Jill Hastings is awesome. She has provided me with expert grief counseling and also help with some other issues. Her help has been spot on. She has made herself super available and selfless. I came to her at my lowest. She has walked me through it and I am a better person because of it. Her assistant is helpful and also very available. She and Dr Hastings both respond promptly to both texts and phone calls. I cannot recommend Dr. Hastings practice highly enough.

Found her advice to be very helpful dealing with an upcoming life transition. Very warm and caring and quickly focused on solutions. BUT the messiness and smell of the home office is hard to get past. Had I not had another positive session with her 20 yrs ago which was also 100% spot on when she was in the lower and separate space may not have stayed for this session. Compassion is needed to get past those environmental issues but she too is dealing with less than ideal life circumstances. Once in her office it was better than getting there.

My experience with Jill was very disappointing. Her professionalism was marginal. She didn’t return calls, was late to sessions and the facilities left a lot to be desired. She seemed to be biased. If you’re looking for marriage counseling look elsewhere. My experience with her was 12 years ago but she made things worse not better.

Jill Hastings Storer has been a fantastic therapist for my kids and really for the family. My kids have been seeing her for close to 2 years, and she has really done well with them.

I stopped seeing Jill last fall. My mothers sudden death caused grief beyond words, and I picked whichever therapist could see me the soonest, and that was Jill. I only went 4 times because her office location is her home, and her home, inside and out, is very messy. The restroom smells like sewage, and living on the lake doesnt help with that. My receipts were written on sticky notes or printer paper each time because the receptionist was just never there for whatever reason. One third of my appointment times were eaten up by Jill trying to find my paperwork, or trying to figure out something on her computer. I paid for my sessions in cash after each one was completed. I became upset with my appointments becoming a hunt for my paper work or a file on the computer, so I started seeing a different therapist. A few weeks ago I started getting billing statements in my email, and I dont owe any money. I paid each appointment in full after completion so owed bills wouldnt be on my mind on top of everything else I was dealing with. I should have ended my sessions after the first one, because receipts written on paper scraps dont mean anything.

Dr. Hastings has been great for me and my wife.

After 8 years of ups and downs, I cannot recommend this therapist any longer.I started to take my son to see Jill Hastings when he began to show symptoms of ADHD and depression. At the time, my insurance fully covered the bills. My son kept seeing her over the years for cognitive behavioral therapy, and that part went well... up to a point.When the autism spectrum was starting to become heavily acknowledged online, her website suddenly listed as helping kids with autism as one of her services. Thats great, it really is, but shortly after that during one of my sons CBT sessions she suddenly diagnosed him as autistic. Im sorry, but no. I know my own child. Jill didnt even explain the reason for her diagnosis. I spoke to two other mothers, one with a depressed teen, and one with a child who was coping with her grandmothers death, and suddenly their kids were also both on the spectrum. Something just seems really off about multiple kids and teens suddenly getting a new diagnosis just as some new light is shed on it. About a year later when my son brought up his progress with living with autism Jill said that he doesnt have autism, just ADHD. I cannot begin to describe how confusing and infuriating that was.That aside, the office is chaos. Theres always clutter, its always disorganized, and it probably goes without saying that it isnt very clean. And Jills assistant seems to be absent for very long periods of time, from days to weeks. I rarely got a billing statement during my visits because she wasnt there, and Jill couldnt figure out how to print them off. Her assistant can also sometimes be rather abrasive, which is very unwelcoming to any patient. After about 6 years of visiting the office her assistant randomly called my son one day to check up on him and formally introduced herself. This was after SIX years, and hes not the only one its happened to! I was in the waiting room with him last year and we spoke to a woman who didnt receive a proper introduction from the assistant until 13 years later! And she also said that she didnt get her billing statements in a timely manner, and had a very had time making appointments due to the assistant being gone for such long stretches.And heres the final nail in the coffin: Last January my son got tired of getting an answering machine every time he needed to schedule an appointment, and wanted to go else where. I called the office myself multiple times to request that I receive a full billing statement for the past 8 years. I was told that everything had been fully covered by my insurance and not to worry. I still wanted a statement, but it was clear that I wasnt getting one. Then, this morning my son got a statement in his email that had unpaid balances from 2015 that my insurance apparently didnt cover.I am of course going to pay them, but this is unprofessional. My poor son was terrified, because he was also previously told that there were no outstanding charges, and that my insurance took care of it all. So its not pleasant news to suddenly be told that you owe money from 3 years ago when at the time you were told that it was fully paid!Jill needs to take a break to get her office (which is also her house) organized, or get an actual office. It doesnt always smell nice by the lake. She also needs a new assistant who wont vanish for multiple weeks at a time like clockwork. I cannot recommend that anyone go here unless you want more stress in your life.