Im sure you get this all the time, but tax season is usually right up there with having all your wisdom teeth extracted at the same time, WITHOUT anesthesia. Ive never needed tax preparation before, as my late husband always prepared our taxes. I didnt want to tackle this task by myself. Your company and services are widely recognized and your office is conveniently just a couple of miles from my home. During this preparation process, the tax Advisor actually thought of tax credits that I had not even considered available to me. Although I had collected the essential documents I thought I needed for my 2020 tax preparation, after getting this additional information, I have a better understanding of the receipts and documentation I need to collect/record for next years filing....yippee!

Billie Johnson has the best customer service. She is the most knowledgeable H&R Block employee I have met. She takes the time to answer and address every question and concern we may have. She makes getting our taxes done an amazing experience.

Mrs. Billie has been doing my taxes for years and she is always a delight to work with. I have never had a bad experience at the Cedar Hill, Texas location.

Ms. Pamela is always a jot to work with. She is knowledgeable, patient and kind. She always has a smile and welcoming demeanor. She is the main reason I return to H&R Block every year.

BILLIE JOHNSON is very professional and has so much experience. She has done our taxes for many years and we love her work. Thank you Billie!

Billie. Ive had so many tax preparers over the last 50 years, but Ive never had one like her. She is so knowledgeable and thorough, but shes also friendly and likable. I dont ever want to go to anyone else.

Mrs. Billy has been during our taxes for years and she is amazing. She very knowledgeable and have excellent customer service.

Never had a problem with H&R so why leave. Also our rep Billie Johnson is great.

Great service, but I may try to do them myself. If not, definitely will be back.

Pamela is the greatest tax professional the world has ever seen. Ever!

My tax pro was very knowledgeable and professional..my experience has kept me comimg back year after year.

My tax preparer knows me and understands my taxes.

Pamela gave great service. Thorough, knowledgeable, professional.

I have been happy with services of H & R Block for many years.

The Tax Agent Billie Johnson, always does a great job

How quickly I get my stuff done

She always provides excellent customer service.

Love the people who work there

We have used Billie for several years now and are really pleased.

We really like h&r block

I only got 366 when I file with you I walk out with 266

Verna was AMAZING!!! Very personable and experienced.. She explained everything to me for me to understand and made sure i was ok with everything before we moved forward.

Billie Johnson was excellent! She knew her tax law changes and was able to answer questions and find ways to save me money. She asked a ton of questions and sorted through my receipts to help me maximize my refund.

I love my tax lady. She is very personable and does her job great.

Excellent customer service!

Because, Billie my tax prep told me a lot of important info and helped me out a lot.

Cause every year we are treated with respect and Billie Johnson is an amazing person and we look forward to seeing her every year. She does everything she can to make sure we understand everything and takes time to show us everything so we know what’s going on.

Everyone in the office is helpful and courteous. Our tax advisor, Billie Johnson, is excellent in every way. I trust her work completely.

Billie Johnson is amazing at her job! She was very helpful and professional, she knows her stuff! Definitely coming back to her next year!

I been filing with H&R Block since I received a W-2 and Ive3 been satisfied ever since.

Go to the same tax professional each year, Billie Johnson. She is wonderful! Very personable, very knowable.

Verna is always polite and very friendly. Always smiling and answers all my questions

My tax professional was very helpful and courteous. She gave great tax tips and explained everything in a way that was easy to understand.

She was helpful and explained everything to me as if I was a child.

It was great service

My personal representative Pam is the BEST. She makes sure I have everything and more importantly she explains why my refunds went up or down.

Pam has a wonderful demeanor and comes across confident and knowledgeable. She made us feel very comfortable.

We have been loyal to H&R Block for a least 5 years...and every time the tax professional has been cordial and with expertise in preparing our taxes

Billie is awesome. She is very knowledgeable and provides great insights to aid on our next years taxes.

Miss Connie Jackson is very professional.

Pamela Chism has prepared our taxes for over 4 years now. We trust H&R Block and their employees to give us honest and helpful hints on our taxes.

Because my tax professional was very nice & helpful.

Easy and fast

They provide great advice in preparation for the next year and are very thorough with the paperwork. It takes the stress off of me and gives me piece of mind.

Great professionalism

Billie Johnson is a fantastic tax advisor and preparer. I have been using her for several years. She is an IRS auditor and knows the tax laws as an expert! Highly recommend her!

We love working with Pamela Chism. She is always so helpful!

Because I Have a good feeling where. i go and the people are very nice at all time.

It makes doing taxes easier and more understandable for me

Love the staff

Connie Jackson has always done a great job. And i will only come to her.

The associate I saw was quick and knew where to get me the most deductions.

Because my tax preparer, Pamela Chism, was great. She walked me through everything and answered ever question.

We really like out tax preparer.

Pam took time to not only prepare my personal income tax, but explained new tax laws pertaining to self employment.

I trust them. They’re always friendly and professional.

The reason is my tax pro Billie Johnson. She makes it fun and educational to do mt taxes.

Do NOT use H&R Block for any reason. The woman one helped me was great, but the company will rip you off. I asked in advance how much it would cost, and they told me it would be $55 plus any additional document. I asked how much per document (three times) . They wouldnt tell me. I figured it would be ok since I only had 2 W-2 forms and I bought a house last year. They charged me $180 to file! How the hell did that cost an additional $125??? Never again.

The knowledge and experience and the demeanor of my agent, Pam Chism is the reason I keep going to H & R Block. Also I received a coupon that greatly helped with the fee.

Idk

The service was expedient & professional. And, it was available for me to obtain a appointment on a Saturday afternoon.

I appreciated how fast the process was once we got with the tax professional

My tax consultant explain everything to me

Ive been coming here for the last 3-4 years. Love the customer service.

Billie Johnson is very knowledgeable. She knows the tax laws well.

Ive been using yhe services of this company for quite some time now.

Pamela Chism is very professional and she knows her tax business.

The process was quick and the agent was very professional and knowledgeable.

Mrs. Pamela Chism. She IS the best!

MRS PAM WAS VERY HELPFUL

The Tax Preparer was very professional and knowledgeable.

Billie was very helpful and fun.

Been using for years. Pam is so helpful!

The employees are very polite and professional

I have been a customer since 2015 and had no issues.

Ease of access and very proficient associate.

We were there last year and we came back this year.

Rapport with representative Billie Johnson, Cedar Hill, TX

Fast and not over booked

Been using H&R Block for over 10 years never had any issues.

The lady was so sweet

They were very nice and funny!

My Taxes were done great!

I do better at H R Block.

Very friendly, knowledgeable service.

You were very professional and friendly.

I did not really connect with my tax preparer.

Very nice and polite

Great service from the agent.

Excellent agent, Billie Johnson!

The preparer was excellent.

Good informative friendly service

I enjoy the service that is provided

My worker was nice and helpful

Very easy, and helpful

Im a returning customer because of my tax preparer.

Pamela was great!

I like Mrs. Verna Chivers!

Give customers free beverage

She was nice