Ron has been my agent for a few years never had any issues always answers all the questions I have and helps pick the plan that works best for me.
I’ve been a customer of Ron Gressley for the past 15 yrs. He has always been professional and provided the most competitive rates and excellent customer service.I was sad to learn that his long time office manager had departed. She was an integral part of the company and a highly skilled customer service professional. Despite her departure, Gressley State Farm has continued to provide the excellent customer service I’ve come to expect.I have multiple policies, covering three vehicles, motorcycles, and complex coverage on a large travel trailer. I am an extremely satisfied customer and appreciate the work that Ron and his assistant do!
I have been with Ron Gressley State Farm since he first opened and I couldnt ask for a better insurance agent. Ron has always gone above and beyond for myself and my family. I have always gotten the best rates and the best service. I carry five auto policies and two home policies with Ron. Anytime I have bought a new vehicle he had coverage for it before I drove it off the lot same day. Ron has always treated me like family and earned my respect a long time ago. I would highly recommend Ron Gressley State Farm for any insurance needs.
I have know Ron for over 13 years and have always know him to do what is best for his policyholders. It is nice to be able to talk to an agent that doesn’t mix words and fluff and is a straight shooter. Thanks for all you do!
My wife and I moved to Casa Grande 13 years ago and were searching for insurance. We called a few places but did not get any call backs until we contacted Ron Gressley. He was professional, friendly and knowledgeable. We became customers and have had nothing but positive experiences with Ron and his team. Ron definitely treats his customers like family and goes above and beyond for us in good times and bad. I highly recommend Ron Gressley and State Farm!
Ron is a great guy to work with. He has been honest in my dealings with him. I highly recommend!
Ive been a customer of Mr. Gressleys and State Farm since 2006, he is not only knowledgeable but also very honest when it comes to recommending the best policy option for a given persons situation. My homeowner, vehicle, motorcycle, and life insurance policies are all with him and I could not be more happy with the service I receive. I now live in Tucson and still keep my policies with Ron (Casa Grande), because I know he has my best interest at heart.
Upon moving to Arizona, I attempted to change my policy to an Arizona policy. It has been nothing but a headache through this company. From miswriting my policy on multiple occasions, to random charges that could not be explained. The assistant has no idea what shes doing and blatantly lies when trying to figure information out. Ron was zero help, and seemed to know even less. I had my charges that were 2 times my premium rate and was told they were for 3 different reasons, on 3 separate occasions while trying to come to a conclusion on what they were for. When speaking with Ron I was told that State farm payment plan occasionally makes mistakes, unfortunately there was nothing he could do to help me. So state farm can freely charge me whatever they want, and not give me a reason for the charges. The assistant was extremely rude, and told me that I should find another insurance company, since Ill clearly never understand State farms policies after a heated argument over what the charges were actually for.As of today I still have no idea what the charges were for, however, Im transferring agents in the hope that someone that knows what theyre doing can assist me. I would NEVER recommend this agency to anyone. And I will be submitting a complaint about the treatment by the assistant to the agency field executive.
This is my experience with Ron . My 23-year-old daughter moved to Casa Gramde from Wyoming to begin her first teaching job. I called him to ask if there is anything I can do to help with the process of transferring her Insurance from state to state after she had attempted to get it done herself. He promptly interrupted me and proceeded to tell me that she was a millennial mindset, that I was a helicopter parent, and that it was pathetic that she would need help with this because she is a teacher. He noted that he was in the education system and coached and was sick of the millennial mindset. When I attempted to speak he said I needed to find somewhere else to get insurance because he will not do business with our kind. Then he hung up on me.
You will never meet are more honest and caring individual Ron continues to go above and beyond the roll of agent. Anytime I have a question Ron has an answer and I can trust that it will be the 100% whole truth
I have dealt with Ron and his staff for several years, though several claims and have had a positive experience every time. I highly recommend his agency
Felicia (Office Manager) has always been extremely helpful and is VERY knowledgeable about all State Farm Products.
Ron has been an outstanding agent for my family over the last 12 years.