I was just left a message that I cannot have my appointment that I scheduled weeks ago in the office. My options are to drop off the documents or upload them online and wait for a call. BUT then later in the message the woman said that if we were to choose to drop off the documents, we would have to make another appointment. So basically they did not schedule correctly or else we SHOULD be able to go in office and not change our plans at the last minute. I was just on the phone with these people yesterday and at no time did they ever tell me any of this. Who ever is in charge of scheduling needs to be fired because his is not the first mistake we have encountered at this office.
I trust them with my taxes. I get the best benefits of my tax return. Customer service is always impeccable.
Patricia Williams was very helpful and polite. Do not post my personal information on google. Just my responses to your questions.
Love the customer service here at the Carson st office Karen did my taxes love her.
The person who actually prepares my taxes is great. The rest of the office is unorginized, unprofessional and down right rude.
Noriko Roberts been doing my taxes for years and she goes above and beyond my expectations.
The process was thorough and professional.
My Tax preparer is awesome!
You make it so easy.
They already have my information on file. Most likely coming back next year.
They make you fill like family.
My tax preparer is awesome!
Filing my taxes for the first time was a breeze thanks to David!
They did a great job
Been trusting H&R block for years
The Preparer was very professional.
It was easy and fast
I was very satisfied with the professional help offered by your Tax Advisor, Mr. Robert Posey.
Good customer service
Happy with service
Robert makes it so easy every year.
The person who assisted me is so nice and she explain all the details to me regarding my tax return.
That is my opinion.
Marvin, youre a kind and trusted Tax Professional, who continuously does a great job with my Tax Filings.
I know that Im getting the most out of my refund return as opposed to other tax companies Ive deal with in the past.
Very helpful and courteous, thank you!
Because you guys are very helpful and nice
Everyone was very willing to help me.
The person that assisted me is always professional, always knowledgeable and always respectful, and she is why I do business with this company
Excellent service year after year.
Claudia was very prfessional and courteous at all times. She was very patient and worked well with me.
Great customer service by Mi Kim
Good service. Peace of mind.
Nice
Very helpful workers and true professionals.
Satisfied
Good, prompt service.
They are awesome at wat they do
The Service was great, but it was expensive.
My agent was very helpful
Claudias customer service.
Experience Professional Service
Did a good job
Good Job on it
Excellent service
I was happy
Good Location
Friendly people