installed by close of business the very next day- very impressive. I will continue to give this location my business for as long as I live here.

This is one of the best mechanics I have been to. The staff is friendly, I never feel cheated, and they are always willing to educate their customers and give estimates, making me want to return when I need work done but may not have the money same day. Well done guys, keep up the great work!

My wife was visiting her sister in PA and had a tire blowout on the way home on I-81. She got the car to Mr. Tire and they were able to get the tires I want the next morning (had to have 4 tires replaced due to being an AWD car and the others were 3 year old) Thanks to Alan and Chris for doing such a good job in keeping us informed and getting the tires installed.

I cannot believe the service that was provided for me, very timely and professional! Everyone up front and in the shop were was dressed nice and where cleanly and polite, alex explained everything to me so it was understood exactly the services i would be provided! Phenomenal experience and wonderful service from a great shop.

Went in earlier today because my car was acting up and I did not know what the problem was. Customer service was great! I was told exactly what needed done with reasoning and it was fixed in no time. Overall amazing service and work!

I started going here for my vehicle needs after starting college and being repeatedly disappointed with my local dealership plus another garage i used to go to. Had my tires replaced multiple times in a prompt and timely manner for an excellent price, as well as having my vehicle inspected. Chris and the rest of the team are awesome, very knowledgeable, honest, and I highly recommend giving this place your business!

Looks like a great job done... Been there before.i have no complaints. Tires and wheels aligned

The man at the front desk was amazing help. I called this morning and they got me in right away. Thanks so much to Alex and Alan.. keep up the great costumer service.

Alan is amazing! I received a flat tire on my way back to Boston from Georgia. After going to several tire shops, I found Mr.Tire with the perfect employee. Alan made me feel like a customer that’s been going to this shop for years. His customer service was exquisite! I personally love company’s that have employees that want to be there and service the customer. I will drive all the way back to Pennsylvania just to have Alan’s wonderful customer service again. Alan definitely deserves a raise and promotion. I run my own store in MA and I would love to have more Alan’s!!!

Best experience I’ve had in a very long time ! Alan is very experienced and well known in this community for the excellence he shows everyday to customers and the local community!! The shop maybe be part of a big company but Alan runs it like a local shop and we love it !! Give this man a promotion he deserves it !!

My tire went flat yesterday and I put on what I thought was a donut tire to get me down the road to Mr. Tires. Alan was so great and helpful during this process to let me know that it was actually a legit tire put on and instead of putting a new tire on because it didn’t need one he just tightened the lugs to make sure it was all secure! Such great communication and I can’t wait to go back soon! Alan was so helpful!

Good value for good service. Im not crazy about the push for more service than is necessary, even though I understand it as a business. I worry about seniors who tend to believe it is needed if it is recommended, and Ive had plenty of experience knowing a service wasnt needed when it was being promoted as needed. Case in point, recommending all new brakes front and back, when they were still passing inspection. I wish they would stop doing that. Tell me what is needed by me, not what is needed for your store to be more profitable this month. But...they are accommodating for appointments, friendly, and if you tell them no, they are okay with that. Ill continue to use them as my primary service center in Chambersburg...eventhough there is a new business opening soon which will compete with them.

This location suits my tire and inspection needs in a prompt manner.

This Norland Avenue location is the only location in the company I will take my vehicles to. Not because of the pricing but because of the customer service and professionalism displayed. The General Manager Alan is always courteous, knowledgeable and understanding of value, such a great associate to have within a company. My vehicles are always done promptly and within the time frame given. I appreciate this location immensely. Thank you for your hard work and dedication.

All of the workers are very friendly. I recommend this site to anyone I talk to about car problems. I always tell them to ask for Alan & to make sure he knows I sent them. Amazing place for any type of work

Alan and his team at the norland ave location are nothing but the best in town!! It is a corporate company but alan runs this place like a local shop and makes everyone feel welcome!! Thanks Alan and I will be back, corporate if you read this promote this man immediately!!

Ive visited twice now and both experiences were fantastic. I have larger tires which can be challenging to balance but the shop is always up to the task. I wouldnt hesitate to recommend this business to others.

Alan is nothing but amazing!! Goes above and beyond to take care of the customers and his employees as well!! This guy needs to be the next district manager, nice friendly alert to everything and everyone!!

Alan and his team did an amazing job on my car. Came and for an oil change and state inspection. Asked me what kind of oil I run to be sure it was correct. Found 2 bulbs out made sure I knew and asked to change them. Also let me know that i would need an alignment soon. I asked if they had time to do it while i was here and Alan said yeah no problem! Great experience. Even helped with changing the channel to help occupy my kids while we waited on my car!. I come here every year and Im always pleased with the work. Great job and much thanks to Alan and his team.

I have been to this location many times for all different services. Bill has helped me get new tires at a good price, he even advised me against a service that wouldnt have benefitted my car instead of doing the service just for the money. They are quick and efficient and always friendly. I get my state inspections here and all my other services as well.

Got the pleasure of working with Alan an his pal that I didnt catch his name. But they gave me a awesome hook up with 4 new tires.

Alex was very helpful and friendly good customer service I would highly recommend very welcoming too customers ☺️

Great Service! They waited and helped us fix our tire after closing. 10/10 recommend

Josh and Chris were great! Awesome service and price.

Im a person that calls and makes sure I get the best deal for tires, I was price checking and called josh 3 times. He was so happy to assist me and answered all my questions. By far the best customer service and deal Ive received in a long time. They treated me like a friend awesome people very professional. Ill never go anywhere else for tires from now on.

The store manager, Alan Archer, is great. I had a nail in my tire and he fixed me up without an appointment and I was on my way in no time!

I went to Mr. Tire to have my oil changed and thank god I did too. Turns out my tires were bald. I bought four new tires and an alignment at a great price with warranties. They had me out of there in about one hour. Very knowledgeable staff and friendly too. I recommend this shop to anyone who needs auto service done. Thanks again to the assistant manager Chris

I brought my car into the Norland location and absolutely had a great experience there.. Allen (the general manager) was such a very knowledgeable person with all the questions I gave him.. he needs to be promoted to District Manager. His team was friendly and fast. Would highly recommend going there

Great customer service! They got me the tires I needed fast. Would recommend to everyone!

Really sweet, Alan the manager and his team is amazing. Highly recommend. They saved our tails!

Friendly. Gave total before purchase over phone. Waiting room was comfortable.

Alan is amazing !! 100% best option to go to in town, helping the local customers and community is his main focus !! Give this man a promotion, thanks Alan!!

Super impressed with the speed and friendliness of the staff! Alex helped explain everything happening very thoroughly and was very helpful!

Fantastic service and great time management from the front and the service techs, very friendly and always up front about prices and service. Would highly recommend both for service and for the great experience.

Alan always takes care of me and makes sure I get the best value for my dollar!

Workers stayed past close to help us get on our way!

Amazing experience !! Love the service i received and as technician in my past before transitioning into customer service i respect the service i received

Very friendly and helpful. My husband and I have been coming to this location for years!

Alan was great. And so as the sevice, it was quick and precise. Definitely make a visit to this service centre.

The staff are extremely knowledgeable and friendly. The guys in the front office listen to what you need, and are able to give you suggestions on what services may help without pushing the sale. The crew in the back work quickly and efficiently, and I never have to go in for the same issue twice. Above all else, the staff is what keeps me coming back.

The gentleman at Mr. Tire at Norland Ave in Chambersburg are top notch. They care about the people walking in the door and do anything they can to accommodate everyone. Alan the store manager was extremely knowledgeable and extremely helpful. He and his team worked diligently to get my car serviced have me out in a timely manner for work. Alan and his crew will always have my business. Thank you for your service and professionalism.

Took my lowered honda in for breaks and an alignment and it was a great experience everyone was nice and professional took very good care of my car and was done in a timely manner

I cant say enough about the quality of the care and my experience at this gem of a store. Everyone was very helpful and seemed genuinely caring and passionate about what they do. I was especially thrilled with the customer service I received from Josh. He took the time to guide me through my issue, and answered my questions so that we could choose the best path forward for my vehicle. Top notch! Thank you!

Great Service! Great Team! Chris is very knowledgeable and very helpful. I would not buy tires from any other shop.

Went in for an alignment and it was done in a timely manner and they even showed me what was wrong and explained everything tech was very nice. I think his name was tim and the front desk was very helpful explaining everything as well as showing very professional attitude, alan and chris were very nice.

Honest and reliable.

I always have a nice experience when I have to visit Mr. Tire. I never feel taken advantage of, Im never harassed to utilize other services and I dont feel pressure if I say, no to anything, either. They are always very friendly and helpful and can answer all my questions. My first experience there was for an oil change and I also requested them to check and replace my air filter. Instead of taking advantage of me and just replacing and charging me for an air filter, they brought my air filter out to me along with a new one, to compare and told me that I didnt really need one yet. That was when I started trusting them! The honestly and reliability has been consistent over the years. From basic oil changes to a last minute, 6pm emergency need of a tire valve being fixed to my recent state inspection, all positive experiences. The Manager Alan and Assistant Manager, Chris were so pleasant and helpful when I came in today. I had some questions about coupons and they were able to help me out and apply the discounts without question. All the guys there are great and super easy to work with. I highly recommend them! They provide the same service youd expect from a small privately owned mechanic; humble, reliable, quick and great service which is very difficult to find these days when it comes to franchises!

Alan, Brad, Joey, and Chris offer some A1 service. Would highly recommend them to anybody in the area in need of auto service or tire needs

Highly recommend getting service from this shop, alan was very helpful with his service always making sure I was informed on the service and if I needed anything anytime I asked a question he was there to give me an answer in a timely manner even if he was busy with other things, chris was highly vigilant of all customers and helped them in anyway they needed

10/10 recommend. Alan is extremely helpful. I will only buy my tires from him!

Great service and help in getting our new tires.

I made an appointment to have Mr Tires shop to check out my concerns . They greeted me with a smile ... and I spoke to the manager Alan . ...after checking everything over I was explained the work that I needed done .... I had just been to my dealership the week before for maintenance work . I could see myself under the car the work that needed done .. I’m not a mechanic but I definitely saw what was happening ....Alan explained to me the different concerns that needed my immediate attention and ones that could wait .... I chose to get it all done at one time . They were recommended to me by family members who by the way do not live in the Chambersburg . area they also have to drive over an hour to get there !!!! I believe that says something about this Mr. tire service center . I didn’t have anyway to go home while they worked on the car so I chose to stay there for several hours .. but I can honestly say that they kept me informed on where they were and what how much longer it would take. I will continue to use this Mr. tire service center again ... I know that there are managers and mechanics there who are doing a caring and professional job . Thank you Alan .. Tim and all the crew for doing honest work and taking care of a first-time client and truly doing their job ...To Mr. tire on Nolan Avenue I commend you for wonderful work you are doing for the public ... your integrity Speaks boldly at this service center .......thank you Sharon Cohen

Didn’t have an appointment on Tuesday I came in and talked with josh, he got me in and got my tire fixed fast! Very friendly will be back for tires soon.

If you havent had good service you need to go to this shop they are professional and timely they are upfront about prices and its always nice talking to the front desk, chris and alex and alan were very helpful and nice. Will be back for sure.

I have had such good experiences at this Mr Tire I pretty much use it exclusively for my auto repairs. The only time I wouldn’t take my vehicles here would be if it is something that they don’t do even though they have been able to do pretty much everything that I have needed. I’ve had all 3 of my vehicles to this Mr Tire for various repairs and maintenance and will continue to do so. These guys have always been fair and honest with me.

Alan Archer was very accommodating today as I had a inspection appointment in which traffic made me late. I thought I was going to have to reschedule my appointment but Allen fit me into the schedule. I always get my car inspected at this facility as Allen always provides me with prompt, professional customer service. Alan is an asset to your organization!

I couldnt have had a better experience. I was in desperate need of a State inspection and the staff got me in a few hours after I made my request. I was in and out in less than 45 minutes. No time was wasted and the guys were great! I will definitely refer and return!!

Alan,Brad and Josh were great. Excellent service!

Very friendly and fast service. Felt very welcome and will come here for service from this day forth.

Super helpful, polite and excellent work!

Alan was great very courteous and set me up with 4 new tires

Everyone was polite and professional, but I fell that $80 for an oil change is absurdly expensive. Dont know if Ill be returning for my next oil change but perhaps Ill give them a shot the next time I need tires.

Mr. Tire on Norland Avenue are always knowledgeable and take the time to explain to the customers what their vehicle needs are. We were able to be seen and had our vehicles taken care of quickly and efficiently. Thanks again, guys!

These guys are awesome. Knowledgeable and trustworthy!!

Mr. Tire on Norland Avenue in Chambersburg is such an amazing place. I came today for an inspection. I arrived approximately 45 minutes earlier than my appointment time and they were finished with everything within that time still getting me out before my scheduled appointment. Very professional, no overselling like you would see elsewhere and they kept me in the loop during the whole time my car was being inspected. Mr. Tire has always had my business and this just solidifies that.

Alan and the whole team were incredibly helpful! Got us in with a last minute appointment and took care if a our needs and went above and beyond! That kind of effort in a world where there are so many options secured our business in the future! I hope corporate takes notice!

I highly recommend going to mr tire for all your service needs. Alan is great, he did everything possible to help me with getting what tires would be best for my cars and anything mechanical. he has always been happy to help no matter what the problem is, he will go above and beyond to make sure your back on the road quickly and safely.

I had my inspection here and they noticed that my leasing company isnt rotating my tires or doing the alignment. Very honest business. I love this place so much!!!

We needed their assistance halfway through a 9-hour trip and highly recommend the team here. Friendly, professional, extremely helpful and honest. Highly recommend.

Good crew. Used them several times. Not pushy and reliable. Very friendly and professional!

Excellent service...fast and friendly!!!

It is always a pleasure to work with the individuals who work at Mr. Tire. Ive worked with Alan several times and he is extremely knowledgeable, helpful, and friendly. He speaks with conviction and never presumes a customer lacks expertise. I highly recommend Mr. Tire on Norland Avenue.

This was my second time here and this visit was no different than before. I was greeted and taken care of immediately. I was a half hour early but was dealt with and was informed as to their procedures. Staff was kind, courteous, knowledgeable, and professional. I will always recommend this location and will definitely be back. Thanks Guys!!!

Ben is a straight up great mechanic he definitely knows what he is doing . Would recommend him to anyone. He is also very knowledgeable an friendly have had nothing but good work from him.

Alan got me set up with what I needed; for a fair price and good service no need to go elsewhere. Would recommend.

Stayed late past close so I could pick up my car

Job well done. Set the appointment last night and was able to get in early. Thank you very much ☺️

I’ll never go anywhere else! Knowledgeable, Courteous, Excellent customer service! No hassle pricing, just all around great shop! Thanks guys!

Fast professional service.

Went in for some tires. Alan was awesome and very helpful! Will not hesitate to come back for future needs!

We had a pleasant surprise with the outstanding service here when we were out running errands on Saturday and we picked up a screw on the road They got us fixed up with new tires and an alignment. This fix has now made our drive like a new one! They were also amazing with our 2 Boys 6 & 3 allowing them to watch and help with simple safe tasks. Would recommend this location to anyone! Thanks for the awesome service!

First I tried to get an appointment on line but after filling in all the info nothing seemed to happen. So the next morning I phoned to schedule a appointment to buy a set of tires and was given a time. When I arrived they had no record of my appointment. It then took an hour and a half to install the tires so since I was late for another appointment I failed to review everything on the bill. When I got home I discovered I was charged for a Lifetime Service which no one ever asked about and I have no idea what it is. Wont be back in my lifetime. However the tires are excellent.

Needed two tires put on my vehicle with short notice. Alan and his staff got me in and out in less than 45 minutes! Cant thank them enough! Great team at this store!