Payed cash for a whirlpool refrigerator and wasn’t informed that ice dispenser was broken. Casey E. promised that it would be fixed and hand informed us that the Whirlpool certified repair tech was a few weeks out. 5 months later.After calling several time to get the run around. 1-11-21 I was informed that rent a center won’t be fixing it. Said they’d order the part and that I’d have to pay the tech. They also had told me they don’t keep record of cash sales....???? They pray on honest people and shouldn’t be allowed to operate business like this.

Great place ken is a good person

Great place. Very friendly & helpful workers.

Clean friendly. Not helpful.

Lucky to get one star these guys can’t get anything straight no one knows what is going on ever and they lie to you when they say they have it on the way. Takes a week to get an answer for anything and another week to get the product they had the product shipped to them and scheduled to drop off at our place then gave it to someone else. We have been getting pushed off since day 1

Love the products and prices and they are friendly. I go there all the time for things I need

We gave done business with these guys off and on for more than 30 years

Friendly customer service & very willing to work with a budget.

Absolutely the worst rent a center I have ever dealt with. The staff were very rude and the credit manager was very unprofessional. They did nothing but harras me the whole time when I had an account with them. Ive heard terrible experiences from other customers as well. Aarons is the place to go!!

This place is the worst. Poor management and communication. They call you before they even open at 10am. Told them not to call me between 8am-530pm cause i work. Get phone calls all day long. After i said i would be in on Friday they say i gotta be in by 12 that day, whay dont they get Ill be in Friday. They like to harass you and call 3 to 4 times a day. Show up at your house, walk around your house. Show up at place of employment. Worse ran place ever..

I was actually at Big Lots and it is a decent store with fair prices and selection.

Dont deal with rent a center. they couldnt find a legitamit reason to turn me away for one of two reasons. I was eather discriminated against because I live in a nursing home for the disabled one block away from the center or they knew I could pay off the full price of what I wanted to get from the store and they are just interested in scamming poor people out of what little money they have for food. I personally called all my refrences and told them to call rent a center to give me a refrence and I still only had two refrences on my application. if you really need furnature do a google search for interfaith in casper Wyoming its a social service agency and you can get a voucher for free furnature they give you beds and blankets and dishes and tables and couches the whole nine yards completely free. they will also give you a clothing voucher and can help with rent and cut off knotices just take what money you have to make the first payment and go to rescued tresures which is a thrift store and get some furnature. you can get a really nice couch for $30. save for what you want to get and buy it new. its not like you would risk bedbugs and roaches anyway. I remember walking into a rent a center in Oklahoma and roaches where EVERYWHERE! save yourself the trouble of dealing with these people its not worth the hassle. Also, I got a really good laptop from a pawn shop for $100 called depend a pawn its a great laptop kindof old but you cant beat what I got for the price.

We purchased a bedroom set from Salem OR. The service was awesome.we had an family emergency they worked with us and put on a suspended contract and told us we hade a 1000.00 dollars credit with rent a center any where in the USA and could start up another contract and use our 1000.00 dollar credit-we moved to Wyoming and proceeded to talk with them about purchasing another bedroom set from them using our 1000.00 dollars credit we had with them. They called Salem oregons store confirmed.our excellent repo status we had and the Casper storetold us to pick out any thing we wanted to purchase.The Casper rent a center store then proceded to tell us they couldnt put our already paid 1000.00 dollar credit in writing but we were getting our credit-I walked back over to the bedroom set and asked why we were paying the amount that was on the price tag-they made a bunch of gibrish about the furniture was 8000.00 it was scratched up-mirror was scratched up.they did not want to work with me!!!!very bad management & main boss did nothing to fix.Do not use rent a center we never got our credit!garbage!!!

Got a really nice couch for a good deal

Works with you on all purchases

Worst experience i have ever had in any store in my entire life.

Got phones and went too straight talk at walmart too have them hooked up and they came up stolen or reported lost. They were brand new. What kind of company is this

Horrible experience, this is by far the worst store ever.

Great people but they are quite pushy on payments.

Lied about everything and not what u hope to get

Great people.

Not helpful at all, and rather rude.

Way dumb

Matt and Tammy rock!