Took an iPad in for a repair today that Apple and Best Buy both quoted me at practically half the price of the device to fix. Within 5 mins I was out of MacDaddy’s with a perfectly working iPad. So thankful for the young gentleman who took a few seconds to do what Apple wouldn’t. Very welcoming place 10/10 stars
Besides the quaint location in a historic bank building in Carrollton, these guys offer a much needed choice for Refurbished Apple products.I prefer to buy used for many reasons and the iPhone I wanted was there and it was operating when I walked out 10 minutes later. They were friendly and helpful and cared I was there, which, unfortunately is rare now.
My 2011 Mac Book Pro was shutting down during start up. Since 2018 Ive been trying to get it fixed because until this issue it worked perfectly. I took it to Apple & they were absolutely no help. I tried Micro Center & they charged me several hundred dollars & didnt fix the issue.I had almost given up on it when, by chance, I drove by MacDaddys and decided to bring it to them since I had nothing to lose. They told me it was the logic board and replaced it. However, when they got the logic board replaced they realized it was not the logic board and my RAM had gone bad.They replaced the RAM & put the original logic board back in. The logic board would have been $490 and the RAM was only $50. The MacBook Pro runs like its new. They didnt have to tell me it was only the RAM but they did.In addition to their level of expertise & product knowledge they are honest, courteous and helpful. I wont take any of my Apple products anywhere else.
I needed to get my MacBook battery replaced to study for the biggest test of my life a week out. Apple said it would take 2 weeks and $350. These guys did it in 20 minutes and charged me a fraction of that. There is a brewery, pizza place, candy store, and great coffee shops to visit while you wait for your repair. 10/10.
I cannot say enough about Macdaddys! I will NEVER go to an Apple Store again. Capn Kirk and his team not only have what I want when I want it (no lines!) but they make sure that I leave with all my documents and settings in perfect shape. I bought my Mac there a year ago and brought it in to address an issue, thinking maybe it was time to buy a new one. Instead of trying to sell me a new Mac, they suggested other possible fixes. The next day it was like new. They took the time needed to re-adjust all my files back the way I like them. Who does that? BTW, their watch collection is awesome. Its my new Mac toy store. Hope this helps.
I recently purchased a MacBook Pro from here back in April 2020 and I have since sold it and been in need of a new one. I had forgotten the company name so after searching my phone I found the contact! I reached out and heard back immediately. The response time, attentiveness to needs, and overall communication of this team is highly recommended to anyone looking to purchase an Apple product.
Exceptional service, awesome Daniel thank you for your service.I really recommend this place, they are fast too.
I have bought from the owner before and he gave me another great deal on my second purchase. I highly recommend him for his business!
Super helpful and accommodating. Great staff! Highly recommend for a quick fix! Million times better than the apple store.
Fixed my mothers screen quickly and for a great price. Much more affordable than expected. Excellent customer service.
Superb service. Very knowledgeable, professional and most competitive pricing any where I found. Recommend without reservation. From iPhone to all things Mac, this is THE place in the metroplex.
Found Macdaddys driving around the square of downtown Carrollton. I happened to have my apple watch in my purse. My watch would not sync since Apple replaced the shattered face months ago and Apple and AT&T were no help. Kirk greeted me and immediately started working on the watch. It was not an easy task and Kirk had several opportunities to give up but, he did not. He kept working until he fixed it. He was friendly, patient and did a great job. It now works great. They fixed my watch, replaced my screen cover on my iPhone and I purchased an amazing charging cable and phone case in a short time and for an amazing price.There were no hard sales here. Everything I purchased I asked about and could not be happier.I am forever grateful and a happy customer.Besides, the store is awesome.THANK YOU!!DONNA BARRON
MacDaddy’s, Wow! Super customer oriented! These folks take care of it all!!So glad I found them! If you have a Mac, or want to? This is the place to go!
I bought a Mac from Kirk when he first opened shop. He & his team have been helpful, knowledgeable, courteous & generous. I’ll not buy or take any of my Apple products anywhere else.
Great customer service with great work in a timely manner. I’m back in business now. I’d recommend this place to anybody
I’ve been an Apple advocate since, well they were used in schools in the 80’s. Every cell phone, table top computer, now lap top Ive ever bought has been Apple.I wish I had found Kirk and his amazing family years ago! Their service is exceptional! The store is beautiful, comfortably laid out, with quality products to test. They are knowledgeable and friendly and best of all no crazy wait!Caleb his son has got great computer knowledge and high customer service skills.I’m forever a MacDaddy’s fan! Bye, bye Apple store...
My phone screen was about to fall apart and these guys had a brand new on installed and working great in 20 min! Great people here!
COULDN’T BE HAPPIER !!!We thought all was lost with an IPhone X (Water damage, cracked screen, and bad power port) and simply came in an attempt to recover some pics. They were able to save the entire phone and all data / pics for a small fraction of phone’s replacement costs. Their reviews are 100% legit and so is there exceptional knowledge, service, and fair / honest pricing.Thank you so much MacDaddy’s !!
Fixed my iPad very quickly!!
I’ve done several transactions with Macdaddy’s and have throughly enjoyed working with them and will continue to do so.Great selection, prices, and service offerings!
Hello, Wanted to take a quick moment to recognize Macdaddy and their staff.My Iphone10 image recognition wasnt working and they fixed it in 5 minutes and when I asked how much they said this one was on the house and please remember us in the future. While I was waiting I noticed they had posted reseller so I went back and bought my son a apple home desk top.Very professional and helpful and most important knowledgeable. Best thing about the process, I didnt have to make make appointment with genius bar at inconvenient time, drive to inconvenient mall and park effing mile a way to wait for appointment time. winning!!!
I found out about this place from doing some research online and Im glad I did. I ended up purchasing a new MAC Book pro for my daughter and having my old MAC Book pro repaired. Great customer service and very knowledgeable about Apple computers and products. I will be back again!
This place is awesome. Ive sold an iPhone here and I today I bought a Macbook Pro. The owner, Kirk is really cool and he gave me a great price on my computer, which was in great shape, basically new. I highly recommend buying your used Apple products from this store above all others.
I was having some issues with my MacBook, called apple technical support and they could not help me. Brought my Mac into Macdaddys and they fixed it right away!! Very knowledgeable on everything Apple! Definitely coming here again
I came in to Macdaddy today to get a MacBook repaired and had a great experience. Kirk is a nice guy and immediately started working on the computer, no “come back next week” service here. The fix was fast and much cheaper than I expected. All the products in the store are great quality and prices are beyond reasonable. Kirk is knowledgeable and genuine. I will be coming to this store for any apple products and repairs from now on. I can’t recommend him high enough!
This place is AMAZING! The store is clean and looks extremly nice and well kept and up to date! The customer service i received was TOP NOTCH! I will definitely be shopping there and recommending them to all my friends!
Amazing customer service! Will definitely be coming back for my future Apple needs.
I am so glad I came across Kirks posting on Facebook. His prices are reasonable, and most importantly, his personality is down to earth. Walking in Macdaddys felt very welcoming, and the store was CLEAN. The customer service was above exceptional, and the Macbook Pro I purchased feels BRAND NEW. He also offered a two-year warranty on hardware at a phenomenal rate. Kirk, thank you for having this store, making macs affordable with QUALITY. I would give you guys more stars if I could! Thank you so much!!
Great prices and service, saved me hundreds since I didn’t have to buy a new computer. Honest and didn’t try to up sell on anything.
This place is amazing! Beautiful store in a restored 100 year old building. First Class exterior in the cute old town Carrolton shopping district set around the town park.MacDaddy Kirk took my PowerBook laptop that was quoted do high elsewhere to repair that I was going tohave to replace it. But Kirk was very personable and knew exactly what to do. In about 45 minutes he made my Mac run like new again and I couldn’t be more thrilled. Great guy. Great Store for fairly priced new and open box new Mac’s computers 🖥 and laptops 💻 and iPads of every type. MacDaddy’s is your one stop awesome service shop !The service at MacDaddy’s is the absolute best and fastest of any I have experienced anywhere in the country. From now on I will always come back.Kirk made my day!Richard McClureCEOARC Strategic Advisors Group, LLCFrisco, TX 75034
Going back to film school, I was on a major time crunch in finding an iMac that was within student budget and wasnt going to take a month to get in my hands from Apple shipping direct. I found MacDaddys via Facebook and Google and took a chance on visiting their shop with the intent to window shop and price. I walked out within 20 minutes with an amazing deal on a wonderful iMac and had a great time chatting with the staff and customers. The atmosphere in the store is very inviting and fun to explore. I enjoyed my visit and look forward to giving MacDaddys my future business and recommending to other students. Thank you MacDaddys, you helped save my reboot college experience and Ill be sure to include you in my acceptance speech when receiving my academy award one day :)
Great store, fair prices on repairs and Apple products, fast service!
Outstanding service! Reasonable prices! Knowledgeable staff!
Great customer service, great prices, trustworthy.
This place is amazing, great service better than the Apple store
Great Service! Great People!
Great company.
Kirk, thanks for your support