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Browning Mazda Service Center
18827 Studebaker Rd, Cerritos, CA 90703, United States
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Browning Mazda Service Center

Comments
De
Review №1

Great Service! High quality professionals.They fixed my car and now it looks like brand new. I recomend this place !

Cy
Review №2

They were Awesome.Their Customer Service goes above and beyond. I learned that they are a Family Owned Business. No wonder they intently listen to your requests and were very concerned with getting it all done correctly. If Anyo e has a Mazda that needs service, I strongly recommend this facility. (Especially since the Dealership where I purchased the car had Terrible Customer Service...and theyre all the way down in Rancho Palos Verdes)....

Mo
Review №3

They always treat me like I am the most important person in the world...I always walk out with a good feeling or a smile from a pleasant joke on the way out. They just treat me like family... the good family not the hater type...

hu
Review №4

They dont have a system to check customers appointment made thru their website. Never apologized, irresponsible, and poor customer service skills. I wont buy mazda just because of that.

Br
Review №5

Had amazing service, had a complimentary car wash and free starbucks

Do
Review №6

Let me start by saying I am extremely picky about my 2014 Dodge Challenger. I brought it in to have the spoiler painted to match the side stripe. I worked with Joe who was fantastic. They matched the stripe color perfectly and did an excellent job with the install.

Ru
Review №7

Do not bring your vehicle here. I was told by Henry they do craftsmanship work which was false. They did not give me my vehicle back in Right condition. I had to bring my vehicle back plenty of times to get my car properly fixed and touched up. My paint on the car is not matched up correctly either. The paint is dull looking. still got problems with front axel etc. I seriously recommend you dont come here.

Ch
Review №8

Much like Cerritos Dodge, they took my challenge on short notice and did a great job. Also everyone from Mario on is very friendly and helpful.

ch
Review №9

First of all, they have a couple Yelp stickers on their door fronts...YET I SEE NO REVIEWS ON YELP! How does this happen??Anyways, I had over 8K in repairs done about 3.5 years ago.Earlier this year I noticed small spots on my hood that looked like a clear coat was lifting.I noticed it was getting larger. Im annoyed.So I contact Browning and my first call wasnt so informative.My second call was better.(This reminded me of my initial experience with them...lets just say they did not leave me a good enough impression to want to come back.)I came in to get it seen and had no problems with them admitting it was their faulty work. (Im glad there was no argument there.)They can redo it but theyll need 2 days and a rental will be provided.I told him Ill be in at 8am on Tuesday.Im a little annoyed but I can understand that this can happen so I try and keep a positive attitude. At least my whole car isnt peeling, right??Today I went in with a positive attitude but left feeling really frustrated and angry.A rental car was not waiting for me and had to deal with the hassle of working with Enterprise.Its been an hour since I stepped in BCC and now at Enterprise waiting for a car that looks like it can take at least another 30mins...probably more like 45 mins- 1hr looking at all the ppl around me.WHY AM I BEING INCONVENIENCED????I had to leave enterprise WITHOUT a rental and came back for my car.Ill be calling the office today and will speak to a manager about this and see how it spans from there...but until then Im very unhappy.

Ca
Review №10

WORST SHOP EVER!!!!!!Unorganized, uneducated. TAKE YOUR CAR SOME WHERE ELSE. Call a dealer and get a recommendation. Do not go here because you will wish you hadnt.... Save yourself time, and aggravation.

La
Review №11

Temo mvp

Information
1 Photos
11 Comments
3.7 Rating
  • Address:18827 Studebaker Rd, Cerritos, CA 90703, United States
  • Site:https://browningmazda.com/
  • Phone:+1 888-515-8198
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Car repair and maintenance
  • Mazda dealer
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:7am–4pm
  • Friday:7am–3pm
  • Saturday:Closed
  • Sunday:7am–4pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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