We are full time RVers and were having a hard time setting up our Dish satellite......we called Sunburst Video and talked to Dennis - he came out to look at our setup, tried for a couple of hours to get a signal and finally had to give up - for the day..........he went home slept on it and came back the next day with the solution........A nicer guy to do business with youll never find and his bill was so REASONABLE!!!......Highly recommended!!!!!!