Poor money management for our HOA

I love the employees there, theyre all really nice to me and greet me with a smile... they are very caring about you and your money... unlike Area Payee, they actually are genuine with there service, and will always answer your questions to the best of their ability.

I have been with this company for over 20 years! When we first started with them our finances were a complete mess. They worked with us from the beginning and got us organized. Once that happened they helped us get the money for a overdue honeymoon. Along the way we have been able to purchase cars and a home. It would have not been possible without TFS. If you are willing to work with them, they can really help you to get on the road to better finances.They have also done our taxes every year, once we have everything to them that they ask for, we get them back in a very short amount of time and get us the most money possible!

There are many reviews about these fine ladies. Some good some bad. You will only know which ones are true if you talk to them. Everyone has an opinion. Mine is that Paula and the girls have saved me a ton of stress and aggravation in my life. I truly love the work that they have done for me.

I would recommend using Total Financial Solutions for your taxes. I utilize their service for preparing my business taxes. The staff is extremely knowledgeable in the tax laws and makes me feel at ease knowing I am in being well taken care of .

I have been using Total Financial Solutions for years now. I have no complaints or anything bad to say, just good. They are good at what they do and I have recommended them multiple times thru the years. I am saddened by the recent loss.

Great friendly ladies in the office. Quick turnaround time with my taxes. Would recommend to anyone!

I DO NOT recommend using these tax preparers. They were pleasant to meet with, but did not seem to have their business in order or be fully up to date on the latest tax laws and requirements (specifically regarding new requirements related to Obamacare). We also received a letter from the state of Iowa informing us our return was incorrect and the amount of refund was less than what the preparer had calculated for us. Ive heard that one tax preparer has since left the company and her accounts were not handed over to another preparer for follow-up or resolution. As a result, I have colleagues who never had their return filed and werent notified until the IRS reached out for the $500 penalty fee. Total Financial Solutions removed themselves from any responsibility and are refusing to reimburse this fee. We wont be returning here, and I recommend that you dont use them either.

The reply to your response: I handed in everything on JULY 5th! Dont use that deadline excuse, it makes you sound like a immature student!And I am the one who had to call and to email, in order to get some words from you.To give you some credit, you didnt charge me for this return.Lets share our true story! Please learn from my experience. I handed in my documents (in details) on July 5th. It is now September 21st, Nothing! After multiple phone calls and office visits, the only words I got from them is one email - your tax will be done by the 10/15 deadline; we will call you when its done, etc., etc.What can you do when hearing empty words?Lets sharing your true experience here!

I would recommend Total Financial Solutions to anyone.They are a very professional business.The office staff has always been very helpful and polite when I have had to talk with them.The tax services are great and they are fast and efficient.I give this company a 10.

They wont give their customers their money! Front desk Lady Erika is Rude! And very unprofessional!

I loved this place they made me feel like family

There okay with help paying my bills