My girlfriend and I were looking for a new home in Castro Valley and went to visit Redwood Valley. I was really impressed with how well maintained the property is and how friendly the property manager, Jason, and the rest of his staff were that we met along the tour. We have been shopping around and this community is by far the friendliest and most organized we have been to. 10/10 think we’re moving here and would recommend.

For your family safety inside and outside DO NOT RENT HERE!!! The previous building manager was terrible. Half of the time she is not in her office or answer any calls. She doesn’t want to deal with any problem, if you insist on getting it resolved with her, she would end up not answering your call or text. They have new building manager now, so I don’t know about him or her. As to the building owner, no different, terrible as well. We had to move out a month early because of the hazardous mold problem. Which they claim they have solved by just wiping it off. It always comes back. When we were moving, we found mold in our bedroom, closet, and our nursery. We have to throw away the bookcase because it was infected. Mold was covering the majority of the bookcase at the back. I was worry sick for couple months for my baby’s health. Given how bad the mold problem was. We show the building manager (the previous building manager) the pictures, all she said was I will talk to the owner. Not give a care in the world. After we have completely moved out, we still haven’t hear anything, so we sent a letter to the building manager and the corporate office. Asking to for a full deposit and the last month rent. We finally hear something from them. All they will do is give us the deposit back. Due to the pandemic and financial worry, we end up couldn’t do anything.If you have a child or planning on having one please DO NOT choose this place or just don’t rent this place.

My experience at Redwood Valley Apartments is great the new property manager Jason is very attentive and communicates well. Jason has done several improvements and the Property looks nice and is well maintained.

I have liver at Redwood for the past year. Maintance is quick when something in my apartment needs fixed and the new Manager Jason is very helpful and friendly. I will definitely recommend to my friends to live here.

They have the worst property management team. They don’t care about the safety of their tenants. They don’t welcome children, and they will also increase your rent to close to 10% every year so don’t let them fool you if they say otherwise.