Recommend them without hesitation! Been going to Collins Road Tire for many years. I’ve had professional service every time. Mike is open and honest in communication and quotes. I always understand the needs of my car when I leave. Very accommodating when needed to schedule an appointment!
I have been going to this shop for a while. Tires, struts, subframe repair. From the folks out front to Al back in the shop everything has been good. Their estimates are spot on and reasonable, their work is solid and they make an honest effort to be accommodating with the schedule. Really, I have nothing to complain about. I will continue to take my business to them.
Great place to get new tires. All went very smooth and surprisingly quick. Great staff, too.
When for oil change done it in less time than usual and lets time the usual and everyone always friendly
Was able to get us in right away to fix our flat tire. Great service!
My go to place for more things than tires. To date they have also do rack and pinion replacement, brakes, sway bars, parking break. Always an excellent job at very reasonable prices.
They were able to accommodate me on short notice and got the work on my vehicle done quickly.
Nice place to go friendly and knowledgeable customer service great. Mike the owner always helping and a great guy always wanting to help with questions.
Came in January, for tires and alignment, since I never drive much I forgot to leave any review.One star because ever since I left it pulls left when driving.
Totally trust these guys to take care of my Jeep!
Always professional, efficient, and friendly when Ive needed their services.
I always have amazing service and the guys who work there are nice, helpful and perfessional! Only place I take my car too.
I love this shop. I come here for tires and have always gotten what I asked for, and they have it done in an great amount of time for a good price. They also love the Camaro when it pulls in, always get compliments.
I have bought several sets of tires here over the years. I have always been dealt with fairly and at a competitive price. I recently had the brake rotors, pads and front calipers replaces on my Toyota Tundra. On the trip home I noticed a problem. When I returned to have it looked at their diagnosis was to replace a part. The part and labor would cost $700. I decided to have a second opinion so I took it over the Cedar Rapids Toyota. The technician diagnosed and fixed my problem in less then a half an hour costing me a total of $70. The problem was made when the brakes were bleed after the calipers were replaced. CR Toyota adjusted the part in question instead of replacing it. After driving for over 300 miles to make sure the problem was fixed I returned to this store to share the diagnosis and proper fix. The manager was immediately defensive and offered no sort of apology or compensation. This experience has lost them a good customer. I think they forget there are alot of places that sell tires and fix brakes in this town.
They do great work. They are honest. They are & have been my first choice & regular go-to for maintenance. They have decades history of quality work and integrity. Its the economically optimum choice to have vehicle work performed. Ive bought tires, have had oil changes, and engine maintenance performed on my vehicle.
They were nice enough to get my van in for a. Oil change and tire rotation. Did a great speedy job.
Talk to Ryan K, he is a great guy and will make sure you get what you need.
Very quick to mount a new tire
Great people - got me in quickly and balanced/rotated my tires in short notice - got a fair quote on new tires to replace my prematurely worn Michelin Premier LTX set.
Great professional mechanics. Super helpful in as bind. Aired up tires, no charge for coming out in the negative 19° temperature to help. Great service.
Ive always had a great experience. Fast, friendly, helpful, and affordable
I love treating my car well at Collins Road Tire! Rex, Paul, Mike and everyone there treat me well, and tell me what I need to hear. I dont feel like they are trying to sell me something my car doesnt need, but they look her over carefully.
I used Collins Road Tire to replace a couple tires on my car. I had some difficulty communicating with other installers so I called them to check. I was really satisfied with my experience overall. I was on the phone and Rex listened to my needs and tried to fulfill my original request. When he found the tires I wanted were unavailable (I expected this) he called back with two other options and prices ready and explained things in easy to understand language. This showed me that they respected my time. The cost was better than others dealers and the installation and post-sales support has been really good so far. Really not anything I can say that would improve my experience.
Always taken care of us, fair pricing, gets vehicles in and out quickly. Never felt like theyre doing unnecessary work vs some places.
My car stalled over at Bed Bath and Beyond and Goodyear was nearby, so I walked over to ask for help. Alan was happy to walk over to my car and give it a look. He was able to get it started but there was clearly something wrong so we drove it over to the shop. He gave me a quick diagnosis in about 20 minutes (bad ignition coil) and he squeezed me in to get it fixed. 2 hours later and its good to go. Now THAT is what I call customer service!! Thank you!!
I took 2 tires in to have mounted which made an initial appointment at 2pm. I asked on the phone if it would get in right away because I was not dropping off and had to wait. I got out of there 2 hours later which I do understand people get behind etc. The next morning one of the tires was flat. They did not swap between the tires the TPMS either I noticed. I took back in and instead of rectifying the problem I was told by the owner it was probably the tire. I asked could it be it didn’t get a good seal? No no no I was told. I took it from there a block away which it was the seal. Will be asking for my money back ASAP. I strongly recommend that you satisfy an existing customer even if you are booked. I would look for another choice if yo are researching.
Mike was very corrdule and helpful. Gave me the answers I was looking for. Thank you
The guys were great when buying new tires, tune ups and engine work. Reasonable prices and fast, friendly work.
Great service. They dont try to sell you features you dont need. Lifetimerotation and balance included.
It is about time I post a review about these people. The people in the front desk are extremely rude. They will also rip you off in every opportunity they can get. It is amazing how they try to misinform you. Do not trust your car with this sort of people.
My son had problems with his truck not wanting to move, he took it to Goodyear. They looked it over and decided it needed the trans. rebuilt. he cant afford this it was going to be $2300.And their were no metal shaving or anything in the trans pan showing it needed serviced. called around for pricing found another shop that was cheaper, they looked it over and found that the rear brakes he had redone were hanging up!!!WAS NOT THE TRANS!!!!!!!So are the that incopadent or JUST ripping him off!!! I would not suggest anyone go there!
Very knowledgeable staff. May try to upsell but tire safety is huge. Very good mechanics also
They are very helpful and know I can trust them.
5 star work. I have only trusted under the hood work on muy car to these guys for the last 20 years. Prices are always fair.
Great communication fast service and fair pricing
Best place for oil changes Ive found so far.
Poor customer service. Screwed up my tire and threads by trying force bolt it on. Found out tire wasnt bolted on all the way while driving with my wife and 2 kids. Will not return nor recommend this place for anything even if they are cheaper. Rather have it more professionally done these guys only stand around and do nothing while they say they are busy.
Fair price and good service
Very Disappointed! Scratch every rim. I asked them ahead of time to please be careful with my rims and the man assured me they would. Unfortunately, when I got the vehicle back there were scrapes on every rim from a lazy installer and they dont warranty any damage to the rims from their guys.
Very nice people. Very helpful and trustworthy
Very insightful and frank about decisions you need to understand about your vehicle
They were courteous when giving us a quote on tires.
Super helpful guys work here and great prices for the work they do
I will only take my car here. Ive had some really terrible experiences around town but Paul at Collins Road Tire always makes sure my car is taken care of. They have the best staff here.
Very pricey compared to other shops. Not very knowledgeable staff. Questionable work. Just be cautious if u go here my fellow Iowans.Salamualykum
If you go talk to Mike o, 👍
Very Proficient in explaining issues, very professional
Oil change..fast and affordable
Great service!
Retired Army Veteran looking to use a program called the Iowa Trust Fund. Was quoted an amount of $393 for a set of 4 tires from Tires Plus, while looking to get a price match, I was told they couldnt help me.
I had screw in tire guys fixed me up and I was back on the road in least then 30 mins.
I waited two and a half hours for a scheduled oil changed. There was no remorse or apology for wasting two hours of my time. I cannot encourage you enough from avoiding this place.
Great People good Location.
Never go here! They broke our hubcaps, dented our rim and when I called they became immediately defensive stating we will not accept responsibility for that! Very poor business ethics here!
Mike will take care of you !
Great owner, quick service
Great price for an alignment
Fantastic service and fast.
Quick turnaround time!
Friendly and quick.
Good offers