When the freeze happened we had a pipe in our bathroom burst. They quoted over the phone, it would be $850 for them to come out and fix it. I felt it was pretty high but given the situation I could understand. Once they got out here they said that now the job was going to be $1,900 because they would have to cut through about 3 ft by 2 ft of tile. That we could either pay that or they could leave. We had just been without power for 2 days and I hadnt slept, not to mention I have a 3 year old. I went ahead and paid $1900.00 for an hour and a half of work.I would have just chalked it up to a bad experience except about 3 hours after they left, it started weeping right by their repair plus the valve for the shower would not turn on at all. I called and told them that night. They made two different appointments to come out and never showed. after a month, 5 phone calls and 2 no show appointments, I called a second plumber who came out and did twice the amount of work and only charged me $375.I tried to call them back, to tell them they needed to pay for the second plumber. They promised they would call me right back and once again ignored my calls. I gave them every chance in the world to make this right and instead they took $1,900 from me and just hoped I would go away. I plan to file a claim with the Better Business Bureau.
Do not make this company your only call; you will regret it. I paid them $350 for a job they couldnt complete and they gave up in 2 hours. The company I called after them was able to complete my job in less than an hour for a third of the price.
Our water bill was getting higher every until I started noticing that our floors were damp so I called knowing that it was adding up to a leak somewhere. I called and got someone out to my home for a leak detection that was then discounted from our final price when we chose to have them fix it after hearing their quote which I though was fair. Highly recommended.
Great plumbing company. We needed a new hot water heater tank since the old one was 20 plus years old. Our basement does not have a drain in the room that the tank is located in so an emergency auto shut off valve was also installed. The installation was very neat and looks great, the service technician was also very professional and it was obvious he new what he was doing. I felt comfortable during the entire process and am happy with the end result, would definitely use them again!
This is definitely a company I will be using again in the future. Their response time is quick, they show up when they promise and John and His team were courteous, knowledgeable and professional :)
I had a stopped up sewer line which was giving me really bad issues. I needed a plumber asap and called these guys to come and fix the issue. I had a plumber with me within an hour which was such a weight off of my shoulders. He was very professional and informative and done a fantastic job on my properly. I am very pleased with the services I have received from them and I would highly reccomend. Thanks!!
Okay, so I had a leak at 10:30 pm and was having trouble getting a plumber out here but thankfully these guys answered my call. Frank was very helpful and gave me an hour to have a plumber come out to check my leak in the yard. Long story short they were here before the hour and gave me a fair price for the repair. Not only was the price fair but the work done came with a warranty.
Service was great and everyone I spoke to was very kind and efficient! Fixed my faucet in no time, I haven’t had a problem since!
Great plumbing company, I called them and got a free estimate over the phone for slab leak repair in my house, their quote was fair so i went ahead and with the job, they were on time and completed the job that same day. Will definitely call them in the future for my plumbing issues.
Quick and responsive. Dispatch was not the best at communicating the actual problem to the plumber, but the guy they sent was great and got the problem figured out + fixed sameday.
They did a full sewer replacement gave me a bid and it was done within a week and a half! Highly recommend these guys for any of your sewer replacement problems!
Great Company i called them and they came out the same day repaired my water heater and gave me a free check up of all of my plumbing in my house
Horrible customer service. This company is dishonest and will lie to you to try and get more business out of you. Please beware and use any other company for your plumbing needs.
Awesome company they are now my go to plumbers I have just had them replace my water heater from gas to tankless took them a full day but that was it no problems afterwards and very reasonably priced.