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Dream Home Design of Cary
115 Weston Pkwy, Cary, NC 27513, United States
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Dream Home Design of Cary

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Li
Review №1

We hired dream for a full bathroom renovation and then a half bathroom renovation. They did a beautiful job. Luisa was great to work with and helped us pick up finishes in-line with our preferences. All hardware was handled on my own through Ferguson. Every single person that came to our home while working on the project was very professional and kind. Their work was thorough and they paid close attention to detail at every turn. The only reason we didnt give them five stars was because of a plumbing issue in the beginning but this wasnt the fault of Dream. Jesus was always quick to come over to supervise his team and answer any of our questions. Diego was especially fantastic, very patient with all of our questions and very attentive! We hope to work with them again on our next project in the future.

Ad
Review №2

From a friends referral we decided to use DHD to remodel our master bathroom. We could not be any happier with the end result. Their crew was very qualified, worked efficiently, and kept their work area very clean.. Our interaction with Luisa and her people was pleasant, and the very few issues needing follow up was done on a timely manner. We recommend DHD highly.

Sh
Review №3

We would work with the DHD team again. Top five reasons why: 1. We were able to pick out everything from their brick-and-mortar office instead of running all over the county to different stores/showrooms. 2. The design team solved function and flow issues in our home that stumped others. 3. Cleanliness! Their team cleaned at the end of every work day. 4. Communication was excellent. Schedules were sent often, questions were addressed swiftly, but most importantly, we felt heard and understood. 5. They truly cared about the end product, and how it would function in the future, therefore we now live in a finished space that we are proud of and feel the time, effort, and money spent was worth anything we went through to get here. Bonus reason- the DHD team are wonderful people that we enjoyed getting to know throughout the process.

Sa
Review №4

I decided to use Dream Home Design who were referred by a neighbor. I was truly impressed by the courteous and professionalism of the workers and also how they cleaned up afterwards after each section of the project. I had my hall bathroom renovated and I’m very very happy with the results and will definitely use them in the future. Luisa has an eye for pulling colors together and Dijego chose my paint color, at my request, which matched perfectly! THANK YOU DHD FOR ALL YOU DO!!!

Cr
Review №5

We highly recommend Dream Home Design! Their bathroom remodels are the most up to date, beautiful, and highest quality in product and workmanship. You will be so happy with their service. Thank You DHD! Your work is stunning!

Su
Review №6

Dream Home Design of Cary recently renovated our outdated 1990s master bathroom and we could not be more pleased with the results! From the design process to the final punch list, Luisa and Jesus were dedicated to create a gorgeous, space which accommodated all of our needs. DHDs workers were always courteous and consistently left the renovation project in immaculate condition at the end of the day. We will definitely use DHD again for future renovations!

Sh
Review №7

I witnessed an employee of this company stop his truck and take the time to help out a neighbor of mine this week. He also put on his mask before approaching. We will keep this company in mind for the future!

Ro
Review №8

We recommend DHD without reservation. Their work and that of their sub contractors is very high quality. Everyone that has seen our house wants them to remodel their house.

Aa
Review №9

Very poor communication. Set up appointment with this company, took off work, waited all day...nothing. I call them and they said Oh yea, sorry we had your wrong contact info, would you like to reschedule? Uh, no thanks, youve already wasted enough of my time.....Ill find another company.

Kr
Review №10

We love our new kitchen. Working with the Dream Home Design team was easy. Everyone was super friendly and hardworking. Prompt return on emails. Overall pleased with our experience.

Pa
Review №11

Excellent communication about what was going to be done when and by whom. The kitchen is better than I hoped it would be. All of the crews were a pleasure to deal with. Have already recommended Luisa to neighbors who have hired her.

Sh
Review №12

A complete kitchen remodel is a big deal and a bit scary but we are so happy we chose Dream Home Design to design, complete and turn our dream kitchen into reality! It is beyond gorgeous! Our friends say its like walking into an HGTV show, only better. The materials, craftmanship and service was top end. We interviewed several companies and DHD delivered on both cost and quality of materials they use. The design and flow is perfect, the cabinets top end, and the cost was reasonable. Luisa and Jesus give 100% to their projects plus they have hired a team of friendly knowledgeable professionals to take care of all aspects of the project; even daily cleaning! I highly recommend Luisa, Jesus and their team! Give them a call today!

Ro
Review №13

The entire team at dhd did a great job remodeling our master bath and updating tile in our kitchen, family room and laundry room. The quality of their work is excellent, they are neat and leave the work area clean at the end of each work day, and everyone is extremely nice. Luisa, Jesus and the entire dhd team are highly recommended.

Ar
Review №14

We contacted Dream Home Design after we were referred by a friend. Luisa worked diligently with us to get us exactly the design we wanted for our kitchen layout as well as our downstairs bathroom. She even took us in the rain to see several samples of granite because it was our only day off! Beyond great customer service, their install team was friendly and professional. My wife and I are extremely happy with the results! Our kitchen looks out of this world and my bathroom cabinet, granite and touch/motion-sensor faucet are awesome! I highly recommend DHD of Cary!

Ma
Review №15

The quality of Dream Home Designs work was great, they were very experience, knowledgeable, personable and accessible. Luisa made great suggestions. They kept everything neat and clean from day one.They have my highest recommendation!

Na
Review №16

Working with Dream Home Design has been one of the most terrific experiences while getting my house renovated, from the minute I asked for the estimate to the end of the projects the owners always had a contagious attitude and professionalism, in the beginning asked for new tiles in the kitchen floor and a back splash, but once o saw the wonderful finishes and delicate details I hired the company to do the whole kitchen and my master bathroom. I must said that Luisa has an exquisite taste and was able to bring to reality my dream kitchen, this company exceed my expectations in every level. The workers were always on time and went over the details making sure my house will look immaculate, their design assistance and the ideas they brought into the table was full of creativity and originality.. I will definitely hire them again and again, in fact my next project coming up is my daughter’s bathroom and I am sure they will surpass by expectations once again. Thank you Dream Home Design for making my vision a real deal

Wi
Review №17

Had an excellent experience with DHD. I first met with them to do a redesign of my kitchen and bathroom. All the rooms were great, but the kitchen especially was a very inventive use of space. They were also very careful to work within the budget I had.During my renovations I had to fire another contractor doing general upgrades, and DHD was able to step in and cover his work, too.Everyone there - owners, employees, etc. - are really friendly, and it made the whole process a lot less stressful.

La
Review №18

Great experience. Dream home designed remodeled our Kitchen and bathrooms, we then sold our home and made money! It was a great experience to work with Luisa and Jesus.

Ch
Review №19

DHD made my kitchen look like a million bucks, its gorgeous!!! I showed them my ideas and they delivered! Luisa, Jesus, Francys and the entire staff were absolutely wonderful to work with. The entire process from design to completion was done perfectly and they paid close attention to every detail in my design. The crew that did the work was meticulous in cleaning up everyday after they finished and above all the entire DHD team was so friendly and nice to work with. THANK YOU DHD!!!

Gr
Review №20

Dream Home Design located in the Harrison Pointe Shopping Mall next to Harris Teeter in Cary provided exceptional service for my bathroom and kitchen re-design. Very happy with the result and personalized attention.

Ma
Review №21

I cannot say enough good things about DHD. They updated a kitchen in our brand new home with new granite countertop, tile backsplash, and tile floor. Luisa has a keen eye reflected in the quality materials they provide and her design vision. Jesus and his team expertly execute on her vision to deliver a beautiful finished work. They also delivered all this on a very short two-week time frame with no delays from the projected date. Finally, DHD’s price was very competitive and a great value given the quality of the materials and craftsmanship. Thank you!

An
Review №22

Poor attention to detail, poor project management and misleading information on the estimate. 50% deposit in April, demo 6 weeks later and 2 days after demo we are informed that the floor tile in our contract was unavailable.(I discovered dhd was aware of the delay before the demo). Replacement options of color and material were unlike the original choice.Cabinets delivered in July and loaded in the dining room. Three weeks later I discover that dhd ordered the wrong color cabinets. My options were to keep the wrong cabinets and dhd would credit 3K or repaint them to color in the contract. Reordering the correct cabinets was not an option, I was told dhd could not get credit for the incorrect order because it was their error. I opted to repaint so my other choices would blend. This resulted in a messy paint and glaze finish which dhd described as antiqued.Dhd told us that we were responsible for touch up painting. After installing 4 recessed lights, 3 pendant lights, new window trim and new trim around the opened load bearing wall, they refused to paint any of it. Repainting the entire ceiling, the new support wall and all trim were considered touch up. The job was incomplete contrary to their window display, complete kitchen & bathroom remodeling from start to finishThe tile to wood transition pieces were poorly installed and the new tile floor had to be cut 3 inches to accommodate the correct placement of the transition. The final product includes mismatched transition strips with cut and glued pieces to fit.I would not use DHD for another project. Poor business management and poor quality of work.**The response from DHD is typical of the project, lying about the paint, floor and cabinet option with emails and photos to prove, blaming the client for their errors and simply responding with false accusations. Unfortunate, I have emails and photos to prove otherwise. Yet another reason NOT to contract with DHD.

Information
54 Photos
22 Comments
4.6 Rating
  • Address:115 Weston Pkwy, Cary, NC 27513, United States
  • Site:http://dhdsite.com/
  • Phone:+1 919-468-8110
Categories
  • Bathroom remodeler
  • Cabinet store
  • Countertop store
  • Granite supplier
  • Kitchen remodeler
  • Marble contractor
  • Marble supplier
  • Tile contractor
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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