Loan customer service reps are utterly disgusting to deal with...made me come alllll the way out of character dealing with someone who has absolutely NO CLUE what customer service is. I will neeeevvveeeer deal with Cliffs again. Summer and Alex can go Straight to Hell.
If they had an option for no stars I would select that option. The svc I have no problem with. However, if a customer ask for a reprint of their receipt, the customer should never hear, once a transaction is over the system completely wipes out the last transaction. If I would have read the reviews here I would have completely avoid this place like a plague.
Say close 6 saturdat but system cut off at 5:55 pm why say yall close 6 if cant help no one. And lock doors early bad customer service and lady said. You want me spell name out for u so u have right rude cause ask forbher name U rika
Victoria is rude and very unprofessional I came in to cash in my money order which was $250 she didnt look at my money order she didnt take my money order I didnt even get to pull it out of my purse she was on her cell phones laughing and talking to whoever she was talking to soon as I walked in and told her I was cashing a money order she turned me around and said that it will take 4 to 5 business days it doesnt take that long to verify money order I do work for Ace Cash Express and had I been a secret shopper she would have failed the customer service is horrible
I told the lady I needed to cash a check. She said “are you just going to hold the check or are you going to hand it to me?” The customer service was disgusting