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State Farm Rick Smith
518 N Hwy 67, Cedar Hill, TX 75104, United States
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State Farm Rick Smith

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Ce
Review №1

I experienced 10/10 quality at this State Farm. This was my first time buying insurance and the staff was able to answer all of my questions. I was helped by Ryan and received a quote in the fastest manner. The lovely gentleman just needed a few simple questions and he was able to give me an excellent price. The process of buying insurance was as simple as buying shoes at the mall! I would definitely recommend giving any service to this State Farm. Thanks to Ryan and Janet, I was able to experience an enjoyable time and I will definitely be back for more business !

ti
Review №2

I was very impressed with my agent Janet Flores. She was attentive, professional and friendly. She kept me in the loop of all changes and was very knowledgeable about all services that I inquired about. Janet is definitely an asset to the State Farm family. I look forward to a long lasting relationship as a new State Farm member!

Ma
Review №3

Janet,Thank you for you for all your help of finding me the best quote you could i greatly appreciate it.If your in need of any car insurance I highly recommend for you to visit Janet she is great!!

T
Review №4

The Rick Smith Office is Always willing to help out my family at all times when ever we need them!! We’ve been with them 5yrs we’re not going any were else! They’re our Family and we’re theirs for life! Thanks Rick Smith and Family !

Ma
Review №5

Janet Flores was professional and very understanding of my needs. She also followed through when I asked for her to call and have all my insurance needs combined.

Je
Review №6

I just recently moved to State Farm after being with USAA for 22 years. Janet Flores has Been awesome to work with.I had removed a car from my policy and added a new one late on a Friday afternoon. Janet offered to take her laptop home and make sure everything got completed over the weekend so we had everything we needed for the new car.You get that customer appreciation on a personal level. I highly recommend reaching out to Janet for all your Insurance needs.

Ry
Review №7

Jeanette went above and beyond. She worked with me. I have better home coverage insurance than I had with better coverage all around. She never left me hanging answered all of my questions in a timely manner. Look forward to doing more business with her in the future!

Yv
Review №8

Thanks Callie Silas for amazing services. I will be sure to tell everyone about you and the rest of the staffing.

Ju
Review №9

Love State Farm been a customer for many years. My agent Theresa is the best.

Ka
Review №10

Ive been with State Farm for a few years now. Although all the staff have been very pleasant, Ive personally dealt with Christina on numerous occasions and I can say her professionalism, patience, and thoroughness is beyond a plus for me. Any questions or concerns Ive had, shes always willing to make sure my questions were answered and taken care of. Great customer service .

El
Review №11

Marisa was very helpful and did not need to be placed on hold. Thank you

Tr
Review №12

Professional, knowledgeable, great communication. Couldn’t ask for anything else!

Ar
Review №13

Very professional and knowledge staff! Anytime I need information or help about my policy the staff always goes the extra mile to make sure that all my questions or concerns are addressed. Christina is Awesome!! She is very kind and knowledge. Whenever I speak with her, she is very pleasant and helpful. She makes sure that whatever I need is taken care of immediately!

Me
Review №14

Each time I have called the office and spoke with Christina Vasquez, she has always been super professional and helpful. She also has a very kind personality. She is a pleasure to speak with.

Di
Review №15

Rick has always given my family and I the utmost professionalism, and honesty throughout any process. His knowledge on every product and service he offers allows you to make the most beneficial decision for your life. Thank you for caring, it shows in your work!

Ni
Review №16

I had a great experience with my agent Tanyanna Gaines she made me feel really good about my home owners insurance policy walked me through every detail explaining sometimes even 2-3 times 😂 loved her personality and patience

De
Review №17

Elizabeth was and is very professional about everything I need and answer every question I have no matter what.

Bu
Review №18

Rick Smiths agency has always provided superb support for any of our insurance and financial service needs. Recent support by Christina Vazquez, Account Manager, was great and much appreciated.

An
Review №19

I have had the pleasure of having Rick Smith as my agent for many years now and I’m happy to say it has always been a wonderful relationship. No matter what my issue may be Rick and his staff are always willing and happy to take care of any and all my concerns. Special shout out to Callie and Christina for always taking good care of me. Anita Thompson

Ly
Review №20

Tamme is ALWAYS polite and professional when she answers the phone even when its super busy.She take thorough messages so Callie will know why I am calling. Callie went the extra mile for me to give me a clear account reconciliation for a billing situation I was experiencing since transferring my policy from CA to TX. When I called the 800 number for State Farm, the rep I spoke with stated that Callies notes on the account were precise and she had never seen anything like it before. She told me just call Callie she is on it and will take good care if you. She has!! Thank you both for all your help!!

An
Review №21

Callie Salis was very prompt responding to our questions regarding changing insurances companies and providing us with rates. She was very professional and personable! Quality employee representing the company well. We will definitely refer our family and friends to her!

Jo
Review №22

They have a good service.Christina helps me a lot with all my questions.

Ne
Review №23

I really appreciate Rick Smith and his team. He has been my insurance agent for over a decade.They have always given me the highest level of customer service, care and professionalism! Not to mention they always promptly respond to my questions and insurance needs. Callie is my favorite because she’s patient, kind, knowledgeable and always available. I feel extremely confident doing business with Rick Smith’s State Farm agency. Highly recommended!

Sh
Review №24

Ive been with Rick Smiths agency since 2016 and no other insurance company can even come close to what they offered me when I got my new car and became a new driver. The women (Kristina, Callie ...) that I normally speak with over the phone are super professional, efficient, and friendly and will go out of their way to make sure youre paying a fair rate, and they will work with you during these trying times. 10/10 highly recommend.

Ti
Review №25

Everyone is very professional.. they do what they say and get back to you in a timely manner.. I made a mistake with something and Callie was very helpful and fixed it for me.. I am very thankful and someone also took the time to call me yesterday to wish me a Happy Birthday 🎈.. Thank you all at State Farm for all that you do!

An
Review №26

Tanyanna with Rick Smith State Farm saves me a boatload if money....I truly feel like a commercial! I didn’t think I could get such savings from a local insurance agent! I am a very please customer!

Ry
Review №27

Awesome expierence! They were able to get my commercial insurance policy effective just in a matter of hours (where other insurance companies could not do this).Great expierence, lifetime customer! Thanks!!

Ka
Review №28

We reached out to Rick Smith and his team for a quote for renters insurance. They were quick to respond and helped us get the coverage we needed at a great value. HIGHLY recommend!

St
Review №29

Ms. TeAnna Gaines did an amazing job assisting us! I would recommend her and Rick Smith’s State Farm agency to anyone!

Ca
Review №30

Tanyanna was helpful and made the process smooth. She had a cheerful personality and helped to make my experience a good one!

Dw
Review №31

I needed help signing into my drive safe app Kristie, at the agents office was very helpful in getting this done since I knew nothing about technology at all, it took a while and several tries but she got it done. I was impressed by her patience and her degree of professionalism throughout the whole process she gets 5 stars.

Ne
Review №32

This agency was simply phenomenal I saved money and had a great experience. TANYANNA was great and she was able to get the best price for me and all my needs!

Te
Review №33

Christina Vazquez....professional, knowledgeable, empathetic, & demonstrates kindness

Al
Review №34

Very courteous and professional group.

Ha
Review №35

Extremely helpful and understanding staff, Tanyanna helped me finally find affordable insurance and treated me as family while doing such !

Go
Review №36

Rick and his team are my agents. They are always helpful and have helped me get through some tough stuff. Thanks guys

ca
Review №37

I have been with Rick for over 3 years and have had excellent service. I have dealt with 2 claims in this time. 1 was auto and 1 was on homeowner policy. Top notch all the way.

S
Review №38

Tanyanna is the best! She is very professional and efficient.

Je
Review №39

Rick and his staff are some of the most kind and professional people Ive ever had the pleasure of working with! They respond to question and concerns promptly, via phone call and email. I highly recommend them for Rick and his team!

Ca
Review №40

Best quote I’ve received and even better coverage than my previous insurance company

Ki
Review №41

Excellent Service from Ms. Gaines. Very knowledgeable and friendly, great service.

ch
Review №42

Incredible agent. Exceptional man. Hard working.Thanks Rick for being there. The Kawatas

Ph
Review №43

These guys are great. Always very helpful. Always there when l need them.

Ju
Review №44

Everyone was great to work with. I had a crack in my windshield and Callie helped me get setup with a glass company to come repair at my home. She provided me with all the information I would need for the call as well.

Ta
Review №45

Good quality services. I would recommend them to a friend.

Da
Review №46

Rick Smith is a genuinely honest and good man. I highly recommend his service. He not only offers products, he educates you on his products to allow you to decide what is best for you. Great Job Rick. Thanks for all you do!!!Thanks,Darren M.

Mi
Review №47

Rick is an amazing agent that will always take care of you. His staff is AMAZING. They are all very professional! You wont be disappointed.

SO
Review №48

All I can say, is after dealing with my attitude (over something a new agent did), I must admit, they handled me well. Despite me being very angry and acting crazy over frustration, they never lost their cool for a second. I believe now, that they got our policy back in order and I am happy with the outcome. We have been with Gary Rope for several years, however, since his retiring, Rick Smith has taken over that location. I hope to continue several more years with State Farm!!

Ne
Review №49

Im beyond happy & satisfied with the GREAT customer service and products I now have, made me being an adult that much more easier.Tanyanna Gaines is great....thank you😊😊💙

Ka
Review №50

Ms. Gaines was great and very professional.

Li
Review №51

Rick Smith and his staff are very friendly and have helped us tremendously with our insurance and vehicle loan needs. I highly recommend them.

An
Review №52

Great customer service here! Thank you Mr. Smith! You have awesome staff that really care. I really recommend this Agent Rick Smith. Special Thanks to my account manager Rosalinda Aguero. You ROCK!

La
Review №53

Rick was very nice and competent. The rates for insurance are a bit higher so, sadly, we had to move our house and car policies elsewhere.

Ca
Review №54

I love this office they always take time to answer all my questions and are very nice. Christina has been there many years and she is always very profesional and extremely nice!

Ma
Review №55

Knowledgeable staff, family oriented atmosphere, definitely gets the job done to your satisfaction!!!

Mi
Review №56

Great customer service! The best staff and agent around, theyre always willing to help with anything!

Mi
Review №57

Love the environment when ever I go in to review my Insurance. Great service and staff is very nice and knowledgeable!!!

Co
Review №58

Please know that your service and rates is Excellent, but for me to continue doing business with you, and youre not considering doing business with me has to be down right insane. Dont you agree that this is not RussiaA Very Disgusted Customer,Cornell NashP.S. Please refer me to a Good Agent thats ready to do business with me.

Wo
Review №59

Friendly staff thats also very knowledgeable

Al
Review №60

Best agent Ive ever had! Totally recommend him

Pa
Review №61

Great customer service!

Ca
Review №62

Very knowledgeable and always willing to help

pu
Review №63

Rick Smith is the best!!!! Very professional and Class A service

kr
Review №64

Great service

Ch
Review №65

Awesome customer service, Thanks again!

Jo
Review №66

Very friendly customer service.

Information
100 Photos
66 Comments
4.9 Rating
  • Address:518 N Hwy 67, Cedar Hill, TX 75104, United States
  • Site:https://askricksmith.com/
  • Phone:+1 972-223-3618
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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