Excellent services was provided by the crew. Thank you for making my day a big success.
Absolutely the worst customer service I’ve ever had with paying for a service. I rented a frozen drink machine for an event I was having. I followed all the listed instructions and moved the machine indoors. We called for assistance and we were only told to put the machine in a cool place which we did but the machine never made a frozen drink only cold. No one called to follow up nor came out. The next day the owner picked up the machine, we told him of our issues and he could blatantly see the machine was full and not used. He wasted drink mix on the floor and didn’t bother to clean his mess until someone else asked if he need a towel and cleaner. He was just going to leave it. He then told us he would take the machine back and plug it up, basically to prove it freezes but it did not freeze for us for our event after following all instructions. So the owner sent a text and video showing A machine froze for him. Then asked if we wanted the liquid. The event was the day before for a group of people which were now gone from my home. The owner made a comment about he’d been in business for over 10 yrs and he wouldn’t mess it up for a couple hundred dollars but he never offered any refund until I voiced my issues with how the situation was handled and not rectified. The owner then offered $80 which we never got. This was absolutely ridiculous, we try to support our local vendors and don’t give valid compensation when their equipment doesn’t work properly. The machine did not make the frozen drink we rented the machine for, we contacted the company, followed additional instructions and it still didn’t work. Money was wasted on the rental and liquor with absolutely no reconciliation or compensation.
I had no headaches or issues with A Party Solutions business as they worked with me to have everything go smoothly with the double margarita rental process. It went very smoothly with the request and the delivery. The margarita machine was so awesome and the party loved it. It was not sweet and the instructions in how to use them were simple. Thank you for your business and we are definitely going to give you all a call for our next party!
On time delivery and pickup of party equipment. The delivery team were very professional and respectful. Great team at a Party Solution, highly recommend their service.Thank you A Party Solution for a great party rental experience.
Changed our party date several times and they were very accommodating. Delivered early and collected after set party time at no extra cost. Set up and removal team was very efficient and friendly. Would definitely recommend. Thank you A Party Solution, we had a blast!
A Party Solution is AMAZING! I have booked bounce houses and water slides with them for the past 3 or 4 years now for my kids birthdays. I highly recommend them to anyone who is looking for a bounce house!
Rented tables and chairs for our wedding. Such a seamlessly easy and overall great experience! Trailous was a wonderful communicator and on top of it. Donte was our delivery and pick up associate and he was super polite and informative. The chairs and tables were of good quality and worked perfect for our big day. They were on time and organized! Will definitely go local with this family owned business again and would recommend 10 out of 10 for anyone go with for their event needs!
It went as smoothly as you would hope when renting equipment for an event! Great communication and very affordable prices! We will definitely use again.
Wonderful experience with this company every year. Great customer service and professionalism! They have quality products that always arrive clean and well maintained. Highly recommend!
Everything was perfect! Delivery and pick up guys were courteous and professional. Would definitely use again. Thank you.
Great service and great products! Made our party a success. :)
Great equipment in excellent condition. Great service! Thank you for making our party so much fun!
This company is awesome. They went above and beyond to make my daughters bday weekend fun for the kids. We will definitely be booking our next event with them.
The service provided was awesome! I was in a time crunch and the team came through. The team was professional, courteous and on time! I will definitely be using them again in the future!
Very good communication and on time! Would definitely use again!
The staff were very professional and had excellent customer service. I was able to add additional items without any problems after placing my order. They delivered the items in a timely manner. The equipment arrived clean and damage free. I will definitely be using there services in the future.
A Party Solution has done a great job. We have used them the last 5 years and they always go above and beyond to make sure we are taken care of.
I have used A Party Solution for several years now and have enjoyed my experience every time!
Always A great time with these guys! Been using them for years!
Great customer service and timely. Will be ordering from them in the future.
I really appreciate the professionalism that was displayed by all the employees and management. I will use Party Solution for all my future events.
I contact A Party Solution with last minute notice (day before) for a water slide rental. The owner was very helpful and explained what would be available for the next day. His staff was prompt and very courteous upon delivery. Equipment was clean, and was fully setup and operational well ahead of schedule. Pickup was also a breeze. They will definitely be my go-to for all of my party rental needs in the future!
5 star’s very professional I will definitely reserve their service on my next event
I reached out to them very last minute (day of). I got a fast response and they answered all my questions. Luckily they had just a couple of water slides left, which was what I needed. I rented the slide for the kids to have fun and be safe at home with everything going on. Us adults were able to enjoy as well. He dropped off and picked up the slide at the times promised. The staff was respectful and very accommodating. The set up and take down was very quick. It’s also a bonus that they are located so close to me. Will definitely rent with them next time I have an event or just for fun!
Thank you A Party Solution! You made our event absolutely spectacular! Thank you for excellent service and customer care! I will recommend you to everyone and will definitely be using your company again in the future!
Wonderful customer service and clean bounce houses Everytime. Thank you
ApartySolution provided all my party needs with no complications, smooth and great customer service!
This was my first time renting a bounce/water slide and the everything went smoothly from my first call to inquire to the time they came and picked up the equipment. Everyone was very friendly and professional! No hassle and no issues! The price was very affordable and comparable to other companies I looked into. I highly recommended A Party Solution and will definitely do business with them again!
I rented a bounce house for my sons birthday. I called and the owner was very helpful. I went online and picked out the bounce house. I was not home at the time of set up he called and I let him know the gate was open and he set everything up. Great Customer Service. I will be using A Party Solution for any future orders.
Rental of the water slide bounce and snow cone was very reasonable. The equipment was in perfect working condition. The delivery was on time and the set-up process was complete in no time. The set-up crew explained everything thoroughly and they were very professional. I will definitely be renting again for future parties.
Came in good timing when they said they would. Set up was fast and simple. Came back to get their equipment in the time they said they would. Friendly service. And omg the water slide we got, the kids and adults had a blast. I would recommend them to anyone. Will most definitely use them for future outside events.
This company is always a pleasure to work with and they never fail to provide the best customer service! Thank you for making accommodations, even with short notice.
They were very friendly and professional. They kept us informed on our rentals and checked with us to make sure we didnt order anything extra or redundant. We will definitely use them again whenever we need any kind of party equipment rentals. Their delivery and pick up was quick and pain free as well.
Mr. Adley is one of the kindest vendors with which I have ever had the pleasure of working. He responds promptly, and is thorough in understanding the needs of the client. He takes time to make sure that he has coordinated each and every component of my rental, which includes several different items. Also, his prices are WONDERFUL, and he offers a package discount on items rented in addition to an inflatable. What a deal! Best prices around. Looking forward to enjoying his products soon.
A Party Solution was awesome! Prompt, timely, great communication and professionalism. Would definitely use again.
I have used Party Solutions multiple times. They are the best around. They have the best selection of inflatables and others, provide the best service, and the best prices.The delivery guys are always great. Also responds through email quick and helpfully.
Very professional, courteous, reasonable and on time
They are so great and always on time. They have a 7 feet guy. I love ordering stuff from them also so I can see him. He looks and dresses professional.
I appreciate you all accommodating me in such short notice and delivering way before my event! I will continue to do business with you all in the future and refer everyone I know. Thank you again! Customer service is always great!
We have rented tables and chairs for the last 4 years and customer service has always been consistent and wonderful! Trailous is exceptionally prompt and professional from delivery to pick up! Thank you!!!
This was my first time ever renting anything if the sort and when I tell you these guys made it as smooth as they could they did it I highly recommend them! My son had a great 7th birthday! Thank yall so much!!!!
We ordered the horse fantasy land combo for our daughters 5th birthday unicorn themed party and it was perfect and kept the kids entertained for a long time! I even enjoyed playing in it and the slide is awesome! From ordering, delivery and pick up, A Party Solutions service and product was top notch. If your looking for a place to rent from this is it!
Awesome service, and reliability! We rented a frozen drink machine, and it was a huge hit! He took care of everything! We provided the alcohol and he mixed it for us---they tasted AMAZING and the prettiest lime green color! I would highly recommend!
Great service! Equipment well maintained, website easy to navigate with prices and dates, with prompt response to emails. Would highly recommend and will use again.
Friendly, reliable service. Very professional. I’ve used A Party Solution several times, and have always received superb service.
We have used this company a couple times and they are always very professional. We’ve never had any problems and I feel that there prices are reasonable.
The service was very professional and prompt. I would definitely use A Party Solution again and recommend them to friends.
Great service! Same day service was awesome! Loved the discount too! Thank you, Thank you!
It was a breeze working with Party Solution! This was my first time renting furniture and after doing some research I can confirm that their prices are align and so is the required delivery fee. They offer a variety of colors which was great since many other companies only had white or black chairs. I was looking for brown chairs that matched better with my room. Trailous made the process easy, by walking me through the normal process since it was my first time and answered all of my questions. The chairs were perfect and he delivered and picked up on time. I was also doubled charged by accident and he immediately refunded my money after speaking with him. I will definitely be using their service a again and will recommend to anyone. Thanks again!
Great prices and service. Easy to book and great customer service.
I Love Everything about you guys 🎉 I have been doing business with you guys for 4 years or more
A Party Solutions went over and above to ensure the items I needed were delivered in a timely fashion. The customer service was impeccable. I would definitely recommend them for all of your party needs!
We rented the 35ft obstacle course. The delivery/pickup/setup was on time and fast! Will absolutely be using them again next time. Great company, great people!
Great service, friendly staff, highly recommend, and will definitely use their services again.
Extremely easy and efficient very professional. The email information they sent the week before the event was very helpful. Great communication the whole time even thought I made my reservation online they still contacted me to confirm and ask if I had any questions before the party. I would highly recommend them to anyone needing party rentals they have much more than bounce houses!
Great customer service all your party needs or family reunion needs except venue thats up to you. Great pricing get your rentals now dont go anywhere else
Great experience. Trailous is awesome! Using them again in October for Trunk-or-Treat.
Great company; our church have used their service for the third year and we have been so pleased. Trailous has fantastic people skills and very professional in his work. Time, setup, and pick up service very much appreciated. Thank you APS.
We ordered the Bounce House with a inside slide and everyone loved it. The tables and chairs were perfect and made the event unforgettable. Thats includes grown ups.The delivery was fast and smooth. They were available for last minute changes to the order and ready for weather changes to keep our party going.We are sticking with this company and dont need to find another .Thanks for the awesome and professional services. Cant wait til the next party.
We ordered the 16 ft palm tree waterslide and it was a big hit for my sons 6th birthday party! We were very pleased. Very professional! I will definitely be utilizing this companys services again in the near future.
We rented a bounce house for my daughters birthday ! We had an autistic child present and really enjoyed the bounce house so I asked if we could keep it longer and they allowed it !! We were really happy with this service and would recommend them to our friends and family !!
Great Job as always! Trailous is always good about communicating and arranging delivery and pickup! First Class service!
I rented tables and chairs for my housewarming party and Im very pleased with the service. Very polite, professional and prompt. The communication was on point with the delivery drop off and pick up. I look forward to using them again for my sons graduation party!!
Wonderful company!! Awesome customer service!! Rented a bounce house and they have the best prices around! Very clean bounce house!! Was very impressed!!! Definitely will use them again!!!
Delivery was on time. Rented table & chairs. I was reallly pleased with my overall rental experience.I have used them several times. Service was excellent again.
Rented a Margarita Machine for my mothers 51st bday and it was the best choice! A Party Solution lives up to their name for sure! I will be recommending everyone one I know to them.
We rented the 14 foot waterslide, Our experience was excellent. We recommend them highly and with 5 stars.
Its extremely rare to have a rental experience with absolutely no mishap, however A Party Solutions delivered that and more! Very professional and courteous company. Will reuse.
My experience with A Party Solution was amazing.I rented a bounce house for my daughter’s 3rd Birthday which btw was a huge hit!!Talking to Trailous with all my questions to the young men who set up and picked up was great.I will definitely be using them again!!
So very pleased with the level of professionalism, time, pickup, and product. Im so glad I found this company. Im sure Ill be using them again in the future.
As a business owner I can truly appreciate the professionalism and quality products. I have nothing but great things to say about this company. Been using their services for over 2 years..
Great company and customer service. Will definitely use them again for our bounce house rentals.
The customer service was Amazing. They where on time with delivery & pick up for my daughters birthday. We rented the Minnie Mouse Bounce house and it was beautiful decorated. Thank you for your kindness it goes a long way!
Absolutely Fan-Tastic!!I called about 3 weeks ago to make a bounce house reservation for my sons superhero birthday party. Tralious was very kind and professional explaining to me delivery and pickup. I ordered the bounce house with a slide and also several tables with chairs. They were right on time set everything up everything was in wonderful condition. I would most definitely recommend them for your next party or event because they are truly the best!!Thank You!!
Def recommend, excellent customer service, super easy to communicate and handle everything. Got tables and chairs for my sons birthday party.
Very professional. I will definitely rent from them again!
We rented the 14 water slide last year and are renting a 16 this year. The service is top notch and glad to support a local business. Its entrepreneurs like this that keeps us coming back to support local business owners.
Moultry-Henderson Realty in Desoto,TX placed an order to rent 4 tables with chairs. Our event was for an annual meeting with our agents. Traisous was very courteous, delivery and pick up was on time. Very pleased and would definitely recommend their rental services.
Love this place! Always available and friendly customer service.
Awesome company! Got there before the party and set it up in under 10 minutes.
Reliable and great customer service
Great place to rent table and chairs. I showed up they loaded my order and I was off.
Great people to work with!