Did state inspection and helped me with a light fixture they were so kind and amazing professional and quick! Definitely going here from now on!
Clayton did a great job in providing the results of 29 points inspection with photos of lots of engine parts and accessories. Haven’t seen this kind of quality workmanship from anyone else. This is very helpful. Thanks again.
I’ve never used them before I moved to Texas and I’m not sure where they’re located but it was nice to actually see that the vibe matches the name. They were trustworthy, loving to my son, pricing was fair and they only had my car for one day. I’ll definitely have them do more work on my cars in the future!!
They do a free brake diagnostic which was really awesome. Every place I have been to always charge for this so I was pleased. I like that they went over what major issues I have that should be addressed first and on down.
My experience was very good. I got texts that let me know what was going on and every time I called they were very helpful. I also liked that I could bring up my kids because there is a good place to wait. Lastly, the bathroom was as clean as my house and thats a win.
Will always approaches and welcomes one warmly (remembers customers by name). Ive always felt that Ive received honest quotes and work from the staff at this location. They complete work in a timely fashion and have made it clear to me they go the extra mile in making sure the work is correct and that it fixes the problem.
I didn’t have an appointment and stopped in due to some issues noticed while driving. They were very helpful and checked my car and let me know the issue. They were able to fit me in that day which was wonderful. The people are so nice and friendly and their work is awesome.. Even got me out earlier than expected..
This is my first time coming here to get a simple oil change. And I end up getting a phenomenal experience. One of the best customer service experience I had with a oil change. Clayton Dysart was my service writer. He did an amazing job and the staff. Definitely earn my business for a long time.
First class service here! Brad and Greg have exceeded my high expectations. I will be a forever customer and highly recommend them! I wish every busy gave this high quality service.
I went to Christian Brothers to get a State Inspection so I can renew my car registration. I also wanted to have them check my brakes because I started to feel that they need to be replaced. Clayton was super helpful and very knowledgeable. They’ve finished my inspection, and did a check on my brakes- free of charge, and told me that they’re still good, which was a relief for me. They also updated me on the process of what was going on with my car through a text message. This was so cool!I would absolutely recommend Christian Brothers for anything your car needs. Clayton will gladly help you with whatever you need. I honestly can’t recommend this place enough.Khalid
They charged a 450% markup value for a
Good services, all issues with my car were fixed. The team is very professional, friendly and polite. I like their updating status with text and email for well detailed jobs and estimates. Nothing hidden. All well explained.Can I repeat super professional ?Will and Clayton are amazing with their customer services
The owner, Brad, is AMAZING!... I WILL be a repeat customer.
Fast friendly service. Was able to get my vehicle inspection done. Treated very nice and everyone was super helpful!
I have been doing business with Christian Bros for several years. I am always satisfied with their work.They make it easy for you to schedule an appointment and if you need a ride home, they will take you and when the work is done they will bring the car to you. That is good for people who only have one car.The workmanship is great and you can be comfortable knowing the job is done the right way and their prices are reasonable.The office is comfortable and clean. Relax and have a cup of coffee.Wanda M.
Fairly priced repair services that provide good work within a reasonable amount of time. They also have a mom and pop shop vibe that is tough to find nowadays
My experience with Christian Brothers was wonderful! The staff is very nice and professional. They do great work and explain things to you as they go to make sure you understand whats going on with your vehicle.Thank you for the diagnostic test and my new battery.
The work was great and prices are fare but it’s the staff that makes my experience great. From the time you walk in till the time your vehicle is done they make you feel comfortable and explain everything. As a single woman I am very careful where I that my car and spend my money but I have no need to shop around anymore y’all have a customer for life.
They were professional, friendly, and quick. They gave me a ride to and from work while my car was being repaired. They were very transparent about every step with a detailed diagnostic that included pictures, and every charge was reviewed and authorized first. They are my go-to now! Thank you, Christian Brothers Castle Hill Team!
They are great, honest, and so helpful, and strive to provide the best vehicle repair service to the customer’s satisfaction. My car is running great because of their service. I highly recommend Christian Brothers Automotive. .
Extremely awesome people. Best service ever, with a smile. I took my Dodge Trex and Clayton was absolutely Amazing. Took care of what I needed. Highly recommend these guys.
Very expensive place and left with a bad impression on how they run their business. Other customers, be aware of high costs and attempt to buy your car back for cheap.My secondary vehicle broke down in the freeway near their shop with a broken cooling hose assembly, based on how close they were, I had it towed for inspection and possibly get it repaired. They advised that theyll do a cooling system inspection and give me a call back.Next day, they provided me with estimate of repairs, parts mark up was outrageous, labor cost was also very high for just the cooling hose assembly. They performed other inspection such as brakes, filters, etc. where the total price to repair the vehicle was well over $2,000, just the broken hose alone was over $1,200. I opted to not perform repairs and just paid $70 for inspection, up to this point the shop was OK, just expensive. My issue was when the towing truck showed up to pick up my car and the guy (Clayton I believe) came out to rudely offer me $250 dlls to take my car out of my hands and avoid any future issues... now, that is the rudest and non-professional comment Ive ever got in a mechanic shop, this made me wonder, what if a non-mechanically inclined person show up and see a high estimate that ultimately end up selling their car for $250? Is their business model to quote expensive so customers are discouraged to repair an older car and ultimately sell their vehicle? I certainly feel this is the case... wonder how many people have fallen into this.Now, my car is not new, is a 2008 well kept that I use as secondary option with a KKB value of ~$5K+, (definitely worth more than $250), its well taken care since wife and kids use it, in general all our cars are in good shape and not just a clunker.I left a bad review in their customer feedback email and Brad called me back, he argue the point of their warranty to justify the high costs and declined to comment as to why their business model is to buy a car for cheap.End of story, I bought the assembly from the dealer (OEM new part) at $240 + $20 on coolant + 2 hours of my time in my garage and car is back on the road.I dont recommend this place at all.
Dropped off my car on a Monday after calling to confirm that they would be able to remove bolts from my oil pan that had been stripped. This was the only service i required of them and brought the car to their shop after they quoted to remove it. They held onto my car for 5 days and at the end of that tried to sell me on 6 other repairs that i did not need done by them. (Im a mechanic just needed the machining done) When I refused those services (about $2000 of estimated repairs that are basic maintenance and easy fixes Which have since been addressed and fixed for roughly $500) I asked for only the single repair for which I was quoted and after 5 days they told me that they couldnt do any work on my car and returned it a week later with no progress whatsoever. I subsequently took the vehicle to the dealership and they removed the bolts no problem in 2 days.This Shop will try to milk you for what you have and if they dont get their way theyll refuse the original service promised. Delayed my repair for a week and Put me out of my car a week longer than needed. Never bringing a car here ever again and I advise you to find an Honest shop as well cause this one Is not the answer.update: in response to Christian brothers: You quoted me for repairs in no way related to the bolt extraction. At no point was I quoted for additional costs. You wouldnt do the repair originally quoted after I didnt want you to do the additional repairs. there was no miscommunication, just shiesty management
I really enjoy going to Christian Brothers - especially this location. It is ridiculous how many places will lie or try to get you to do services that are not critical or even necessary. I can trust that my repairs or service will be done quickly. I have recommended a few people to this location. I trust the guys here and they want you to know they are knowledgeable and care about your experience. That’s rare. Thanks!
This could have been an incredibly stressful situation as I was on my way to work and my car would not start after I stopped at the gas station. CBA sent someone to the gas station and Jump started my battery. They took care ofMy car and took me to work. Service was fantastic. I avoided a tow and I avoided having to go through my insurance company.
My BMW X5 broke down on a Sunday while visiting Dallas area from Houston. I left it at CBA. Monday came and I quickly received an phone call and text message. I told them about my situation and they quickly began repairs. They helped me get out of a jamb. Thank you to my service advisor, technician and owner. They all did a great job
This place is amazing! I read the reviews and had to check them out. Clayton and the rest of the office are SO friendly, as soon as I walked in I got an overall welcoming vibe. He explained what might be wrong with my car and I didnt get the sense that he would cheat me like I do most places. They got done fairly quickly as well despite being backed up. I am definitely choosing this place for my shop to go to and will recommend this place to anybody that needs car help
Nice people but dishonest businessman. Destroyed suspension on my car which negatively impacted my transmission as well. Go elsewhere.
I recommend NOT to go here. These guys will try to rip you off under the notion of being “Christians.”I had a check engine light and the nearby Jiffy Lube indicated to me free of charge that there was an issue with my EVAP system.I then went to CBA in hopes of fixing my car. There they told me that I have to first get a full diagnostic before work could be done even though I knew what the issue was. I proceeded to pay $130 for it where they confirmed the issue with the EVAP system. They quoted me $575 for parts and labor. They also quoted me $890 on additional things on their report, including changing just my rear brakes.When I asked them what the different parts do and what the breakdown of the cost of labor was, their lead mechanic answered me in an aggressive and off-putting manner that led me to go to another mechanic. That other place that told me the issue was simply caused by a hose that broke. They changed the hose out for me for just $5 and didn’t even charge me for labor since it was so easy to replace! That fixed my problem. Had I did the work at CBA, I would have been out a lot more money for such a simple issue.I hope they conduct business in a more fair manner being Christians for others.
They asked to leave my car. They work was simply to fix side mirror mechanism. They asked that first they need to do diagnostic for $130. I dont suggest their service
The gentleman here are amazing. They quoted me less than a nearby mechanic and were as honest and helpful as can be. To say they went above and beyond would be an understatement. I wouldn’t imagine going anywhere else
Everyone is awsome. Give them all a raise, they deserve it
They are very honest and give great servic
Appreciate them working with me and advise me the other things that’s needed .Professional and great at communicating and updates .
As always Christian Brothers Castle Hills did an amazing job with my 2015 Dodge Challenger. I highly recommend them and will continue to take my vehicle to these car care experts.
They are always reliable and on-time. I trust them! Will is always there to answer any questions.
Great and fast service. Very friendly people.
Thank you so much Christian Brothers for going above and beyond to fix my nightmare experience with KwikKar on Old Denton Drive in Carrollton. I went to Kwik Kar for a simple oil change and I had the worse experience it ended up with the angry employee tossing my oil cap and letting me drive off without it. This could have ignited a flash fire from the large amount of oil that sprayed all over my engine.I called around for references and several people recommended Christian Brothers in Carrollton so I took my car there the next day to get another oil change. They were so nice and even cleaned the oil off my engine and hood. They have shuttle service and were on time with everything. They have my future business and I highly recommend them if you want quality and great service. Their costs are better than most too.Thank you,Stephanie
Love these guys. It is a joy to spend time with them and kid around. Watch out for Brad. That guy is a hoot! (O yeah. They do a good job with my vehicles.)
We had an absolutely wonderful experience here at Christian Brothers Automotive. Will was exceptional as our contact for repairs and was very prompt and communicative! He explained everything in detail and went above and beyond to work with his crew to get things done the same day, even though it typically would have taken longer to do all that was necessary! I highly recommend them for all your car service and repairs!
Very pleased with my experience here. Will Barrios addressed my issue with professionalism and was honest and upfront with me. They are on the pricier side but they were able to meet my deadline and top quality, so was definitely worth it. Great customer service all around from all the employees there.
These guys were fast and extremely courteous throughout this entire process. They shared great details during the works progression and constant follow up. I couldn’t be happier with the work that was done and thankful I took it to their shop! Job very well done!!
Will worked with us in this difficult time to help find a solution that we could afford, but would also take care of our issues. He kept us informed every step of the way and made sure we were taken care of. In these difficult times, it is uplifting to find a company that cares about its customers more than they do the bottom line. They will be our go-to auto shop for any future needs. They have earned loyal customers in us.
Amazing service and quality of work. Always feel like part of the family. If you need your car troubleshooted or repaired I definitely recommend this place.
They go above and beyond. Great service!
They are very professinal and friendly worker. Their waiting room is like your house. Love this place.Highly recommend go to this place
This Christian Brothers Automotive location was recommended to me by Discount Tires after purchasing new tires for my car and was the the best in helping me with my cars wheel alignment. They are very professional and really care about their customers. They are also very reasonably priced and offered shuttle service to and from my home while they fixed my car. 😊
I highly recommend this company. I had an engine issue repaired. They are friendly and very professional. They also give discounts for certain services. I compared estimates for my engine repair and saved $150 with this company. I believe you will have a very good experience with Christian Brothers Automotive.
They have a new routine customer! Great customer service and they’ll even pick you up!! I will definitely return for all my maintenance and repairs. Thanks guys you rock!!!
Always takes great care of my car. Service is above and beyond. Waited til after close on a Friday to allow me to get home from work and pick up me car.
This establishment is clean, the waiting room is super comfy and inviting, and all of the employees are incredibly helpful and friendly! Bring your business to Christian Brothers Automotive. You’ll receive honest and trustworthy care from individuals who truly care about you. And they support the military 🙌🇺🇸
Excellent service, courteous, and timely!
Okay, wow. I don’t think I’ve ever received better service in my life, anywhere! I came in to run some diagnostics on my car after having been deployed for a year and they took care of major issues in record time. Any other shop would have kept my car for two days I’m sure. They had it out in a couple of hours.Want to give a huge shoutout to Will for being an excellent dude and providing incredible customer service. They even provided me with a shuttle home while I waited for my car, and a ride back when service was complete. Pricing was completely reasonable, too.Will recommend this location to anybody requiring automotive service. Thanks, CB!
Nice people. Been here before. Always done right.
Push me in front of the line, great customer service etc
I was refered to Christian Brothers by a co-worker. They were very professional, friendly and courteous. I have been to a couple of other places that did not fall under the same categories. I will be returning for some other repairs in the near future.
I have used these guys for several years and always had superb service. The find what the issue is and fixes. Recommend other maintenance that might be needed but never any pressure. Highly recommend!
It was very good !
It is reassuring we can count on Christian Brothers to take good care of us, in quality of work, assessment of the problem, and honest and fair pricing. They are also good at scheduling appointments to get you in and out efficiently. Makes car service much less stressful than it otherwise would be.
CHRISTIAN BROTHERS gets 5 stars in quality,value,professionalism and punctuality. I have never been dissatisfied with the service I receive. BRAD, SID, and the rest of the crew go above and beyond to ensure that all you automotive needs are met.
We we’re on the road driving from Arkansas moving to Hawaii via San Diego when we arrived in the Metroplex..... car trouble. Decided on Christian Brothers as we did not know where to go with the problem. They instantly understood our dilemma (We had an appointment to deliver our car to be shipped in a couple of days) and were somehow able to get us fixed and back on the road the same day. The employees are ALL very professional and treated us like family. Simply the best experience we have ever had at an auto mechanic shop. You can not go wrong stopping in to see these guys!
Very nice and professional group of guys that do great work, would highly recommend them!
Great customer service, provides rides to and from your house, and they give a very detailed diagnostics test that other places don’t do.
I go to them for my motorcycle inspection. Professional service. Awesome Godly men! Thank you all!
Great customer service and was able to get my inspection very quickly.
The most prompt and upfront auto repair business I have ever experienced. Quick estimates with and explanation of everything. Great customer service!
Felt like I was in good hands.offered to help with other places have turned us down.
I am so thankful for Christian Brothers and the EXCELLENT service we received! They were so kind and were able to get me in and out quickly! In the waiting area they had coloring books and crayons which were great to entertain my kids! I highly recommend Christian Brothers and the team at Caste Hills!
Very professional, friendly and fair prices. Weve been taking our cars here for a number of years, always pleased.
CBs is my mechanic of choice. You wont meet a finer bunch of folk who care about their customers more than them. Pricing is competitive and fair, work is completed in a timely manner, and their ride service is a huge help to be able to drop off my car and get to work.
Honest and reliable.
They took my son’s car last minute and rushed ordering the parts to repair the AC completing the work as fast as possible since he had to leave for college. They explained the problem clearly and simply provided outstanding service.
I was blown away by how kind and welcoming these men are. I got in super quickly for a state inspection, and I had hardly sat down to listen to a podcast when they had completed it. I highly recommend
I’ve been a customer of Christian Brothers Automotive for several years. Over time, staff and ownership have changed. However, quality of work, sincerity of the staff and overall integrity throughout have always been the hallmark of this location. If you’ve never had this experience, make it a must do and you will never regret it.
I have been going to this Christian Brothers Automotive for years. Recently I was getting a car ready to donate. They worked with me to get a good deal on the repairs. I am grateful for their consistent kindness, knowledge, and patience.
Excellent service from Will who kept me informed about the status of my car repairs. They refuse to cut corners here and the repairs are done correctly.
Very professional and courteous. I have already recommended the shop to my friends.
I had a state inspection done and I was in and out in about thirty minutes. They gave me a bottle of cold water while I waited, nice touch. Always have had good service at this Christian Brothers repair shop.
This place was recommended by a coworker. Could not have asked for better service! The technicians were very knowledgeable and the waiting area was immaculate. Definitely will come back!
Fast and friendly
Went in for a $170 battery and almost got stuck with replacing my alternator for $1400. Shocked doesn’t exactly describe how I felt when I saw this amount. They had me panicked when all they had to do was reset everything to make the battery light go off on my dash. I would recommend doing that first next time before putting someone in panic. They were nice but I question their intentions.
Christian Brothers Automotive was very professional. They took the time to explain and show me the problem with my vehicle.I appreciate there honesty and expertise & would highly recommend their services.
Trustworthy and kind staff who genuinely go out of their way to make sure you’re taken care of. The waiting room has everything! Comfy furniture, coffee station, candy and snacks, drinks and even an iPad and coloring items for kids. I won’t go anywhere else now that my car is out of warranty.
Great customer service! They are very honest and get the service done in a very timely manner.
Excellent service and communication
This place is great, the staff is welcoming and they offer great services. They make sure you are taken care of the entire time you are there. I would check it out, if I were you!
Great service, but even better people!!!
The mechanic was knowledgeable and eager to help me out. I will be using their services again in the future!
Took my 2012 BMW X6 in thinking I needed 2 new shocks and they found a broken sensor that they fixed instead! Saved me a lot of money and I would never had known had to hey just gone ahead and replaced the shocks! How honest is that! Highly recommend using Brad and his Christian Brothers Team! Thanks toSyd as well!
Based on this, my first visit, I found the experience to be pleasant. The technicians seemed to be highly qualified, and the service was prompt and reasonably priced.
Best customer service ever ! Very honest and keeps you updated on the service and estimates ! great at explaining the problem and communicating with you before doing any service work ! We are long time customers and would not go anywhere else !
EDIT: Its been another 7 months, and Ive added a new car to the stable since the initial review. The vehicle has had more than its share of issues, being an older car (2006 Saturn ION). And again, the service and respect I get from this shop is outstanding. Not trying to sound like a shill, but I feel strongly about the quality of care and service I get from Christian Brother Castle Hills. I have referred friends to this location, and they are equally pleased. Just wanted to update my review as a satisfied customer.ORIGINAL REVIEW: I’ve been using this Christian brothers location for several years. They’ve always been quick, courteous, and give me some of the best rates on car repairs of the many shops I’ve been to. I cannot recommend this business enough.
This is the only place Ive taken our two cars to for repairs for several years. I trust them to fix only what needs fixed. Reasonable rates and timely service.
Excellent attention to detail and customer service.
Took my car in for an oil change this weekend and had a great experience at this location. Staff was so polite, efficient and had my car out in a very timely manner. I will be back and telling my friends! Thank you!
I came here to get an alignment, and they told me I had to pay $400 to get my inner tie rod ends replaced because they couldnt get them off because there was an excess of clay built up on them. I took my car to two mechanics who said they were perfectly fine, and got my car aligned somewhere else with no issues. The front desk clerk was rude after I started asking questions about the estimate and when I asked for my car keys back. I wont be going to Christian Brothers again.
I have been there a few times and they only make recommendations when something really needs work, I appreciate that. Especially being a female and doesnt know much about cars, most mechanics want to take advantage of that!
I love having my vehicle serviced here not only did they get the work done on my car they showed me exactly what was the issue by sending pictures and notifying me all at a reasonable and fair price as well I highly recommend them
This experience was quick and the service was excellent. I will definitely come back.