Had a rattle noise I dropped off for inspection. Wayne replaced a sway arm but it did not remedy the rattle. When I reported the rattle still existed, he dug out the old one from the trash and reinstalled it then refunded my money. I asked why he would do that and refuse to fix. He said he was not a good enough mechanic to find someone else.... They were closing the shop the next week for vacation. If only he would had just admitted he didnt want to take on a job because of vacation. It was a very troubling experience. I had used this shop in the past and was always impressed. Not this time. To be fair, he did shake my hand and said no hard feelings. Nevertheless, my car still rattles and I have to take another day off work to get fixed elsewhere.
If you are looking for an honest shop where you can get quality work, using factory parts, at reasonable rates, look no further. Wayne Terrell runs the best, and cleanest, shop in town!
Weve been using Terrell brothers for the last 20+ years. I completely trust them with my vehicles and feel like they really look out for their customers safety without price gouging.
Very clean and well organized shop matches their services. Always our go to shop for our vehicles.
Needs more personal and in touch with the people,that they serve.
I have had to put my car in the shop a few times this year and every time I have gone with Terrell Brothers. Great guys who not only know their stuff but also work quick. Very friendly. 10/10 will trust them with my vehicle if I need to again.
Great people! Wouldnt trust our vehicles with anyone else
Went in to get my rotors replaced. All the guys I encountered there were super helpful and finished the job in no time. I especially appreciated that they called me when my vehicle was ready. I had to call myself after it was well past the stated time the job would be finished at the last few service centers Ive been to. Id definitely recommend this shop for any needed repairs that they do.
Great service!
My son was home on leave from the U.S. Navy, his truck broke down the day before he was set to leave!!! Adrian Terrell worked all day to get his truck up and running so he could make it back to Norfolk VA. In time!!! Terrell Bros. Auto is the only place I will ever take my cars, and trucks too!!! They are a honest good hearted bussiness!!!
They keep abreast of constant changes in automotive industry. They are honest and only fix what needs to be fixed! I am always impressed with their low-key approach. I have utilized Terrell Brothers since mid-90’s.
I have been to Terrell Brothers a couple of times. Great customer service and fast service times. Great guys!
Great service
Always great service. Trustworthy and Honest.
The best place in West Georgia to take your vehicle. The Terrells are honest, efficient, and extremely knowledgeable.
Honest and dependable . Terrell Brothers has repaired several vehicles for my family and has always done a great job .
I have been there twice now and I have been well pleased with my experience both times.
Professional, honest & a joy to brag about.... Awesome Terrell Brothers!
By far the best auto repair shop around!! The Terrell’s are honest guys who won’t rip you off and they will fix your vehicle right..Myself and the rest of my family takes all our vehicles to Terrell bros for any and all repairs..If you want your vehicle fixed right in a timely manner with very reasonable rates then TERRELL BROTHERS is the place to take it!!!
The cleanest organized automotive shop I have ever seen. THAT speaks of the quality of their work. Always fair and honest.This is a place that I feel comfortable with my wife going to by herself without worrying they will take her to the bank on inflated services and costs.To the person that gave two stars, that is disappointing and I feel like you may not have made your need clear because they have been up front and honest even if it meant they could not fix something for me. Surely there is more to the story. If you did, then I apologize for my misunderstanding.
This has been my go to spot since moving to Carrollton. Always quick and always courteous. Car never comes back with a problem it didnt have before, and that is huge for me. I like and trust these guys which seems to be a difficult combination to find these days.
Honest, experienced professionals. Always friendly and timely. Best Automotive repair shop in town!
Fair and honest. If it isnt needed, they dont recommend it.
Super nice guys, reasonably priced good work had work done on my f150 pretty big job and got it back same day everywhere else wanted 2 to 4 days and more money
Always quality service!
Always A Blessing!!!
THE WORST SERVICE EVER! THEY WANTED ME TO LEAVE MY CAR FOR A NIGHT FOR A OIL CHANGE AND CHECK UP. I DIDNT MIND AND THEY REFUSED ME SERVICE!. MADE NO SENSE. I DONT RECOMMEND TO ANYONE.
These guys have great customer service, great knowledge, and great pricing.
The best service in town.
Great place, great service
Great repair shop