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ServiceONE Automotive
3115 E Whitestone Blvd, Cedar Park, TX 78613, United States
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ServiceONE Automotive

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As
Review №1

I never experienced great automechanic service until I went to ServiceONE Automotive. The staff is super friendly especially the manager Ethan. I can tell him my car troubles and he always comes through give me truthful and honest information about what is happening with my car and what needs to be done.. Definitely come here to get your car fixed here. They care about their customers and quality of work. ❤

Er
Review №2

The team at Service One was very helpful. I had to replace the headlamps on my mother-in-laws Lexus. Thought I would save the money and get the parts from Amazon at a fraction of the cost.When I tried to replace the headlamps myself it turned out to be a little more challenging than I thought with the tight spaces under the hood.I brought the car by and the team at Service One changed the bulbs for me at no cost. Even though I was willing to pay. Was pleasantly surprised and they were very kind and professional about the whole experience. Wanted to leave them a good review. Thanks Service One!

Ro
Review №3

Good Service. Clean shop and great location. However, ask upfront the total price before you commit to the $100 oil change, they do have cheaper options.

Br
Review №4

I always come to Service One for my oil changes and car needs. They are honest, reliable, and very professional. I will continue to bring my car here for any future services.

Ha
Review №5

I am usually extra cautious on reviewing Automotive shops, as its hard to judge from just one experience. However, this shop is amazing!They did amazing job on fixing my high performance brakes, changing rotors, pads and balancing my car. High performance brakes are complicated unlike regular ones. Also, the place is clean with a comfy waiting area, they even offered me a loaner.And if you decided to drop and pick up later, you can call them back any time and they will promptly update you on the status of your repair with full transparency.Highly recommend!

Tr
Review №6

Excellent place, 20 min you need for state inspection, very friendly staff, clean lobby, quick service, highly recommend this place

Ph
Review №7

Detailed, honest and very professional. It’s very unlikely to see so well professional people in Auto repair industry. You guys got me and my pitstop for all future repair and maintenances.You can imagine when a repair person says that you changed your brake oil at 30k miles as per CARFAX and hence you don’t even worry about. That’s impressive.

Ch
Review №8

Never have to worry about friendliness, cleanliness, or the ability to do the job right.

Mi
Review №9

Guys were extremely friendly and accommodating. Waiting room is nice and comfy with complimentary drinks. They even have an old style arcade game. I was in and out in just a few min for a state inspection.

Sa
Review №10

I went to this place for oil change Friday evening as it has good reviews and is closeby. I was suggested to do a bunch of maintenance items (like few reviews mentioned) of which radiator fluid change was apparently necessary immediately. I trusted them and said ok to it. The next day, my car had a check emissions light. I took it to another mechanic and he showed me how the radiator’s cap wasn’t fully sealed and broken and that resulted in car the fluid leaking and engine overheating and 2 ignition coils going bad. I wish I said no to the radiator flush in the first place. Now, I ended up having to replace 2 ignition coils and a radiator, which turned out to be an expensive affair. If they were changing the radiator fluid, it’s terrible that they damaged the radiator top or didn’t observe it if it was already broken as that’s what they were filling.

De
Review №11

Nice lobby, friendly staff, came in for oil change and they take you out and explain all your choices. They are upselling but no pressure.

Ch
Review №12

LOVE THIS PLACE!!! This is such an great business! The moment you walk in someone welcomes you EVERY SINGLE TIME. The waiting room is ultra clean with current magazines and TV. The employees are super polite, extremely thorough and very honest with solutions for your car problems. The prices are very fair and always a great value for the service you get from this place!! Weve been taking our cars here for years and there are always familiar faces - Ethan has been there from the beginning and always has a smile and so great to work with!!!

St
Review №13

The guys here are phenomenal! The waiting area is clean and everyone here is super friendly. I came in for an inspection and much needed oil change. Mechanic took a look and suggested a transmission flush... Y’all, my car runs soooo much smoother. I am in AWE. I will most definitely make this my new shop. I feel very safe and confident bringing my vehicle here from now on.

Je
Review №14

Pleasantly surprised. These guys were great! They met me as I parked my car in the lot, walked me in and attended to me immediately. They were friendly, the shop was clean, they noted other things that I could take care of, but NO high pressure sales. Nice clean waiting area with wifi that I was able to get some work done in while I waited and I was out in no time. I even heard them offer another lady a loaner car once they realized her vehicle was going to need more work. Nice touch.I dont generally walk into a new shop with high expectations. Just call me a skeptic I guess. Ill be back!

To
Review №15

Great and helpful people here. Quickest state inspection location around.

Th
Review №16

They friendly, quick and professional when I got my vehicle inspection done there!

Ro
Review №17

This place focuses more on up selling than whatever the service they are providing.

Ya
Review №18

Great and professional experience with these guys

To
Review №19

Last time i took my vehicle for an oil change it was chaotic at the place. After 45 minutes i was told on the phone that car was ready and then when i went to get it, they had trouble finding my vehicle and they hadnt even worked on the vehicle. No apologies were made. I do not recommend this place. Bad service.

Gr
Review №20

I got my inspection done here and it was easy in& out

Br
Review №21

This used to be a great place to take your car for regular service. I hope it will be again. On my last visit for an oil change they kept on trying to up sell me on changing out all the car fluids, flushing out the systems on all the sealed systems. I explained all I wanted was an oil change and the sales person double down on how it would ruin my truck if I didn’t get all these services. The person did not know what they were talking about, but it didn’t stop them.I left determined not to ever go back, which was a shame. I am sure their mechanics are good, they just have too pushy of a salesperson who doesn’t know much about vehicles and which fluids need to be serviced.

na
Review №22

Went in there to change spark plugs & wires of my 2006 Honda Odyssey, as my regular mechanic was closed & they show as 5 star service. After getting the job completed which was at least a $100 higher on the bill. The next day we had a check engine light with misfire in Cylinder 5 code. Went to Honda service & they fixed it saying the spark plugs were not installed properly. I would say extremely poor service. This is the simplest of jobs at an auto mechanic. Super expensive & a ripoff. Would not go there in future.In addition no one ever reached out to me as mentioned on your review. Honda did not find any problem with leaking valve cover tube seals. They only said the spark plugs were not installed properly.

St
Review №23

Efficient, personal, and always knowledgeable with all our vehicles. Been going here since it opened and have never been dissapointed or felt overpriced. My definite go to place for all our autos.

Da
Review №24

Professional, knowledgeable and courteous. Got everything I needed and was back on the road very quickly.

Bh
Review №25

Got our vehicle test done here for registration purposes. Friendly staff, quick turnover. Thankyou

St
Review №26

We return here, year after year, for our state inspection. The staff is always so helpful and efficient.

CB
Review №27

Loved it....Professional, trustworthy, & had me in and out in minutes. Definitely recommend!

Ai
Review №28

Excellent service. Recommended.

Ai
Review №29

A conventional oil change + tire rotation + cabin filter change cost $122

Sh
Review №30

Highly recommend. They take care of all our cars and we have had the best service with them!!

Jo
Review №31

These guys rock! Came in for an oil change And inspection and these guys had me In and out. They are informative and attentive. My wife and I came in 30 minutes before they closed planning to drop the car off overnight. Ethan and Dillon went above and beyond to have me back on the road within 10 minutes! Definitely my go to place from here on out!

Me
Review №32

Going in for a simple oil change? Get ready for these guys to put on a whole song and dance to upsell the customer. I watched these guys do this to every walk-in customer. For me, they recommended $1,000 worth of extra service: transmission flush, brake flush, fuel injection. I went to my usual mechanic for a second opinion and guess what? None of it was needed. Watch out for these guys. I also watched them pull this on a woman regarding her brakes. She had only gone in for an inspection, and they came out and told her she better not leave on those brakes. She said not today, but they were super persistent, pulling out all the fear tactics.

je
Review №33

I get great service literally every time I come here. They are informative and never try to sell me anything that I dont need. Its hard finding a trustworthy location to get your car serviced but im glad ive found the spot.

c0
Review №34

They take good care of you and accurately diagnose the problem. You wont feel threadbare after getting your car serviced here.

Br
Review №35

“They’re pretty nice”-M. D. P.

Du
Review №36

This place is fast. Ace mechanic on staff.

Ra
Review №37

Very helpful staff and quick on service.

Ta
Review №38

Its been a while since Ive walked into a shop and been treated with respect, understanding and fair pricing...with options too! Manager Ethan and Tech Andre went above and beyond! Thank you for helping me get my Ol Girl back up and running today!

Br
Review №39

ServiceONE is the best oil change place. They are very customer oriented. I was nervous about going in to get my oil changed during COVID-19 and they accommodated me and kept their distance. I highly recommend you get your oil changed here!

Jo
Review №40

Came in here after reading the great reviews thinking there was finally a shop I could trust to not up-sell me parts/services I don’t need. I received the exact opposite of what I expected.Check engine light was on and I needed my inspection done so I brought it in for a diagnosis. Mechanics billed me nearly $2,000 in estimated repairs. They told me what was “wrong” and I took the car to another mechanic for a second opinion.Turns out there was 1 issue with the thermostat causing my engine light to turn on, not the 4-5 things which ServiceOne tried to sell to me. I ended up spending only $300 instead of $2000 to relieve my worries and get my car back on the road with confidence.I’m not saying they do this to everyone - this is just my experience with this specific branch. I’m sure they are nice people, but I’m sad they weren’t honest with my car and I definitely will not be coming back.

Ju
Review №41

Quick service for a state inspection!

De
Review №42

They were fast and very helpful

Do
Review №43

Wish I can give ZERO star. Customer service absolutely horrible. From General manager Ethan.Bad attitude don’t know how to take care customersIn proper way. All my family and friends use to go to this location-NOT ANYMORE. Shame on you service one to have a manager acting this way. STRONGLY ADVISED NOT TO GO TO THIS GUYS.

Ra
Review №44

Very fast and friendly service! Noah is awesome, he was honest with me about what I need and what I didnt need. I came in for oil change, tire rotation and inspection. He let me know that my tires were wearing evenly so rotating my tires wasnt necessary. Ive never had a car service company want to save me money. Ill definitely go back when I need more stuff done for my car.

Sa
Review №45

Went for vehicle inspection. Was in and out in 20 minutes.

Za
Review №46

First time customer today. Really quick service and friendly. Im definitely coming here for future inspections and oil changes.

Ji
Review №47

Super fast inspection

Br
Review №48

I love bringing my truck here. The guys always get the job done quickly and efficiently. Shout out to Christian and Ethan for always providing outstanding customer service. Thanks yall!

te
Review №49

Very good and fast service

To
Review №50

Always receive top notch service. Recommended!

Je
Review №51

I cannot say enough good things about service one in cedar park! They are absolutely the best around. The guys are friendly, straight-forward, and dont try to talk you into things that you dont need. They take the time to explain the issues and why they are recommending the work that needs to be done. My family went through some tough times, and they were able to work around our budget and our fast time line to get our car back on the road. Their general manager is the most understanding and genuine guy I have met in the automotive industry. And their waiting room is comfortable and nice as well. I would never take my cars anywhere else. These guys are the best.

Da
Review №52

The GM, Ethan, is taking really good care of my vehicle. Honest, knowledgeable, he is going above what Ive experienced at other auto repair centers. I can highly recommend this place for quality workmanship.

Jo
Review №53

Incredible customer service. Very friendly staff. They were incredibly helpful. There is nothing bad I can say about them. It was just overall a really great experience. I would highly recommend this place.

Ka
Review №54

I had my oil changed a few times here. One time they put wipers on for me and during a pouring rain turned the wipers on and they stuck. Couldnt see a thing. They had put the wrong size wiper on. They replaced them not charge. Last time I went in for an oil change they told me my tires in the front were at only 15% and that I should replace them for $250. I took the car elsewhere and was told they look fine. Service one never even took the wheel off to inspect them. Do not recommend. More interested in swindling you than taking care of you. Last time going there.

Fr
Review №55

The guys are old School, Very Respectful! Customer Service is excellent! I always feel calm thereAnd I know I can Trust their price & Service. As a Single Women thatsVery important. I highly recommend Service One Auto. Ethan is the best.Fran Dee

Si
Review №56

My first time here!!!!Ethan Steaples was very helpful and informative. He was kind, professional and courteous in telling me what was needed for my repairs. I will definitely recommend this place to friends and family.

Ma
Review №57

Straightforward and solid business. They will make service recommendations but will not pressure you to take them. Very reliable and dependable and they stand behind their work.This is a business whose job is to make money. If you want to do the bare minimum to keep your car running, then go ahead and do that, but dont take it personally if they try to upsell you.

Ti
Review №58

Just did the state inspection at this store. It only took me 10 minutes from the time I arrived to the time I left, which is the fastest service Ive ever got. In addtion, they didnt up sell any unneccessary service. I know it because I maintain the vehicles myself. What I need is just a state inspection, which is what they really offer.Id recommend this store to anyone else.

Va
Review №59

This is the go-to place for your car needs. The staff is friendly, professional and made your car was ready for the road. Love the advice and help even emailed me my receipt for my maintenance records. Thanks guys!

Ka
Review №60

Wow. As soon as I explained that I couldnt spend a $95 diagnostic fee only to find out that repair might be way more expensive, they stopped talking to me and just went dead silent on the phone. Eventually hung up when I asked if they were on mute. I will say that the conversation started out well, it just ended exceptionally poorly.

Cy
Review №61

This place was fast, the help was very friendly. There was free coffee and water very comfortable to sit and wait although the wait was not long at all to get my car inspected. I will definitely go there for all of my work from now on. They not only inspect your car they also do mechanical work on vehicles! Good to know and there are several either 5 or 7 mechanics specifically for inspection!

Ka
Review №62

We’ve been having our car serviced here for years and wouldn’t go anywhere else! Ethan is always extremely helpful and courteous. Wonderful service agent and trustworthy service. Highly recommend!!!

Br
Review №63

Nice staff. Competitive price. Been going here for years for oil change and repairs. I would definitely recommend them. Not the cheapest but you get what you pay for.

Rw
Review №64

Fast, friendly service.

Jo
Review №65

Good place. Have been taking vehicles here for a couple of years now and always feel good about it. They try to work with you if there is an issue. Always feel like they are honest and straight forward with me. Feel like they treat people fairly because they know that’s how to get repeat business and referrals. Of course they always point out maintenance that is due (as everyone does) but no hard selling. Good group of guys. I have talked to and see the same people time after time so they don’t seem to have high employee turnover.

Le
Review №66

The service was prompted and friendly! Definitely my go to place from now on! Ethan and christian are amazing! Thank yiu guys

Ja
Review №67

We used to get our oil changes at Jiffy Lube, and now we do business with Service One. They are honest, professional, and dont try to upsell you on ever visit. I would recommend checking them out, if you are in limbo on where to take your car.

Aj
Review №68

Best car service option, took my Honda civil there, got inspected and serviced in no time. Affordable service, had oil change, transmission and fuel injectors...was in n out in 60-70 mins for all that.. pretty good.

Cr
Review №69

I have to say I never write reviews. So if you impress me enough that I suit in the parking lot to make sure I write it, you did something amazing!I needed a state inspection. I was in and out way quicker than I expected. The gentleman who helped me was super nice and didnt make me feel like I needed anything for my vehicle.Thank you for a quick and easy trip! I will definitely be back.

Go
Review №70

These guys always do a good job and always have an affordable price. Great customer service!

Er
Review №71

This Shop has the best service ever!!! The only place I trust to service my cars. Now my cars are cleaned up, and for about half the price from what I anticipated. I have been to a few service shops in the area, and was disappointed 100% as they prided themselves as great service centers creating a negative memorable experience.I will always come to this team as I have for the past few years. Without fail, it’s always an awesome experience. They are so very caring, and legit. If you want my opinion about this shop, well here it is with Bolt rolling on in 😊. Spycar was already serviced this morning 🚗 🚙.

Aw
Review №72

Quick and good service.

Ar
Review №73

I just had my vans oil changed here and the service and attention they give to you and your vehicle is phenomenal. It may not be the cheapest place in town but I wouldnt take my van anywhere else.

Ke
Review №74

Great service reliable. They stand by their work and remember their customers.

Ka
Review №75

Ask for Ethan Steaples, he’s amazing! Great service, and they had me in and out quickly! I’ll never take any of my vehicles anywhere else to be serviced. I highly recommend them❤️

Cr
Review №76

Some of the best service I’ve ever had! Ethan and his team are incredibly honest and very thorough in their explanations. When I came in on the weekend, they were really busy but Ethan gave me his card and said to call him on Monday and he’d give me a loner car so that they could take a look at my truck and I wouldn’t be out of a vehicle! He did just as he said! I was able to pick up the loner car on Monday and get my truck back the next day! All of the other positive reviews of ServiceOne are true and as long as I live in Cedar Park, I won’t take my truck anywhere else! I highly HIGHLY recommend ServiceOne!

ke
Review №77

Ethan, and Noah have been exceptional!!! Service has always been prompt, and efficient. The mechanics are highly knowledgeable and I am very grateful and know my vehicle is in expert hands every time I visit. It is truly a relief to know my vehicle is well taken care of, and kept road safe. Thank you all.

Tr
Review №78

Great service shop. Friendly honest, fast

We
Review №79

Love this place! Totally trustworthy and never feel like I’m being taken advantage of. Always received great service on my car and fair pricing. Highly recommend them!

Ju
Review №80

Great, dependable service every time I go!

Ch
Review №81

Excellent management...

Je
Review №82

Let me start with - I live in GEORGETOWN. I literally pass other car places on my way to ServiceONE. I could probably just leave my review at that, but Ill say a bit more. This place is fast, clean, and somehow Ethan always seems to be the one to help me and he is The. Best. Hes super nice and informative about what needs to be done to my car. I feel like my experiences at other places is someone telling me a mini unicorn is jumping around my engine, poking holes everywhere, and it might take my whole savings. Not here. Theyre honest and quick! And theyve even UNDONE incorrect work from another place for me! (Thats how they won me over)So, yeah just go here.

Ki
Review №83

This is a fantastic place - honest service, reasonable price & nice ambience. They got a loyal customer.

R
Review №84

Been going here for oil changes for the last few years, but just had some engine work done here on my F150 since the name change to Service One. These folks are knowledgeable, courteous, and honest. Speedy work, and friendly service at a reasonable price. Definitely would recommend.

Me
Review №85

I went in for an oil change and tire rotation and Ethan and his crew did an amazing job. They recommend a brake flush that I’m sure was needed, andbut declined because I still have an engine warranty on my vehicle AND they said I did not need a tire rotation :)It was the fastest oil change I had as well in under 15 minutes. Beat that Jiffy Lube!Also, the bathroom and waiting area was immaculate!

Ki
Review №86

ServiceOne is my GO TO place for basic car service: oil change, inspection, power steering flush, headlight bulb replacement... Theyve done all of this for me. They are always courteous & professional. They save me time & money. Thanks guys!

Ar
Review №87

They were great my mother had visited and had in inspection done..but due to a new battery being installed it was ready to pass. They gave her information on how to drive the car to help get the monitors ready. She was very impressed.

Da
Review №88

Out standing. I am away a lot and my wife has to take my two cars. They are great for helping with her. They loan her a car wile its in the shop. They take it to the dealer if there is a special thing that only they can do. The best staff. I recommend them to any one. There top notch and I could not be happier!!!!

Ce
Review №89

Excellent service and very fair on the price.

No
Review №90

Expemsive

Ma
Review №91

Amazing customer service! They are always fast and friendly. Being a single mom that knows nothing about cars, I never feel like they are taking advantage or pressuring me. I will be returning in the future!

De
Review №92

Good place to service your auto.

At
Review №93

NOT PROFESSIONAL AT ALL!!! MANAGER VERY RUDE!!! THEY ARE TRYING TO SELL STUFF YOU DONT EVEN NEED IT!!! PLEASE DONT GO THERE!!! VERY POOR!!!

Je
Review №94

One of the things I dislike about these types of service companies is that you come in for an oil change and all of a sudden your entire vehicle is falling apart...according to them.Not so with Service One. While they do try to up sell you, it isn’t stuff that is not needed.These guys are honest and straight forward. I will be going back.Thanks Service One for. Keeping my vehicle running!

Mi
Review №95

Service one automotive is awesome. Ethan was very friendly and accommodating. I highly recommend using them for you repair needs

Ge
Review №96

Cane in with no appointment and in less than 6 minutes, my oil was changed fast. The fastest oil change ever in the world. Ethan and his team were very helpful and very informative. This guys rock!!!😆😆😆. I’m completely satisfied with service one automotive!!

Ja
Review №97

I had a fantastic experience! I needed to get my car inspected and my insurance was expired. Jim called my insurance company and got a copy faxed over. To make this more special, it was closing time. Jim and his team didnt worry about it at all. Great Service and Great People!

Ma
Review №98

The guys at ServiceOne were awesome. They helped me out immensely. They were quick with service at an extremely reasonable price. Definitely will be visiting them again.

Ju
Review №99

Ive used Kwik Kar several times for oil changes and new brakes. Each time has been excellent. They really know how to provide quality service at an affordable price. An excellent value in my opinion.

Ab
Review №100

Friendly staff, seemingly honest. Not exactly low priced.

Information
57 Photos
100 Comments
4.3 Rating
  • Address:3115 E Whitestone Blvd, Cedar Park, TX 78613, United States
  • Site:http://serviceoneauto.com/store/cedar-park/
  • Phone:+1 512-260-3131
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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