I absolutely love my new apartment, and the cherry on top includes a wonderful property management company! As a renter, one can often feel like an incidental. New Age Real Estate gives you the feeling that they are actually excited for you, making you feel welcome and at home right off the bat. From my first contact with Dillon Brook, regarding the listing, to working with Leah Collins regarding all the rental details, I have received nothing but exceptional, first-class service. Leah’s clear, friendly, and relaxed yet straightforward communication style made the rental process easy and seamless. Any questions I had were always answered promptly and courteously. When looking over the lease, I ended up having several questions, and Leah patiently, kindly, and thoroughly addressed each one of my concerns, ultimately putting me at ease. Even moving in on a Sunday, Dillon made himself available to help walk me through the lock-box process and conveyed his excitement for me. Once I moved in, Leah was on top of any maintenance concerns or issues I had, addressing each one quickly, sending out some of the nicest maintenance folks, and continuing to touch base along the way until completely resolved. I couldn’t be happier with my new place, and New Age Real Estate has a lot to do with it!

Terrence Lennon has been real helpful to me, I love my apt and its location . Whenever there was a maintain issue, it got taken care of, Terrence is a great property manager .

First time homebuyer, but this will not be the last time I work with ERA New Age!Daren was professional, patient and knowledgeable. He made the daunting task of buying a home quick (as these things can go!) and simple to understand.I should preface this review with the fact that I was unsure home ownership was achievable or even right for me. When I realized I was paying a mortgage payment as rent every month, I decided it was time to take the leap! Denver is not an easy market to purchase in. The competition is high for every property. Daren helped me navigate the push back from the seller and other potential buyers with what was fair for me.I love my starter home and can’t wait to work with your team in the future!

I had a wonderful experience as a tenant with New Age and the entire team but particularly Krista- she was incredibly responsive. In my move in condition report I mentioned some items that I figured were just wear and tear from rentals and had no expectations of them fixing, but to my surprise they sent maintenance to fix EVERYTHING the same week. We had some unique situations as our timing as renters and they were incredibly fair and reasonable in their handling of everything. As someone who used to work in property management I would highly recommend this agency to renters and homeowners alike.

Rented from here was fine, but within the first 2 weeks I moved in had no heater of any kind in the middle of a Colorado winter. They never came to fix the AC I mentioned needed repaired. Went through 2 building managers before one was professional. However they will nickle and dime you for every cent, with a move in and move out fee, a deep cleaning fee regardless of how well you clean the place. I have never not received a full security deposit. Along with how they enjoy not sending your security deposit back or whats left of it on the last legal day they have to. I felt they would not have given me it back at all had id not been pestering them the entire 60 days. Do not rent from here unless you like to get a fraction of what you paid back regardless of how well you do as a tenant.

My wife and I have owned multi-family properties in Denver and elsewhere for many years. As out of state owners we have struggled to find a property manager who is ethical, honest, and truly works in our best interest. After three unsatisfactory business relationships, we found Terrence Lennon at New Age Real Estate and started working with him in May 2019.Terrence is very experienced and highly skilled as a property manager. He is an excellent communicator, and carefully filters everything I need to know about how our buildings are performing. Terrence is very conscious and skilled in sourcing high quality and cost effective solutions in all operational areas including repairs, maintenance and capital improvements, as well as security, safety and the well being of our tenants.We are very happy with the New Age Real Estate owner online portal which enables maintenance requests, billing, income and expenditures to be viewed and monitored in real time, and ensures cost effectiveness, transparency and the easy and efficient preparation of tax returns.I have no reservations is strongly recommending NewAge Real Estate as a property management company in general, and our property manager, Terrence Lennon in particular. Terrence has turned around our buildings into a business we are very pleased with and proud of.

I am a renter, in a property managed by ERA New Age Property Management. Terrence Lennon is the property manager.I have had a very positive experience with this Company, particularly with Terrence! He makes himself readily available ro tenantson-site, by phone, and through the property Online Tenant Portal.Terrence is caring, yet always professional, and involved with the needs, and concerns of his tenants. He has also been proactive with making necessary updates to the property.He is an effective communicator, posting notices, or emailing whenever necessary; in a timely manner.Through the Pandemic, Terrence has been knowledgeable and helpful; offering resources for his tenants who have been affected.I feel comfortable approaching Terrence; knowing I can trust him, and that he will maintain a level of excellence, as a representative of ERA New Age Property Management!

Top to bottom, a wonderful company to work with. We specifically worked with Shelby Foster on the recent sale of our home. She was far more dynamic than we could have predicted. She knows the market, outworks everyone, extremely organized and came prepared with a game plan to hit the market and run. Any questions, items, needs that came up, she was the first to respond and always had advice to help steer us.Ive sold several homes in my life. This was the first time I felt that the broker outworked everyone. Which says a lot because its truly a sellers market. Shelby did all the heavy lifting and made this a seamless process for us as we get ready to move our family across the country. My only regret is that I dont have another home for Shelby to sell for me.

Yikes! Will TRY to charge you with any extra fee they can so be careful. Very happy I got out of their lease via subletting.Leah is extremely rude and will try to provide as little help for you as possible. Prepare yourself for some unpleasant emails.Didn’t even have proper keys to our unit. Made us make copies and bring to their office.Will try to up rent every year.Unprofessional and rude.

Leah Collins was a massive help to my partner and I during our move. She answered every question we had in a timely manner, and was never rude or annoyed with us. Anything we needed to know about the property, the lease details, the parking situation, etc. -- it was all handled. We are very lucky to have her on our side!

I have had previous companies manage my rentals and was always disappointed in various things. With ERA New Age, especially with Terrance Lennon managing everything possible, my landlord life is stress free. I cannot recommend Terrance more highly and have told several landlords about his unparalleled representation. He and ERA New Age is worth every penny. Let Terrance manage your property and I am certain that his promise he has delivered without fail to me will be true for you as well: Just sit back, relax and Ill handle everything!

We recently moved to Denver for the first time, and had a good experience with ERA New Age Real Estate.Our property manager, Terrence, was quick with responding to questions and made our overall experience enjoyable and seamless. His service and ease with application process was one of the main reasons we ultimately decided to lease our apartment.

Leah Collins is an outstanding property manager. She made it possible for me to retain ownership of multiple rentals during a difficult time. Thank you Leah!! You are awesome!!

I have lived in a property for 2 years managed by New Age and they are hands down the most communicative and friendly management company I have encountered. Leah Collins, our property manager, always addresses any questions or concerns we have promptly and with kindness.

I have been extremely satisfied with New Age as my property manager. Ive been renting for 20 years and have worked with a lot of different property management companies and New Age is by far the most responsive, attentive, and professional company Ive ever worked with. From submitting an application, to moving in, to ongoing service and maintenance, the New Age team has exceeded my expectations. Whenever Ive had any sort of issue (my current home is an older home and of course has some normal wear and tear issues that come up), the service request has been responded to almost immediately and is usually resolved on the very same day. I feel like the whole team genuinely does care about the safety, wellbeing, and satisfaction of their tenants, which is not always the case with property managers (my last one in particular basically didnt care about anything going wrong in the home, so long as they had my rent check on time- I went for 62 days without any hot water in my last home, just as one example of the struggles I had). I purposefully sought out a new property management company when I moved last year and am so happy to have landed with New Age. I would highly recommend them to anyone looking to rent a home!

Shelby Foster, the VP of Business Development and a Broker Associate at ERA New Age, truly deserves the 5-star review based on my experience with her for the selling of a condo in the Denver area.  Her skill sets were shown in many areas of the sale process.   I was a remote owner, and she managed the entire process for getting the unit ready for sale.  This included getting multiple quotes for carpeting, flooring and painting, and then working with the various firms and contractors to get the jobs done.  She provided solid input when determining the asking price, and her listing pictures were well done.  Once an offer was made, she handled all aspects of the sales in a very professional manner.  For all points of negotiation (buyer credits for inspections, etc.) she offered multiple options I could try, and would accurately judge which one the buyer would accept.  She was always available for any questions and concerns I had.   I would highly recommend her for anyone buying or selling a home.

ERA New Age have managed our property since 2016 and have always been excellent. Very responsive to both our needs and the needs of the tenants, punctual with payments and providing an excellent service. I would highly recommend them to anyone looking to rent/buy or seeking property management. They always find good tenants and I am happy with the service they provide. Thank you!

Cherryl Rhoades, Is my agent i cant say enough of what amazing job she those very professional and caring person my Family is so blessed to be working whit her it hasnt ben a problem if we had one the she in not on top of it she allways there for us and taking care of any need I just want to say Thank you so much for your hard work Thank you .

Dylan from New Age not only called me on Mothers Day, but when I told him it was a bad time right now bc I was at lunch with my family, his exact response was, Well you contacted us. So rude and unprofessional. I will never use this company for my real estate needs again.

Leah has been very professional and great to work with!  Leah went above and beyond to make sure my needs were met and I would highly suggest working with Leah or her team to anyone looking to buy or rent. Very reasonable and down-to-earth professionals, paving the way to how property management should be!

Update,Leah gave me a credit on my account for the $150 in exchange for me changing my google review.I’m so disappointed.I moved into my townhome managed by Leah at New Age. The previous tenant lived here for several years before I moved in a couple of months ago. Several work orders needed completed within the first two weeks of occupancy which I understood. However, the washing machine stopped working and I submitted a work order. After five days of no communication, I contacted Leah who apologized and gave me the direct number to a plumber to contact him myself. I was very frustrated at this point as a tenant to have to contact the plumber myself but, I did it. It was eleven days before my washer was fixed. Then, what REALLY set me over the edge was when two of our bathrooms had no hot water and two had no cold water. I, again, put in a maintenance request. A plumber came in and forcefully twisted the knobs 360 degrees three times as he was confused as well. He eventually got the water working by fiddling with the knobs. However, New Age charged me for the $150 plumbing because there wasn’t a plumbing leak???? Never would I ever call a plumber to come to my home if there was a problem I could solve myself, especially in the middle of a contagious pandemic. After contacting Leah about the charges she said she would get back with me. After five days of again no communication she said “Sorry. After speaking with my management team you are responsible for the maintenance order.”Don’t live here. Buy your own house for the cost of rent and don’t be surprised if you have to pay for your own maintenance.

Renters beware. Met with Dillon on july 3rd before the property had been repaired after the previous tenant had moved out. I liked the layout and Dillon assured me that the property would be turned and all the needed repairs, maintenance and landscaping would be done before my move in. Went to pick up my keys and there were outlets with no covers. Holes in the wall. Rusted drip pans on the stove. The black sink and tub were so dilapidated that they had a strange white stain in both of them. The back yard had large 2-3 wholes in the dirt from the previous tenants dog. Overall the property was not in a clean sanitary livable condition without further repairs. They stated it would take 30 days to refund my deposit even tho they broke their own contract. I do not recommend moving into one of their properties especially during the pandemic. This company does not keep to their words and they have only made things more difficult for me as now Im without a place to live cause of this company. Shame on them

Nice property, GREAT STAFF!!!!Mr. Terrence Lennon in particular, Professional, proficient, consistent and warm. Renting from from you all has been a pleasant experience.

Had a great experience with New Age Real Estate as a renter. They were super responsive to our maintenance needs and requests, and check in and check our was seamless. I have rented from some non-responsive companies before and it’s just a headache for everyone involved. But New Age was great - highly recommend.

New Age has been great helping us get into our new place. My wife and I were hesitant about moving during this pandemic but the whole team made it easy for us and we are glad we made the jump. Special thanks to team members Leah, Dillon, Ryan, and Shelby for making this a smooth transition process during this time.Thanks!

I very rarely write any review but I had a truly undesirable experience working with this company. We were the first to call and submit an application for a rental property from a Zillow listing. The property itself was a good fit and we made sure that we submitted all documentation as quickly as possible and lined up the first showing to view the property. The first indication of unprofessionalism came when the ad clearly stated that the listing was available as a 6, 12, or 18 month lease term. We had already spoken with the listing agent and agreed that 12 months would be the best term for us and they said this wasnt a problem. Once we submitted an application to get preapproved, they quickly called us to say that they would only agree to a 18 month agreement. This wasnt an issue for us so we agreed to the first showing available and provided our pay stubs within the hour.After viewing the property and getting approved on all the necessary prequalifications, we were told by the showing agent that we are in a good spot and that we would get the property. An hour later the actual property manager gave me a call to let me know that the person that had shown us the house had no decision making power and it came down to them. They went on to tell me that they had received an unsolicited offer to pay 200 dollars higher for the monthly rental payments and that they had also shown the property to this perspective renter. When pressed that this is a slippery slope they said that they didnt even need to make this call and they are basically doing us a favor. I have been renting in Colorado for over 7 years and have never been pushed into a bidding war to rent a property. Its completely understandable that the property owner would want to make more money over the rental period so we agreed to also pay that amount to secure the property. At this point, we were told that all of the credentials are too close to call and this would need to go to the owner so they could make a decision.In the end there is nothing we expect or hope to rectify. If you are the first to contact a property and meet all of the necessary credentials, you should be the one to live there. This is without taking into account that we agreed to pay a higher price and accept a longer rental term to meet their demands. The property owner does reserve the right to choose the renter at their discretion and that is not the issue here. The issue is that this company is the representative of the owner and they acted in a shady and unprofessional manner on their side of the deal.

Waste of time. These folks show property that they arent accepting offers for.

The New Age Property Management team was courteous, respectful, and very responsive. I rented this property with my three daughters for 7 years through three property management companies with the same landlord. New Age team was the most professional and fastest in their responses. In addition, while leaving the property they were very clear in their expectations of me as well as fair regarding normal wear and tear. I received 100% of my security deposit back. Although we took care of this property as if it was our home, three teenagers can be rough on a home.

We have had a peaceful three years with New Age until Leah C. became our property manager. She is pushy and is quick to jump to threatening tactics in stead of being polite. Which is sad, we have been great tenants with no problems and have always been cooperative if something is needed. We will be happy to get away from our current rental because of her.

Era New Age have been managing our portafolio for year. We have a few invócame the properties and Jeff Purton have been our go to professional with all of them; not only to find great tenants but he is also On top of any maintenance needs. Very happy with the company and specially with Jeff, he is not only a property manager but also a great realtor. He is helping us to expand our portafolio. Highly recommended

Shelby Foster listed my townhome in Westminster and it sold in 1 day for full offer. She is very helpful, knowledgeable, sharp skilled in her profession, and communicates well. Thanks for all your help Shelby.

You know how is stressful to move in new hous and start new process, but this team make me very comfort, is important to work with highly educted and knowlagable people, especially when enish is your 4 language, they are so responsive and professional .Thank you ERA

We rented a home from this company and they were always really great about communication. Any work orders were answered very quickly, especially when marked as a high priority. We needed our pipes unclogged and they had someone out within 24 hours that was quick and effective!

Jeff Purton was an amazing realtor for our family! He spent many days looking through homes and neighborhoods with us to find the perfect place for us. When we were ready to put in an offer he worked diligently to make sure our offer stood out and was chosen! We are so thankful we had Jeff and would highly recommend him!

Shelby Foster at ERA New Age is by far the best realtor that Ive come across. Shelby is professional, knowledgeable, a great negotiator and has a get-it-done attitude. She is honest, upfront and has integrity. No fuss. No drama- just the way it should be! She really has an intimate knowledge of the market and always gives great insights. She has an extensive network that really helps in so many situations. Extremely responsive, attention to detail, and just overall very friendly and great to work with. Wish I could bring her to LA with me!

A great company that really cares about customer service. They have gone out of their way so many times to make sure they can help whenever needed. Easy to contact/quick to respond! Annette and Leah have been a major part of our satisfaction with ERA New Age Estate. You should definitely rent with this company!!I wanted to share an update - we have continued to rent with ERA New Age Real Estate going on 3 years now, and we still love it! This is by far the best company I have ever rented with! Annette and Leah have continued to bend-over-backwards to ensure we are happy and comfortable in our rental. They seem to work around the clock and are always available! It is hard to come-by professional and high quality property managers at an affordable price. We feel very lucky to have found ERA New Age RE! Thank you all for helping make our apartment feel like home :).

As an owner, hiring New Age was the best decision I’ve ever made for my property. They have taken the stress away from owning an investment home!They are very communicative and responsive & have always placed respectful tenants in my home. If I have questions about my owner statement, they always have a quick answer. The whole staff has been so great, I can’t say enough! You should absolutely consider using New Age as your property management company. They won’t disappoint!

We recently rented a home and the process was perfect from approval to leasing to service requests, everyone was professional and nice with excellent response times.

Great leadership within the Denver team. Very understanding and strive to establish a great tenant to property management relationship.

We are in the process of relocating, and Denver is looking promising. I reached out to Melanie to get some information on rentals (based on her previous 5-star reviews). She went above and beyond with her prompt and friendly service.Melanie made herself available, answered all of our questions, and made this experience pleasant as well as exciting. All of the recommendations she made were well-aligned with our visions for our future home.We are beyond grateful for her work!

We had been with another real estate company and couldn’t wait to end our contract, one showing no offers after 4 months. Soon after the holidays we enlisted the help of Shelby Foster, and on the 17 of January she had us a full price offer. Great service, lots of digital marketing and boom offer and close in two weeks. Great job recommend her service to anyone. Thank you again Dan & Tanya

We experienced challenges related to clarity around our security deposit return during the move out process, but New Age said that they made changes to their communication to avoid such issues in the future. I am satisfied with the response.

This company is professional and extremely responsive. Shelby has been my contact and has walked with me through questions relating to everything from renting to first time home buying. She makes sure my expectations are realistic and that I understand exactly what I need to be doing, all while doing her best to accommodate me and help me along with the process. Would recommend.

Shelby Foster was my realtor and she was amazing! I was a first-time homebuyer so I had a LOT of questions and she was very knowledgeable to help answer them. I got into a great place within my budget and I have no one else to thank but her. She did great negotiating on my behalf! Even after closing, she was quick to respond with any follow up questions. Highly recommend!

UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and address the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants.—PREVIOUS REVIEW:DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we’ve ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren’t on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we’d had the carpets cleaned already. We were honest that they hadn’t been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment.Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we’d moved out. He didn’t contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It’s clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned.I’ve never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they’re fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I’m glad to be done with them.

ERA New Age Property Management is the best of the best. Their help with my home search was unmatched to any other company I have come in contact with and am happy with my home sweet home. The team is especially lucky to have Tia, her friendly voice and positive attitude really make for a wonderful experience. Others could learn from her! Thanks again ERA!

I am in the process of moving to Denver and New ERA was great! Based on Melanies 5 star reviews I reached out and was not disappointed. She worked with me and really helped navigate the hunt to make such a big move so manageable. The five stars dont lie! Thank you Melanie!

With my lease coming up, I’ve been looking to move closer to Denver. I worked with Mel and she was so extremely helpful! She guided me through their website and helped me narrow down my searches.It was truly such an easy process.Thanks guys :)

I just want to say that I had one of the easiest, most pleasant onboarding experiences while moving to my new place. Melanie and Anne where lovely to talk to, they were very much in top of things and even made special arrangements to help me move on the dates I had to work with (right smack in the middle of the holidays)My place was ready to move and they have been responsive and kind with everything I have asked of them.If you rent in Denver these days you almost can’t avoid working with property management companies.New Age has been a great experience thus far and I look forward to a great lease.Thank you Melanie and Anne!

I have changed my review. The actual owner of the company called me yesterday. He was kind and he was sincere and he had integrity. They are returning all my moneys. I am grateful for that. The only thing Im out is a lot of energy and a lot of stress. Dollars spent for paint, cleaning and paying for moving out by moving company. But to have the owner call, and be sincere and caring, meant the world to me. Thank you Darin! Hopefully this is a learning experience for all persons involved.

These bad reviews about this company not returning security deposits has me shook now! Tenants are cleaning their units, leaving them in great condition & still not getting their deposit back!? 😳 that’s not good to know at all! Especially considering the extremely high amounts and the fact that you don’t know what’s in the lease b4 they ask for so much cash like that! #SCARY I was so interested but now I’m terrified because I know I’m an excellent tenant and I have very nice things! The thought of just getting robbed initially and not knowing for months is sad! Idk what reviews are real & genuine now :( Note: THIS BUSINESS IS NOT BBB ACCREDITED!

As a long time renter this is by far the best company Ive ever dealt with; Ive been a customer/renter of theirs for over 5 years. Angela (property manager) is great to work with and everyone is very attentive. Once I put a maintenance request in online at 9pm regarding my garage door and 15 minutes later the garage door company was on the phone with me. They always communicate about any inspections 24 hours in advance, and do regular safety inspections for smoke and CO2 detectors.Ive recommended them to friends looking to rent out their houses and have gotten good reviews from them as well.

Melanie and Anne were extremely efficient and proactive when we were researching the rental market value of our home. They continue to stay in front of us with relevant information as we get ready to list, and they are very responsive to our requests. They are professional and easy to work with... I highly recommended them.

I highly recommend using this company for any of your real estate needs. They have been extremely prompt and helpful in answering any of my questions. Tia & Mel are the best! They have made my rental search process such a breeze and so mindless. If you are looking for an agent or property manager, look no further!

Daren and his team at New Age are a top notch crew. Ive worked with them over the past two years, handing off the day to day management of several family owned properties in the Boulder area. Their expertise has enabled us to find better tenants, make steady improvements to the properties, and increase our bottom line. I only wish I had found them sooner! I look forward to a long working relationship with this company, and hope to have more projects in the future to bring them into the fold on.

We are in our second year of leasing the home we own in Colorado. We live out of town and have been blessed with peace of mind since hiring New Age Real Estate to manage our property. Anne K. has been wonderful and has handled all issues and concerns in a timely and professional manner. I highly recommend working with Anne or anyone at New Age.

Really pleasant and professional company to deal with, would definitely recommend them for property management. I have a few properties with them and deal with Leah and her team on a pretty regular basis. She is responsive and very professional as are the rest of the people there.

I highly recommend New Age Realty as a rental management company. Specifically, Chip Dunleavy, our agent has done an amazing job! He is very communicative and helpful if ever we have concerns. It has been a joy working with him and New Age. Paying rent online is easy and effortless through the portal, as is submitting any work orders. Thanks again Chip, it’s been a pleasure, choose New Age Realty!

My roommate and I were looking for a new place to rent and although we didnt end up choosing a New Age Property, I had the most pleasant experience working with Melanie. She was very helpful with answering any questions or concerns. She directed us through the website and made it so easy! We really appreciate the commitment to make your customers happy. It really shows!

I have nothing but great things to say about New Age! I have been searching for a rental in CO and the woman at the front office has been wonderful. She has made my search seamless. I highly recommend using this company for all of your property needs!

I am relocating to Denver from the Bay Area and have been working with Melanie to find the perfect new place to call home. She is responsive, thorough and very personable. I don’t know where I’d be without her help!

Our lease is ending soon and we need to find a new place to live. Melanie has been us with our search and has been incredibly helpful, dedicated, and resourceful in the process! Would definitely reach out to her again in the future.

My review takes on a little different perspective. As a headshot photographer, I was contacted by ERA NEW AGE for their teams headshots. I worked with Shelby and Tia, and right from the get-go, I knew they would have a successful session. They were extremely responsive and made sure their teammates were ready for each time slot (seriously they didnt miss a beat) and more importantly everyone enjoyed themselves (there was a lot of laughter and pure happiness). You could sense these folks loved where they work. I love working with companies that put their employees first, because they, in turn, will put their clients first. That says a lot about the integrity of ERA NEW AGE. I encourage you to reach out to Shelby or anyone at ERA NEW AGE. Youll be glad you did.

After a really bad experience with another property management company a friend of a friend recommend the ERA New Age Property Management team. I have worked with New Age and Anne Kremer for several years now without a single complaint. Im typically extremely critical and I literally dont have a single negative thing to say about them. Im an accidental landlord and I dont have a big income producing property, yet Anne Kremer still treats me like a premier client. Immediate response to my questions, immediate response to tenant/property issues, and she keeps my place rented with quality tenants. What can you ask for? Do not hesitate to hire them.

I have loved working with Shelby over the past few years. She is very organized and has made all of my transactions feel like a breeze! If your looking for a Realtor, I highly recommend her!

As a vendor, dealing with Melanie at New Age and The Kremer Team has been a breeze. Communication is frequent. Follow up is often. The ease in which she and her team operate makes working for them enjoyable. My team and I look forward to working with them in the future!

Ive been in the Title Insurance business now for over 15 years; Ive worked with multiple Realtors from multiple Real Estate companies. Much of what you believe about a company comes from the predominant first person you connect with. I can easily suggest that ERA New Age is truly a first-class operation, because Shelby Foster is truly a first-class person. Im not one to underestimate the power of consistency and determination - Shelbys consistency and determination easily gives her a true head start in business . . . in life.

As a tenant who used New Age last year, I was left really happy with their service. They fixed every issue I had in a timely manner. They had to send out a few repairmen to the place- they were professional and did a great job. Overall I would recommend New Age to my friends.

BEWARE! This place is a joke! We had applied for one of the properties and were approved before even touring the property. After visiting, we were told they would repaint and lay new carpet before we moved in due to the condition the previous tenants left it in. We liked the neighborhood and were excited to have the place “in like-new conditions” as promised so we decided to go through with leasing the property. This was back in early March. Full disclosure: we are a family of two with a lovely 4 year old boxer. They were all over us in the beginning, wanting to get the ball rolling, getting our security deposit and pet deposit within 24 hours of our commitment. We paid our full deposit within 12 hrs. From this point on things started to change. I didn’t hear from the agent or company for almost a week before she sent over the lease agreement. Our move in date was flexible so when talking about pushing it back to allow them more time for repairs on the home the agent told us the owners needed us in by 4/8. She then called me back later and said they could possibly move it back since they had quite a bit of work to do and said to hold off on signing the lease until they had a set date. Fast forward to this past Tuesday 4/2 just six days away from our move in date. The agent called and told me the owners changed their mind and would not rent to us because we had a dog and they planned on replacing the carpet. 6 days away! She said the owners experience with the previous tenants was not great due to the amount of damage done to the property. Not our fault. We offered to pay an additional fee as we have a well behaved dog and already set up movers. She asked that I provide a reference letter from my current landlord and a letter from our vet, both of which I was happy to provide. Just 4 hours later she sent me a pathetic email stating they would not rent to us because of our dog. They then avoided my calls for the next two days, I have made multiple attempts to get in contact with Darin the president of this company to get our security deposit and talk about our experience but he has yet to call me. Both the leasing agent and the receptionist have promised he would call us back but clearly they do not care. Since Tuesday, they have put the house back on the market and now asking for a higher rent. Are you kidding me? Give us our money back! Terrible customer service experience. Thank you for showing your true colors early on, I’d hate to deal with such a poor management company for the next year.

Anne Kremer with New Age Real Estate exceptionally managed my rental property for three years. Being and owner was incredibly simple! She handled all tenant issues/concerns and when she need my involvement she came to me with solutions. Annes communication and rapid responses made it easy for me to trust her and I never had to worry about what was happening with my property. When it came time to sell, Anne took the lead and managed the sale of my property. It was the easiest sale I have ever been a part of! I would recommend Anne and New Age Real Estate to anyone looking for a real estate, property management or rental services. Thanks for everything!

Ive been renting my place for 2 years now and I have nothing but good things to say about them. I am amazed with Anne and Melanies teamwork, communication skills and professionalism! I am very pleased to have ERA New Age as my realtor and Id love to continue to deal with them! Thank you!!

Such an amazing company!!! Leah was super helpful to work with and incredibly professional. I couldn’t recommend working with her more!!! She really goes above and beyond to provide amazing help!

I never leave reviews but I felt compelled after my experience with Leah from New Age. Leah has been helping my partner Samuel and I look for a winter home in Denver for awhile now. Besides being great to talk to, she’s taken genuine interest in our search and stays constantly available anytime we have questions. Even though she’s an Iowa Hawkeye fan I’m glad we have her helping us!

I am occasionally contracted by Ryan at ERA New Age to perform repairs on their rental properties north of Denver. It is always a pleasure to work with them on solving problems and performing needed repairs. They are very conscience about making the necessary repairs on behalf of the owners without being too excessive. They are a wonderful company to do work for on their managed properties!

Excellent service. Truly. Highly recommend working with Jeff Purton.

It the beginning there were some issues but once Daren got involved he handled them all quickly and professionally. The ending of the lease went very smooth and he was helpful with any questions. I would definitely use this company again for renting or buying . Thank you Daren !

Our experience with Ann Kremer and Melanie Stoner was AMAZING from start to finish! In fact, from scheduling the initial viewing, the actual visit to the home, all the way to the move-in, and move-out it was smooth.Our rental market has been a disaster since the boom, filled with rental listings where owners and unprofessional management companies were charging numerous people for application fees at the same time, many times those fees were charged even after a listing was rented. This was not the case with ERA New Age. In fact, I was pleasantly surprised to find out each property was offered on a first come, first serve basis, and once you apply for a rental, your application is processed in full. IF and ONLY IF you dont qualify do they move on to the next applicant in line. How refreshing!Ann is professional and was very responsive throughout our stay. Their maintenance team was always accommodating and able to make the necessary repairs upon arrival. I would absolutely rent from them again. Happy renting!

Looking for a new place in Denver, and worked with Melanie to find what I was looking for. She was super helpful, very reliable and made the process much easier than I would have expected! Would definitely recommend working with New Age, and especially with Melanie!

Property manager, Chip Dunleavy, has been exceptional to work with throughout our residency. He is quick to respond to questions and concerns and is always polite and pleasant to the tenants he serves. We could not imagine a better property manager, FIVE STARS!

I have found Chip Dunleavy extremely easy and fair to deal with. You can count on Chip and his company to follow through with their commitments. It is rare to find people whose word means something. Chip and ERA New Age have continued to demonstrate that me over and over. Thank you!

Leah is the best to work with! I recommend her to all my friends and family! If you want to have an amazing experience I recommend you use her too!

Great customer service! I moved my family here after hurricane harvey with only what we could fit in our vehicles. Annette has done a fantastic job getting us into an affordable place. I would definitely recommend!

AAA.Listeners, Always willing to make their best to meet our concerns and, to work out together for the best solution for all parties.Daren is the magician and the solution provider behind it all.Highly Recommended.

Leah could not have been more helpful with my relocation back to Denver after living abroad in Shanghai for a brief period of time. She helped me find the perfect rental and had the keys waiting for me before my plane even touched down. In an odd turn of events, I was having scheduled maintenance done in my rental and I had to leave my dog June in the backyard for a brief period of time.. In that time frame she managed to injure her paw and Leah went above and beyond bringing June straight to Animal Urgent Care. I can confidently say ERA New Age Real Estate has entirely won me over and not only will I recommend them as often as possible, but I will continue to use their services for the entirety of my time while in Denver.

Ive worked with Terrence Lennon & ERA New Age for more than 5 years and they are a valuable partner. The ERA New Age team has integrity with the clients they serve and they are knowledgable in real estate investment, sales, purchase & rental. They are professional as well as friendly! Excellent culture!

Great to work with. As a Vendor I have had a very positive experience. Good communication, fast payment for work and friendly staff. I look forward to a long partnership with ERA New Age!

Angela was absolutely terrible to work with. In the beginning, after we had submitted our rental application we were told the monthly rent went up $50 from what we had anticipated. This should have been a sign to get the hell out of there, but we needed a place live, FAST. Within the first 3 months of living in our new condo, we noticed things were not workingproperly, the carpet needed replacement, and mold was growing throughout the entire unit, including the window seals of my son’s bedroom! We had asked for things to get repaired, only to be told by Angela that these issues are our own faults and they are not responsible. We continued to contact Angela and New Age about the increasing mold and for the entire year we were there, nothing wasbeing done to eliminate it. Angela’s response time is incredibly slow. It normally takes her weeks to respond to emails and NEVER return phone calls.  Fast forward to our move-out date, we had a list of things to clean in order to receive our deposit, after cleaning theentire place we were told that there has been deductions made from our deposit with things that were NOT on the list in the first place! We ended up receiving less than half our deposit back, which we gladly took so we wouldn’t have to deal with Angela anymore. I will neverrecommend New Age Real Estate and will definitely let people know to stay asfar away from Angela as possible.

By far the worst rental experience of my life. Angie was a nightmare to deal with, not returning our phone calls, not competing work orders, and being very aggressive when we try to communicate with her. Basically zero customer service. Im in real estate so I have worked with many property managers, all insanely better. We left the apartment spotless, found a tenant to replace us when we left, and even brought get a Starbucks gift card after moving in. Didnt prevent us from being a nuance to her. I cant speak for the rest of the company, but shes terrible.

I love working for this company! Everyone is so kind and fun to be around. I feel lucky to have a work family and to be on the Kremer Team!

I am looking to relocate in Denver and in need of a new place to rent! Melanie has made the hunt easier than I ever thought possible! Her professionalisms and drive have made the hunt stress free by prioritizing me and my wishlist. She is personable and easy going. I highly recommend working with Melanie!

What I like most about living here, is the location and the landlord Representative, Terrence. He is always available and responds to calls and texts and emails when I and we (the complex needs him...even when he is out of town on vacation and sick). The trash is picked up at least 6 days a week. There is a lot of trash, but I like that its picked up almost every day. Neighbors are friendly, mail is delivered promptly, parking can be challenging...but I have found its not too bad after all, But dont have a party...and dont park accross the lot in Ivy Hill,,,you will be towed!So far, its been great these past 3 months...Thanks to property management.

Im a tenant. New age has been great. I pay my rent and they dont bother me. Additionally, my garage door stopped working and they had it fixed the next day (on a weekend).

Im a current tenant and enjoy working directly with Terence. He makes sure that as tenants, we are comfortable...early this year, when my husband and I were informed that we could buy a house, terence came through for us with each home that we looked at. His proffesionalism and immediate actions made my home search easy. However due to lending under writings, the home we work hard to get under contract was let go. Nevertheless, although we have to wait for 1 or 2 years before house hunting again, I will definitely give Terence and his company a call to help my husband and I for our next home buying journey. We werent alone in this process.

You won’t regret choosing New Age as your property management company. If you’re looking in the Denver Metro or Front Range you won’t be disappointed.

I moved out of my apartment, and my deposit was not returned because of a strong urine smell. My dog has been house trained since she was months old, and never once went in the apartment. I emailed, and never heard back. I felt like my money was stolen from me!

Cant say enough about New Age property management company theyre honest theyre respectful and they treat their tenants very well you cant go wrong with new age Property Management Company highly recommended

Shelby Foster is the most incredible agent, she is knowledgeable and a genuine person. I highly recommend using her as your agent, you will not be disappointed!

We applied for a house last Wednesday. Credit check were completed by Friday. It’s now Thursday the following week. I have to be out of my current place in a week. Would be great if the people at this company actually returned phone calls and texts. Especially when it comes to having a home to live in, and becoming homeless because a company didn’t have the courtesy to contact us in a timely manner. To let us know either way.

I rented from New Age for a few years. After some bad experiences with other companies where they tried to screw me on the security deposit and provided some terrible service overall, it made me appreciate New Age even more. Took it for granted at the time, but now I realize that they were VERY good, courteous, and professional.

I thoroughly interviewed over 5 property management companies in a pinch to move out of my previous residence. Anne Kremer came to the property to do a no-cost rental analysis. I ended up going with them as they were the most professional property management company for the right price. While they of course wanted my business they were not pestering and let their reputation speak for themselves. I was referred to them by Nova Home Loans. In about 7 months with them I have been pleased. I know they do their job right as I have almost forgot about the property. Melanie Stoner and Anne Kremer handle my questions or requests in a timely manner and act on my behalf.