I used this place twice after my mom died in December. Michelle was fantastic, but Im knocking 2 stars off because even though insurance paid their part and I paid the deductible, they keep billing me for the same thing over and over again. I told them I paid, I gave check number and even read the endorsement from the back of the check via the viewer on the banks website, but theyre still bothering me about it. They simply wont believe I paid. Not cool for a supposedly professional place of business. Im getting more stress from this than I did from my moms death. Not recommended.Edited: Michelle contacted me directly and took care of the matter. Adding a star back, but only one because of the horrible experience of the accounting department.