It was my first visit to a ace cash express, and it’s definitely now my go to spot when I need anything in terms of finances. Alexis is a great example of amazing customer service. His great attitude and bright smile made cashing my first time check a great experience for me and my raudy kid. Not many employees would have the patience and care Alexis did, which really says a lot about the people they hire. Great pick and great store.
I went in to pay a bill and I had very a good experience with Maira, I acknowledged how caring and respectful she was also very professional. Highly recommend this place.
I was in there today and had a good experience. Maira was fast and officiant. Thank you for your customer service.
As soon as I walked in I was greeted with a smile! I came in needing a loan and it being my first time at Ace I had no idea how the process worked. Alexis helped me through every step and was very nice about it. Great customer service will definitely be returning to this location!!! Thank you Alexis!!
They were very helpful and nice will definitely be back!
Employee named Alexis was amazing at helping me, anytime I come in and he’s working I just know it’ll be a smooth visit, i greatly appreciate all the hard work Alexis puts into making sure I’m taken care of. Thank you!
I came by the store today and Alexis was AMAZING!!! he was super helpful and knowledgeable and handled my inquiry quickly! I will go back because of him!
First time at this ACE Cash Express and was very satisfied with the customer service made the whole process fast and easy very professional and welcoming thanks to Alexis.
Alexis was great! Helped me with everything I needed and will definitely be back. Service is fast and efficient, great employee!
Alexis great example of customer service representative. Alexis listened to my stressful situation at pls check cash place next door. Alexis tried to help with my situation although I had difficulty with the apps on my phone Alexis tried to figure it out for me. At the end I preferred for Alexis to handle the money transfer. Im happy with the easier process Alexis provided.Thank you Alexis !!!!
Alexis is great and helped me with all my needs, thank you Alexis!
I came by here to try and cash my stimulus check and agree 100% with the previous review thatthe employee that assisted me, Alexis, is so welcoming, friendly and kind!! Great customer service is always refreshing and I will definitely come back to this store in the future. I’m not sure what other check cashing places charge but it did cost $15 here, however I just wanted it done asap and I was happy that they could load the $ directly to my cash app account using my card.
Alexis is so welcoming and so kind! He helped me with everything I needed and more! Definitely love seeing him when I come to this location, his customer service was definitely something that’ll draw me here again. I’ve had a couple of unpleasant experiences in one of the locations in McKinney which is closer to where I reside, but given the great service at this location, I don’t mind traveling the longer distance between the two. Thank you!
Alexis was good helping me. Thanks .
Great customer service.The district manager Amy resolved my problem in a timely manner after I was mistakenly charged for cashing some money orders and she made sure I got a refund. Not only did she resolve the issue but saw to it I did not have to go out of my way. I appreciate that they believe in customer satisfaction.
Alexis is always friendly and professional
The sale associate was very professional nice and let me know the different products the store had to offer.
-Location does not process MoneyGram bill pay-Payment info was set up through moneygram app and was rejected. Associate assured me had no idea what i was talking about and asked me to provide info I didn’t have on hand to start a new payment on his system. Have never had an issue using this moneygram app at CVS. So either this location does not process bill pay or associate today just didn’t want to pull it up.
Accurate good customer service very helpful
Everything was fine, but they didnt really explain much to me, and they had no A/C which made it frustrating.
Overall very satisfied, pleased!
With one customer for over 20 minutes so far.
Good service
Good service.
Mayra is very helpful and attentive. Does a very good job helping customers and always kind. I appreciate her help very much and this location is very good. I suggest coming to the Carrollton ace cash express ;)
Que bueno qué hay personas que les gusta hacer su trabajo la manager fue muy amable y tuvo la paciencia en ayudarme a pagar mi bill y aparte me mostró otros servicios que hacen más fácil mi vida gracias Mayra
In the morning I went to pay my bill and Mayra the manager was very kind and told me about many services that I did not know and it was interesting, thank you very much .....