Weve used Laptop Repair in Castle Rock several times. Theyre always helpful. And always affordable. We highly recommend them for all your computer repairs.
Went in because my laptop wouldn’t let me type anything. We thought it was hardware but Zach was able to get in there, work his magic, and fix it in 2 minutes! This is the best place in town!
They did an excellent job fixing my laptop and were upfront and kept me informed about the progress of the repair. Highly recommend them
Called to get a quote on selling a flawless, specd out 2019 MacBook Pro and was told We wouldnt be willing to buy that. Good luck. Bye. That type of response is rude and unprofessional
Laptop Repair Castle Rock did an excellent job helping me figure out what was wrong with my computer. They were courteous and knowledgeable able!
They are always so friendly and provide quick service when dropping off your computer for repairs. They are also very honest and charge a fair amount for any authorized repairs.
Took my laptop in and worked on it right away. Employees were very honest and upfront about machine repairs needed and cost of same.
During Zoom/Other Conference Calls I could see and hear others but they could not HEAR me. This was ok as I would just call in using my phone.Today however I had a very important job interview using Microsoft Teams. Dial In options are not available using this service.I walked in and spoke to Duke where he looked at my computer and within 5 minutes the issue was fixed. When I asked what I owed for the service, his simply said, its on the house, good luck with your interview! Wow! Laptop Repair Castle Rock just earned a client for life!
Able to diagnose and fix my computer in less than a week. Reasonable charges.
Ive purchased a laptop from them & its been a fantastic buy. They have also upgraded the RAM in it & were able to do it at a reasonable price. They also had my laptop back to me very quickly, which I really appreciated. A great place. Ill keep going back to them for my needs.
I couldnt boot windows, I needed a BIOS reset. They got me in fast and got everything repaired in a just a couple days for a low price.
I have had repairs done here and even purchased a used one here too. They do very good work and are very responsive. Their rates are good enough that it does not pay for me to go down the DIY road.
Duke was able to diagnose and repair my laptop!
These guys communicated very well what they recommended and why, what their fee would be, and the expected time of repair. Ive used them twice, and they completed repairs earlier than expected. Great service!
I would recommend laptop repair to any of my friends. Duke and Zac were very patient with me. My computer was just pain broke! They fixed it and it works just fine now. Ive been going to them since Tim fixed me the first time and also put their repair program on my computer so if I had a problem they could see the problem right from their place. Kudos to you guys! 5 Stars!Sandy Schemmerling
Zach and Duke were both extremely helpful, knowledgeable and upfront. I ended up having to purchase a new computer/laptop and I absolutely love it, actually better than my last. It was such a great experience my mother in law bought her self a lap top as well!
I brought my laptop in after it would not boot up. He was able to diagnose the problem, propose a solution to fix it and was able to save all of my data. I had my laptop back within 1 week. What he charged was reasonable as well.
Duke is very helpful and knows what hes talking about. He went out of his way to recommend a product that best suits my needs. I was encouraged to keep in contact with him via email if I had further questions and he got back to me without delay. Highly recommend this shop and I will definitely be making the drive to castle rock for the helpful tips and friendly service.
Professional. Knowledgeable. Great customer service. Look no further.
Extremely pleased with the service, professional but personable at the same time. Great value!
Will never go anywhere else! Duke was so professional and straightforward that it felt like doing business with family. I know I can trust this place and hope they stay in business forever.
Very honest and upfront. Answered my questions and gave advice for free!
Ive brought over a dozen laptop to be repaired. Zach and Duke do an excellent job. They are both very professional and great at communicating and updating me.
The staff only cares about business and talked to me very rudely.I didnt feel offended when you can not provide the service because of your policy. It is the way your staff talked to me. He sounded very impatient and cold and just wanted me to leave because i didnt agree with him. Maybe he was having a bad day. Still, thank you for your response!
Great work and service. I have come home happy with two different laptops.
It did great work at a good price always called to keep you informed of status, there was an issue with the repair, however they resolved it in the spirit a of a good great vendor.
I bought a used (very reasonably priced) computer from Duke at Laptop Repair Castle Rock a few months ago and couldnt be happier. I had him upgrade it to a faster speed because any computer Ive ever had has always run slow. Ive been waiting to post anything because I wanted to make sure everything went smoothly for a while first. This new (used) computer runs great & very fast. Im very happy with their service.
Dropped of an unused Dell All-in-One that was acting up (screen locked up). Quickly diagnosed that one of its two drives had failed. Replaced the SATA style drive with a solid state, and the desktop now screams speed wise.Could not ask for better or faster service, and a complete explanation of the issues and what was to be done, in laymans terms.Fast, courteous service at a great value.
Courteous, efficient, and they know their stuff. Very helpful in finding best fixes while being mindful of price. Had 3 different laptops fixed there (from low budget laptops to a very expensive one) and all worked well after. Glad they are in town. Its like having a geek-buddy down the road.
Went in today and a very nice kid was there. He was definitely helpful. I asked him a lot of questions about their used computers without any pressure to buy. Though I didnt buy anything today, I will definitely go back and give them my business.
This is a cute little family-owned shop, but they really do great work. My laptop that I use for work got completely soaked, so that I half expected it wouldnt work at all. But they were very careful with it and got it dried, cleaned, and good as new, and I had it back and ready for work in a couple of days. On top of that, they were friendly and professional, and made the whole process very easy. I highly recommend this business.
I dropped off my computer Tues, found out Thurs it couldnt be fixed due to no available parts. Fairly reasonable, they will charge for diagnostics if there is a need for any disassembly (currently $45). I wasnt really provided any alternatives or options other than to recycle my computer and pay a fee to recover my data. They just simply told me my motherboard was damaged and they couldnt find a part. Quick turnaround.
I highly recommend Laptop Repair in Castle Rock! They assessed my computer issue and did not charge me for taking a look at my issue. While the expense of the repair does not make financial sense with the age of the computer, I will definitely go back to them whenever I need computer work done. They were knowledgeable, friendly and really took the time to talk through all of my options.
Tim and Duke at Laptop Repair in Castle Rock are the best!! The wife and I have had some issues recently with 2-3 of our laptops and they not only fixed them but are very reasonable priced as well. Money well spent with Laptop Repair. Go see Tim or Duke, they will take good care of your needs, they are definitely worth a 5 Star rating!!
I love Laptop Repair! Not only are they good at what they do, but they have patience with a person like me who needs lots of instruction. They work quickly and efficiently and always give me the best options for what my laptop needs. Highly recommended!
They did a quick great job for me on my i pad. Easy beazy in and out! Very friendly and helpful.
The service on my Microsoft Surface was very quick and took care of all operating issues. The system software was updated and all drivers for a very reasonable charge. Im very pleased to have a local expert that I can count on! Thank You!
I couldnt be happier with the service! This is the best computer repair shop around. These people went above and beyond to help me and were exceptionally professional the entire time -- not to mention the pricing was incredibly reasonable! Im not saying that Id voluntarily break my laptops from here on out, but it might be worth it just to deal with these guys again.
I picked this placed based upon reviews that I read and I am sure glad that I did. Duke diagnosed the issue with my laptop and after he fixed it, I love the way it is running now. If you want someone knowledgeable and a company that is fair, you cannot go wrong here!
GREAT EXPERIENCE! I was having issues with my laptop and they ran it through their diagnostics and charged me nothing. Unfortunately it was not good news for me. They were very kind in sharing with me my options and I felt no pressure towards any particular direction. I am still trying to figure what I am going to do but was so impressed with how they treated me. I will be bringing any other computer issues I have to Laptop Repair!
They were great! Fixed my work-necessity computer in only a couple of days for half the labor cost that was estimated. Im back at work full speed!
Fantastic service! They helped me locate some lost business files. Took their time and explained everything to me. Very helpful!! And the price was definitely right!
I have brought my lap top into these guys twice and they have been amazing each time. They are so helpful and honest. I definitely recommend this business for all your laptop needs and repairs.
Duke at Laptop Repair was an immense help when my laptop crashed. He found a new machine that was better and for an amazing price, transferred all of my files over and I was back working on my new laptop in a very short time. Thank you so much!!!
I own my own business and I cant be without my PC for very long and the gentlemen at Laptop Repair made sure I had my PC back the same day. I would recommend this company to anyone who asks. They are awesome!!
Very honest and polite. Instantly knew what was wrong with my desktop, and also gave me the solid advice that it was beyond economical repair. Gave me a couple of options of what else I could do. Highly recommended.
Wonderful experience and these people are so nice! Great backup help, always willing to come to the rescue. My computer (10 years old) is better than new!!
This place it the best ever! I spent countless hours trying to get the sound to work on my laptop, walked in and in less than 3 minutes the sound works again. Would take any computer issue here in a heartbeat!
Really got me in and out of there quick. Knew exactly what I needed and helped. Great Staff, great service, would recommend!
Amazing, helpful, fast and kind. This is absolutely the right place to bring your computer. Highly recommend!
This place is great!! I brought my computer in a 9am as soon as they opened and Duke had it fixed before noon - best money I could spend - super folks and everyone should support their business - fantastic guy
Needed help with my electronics. Duke waited on me. He was very thorough and very customer oriented. He resolved my problem while I waited and it was such a pleasant experience. I have used Castle Rock Repair in the past and have been always pleased.
Tim was knowledgeable and was not selfish in his sharing of this knowledge with me. I brought in an oooolllld mac mini and he was able to get the files I was nervous I had lost to the idiocy of back-up failure. He was kind and courteous and communicated very well. There were no hidden costs. He spent the time helping me think through options for replacing or fixing my computer. I love, as well, that this is a family business.
No one get in to see the wizard - no one, not no how!Would definitely recommend this repair center. Only one experience but very friendly and helpful! Would be to me and others, the Chromebook whisperer.
Laptop repair Castle Rock is a very honest trustworthy company. I recommend them to anybody that needs a repair. They are also very nice people to do business with.
I had a unique situation with my Dell (all in one) It was was running Extremely slow from all the stuff that was loaded - intentionally or unintentionally over the last few years. I tried to do a factory reset that did not work and was going in circles. Now what? Buy a new one or let these guys try to figure it out? For a very reasonable price, they ran diagnostics and reloaded a clean version of Windows 10 and this baby is running lightening fast now. So glad I did not spend an arm and a leg on a new one! Duke was very professional and helped me come to the right decision on what I should do, based on what I use this for. Very happy!
The follow-up service at Laptop Repair is truly exceptional. While it seems that many businesses offer repair, if one has a problem any form of follow-up is often difficult. The people at Laptop Repair remember you and remember the work that was done on your computer. This separates them from the big box or more general repair businesses.
They fixed my MacBook so it was like new! They gave me the peace of mind of backing up my files so I knew that my photos/videos of my kids were safe! Highly recommend!
Had a quick problem, they had a quick fix. Laptop Repair is great, Duke helped me out, and had excellent customer service and a great way of explaining things in a way i could understand! Go see duke at laptop repair in castle rock!
Water spilled on my Macbook and Laptop repair did a great job in getting it fixed and running again. I hadnt backed up my computer for a while, so was worried that I had lost everything, but they were able to clean and repair the parts as well as help me get it all backed up safely.Great job!
Fantastic service and technical expertise! Duke and Tim are both amazing and they went far above and beyond the call of duty in solving my recent computer problems. I give them my highest recommendation!
Dont panic, take your laptop to Laptop Repair in Castle Rock! If you are reading this review, you likely are in a state of angst over a problem with your laptop or computer. Stop fretting, stop looking for repair shops...these guys are the best!My Lenovo laptop was roughly handled going through security at an airport. When I tried to use it onboard the plane, I got a constant hum from the processor and fan, a blank screen and then ultimately, a shut down that would not restart. No power, no anything. I normally back-up my data regularly but because of my travel, I had a lot of work on my desktop that had not been saved and was fearful of all that I had lost.I took my brick to Duke at Laptop repair and explained what had occurred. He described the process he would employ, gave me a fair estimate of time and cost and more importantly, the assurance that he could likely fix the problem but most certainly recover my data.Two days later and ahead of schedule, I had my laptop back and, working better than ever. I might add that I was able to pick it up on a Saturday which enabled me to complete my work before Monday meetings. The cost of the repair was very reasonable and fair, given the work that was done, the quick turnaround and the value of the data recovered.I highly recommend Laptop Repair in Castle Rock to anyone needing computer, laptop or monitor repair. I have peace of mind just knowing that Duke and his team are nearby.
Duke was very professional and was honest with me. He gave me the best price for the work needed. I will bring my lab top there next time it needs worked on.
In Castle Rock visiting from TX and my Dell Inpsiron was not charging even though plugged in! Tim noticed a pin in the charging plug was bent so he straightened it and it started charging again! Tim was very friendly and wouldnt charge me for the repair. Great service!ThanksDave Folsom
Excellent experience. Very knowledgeable. Duke (the owner) listened to my computer issues and was able to quickly diagnose the problem. I would highly recommend.
My laptop suddenly shut down and would not turn on. I wasnt sure if it was a problem with the laptop or power supply. Took it into Laptop Repair and Tim quickly tested the charging system and the power supply which checked out OK He then suggested there might be a quick fix and within 30 seconds had the computer rebooting!!! Im very impressed with both his customer service and his obvious knowledge of electronics! I will definitely return to Laptop Repair if I have any future problems! Thank you, Tim!
These guys are amazing. They explain everything to where I can understand and feel comfortable. I totally recommend them.
The guy with short black spiky hair told me my hard rive crashed and its not worth giving me a free diagnosis. Like my computer had aids and he didnt want to touch it. It was going to cost at least 200 for a new hard drive and up to 1500 for data recovery. I Went to a real computer repair place next and he sprayed air in my fan port and my computer turned on. 25 bucks got it fixed. Looks like these guys have no idea what there doing. Ill be going to computer Marc in the springs from now on
After years of downloading costly instant fix-it software, my laptop was full of junk and slow. Combine this with a botched do-it-yourself job of installing an internal battery and my laptop was a mess. Im so glad I decided to do what I should have done from the start; take my laptop to a pro that does this for a living. Its like having a brand new laptop. I may not be a technical genius but I was smart enough to take the laptop to Laptop Repair. Thanks for a great job!
Very friendly and helpful. Support our local businesses or they will be gone and we will have to go to Denver! And I DONT want that.
Very knowledgeable and friendly. Excellent service! I highly recommend them for any laptop computer repairs.
They got my laptop up and running again. No charge for diagnostics. Trustworthy company.
Duke took great care of us he had my daughters computer up and running with new antivirus software sooner than we expected.
Great service! Easy to work with. Best place to get your laptop fixed in Colorado!
Yesterday I took my laptop in to be fixed. Suddenly, my WIFI was no longer working.I was given the option to buy a new computer, or advised that I could acquire a $25.00 USB wireless adapter.Not being interested in the hassle of buying a new computer, and having to reload most of my software, I chose the latter alternative.When I asked how much I owed for the diagnosis, I was pleasantly surprised to be told that I owed nothing.Thank you so much for the outstanding service, and honest approach!!!
Was having issues with my 3 year old Windows 10 desktop. Duke determined the system was corrupted rebuilt the hard drive. Now the computer works just like new. He also updated the Microsoft Office suite for me. Prices were very reasonable.
Excellent experience at Laptop Repair Castle Rock today. Tim fixed a missing key on my keyboard at no charge, and I was on my way in less than 10 minutes.
Friendly and helpful. Got my IPhone screen repaired quickly and perfectly! I will be going back whenever I need my electronics fixed.
I came from a corporate office with lots of IT Support, Laptop Repair is faster, more professional and solves the issues much more efficiently. Strong Recommendation for any one needing IT support.
Duke and the team at Laptop Repair in Castle Rock know the inner workings of computers at a level I never knew even existed. My step brothers HP Pavilion G6 started making weird noises and then randomly would just shut off. Now, I am no expert but I know who is..Duke. He was able to diagnose and repair the problem in a matter of days, left no stone unturned. Anytime I have questions or need advice on anything computer related I know who to call. Thanks!
Very nice people and super accommodating! Would highly recommend!
Honest diagnosis of my laptop issues with a great resolution to the issue. I thank them for being transparent with me and using tech language I understand.
From the time I called on the phone to the day I picked up my Laptop.....Nothing but the best service and knowledge!!!!!I Would recommend them to anyone & I will definitely be back!!!
As a first-time client, I was treated with the same courtesy as if I had been an established one.My issue was quickly resolved, andI will definitely use this business with any future issues.
Down in Castle Rock, Colorado for work and managed to leave my laptop charger back home in Canada. Driving around town frantically trying to figure out where I can find a 90W charger for my archaic Lenovo, when I stumble across laptop repair Castle Rock who let me hang back while my machine charged up. Super helpful folks, did me a solid in desperate times!
My reset of Windows 10 failed and corrupted my operating system which left me with an expensive doorstop of a laptop. These guys repaired the problem at a reasonable cost and had it back up and running the day after I brought it in. It now runs better and faster than new.
Laptop went above and beyond the call of duty and I now have two functioning laptops that are working perfectly. I totally recommend this business to anyone with computer needs.
Great experience, fast and efficient. Would highly recommend to anyone who needs repairs or updates done on their computer.
Honest, quick, reliable computer repair! I wouldnt take my computer anywhere else. Thanks for the great service!
Duke was fast and efficient. Solved my laptops issues and was very helpful. Great find in Castle Rock!
I was having trouble getting GREAT service in Castle Rock. Laptop repair provided the best and fastest service I have ever had. They are terrific!!!!!I would recommend them to everyone I know!!!
If any one needs compu. repair need to go to labtop repair in castle rock they know what they are doing .very good price for what ever wok you need done they are the best i have 10 labtops i use every day all work like new great job labtop repair
I have used Laptop Repair numerous times for emergency situations over the last five years. Because of their quality and honesty, I will continue to support them and recommend to others!
I have been working with Laptop Repair for years and refer friends to them regularly. They are very honest, and get the job done fast and at a fair price. Wouldnt go anywhere else!
Work done very quickly and Duke was very honest about what may need to happen. Nice local business.
Duke at Laptop Repair is the real thing. I unfortunately bought a higher end ($1,000) HP Laptop & 2 years & 2 weeks after purchase, the keyboard & touchpad crapped out. Of course it was 2 weeks past the warranty date & of course neither HP or the warranty company would do anything. So, I went on a search for anyplace other than the Geek Squad to take my crappy HP to & see if it could be repaired.After reading multiple positive reviews on Yelp & Nextdoor about Laptop Repair & Duke, I decided to take the HP in to see what they could do. Duke told me how long it would be til he could get to it & actually did what he said hed do! He called & said the diagnostics showed a hardware, not software issue. After further diagnosis, it showed I needed a completely new keyboard & touchpad. The price for the parts from HP was over $300 & Duke agreed with me that it wasnt worth putting that kind of money in it. Yes, he actually did what was right & didnt try to convince me to spend money with him!Based on my experience, I highly recommend Laptop Repair & Duke. I found him to be prompt, thorough, communicative, & most of all honest & not a bit self-serving.
Tim, was very helpful with making several changes to my laptop that i thought was junk. When he finished reloading and going through my hard drive and other files it was like i had a brand new computer.I also went back and saw him again and he helped me with a couple of simple tasks i just couldnt figure out and he wouldnt let me pay him for it so i thought i would write this review instead.Martin Byrnes Castle Rock CO
I cannot thank Laptop Repair Castle Rock enough. My laptop hinge broke, with help. I took it to a chain store who told me it would cost me $49 to send it off just to SEE if it could be fixed. I was not happy with that response so I took it to Laptop Repair in Castle Rock. Tim fixed it on the spot! No sending it off to see if it could be fixed. He just fixed it! Thank you Tim. You guys are great!! And, they do repairs on all computers, not just laptops. I will use them again for any of my computer/technology needs.
Awesome place!! I broke my keyboard on my toughbook and they we able to fix it quickly!! Thank you!
Duke was very good at discovering the problem with my computer although a very rare problem. Very honest and fair with the problem and the cost and the options to get it fixed. I appreciate that he is local and was available to help me out LP