So I honestly, Im the kind of person that never writes reviews. When a company provides an experience so great that I take the time to hunt down their google page..Well, it truly deserves a solid 5 stars. In a time when parts and printers are almost impossible to buy, they fixed 5 of our printers in just a few days. Not only that, but their price was extremely reasonable. If you work in restaurant technology and have broken kitchen printers, this is EASILY the best place in Dallas. They will have them back, repaired, and in your store before Epson even responds to tell you that dont have printers in stock.

My Epson Artisan had completely died and I thought it would make a good door stop but called the RO Company and they thought they could save it. Not only did they save it, they did it in less than 24 hours. I was totally shocked and delighted and then they told me the cost ... less than $100! Now I was even more shocked and even more delighted. Rare to find companies that under promises and over delivers these days but the RO Company does just that. If I could give them a 10 star rating, I would. Run, dont walk to get your doorstop fixed today! Their front office person, Kathleen, is the most delightful person Ive dealt with in a while. Customer service is #1 with this company and it shows! Im grateful!-Peg Schaffer, Lucky Stars Ranch and The National Bit, Spur and Saddle Collectors Association

Great company to work with. Bob is a great guy and very friendly. He managed to get my unit replaced under warranty. He works with Epson all the time. The offices are hard to find but I called him and he guided me in. I would definitely recommend them for your repairs. Honest, friendly, value.

Saved me $500 that I would have paid to replace my HP 8600 printer. I bought the best with the intention of it lasting. After 7 years, it started to mess up. Took it to Bob and within 3 days he had it working like new. Totally worth the labor fee. Didnt even need parts and he gave me print outs to show my printer was in top shape. Thank so much.

The owner charged me $20 to plug in the printer, push the power button, and proceed to tell me there’s nothing he can do. The printer produced an error it never had before and I suggested they might have caused it. The owner thought it would be appropriate to LAUGH at me from such a suggestion. I will NEVER suggest this company for ANY service again.

A little hard to find but worth the search. Very friendly staff. Fast courteous service on my Epson video projector. Highly recommended.

Best repair shop I’ve ever been to! Honest and hard working. Quick turnaround and very transparent about pricing and how much you’ll pay. Shop isn’t sleek like the big box stores but it doesn’t matter because everyone who works there are the kindest people, and super thorough too.

Excellent customer service & expeditious response; while other service repair centers were asking $150 to diagnose, R.O. Company was fair, assessing NO up-front fee & charged based upon parts & labor, which was performed only after a phone call to their customer verifying repair should be done. Outstanding!

I thought that they did a good job & were very honest. Very happy with the results

Excellent sevice and repairs. We send all of our POS equipment here and always get quick turn around and repairs done right.

Super nice people. Couldnt fix my projector because it was

Great place to get printers fixed.