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Hearing on Call
60 E Main St Ste 2C, Cary, IL 60013, United States
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Hearing on Call

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Je
Review №1

I was visiting my family in CARY. I came in from New Orleans and had problems with my hearing aids. I was recommended to the Cary office and met Teresa. When I first met Teresa, she was so attentive and caring. She made me feel that she could help me correct my problems. She enlightened me about things that helped me that I was never told. I left hearing better than I ever did. I would recommend Teresa to anyone who wants a complete and caring expert professional. I would give her SIX stars if I could!

Pa
Review №2

Look no further when researching quality care, pricing and selection for hearing devices. Hearing on Call in Cary, IL is the place to get fitted with the BEST compassionate, professional and very knowledgeable service around! After going to several other hearing facilities and being very particular on what my needs are, never once did I feel pressured to purchase from Ted! He has offered me opportunities to explore devices that were most beneficial for me, without making me feel I had a timeline to purchase something. As a very particular customer, he LISTENS to my needs and fixes them accordingly! He is very knowledgeable in technology which is very important when adjusting sounds. Both Ted and Theresa are very personable, as a friend I trust! Ted is the BEST around Chicagoland! You won’t be disappointed!

M
Review №3

I am thrilled with the product of the hearing aids, the service Theresa provided and the price.Thanks so much!Tell your friends and family!!

Ke
Review №4

It was time for me to search for a new Hearing Aid Provider because my warranty was running out, and I knew that I wanted to search for a new provider that was knowledgeable and helpful with my hearing loss needs. So I went shopping on the internet, and found Hearing on Call. I read the reviews, (which were Great), and realized that they were just down the street from my home. I was off work one Friday, so I thought that I would just walk in to see if I could make an appointment. It turned out that Theresa was available to talk to me, and then was able to preform the hearing test that same day. Theresa is very helpful and so knowledgeable and experienced with hearing aids, as well as filling me in to the many hearing aids that Hearing on Call sells, and which ones would be best for my situation. Not only was Theresa helpful with the hearing aids, she also helped me along with the insurance process. I am so happy that I made the decision to walk into Hearing on Call, and have Theresa there to help me. I will tell everyone that I know to go to Hearing on Call for their hearing needs, and to ask for Theresa.

Ju
Review №5

Theresa is amazing. She makes you so comfortable with your hearing aids. She explained everything we needed to know If you are considering hearing aids I highly recommend coming here. She alsoShred her delicious recipes

Pa
Review №6

Someone has to be the best. Hearing on call is the Best !!! Ted is a great person who cares about you and your hearing. His know how and Service is unbeatable The price is just the icing on the cake.

Ba
Review №7

Ted and his team are very knowledgeable, professional, thorough and patient. They explained all of our options and allowed us to test the hearing aids live before we made our decision, thats a huge plus! In addition, they caught a mis-diagnosis from another provider. So grateful! Highly recommend Hearing on Call!

Th
Review №8

Their excellent service far exceeded my expectations. Everything was explained and demonstrated to me until I had a complete understanding of the product. The pricing of my hearing aids made my jaw drop. I was anticipating paying thousands more. I cant say anything more, than they made me very HAPPY.

Pa
Review №9

My husband and I had a wonderful experience at the Cary Hearing on Call office.Ted couldnt have been more attentive to our needs. Price, service and attention to detail were exceptional! If you are at all considering purchasing hearing aids, dont hesitate. Do yourself a favor and see Ted, you will not be disappointed.

Le
Review №10

Teresa is very friendly, efficient, and professional. A pleasure.

Ji
Review №11

Can’t say enough about what a wonderful learning experience it was. Working with Victoria made everything so easy. Her excellent service and knowledge was superior to other places I as given several options and was able to try different manufactures. Thanks again for all your guidance.

Bo
Review №12

Great practice! Ted and staff are amazing. Incredibly thorough testing. Great selection of devices. Great pricing and financing options. Once decided Ted spends as much time as needed to fit, teach and program your choice. You leave educated and able to hear again. Thank you Ted and team!

Je
Review №13

Hearing on Call is far superior to all other options. Ive been using hearing aids for 25 years and Ted is sharper and better trained then anyone I ever seen. I purchased the latest Widex models and the sound quality is excellent and the phone App is beyond my expetations. Ted was able to take my listening history and customize the App. I now understand why the reviews are excellent. The service, support, knowledge and experience is the best in the business.

Ri
Review №14

I have been looking for hearing aids for the past 5 years. I have been to many retail hearing aid stores and tested many bands based on the recommendation from the audiologist (which of course was not the brand I originally come in to test). I had to pay up-front for every trail and when either I didnt like the hearing aid or it didnt work, I returned them (still during the trail period). I eventually (typically 3 weeks later) was finally refunded (in some cases, the store took a restocking fee). Frankly, I viewed hearing aid stores as a swap-and-bait and shady places.I was skeptical abut Hearing on Call as another typically hearing aid store that promised this-that and wont deliver. I was surprised that they actually did what they said.1) Free FULL hearing test and giving you the actual test results2) One week free trail period on any band hearing aid (dont have to pay for them upfront).3) Hearing on Aid staff got the programming and fit correct, first try4) Fantastic Pricing5) Follow through/great service6) Hearing on Calls is honest/integrity and they have pride in what they doJust after three days of the trials, I was sold on the hearing aids and on Hearing on Call!I highly recommended Hearing on Call!BTW, I suffered for years not able to hear conference calls, meetings, social settings, etc. Now I can hear conversations, crazy good! Thanks Hearing on Call!!!!

Ri
Review №15

Ted has a great knowledge, we visited several practices and no one comes close. He took the time to explain all details and gave me the information that previous services did not. I highly recommend his services. Exceptional service.

Ja
Review №16

Ted and Crew are phenomenal!! Ted really knows his stuff. He does not pressure you at all!! He explained 6 different types of hearing aids the difference between them all, not once persuading you to buy one over the other. His prices blow away everyone else! Including Costco. Free hearing test, no obligation! You can’t beat that!! Ted - Thank you!!

R
Review №17

Ted was exceptional with identifying my 88 year old mother’s hearing difficulties, and also with finding a hearing device that she could manipulate and that felt comfortable to her. The explanation of her hearing test results were presented in a positive fashion, and Ted’s gentle and attentive manner kept her at ease during the appointment while also giving her a positive outlook for correcting her hearing loss. Insurance covers some of the cost for us, but even without, the prices were far below what I expected them to be. The ric devices that were chosen by her were high quality and they are a perfect match for cosmetic appearance and helping to maintain her dignity. I’d highly recommend Hearing On Call in Cary with Ted for anyone concerned about their hearing.

Ca
Review №18

The best to get hearing aids. Ted knows what hes talking about. He carries 6 different brands, so youre not limited to one or two. He answers all your questions and solves all your hearing problems to the best of his abilities. The prices are reasonable for a premium set of hearing aids. I highly recommend Hearing on Call

Ma
Review №19

We have been very pleased with all aspects of testing, fitting and service. They were very accommodating with my mom and her lack of mobility. The hearing aids were reasonably priced. They were purchased in 2017 and there have been no issues. Ted and his team are also good about educating clients on care.

Ba
Review №20

I had a wonderful experience w/Ted at Hearing on Call.Ted did more testing than any previous hearing company had, allowed me to try the hearing aids for two weeks before buying and went out of his way to bring me back in to try different ear pieces to combat echoing. I’d highly recommend him to anyone. He really cares about helping you.

Sc
Review №21

Absolutely awesome service! Ted and his team made sure I understood everything I needed to do. The price was substantially lower than my doctors office, and they were able to set me up with a unit that better suited my needs. Also, my wife is thrilled I can hear again! Thanks!

Ka
Review №22

Thanks Hearing On Call! My husband has had hearing aids for years but always had trouble with them and never could find a tech who knew what they were doing. Others always wanted to sell him expensive ones that didnt help him hear that well and then never service them or stand behind their product. Thank goodness we found you guys! He has new hearing aids, and they actually work great. Great customer service and at a great price!

br
Review №23

Refreshing experience! Triple win, Moms hearing has incredibly improved. Ted and his team exceeded our service expectations. Plus lowest price and same manufacturer as offered from the two other local options we had explored.

Jo
Review №24

However you found Hearing On Call isnt important. All that matters is that you did find them. I shop convince, service and quality. Ive been wearing hearing aids for several years now. This is the third company I have bought from, and based on my experience, the last. Ted and his staff are top notch. Very knowledgeable of the products they sell. The hearing aids I bought from them have been completely trouble free.They couldve sold me something more expensive, like the other suppliers did. But instead they sold me what I needed. And to top that I ended up saving about $2000.00 from what the completion was going to charge me.I found them by asking Google for the Best Hearing Aid Company in the Chicago area. And I got exactly what I asked for.

au
Review №25

Ted is a true professional. He gave me options of many brands and features and guided me through them. His service and pricing are the best. I HIGHLY RECOMMEND them if you need help with your hearing.

La
Review №26

Ted and team gives excellent service and pricing.Highly recommended.Larry & Evelyn Tennyson

Ka
Review №27

Ted was very helpful in providing the right hearing aids for my husband. He expedited the order so my husband could have them in time for his BIG birthday celebration. He thoroughly explained his test results and made sure his new hearing aids fit and worked properly.

Pa
Review №28

We Highly recommend Ted and Hearing on Call. My Mom had a horrible experience with another “well known” company. The hearing test was the most extensive and thorough test she had ever taken. Because she was out of town, he took his time to fit her with the best hearing aid that suited her. We did not feel pressured, nor did he push one hearing aid over another. He puts the customer first and foremost, not to mention the cost was very affordable. So happy we found Hearing on Call!!

Ra
Review №29

I was lucky to meet audiologist Ted Nenov at Hearing on Call to help me with my hearing problem. Even though I have to travel 56 miles one way to go to his office, it is worth it.Ted has an in-depth knowledge in his profession, is very patient, and focuses on customer satisfaction.He also educates the customer by explaining the problem in ways we can understand, which is extremely helpful to the patient.I pray God to give Ted the opportunity to serve more patients in our community.

Jo
Review №30

Awesome service from Ted and Victoria! Ive been wearing Kirkland 6.0 hearing aids from Costco for 3 years and have never been happy with them, but thought thats the way they are. Boy was I wrong! Ted went through the Pros/Cons of about 6-8 major manufacturers and we narrowed down to 2, then to 1. I had a trial set for a few days and LOVE them (Phonak Marvel). Ted really knows his stuff, and Victoria is wonderful. And the prices!! A few thousand dollars less than the audiologists offices Ive been to. Highly recommended!!!!!!

Bi
Review №31

This is Carol Heimann writing this review. I cant say enough good things about this place and all those working there. Ted is a fabulous guy who just wants to fit his customer with the best product for you. We are all a little different and have a way of living that requires something different than the next person. Ted and all his associates are always trying to find the product that does just what you want. I have been wearing hearing aids for at least 15 years now and I didnt know about Ted so I purchased somewhere else. Believe me that wont happen again. These people have taught me so much about hearing aids that have been a real asset to my use of them. And the price is so much better. I save at least 40% on my purchase. Besides the knowledge and pricing Ted has and shares, I cant say enough about the warm and friendly experience every visit is. Ive sent my sister and my son to Ted and they totally agree with me. We are on his team. There is no one better. It would be so much better for all of us if more businesses treated their clients like Ted and his associates.I wish them all the success possible in the future. It is well deserved.

To
Review №32

Ted and his staff are knowledgeable, responsive, accommodating, and friendly. Very good product at reasonable price.

Ad
Review №33

Hearing on Call in Cary has been great for my husband’s hearing needs. Ted is very professional and knowledgeable in addressing our concerns for Rick’s hearing loss and the best resources for him. We are very thankful for finding Ted and Hearing on Call in Cary!

Ka
Review №34

I am so grateful that I found Ted and Victoria at Hearing on call. They are both so knowledgeable, kind and patient. The service has been wonderful and having hearing aids has been “life changing”! Their prices are so much better than other places. I was so nervous about getting hearing aids and put it off too long. Call now!!!

Te
Review №35

HIGHLY recommend! The VERY BEST Prices (Ive researched and compared!), and the VERY BEST Customer Service! They thoroughly educate you on all options and products. They also carry multiple manufacturers and models to truly customize and fit your specific needs.

Be
Review №36

After visiting four other hearing aid facilities, I came to Hearing On Call in Cary founded & owned by Ted Nenov & staffed by Victoria Western. I offer these personal observations:. was given the most complete & comprehensive hearing test than any other facility I had previously visited. surprised that they sourced six not just one specific brand as their competitors do. unlike their competition, they post pricing on their website. Prices were found to be much more affordable than any other others I had received. given a blackboard presentation of all the brands they carry. Based on my hearing testing results, given the recommended brands/models best suited for my hearing issues. offered & accepted home evaluation demos of recommended products.Almost all competition did not offer to demo their product until a sale was fully finalized. I personally had two different models to demo for as long as I felt comfortable to do so. absolutely no sales pressure to buy from them. I personally requested a few subsequent visits with questions before I purchased mine.. given a follow-up visit a week after purchase & had the same personal time & consideration for any concerns even though this was a post sale visit. will revisit in a month to finalize any concerns or can return the product if not satisfiedI am happy being a Hearing On Call customer & strongly recommend their services to anyone having any type of hearing deficiency..

Il
Review №37

At Hearing on Call I received not only the best possible price and products, but outstanding service. You are always treated with respect and understanding. Ted will help you to decide on what product will be best for you, and spend as much time with you as needed to get the result.

Ch
Review №38

I highly recommend Hearing On Call for the following reasons:1 Ted really knows hearing aids!!!2 They sell the most highly recommended hearing aids3 Their prices are excellent4 Most of all Ted listens to what you need!!!I am a difficult person to fit a hearing aid. I have TMJ and am an audiophile. I started out at an expensive audiologist who didn’t pay attention to my needs and started off with the totally wrong hearing aids while charging over $7000 as soon as I walked in the door. After 4 weeks of adjusting sound and fit I gave up. Luckily I found Ted at Hearing On Call who charged $3000 less for the same hearing aids and had me up and running with most of required adjustments in less than 3 weeks. Great fit and great sound.Go to Hearing On Call you won’t be sorry.‘

Al
Review №39

Ted and his staff did a great job of evaluating and filling my needs offering a variety of products at reasonable prices. It has been a great experience during the evaluation and fitting and also after the sale. I have highly recommended Hearing On Call to all that I talk to.

Da
Review №40

What a great find. A bit of a drive to get to, but well worth it. I saved a lot of money, and unlike other places that sell hearing aids, he told me not to worry about the 30 return policy, and he meant it. After several visits, and his adjusting the inner workings, he got them just right....oh!, and did I forget that he was able to save me thousands of dollars over the price of the local audiologists.

Ga
Review №41

I was dreading getting hearing aids. However, Ted made the process quite pleasant. The fitting and and selection were easy, and the price was reasonable. I was expecting to pay more.

Ri
Review №42

Hearing on Call receives my highest possible rating and strongest recommendation based on my recent purchase experience through them. Have it both ways----the prices of a remote online provider and the service level of a local hearing specialist. Although online prices are usually multiple thousands of dollars below local providers, they cannot provide in-person consultation, fitting and service and manufacturers may choose to not honor warranties for hearing aids sold through online providers. Hearing on Call prices are in the online provider price range but offers in-person professional hearing assessment, fitting and follow-up as well as warranties honored by manufacturers. The Hearing on Call professional hearing specialists offer highly competent, friendly service which focuses on identifying the most effective hearing aids at various price points for each individual.

Vi
Review №43

I went to several other hearing aid providers before going to hearing on call, including the provider associated with my ENT. Hearing on call had the best prices; however, with hearing aids I feel the service is probably at least as important as the prices. With hearing on call, I got the best prices and the best service. I would highly recommend them to anyone looking for hearing aids. They offer many brands and Ted and Victoria will spend as much time with you as you need and answer all your questions knowledgeably. My experience was 5-star all the way.

Re
Review №44

If anyone is thinking, Hearing Aids Hearing On Call is the place to visit. When I finally admitted that I needed to do something about my hearing, (lack of actually,) I started my research. There are so many choices out there that it took me a long time to pick one. I couldnt be happier with my decision. Ted at Hearing On Call is so knowledgeable, kind, and very pleasant and made everything so easy to understsnd. He explained the different types of hearing aids and how each one worked. Its wonderful to be able to hear conversations as well as I did 40 years ago. The icing on the cake is that people cant even see them. No one has a clue that I am wearing hearing aids. Thank you so much Ted. Oh, and did mention that his prices cant be beat??

Ke
Review №45

I found Hearing on Call through my mother’s hearing aid manufacturer. Her hearing aids were not functioning properly and it was very frustrating for her and for us. Ted was able to accommodate our timeframe while I was visiting and spent time explaining our options. After a new hearing test, Ted cleaned and reprogrammed my mom’s 10 year old hearing aids and she is able to hear much better. We appreciate his time and honesty and we will return when it’s time for new hearing aids. Excellent, caring and honest service.

ti
Review №46

I was attracted to come here by the price. What I learned is that their service is unbelievable. They did what ever it took to make sure I was properly fitted. The fact that their prices are a fraction of other places and their service is second to none, what a find. I have to drive a long way to get here and it is totally worth it.

je
Review №47

For those who have been to hearing aid offices, you are fully aware of the lack of transparency with not only pricing (because they price them HIGH), but what other services come with the purchase of new hearing aids. Ted relays pricing, all services, warranty coverage and insurance coverage with all the different manufacturers products during the first visit and is not married to any specific manufacturer. Ted put me through an extensive hearing test along with educating me with the top 6 manufacturers products. After completing a Q&A with Ted, he was able to recommend the best product for my needs based on my hearing test and lifestyle. The hearing aids that I purchased have been performing with no glitches, no feedback, and with the necessary volume for me to function with my job and social activities.I highly recommend meeting with Ted / Hearing On Call before you make a final decision with your next hearing aid purchase.For those of you who are looking for your first hearing aid, meet with Ted and save yourself the aggravation you will experience with the vast majority of hearing aid facilities.Jeff D

Me
Review №48

This is my 3rd hearing aid experience and it exceeded my expectations.Product selection, testing, and service were all extraordinary. And the cost savings allowed me to upgrade to a better device.

Je
Review №49

I couldnt be more satisfied with my choice of Hearing on call. Their expertise of the various aids and personal service was great. Ted and Victoria helped make my decision easy.

Je
Review №50

I don’t leave reviews very often, but I am very happy with the service I received at hearing on call. They are definitely in the business of helping people and do not price gouge. They even remembered my name and type of aids I wear when I popped in to buy batteries. When I buy a new set of aids I’ll be going here for sure!

br
Review №51

Great experience! Ted and staff were very knowledgeable and thorough. They take the time to serve you and the prices are great.

St
Review №52

We have been a customer of Hearing On Call for over a year now and we can not say enough great things about them. If your looking for help with any hearing issues and want to find someone who is highly skilled as well as trustworthy Give them a call.

ba
Review №53

Now that Hearing aids have become part of my life I couldn’t have been more pleased then to find Ted Nenov At hearing on call !He is an exceptional person with incredible patience and understandinghe made this transition to hearing aids so easy and comfortable plus his prices are too good to be true and his services are beyond five starsif you’re thinking about hearing aids you must go to see Ted as it’s not Only the quality of the hearing aid but the service that comes with it.!

E.
Review №54

If you ever need a hearing aid, there is no better person to contact than Ted Nenov of Hearing On Call, located in Cary, Illinois.And I should know what I am talking about, for I have been wearing hearing aids for over 40 years. I have them fitted and programmed by a number of professional audiologists and never have I come across someone as forthcoming, friendly and eager to help his clients than Ted.As an additional incentive, the prices for the hearing aids at Ted’s establishment are substantially lower than those of his competition.

Ri
Review №55

Nice people to deal with and great service.Very happy I found out about them!

Ca
Review №56

Very professional, yet personal and thorough service. Ted goes out of his way to show you multiple options and to make sure you are comfortable with your final decision.

Da
Review №57

I would like to give my highest recommendation to Hearing on Call. I have been wearing hearing aids most of my life and have been to many different providers. Last year, I started my search for new hearing aids and I got frustrated with how expensive they were and felt like places I went to were just trying to sell me instead of addressing what I wanted. Then I found Hearing on Call and I reached out. I was considering Miracle Ear hearing aids but then found out they are the same as Signia only rebranded. I also found Hearing on Call was a little over $2800 less for the top of the line hearing aids that I wanted. Had I not gone to them I couldn’t have purchased the best and I wanted the best. I have also found their service to be great and would tell anyone to work with them.

Ch
Review №58

I had researched hearing aids, been to several audiologists offices, been evaluated by ENT etc. and Hearing On Call came out on top for service and pricing. Ted has been diligent in solving any issues and it has been a pleasure to work with him.

St
Review №59

Great service, very knowledgeable. Thoroughly educated me on hearing aids.

De
Review №60

Great service definitely took the time and effort to make me happy thanks ..been wearing aids for 30 years best aids and service i have ever had.

Ji
Review №61

These folks really know their Hearing Aids. I was not obtaining all the benefits with my aids and accessories. We spent a little over an hour, and every hearing feature now works to my satisfaction. I learned how adjust several of the features after they explained everything again. Talk about friendly and know their products well! Being a Vet abd having had many pair of hearing aids over 40 some years, Im very happy with my new hi-tech Phonaks! Listening to my wife or the TV has really improved.

Ja
Review №62

Not only did I save over $3,000 vs Accuquest, the service was excellent, the follow up has been great, the premium hearing aids have improved my hearing significantly, I can manage my hearing environment with my iphone and I now know why Hearing on Call can sell hearing aids at much lower prices. Check them out!

Mi
Review №63

I purchased my 2nd pair of hearing aides from HOC. My first set was from Costco. The first set were well priced and the service was ok. However as my hearing decreased it became apparent that Costco did not have the hearing aides or expertise that I needed. I came accross HOC and set an appt w/Ted. I found Ted to be very knowledgeable accross the spectrum of choices and his assistant Victoria gave me the best audiology exam that I have ever had. They both were very patient as I demod 2 sets over a period of time and went through many adjustments to get them right before I bought them. I am about 1 month into the new set and they are working very well ...so a big thanks to HOC>

Sa
Review №64

I appreciate Teds patient handling my hearing situations.

Je
Review №65

Great

Do
Review №66

Cant say much I went here only for parts for my units

Information
1 Photos
66 Comments
5 Rating
  • Address:60 E Main St Ste 2C, Cary, IL 60013, United States
  • Site:http://hearingoncall.com/
  • Phone:+1 224-888-4224
Categories
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–12pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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