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Maxwell Heating & Cooling Inc
106 Rejen Dr, Carrollton, GA 30117, United States
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Maxwell Heating & Cooling Inc

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Ga
Review №1

After evaluation of existing AC System, We decided to replace all with new.A request for quote was completed within one day with four possible solutions. Once a preference was determined, it required less than one week to schedule the conversion.Crew arrived on the date and time scheduled and prepared our home with coverings to protect carpets and floors.Old equipment was removed and replaced with new, two modifications to existing ducts, operational testing and clean-up, all within eight hours. We are very satisfied with our new system.Accolades to Maxwell for the well trained crew who were very respectful of ourselves and property while completing their work efficiently.

An
Review №2

Greg and his crew was very professional, friendly and knowledgeable. They went above and beyond to make sure everything was done the way it should be. We dont rely 100% on reviews when we make a decision though we do put a lot of weight on them and that was our starting point of our search for a company. The reviews for Maxwell Heating & Cooling do not lie. We are completely satisfied and would highly recommend them.

Ma
Review №3

Maxwell technicians were very knowledgeable and professional. Performed beyond expectations and stayed late to finish the job. Good attention to detail.

Je
Review №4

Excellent experience overall. They provide quality product at a reasonable price. Great people to work with.

Ro
Review №5

Greg delivered what he promised. Installers were professional and courteous. Love my new system. The only reason for not getting 5 stars is some piping is not exactly square. Im a perfectionist.

ki
Review №6

Excellent service. Very thorough and explained the work they did. Will definitely use them again in the future.

Hi
Review №7

It has been a little more than a month since our new HVAC unit was installed. I have yet to have any problems or buyers remorse . The 2 man crew that installed our unit was more than professional.... They were on time. After installation was complete one of the installers walked me through the setup of my new system. I would give 10 stars if it were possible.

ds
Review №8

I have been very impressed with Maxwell. They have done repair work for me and they also replaced my home HVAC system. The are professional and very competent.

Da
Review №9

The first guy came out and complained the whole time. Got up in the attic still complaining maybe to himself but was out loud. Said the my thermostat on the wall was wired the wrong way. Moved one wire over and said it would get me through the winter. Heat still doesnt work. Charged me $203.00. Called again and a second guy comes out stays 7 minutes says my valve on the furnace was bad and it would cost me $500.00 for the part. Then left. Unexceptable!

Na
Review №10

Service was provided in a timely manner and needed new equipment was installed promptly and professionally. I would highly recommend this company for anyone in need of such products and services.

Sc
Review №11

If you need RELIABLE and HONEST service - Call these guys! NONE BETTER!! AFFORDABLE!!

Ki
Review №12

They have been to my home 3 times in the last 10 months. Prices were fair and job was done right. The service men were polite and handled themselves proper toward my property and to me. They came out in a very timely manner. They honor their word even at 3 months later. I would highly recommend this company for any of your heating and cooling needs.

Sh
Review №13

I called on Monday afternoon and they were very attentive and polite on the phone. Even though they were busy they worked me in. Jarred came and was very respectful and polite, he also had my air up and running very quickly. He didnt try and sell me anything I didnt need. I would definitely recommend them, and they will be who we use for our heating and air needs from now on. Thank you

Sc
Review №14

When looking to replace our Heat Pump we chose Maxwell Heating & Cooling for several reasons. They were able to respond almost immediately to our request for a quote and their price was very competitive and reasonable. Most of all they were very knowledgeable and courteous and carried the Lennox brand. Greg showed us our options and took the time to help us choose the system that was right for our situation and budget. They were able to respond almost immediately to our request for a quoteOn the day of installation the crew showed up right on time and worked very quickly getting to get everything completed. We plan to begin using Maxwell for our service needs as well in the future.Thanks to everyone at Maxwell.

Do
Review №15

This is the first time I have used this company.Man who came was here when he told me he would be. He was very professional and friendly. He explained every thing he was doing so I understood it. Answered all my questions and spoke highly of his employer. Will definitely use them for all my heating and air needs.

Ja
Review №16

Mark R. is great to work with as my service advisor. The company responded to my needs professionally. I highly recommend this company.Jack Etress

Ch
Review №17

Highly recommend! They may not be the cheapest, but if you want a quality hvac system installed, these are the guys. Greg (salesman) did a great job patiently explaining my options - Im an engineer, so thats not easy! Their installation crew is professional, courteous, and thorough. Shawn (lead tech) did a superb job, even went beyond to make sure everything was right.

Br
Review №18

We were pleased with the service we received from this company. Everyone we dealt with was courteous and professional. The installation team was informative and treated our property with care.We feel we got a good deal for our equipment replacement.We would highly recommend this company to family and friends.

Wi
Review №19

Maxwell Heat and Air approximately 5 years ago. We were impressed with the salesman as well as the installation crew.Since then, we have maintained a service contract for bi-annual service for the system.The price is reasonable and the work professional.I get a reminder phone call each season reminding me of the service and scheduling an appointment convenient for me.I would recommend Maxwell Heat and Air to anyone for a new system and service.3-26-2019Same procedure and same excellent service.I did have to be told by the service technician and my wife that the air conditioning unit was outside. For some unknown reason I thought it was under the house with the heating unit.I don’t think I will make that mistake again. Embarrassing to say the least.

Me
Review №20

My service canvas Mark Rowland excellent job highly recommend

Ro
Review №21

Very professional. Worked very efficiently and kept us informed of progress.Came when they said they would. We are very pleased with the unit and the installation. Roy Johnson

Ja
Review №22

Great service from the Maxwell technician, Mark Rowland. Quick and friendly! Arrived within an hour of calling. Nice guy and got our AC fixed fast!

Pe
Review №23

Had a great experience with Maxwell heating and Cooling yesterday. Had a service call in at 9am in the morning and literally within an hour Mark Rowland showed up to get my family up and running and cool again in this hot summer weather. Mark was very knowledgeable and gave me some great ideas to improve my system for our renovation next year. Very pleased with my experience with Mark and the Maxwell team.Thanks,Peter

Ga
Review №24

Always very helpful in terms of being able to schedule, and take care of the questions, and servicing our AC. Also very dependable! This is definitely a company you can trust. They sold me the Lennox systems, and it is a very good product!

Ja
Review №25

My regular heating & cooling company’s owner was out of town when our furnace broke down. I called and left a message about the problem. My company’s wife called and left a message that she had called Maxwell and that they were taking the service calls. Maxwell contacted me right away and said they had a service man who would be coming to our house as soon as he finished a job. Mark Rowland called me just to let me know that he was on his way. That was fast service. Mark fixed the problem by putting in a new part, cleaning our outside unit, and was through in a little over an hour.I recommend Maxwell VERY HIGHLY. Today, it can be a problem getting help when something breaks down.It is so good to know that there in a company that responds so quickly.Sincerely,Jacqueline Hartsaw

Ri
Review №26

Was able to get to me in just one day. Fast repair. Knowledgeable tech. The company that I originally bought my system from couldn’t get to me for over 6 days. Unhappy with Powers HVAC. Happy with Maxwell. Will use them from now on.

Br
Review №27

We selected Maxwell after obtaining multiple assessments and quotes. We selected them primarily because of the knowledge about their product and confidence. The sales representative was very open and honest. He reviewed various options giving us full detailed information so we could make a sound decision. This professionalism and overall attention to detail was the same for the installation and post install follow up. We will use Maxwell from here forward!

Ma
Review №28

I have been a customer of Maxwell Heating & Cooling for several, happy, years. If their work was not right on, I would not have remained a customer. They treat you like family and their work is excellent. Their pricing is fair. There might be someone out there who will do the work for less; but you get what you pay for. I would recommend Maxwell to anyone who is in need of HVAC service, repair or replacement.

Ma
Review №29

I’ve used Maxwell H&C for many years. They give excellent service and come very quickly and do exactly what they say they will. A real pleasure to deal with!

Da
Review №30

This was a great experience with your crew, they were on time, very courteous did the job fast and good. So much different than every one else working on my house. Great Job, Shawn Pope and crew !

De
Review №31

Great company, staff, and servicemen. Very prompt and efficient in repair of malfunctioning A/C due to a spider and ants building a nest in the outside unit. Also so helpful in options to choose from in updating an older house. No high-pressure sales but objective. Top integrity.

La
Review №32

I appreciate the promptness, expertise, and efficiency in service I received from Maxwell Heating & Cooling. I found each of the employees with whom I conducted business to be extremely friendly and courteous. I am glad I chose Maxwell, and I would not hesitate to do so again in the event of any further heating or cooling matters.

Al
Review №33

Maxwell Heating and Cooling provided high quality, friendly, professional service. They identified the issues we had and provided a resolution that was above and beyond what was expected. I highly recommend them!

Ch
Review №34

Way over priced for the service done. Very nice on the phone but technician was very rude and unprofessional. 260 dollars to replace a 15 dollar capacitor and then just left it in the box laying in the unit. Seems like a fire hazard to me. Will not recommend

Ch
Review №35

Jarrod did a great job! He fixed our heat pump system quickly and got us warm again! Very impressed with him and all the team members at Maxwell! I definitely recommend them!

Ja
Review №36

We were in need of a new heat pump for our house. All of our recommendations from friends pointed us to Maxwells Heating and Cooling. I contacted Maxwells back in March and scheduled an appointment with Greg Powers. Greg came to our home, looked at what needed to be installed, and went over every detail with me. He was extremely courteous and professional. Once we decided that the best option was a 4-ton, dual speed Lennox heat pump, we scheduled the installation. Donald Daniel and Shawn Pope installed the new unit in approximately 6 hours. Both Donald and Shawn were extremely courteous and professional as well. These 3 gentleman made this such an easy process. I highly recommend them for any of your HVAC needs.By the way, our 1st two power bills have been cut by approximately 40%! This unit is paying for itself.

Ga
Review №37

Great service! Technician took the time to check everything in a maintenance service call. He answered our questions and explained reasons for his actions. We are very happy with Maxwell’s and their excellent service!

Br
Review №38

Maxwells is one of the most professional businesses that I have ever dealt with. I not only use them for our business needs, but also for my personal work in my home. Their customer service is second to none. They always have a solution and then they stand behind their work like no other. Im thankful for their continued support and customer service as well as the fact they use quality materials on every job they have ever done for me. In this day we live in, it is hard to find the quality of workmanship that Maxwells brings to your business or home. I would recommend them 100% with no reservations!

Ro
Review №39

Very prompt arrival. Diagnosed the problem and quickly fixed and serviced the a/c unit. Repairman very nice. Will definitely use this company for all my future needs.

To
Review №40

Mark was very professional and very thorough. I was impressed with his work. I was also pleased with the work the guys did who installed the new coil. They were efficient and cleaned up before they left.

Ma
Review №41

Maxwell Heating & Cooling has always been our first choice and will continue to be. Thanks for another good job!Marc and Jan Limbaugh

Su
Review №42

Very proficient. Great job. Quick to respond in calling me back. Fixed in a timely manner. Thanks Maxwell Heating and Cooling

Gr
Review №43

My wife called because our heater was blowing out cool air the first time we turned it on this year. Maxwell sent someone out to look at it, and they worked only on the air conditioner; which resulted in a $400+ charge for servicing the AC. After my wife paid and tech left, she realized that he had it set on AC, and that it was the AC and not the heater that was worked on and charged for. She called the tech and they returned that afternoon to fix the heater for no charge, but only after we paid over $400 for servicing the AC; which was showing no issues and during a time of the year that the AC wouldnt be used. Glad we werent charged again for the return service, but still worried that the simple fix performed on the heater wont last and we will have to pay all over again.

Ro
Review №44

We are Maxwell customers and have found their employees to be very proficient and professional. They take the time to explain what services they provided and to answer any questions we might have. We are quite pleased with their service and care for our hearing and cooling equipment.

Ed
Review №45

We recently purchased a complete HVAC system from Maxwell H&C and have been very happy with the performance of the system. From the equipment recommendation by Greg through the the installation by Shawn and his team, we have been very pleased.

Da
Review №46

I had two systems replaced and the guys were finished and gone by 3pm. Everything went perfectly and Im very happy with the result. A big thank you goes out to: Greg, Shawn, Donald, Tate, and Austin. I highly recommend Maxwell Heating & Cooling.

Ra
Review №47

Maxwell Heating and Cooling did an exceptional job with installing our new HVAC system. From start to finish it was seamless process, from Greg to Donald and James, all are outstanding people. They know their business.

Ch
Review №48

Couldnt wait to leave these folks a 5 star review! From the quick, competitive quote for a new HVAC to the incredibly prompt service and install, Greg, Shawn, and team could not have been more professional, courteous, and friendly. We will be recommending Maxwell to everyone we know!

Ro
Review №49

Jared came out the day after we called about our air conditioning not working. He quickly diagnosed our problem and we had a new unit installed by the end of the next day. The cost of the unit was reasonable and the service is excellent. We highly recommend Maxwell Heating and Air for their products and their service.

Da
Review №50

Excellent customer service from Greg Powers, Comfort Advisor, and Shawn Pope, Comfort Specialist, with advice on best system needed to replace my aging furnace and installation!I know nothing about how heating and air systems work in tandem, but was given step-by-step process of why my blower was making horrible humming sounds. Greg gave me several options in a timely, cost effective quote when he said it would be done. Shawn and crew showed up a few minutes early(never happens with other vendors-you are always given a 2-4 hour range you must wait around for) and got right to work!So I didn’t have to climb up into attic, both Greg & Shawn took pics to show and explain what was going on with the furnace, including poor previous installation of gas line, wrong air filter size that left gap for inefficient filtering, and a poorly installed water pan I paid $162 last year by another company that was not draining and already rusted.I also saved 5% because I paid cash immediately after installation!! $132 savings!!!Thanks Maxwell Heating/Air for being an awesome LOCAL company that employees LOCAL community members to take care of business!! Excellent customer service that is transparent, timely, and trustworthy!David Bryson, Carrollton, GA

Jo
Review №51

We were so happy with the Maxwell Team. They were knowledgeable and professional when we had to have one of our units replaced. It was done quickly so that we never had any down time and the work was done before the summer heat arrived. Will recommend them to anyone who is experiencing air conditioning or heating problems. So glad to have found someone we trust.

Sh
Review №52

Maxwell Heating is always prompt and professional. The are very fair and will give you all the information you need up front. I used them at my previous residence and they were the first ones I called when we moved just to get a maintenance check. I would recommend them to anyone who wants quality, fair service.

Ph
Review №53

Maxwell added a new HVAC system at our place of business. Did a great job working around our customers. Everyone was very professional and the price was reasonable. They did exactly what they said they would do. I highly recommend Maxwell to anyone needing HVAC work, both service and new installations.

Da
Review №54

I would definitely recommend Maxwell to anyone needing ac/heat work done. I immediately felt a high trust level with Greg who came out to assess my situation. I as rewarded with this trust as the work was done very well in a very timely fashion!

JA
Review №55

Today was my first experience with Maxwell Heating & Cooling. I was extremely impressed as Jarrod Maxwell was on time, very friendly, courteous and professional. I will be using this company for my bi-annual heating & air check up and for any needed repairs.

Br
Review №56

Quick, reliable service at a fair price. I highly recommend this company!

La
Review №57

On time. Courteous. Professional. Complete review of visit at conclusion. Preventive work done and corrective work successful.

lu
Review №58

The service man came and fixed the problem and was super nice and efficient. Ive used these guys before and they are really good .

Lo
Review №59

Maxwell Heating & Cooling has always been prompt and thorough when weve needed hvac work or needed to install a new system. We own 3 properties and have installed new units in each one. We have been very pleased with Maxwell H&C.

Br
Review №60

Do not recommend. They tried to charge us 4x the amount that another company charged. I am the renter of the house. The name is under Rita Beck.

El
Review №61

Maxwell Heating & Cooling had my air conditioner repaired in no time at all. Materials were with the men and they went right to work. Great Job!! I would recommend them. Matter of fact my sister told me about Maxwell. I was worried about being ripped off but this was not the case with Maxwell. Thank you.

Ph
Review №62

Extremely courteous and professional, timely and completed the job.

Su
Review №63

Very professional and quality service. I really appreciate that Maxwell does routine check-ups so I dont have to worry. THANK You MAXWELL !!

Su
Review №64

Maxwell was timely, did exactly what they said they would. They patiently showed us how to use our new products! I would highly recommend them!

La
Review №65

Maxwell Heating & Cooling is the best! They are honest professionals who treat their customers with respect. I highly recommend them!

RO
Review №66

Great Company. Very professional. I have been using Maxwell over 10 years and all their services have been performed to satisfaction.

Ju
Review №67

Just moving to Georgia, I looked up the local HVAC dealers and Maxwell came up. Greg came out to do a survey and gave me multiple options, detailing what each one had (and didnt have). The following week Shaun and Austin came out to set up the system and did a great job. Very professional company, great product and great service. I wouldnt hesitate to recommend them to anyone looking for HVAC sales, service or repair.

Kr
Review №68

Our experience with Maxwell was great. They went over the quote with us and answered all our questions. Installation was fast and we love our new system.

Ki
Review №69

First guy that came was very rude and did not fix the problem. I called back and complained so they sent another guy who spent maybe 2 minutes and said I needed to replace the whole unit which is completely opposite of what the first guy said. Awful customer service. Would NOT recommend!

Bo
Review №70

I have always received fast, friendly and professional service from Maxwells.

Al
Review №71

Mark Rowland was polite, quick and very knowledgeable. Maxwell HVAC has always been known for honest and reasonable work. Highly recommended!

Wa
Review №72

Very good service. Quickly got my AC back on line.

Be
Review №73

Very impressed with how fast they were able to diagnose and service the problem. We will definitely use them for our future heating and air conditioning needs

Bo
Review №74

Great install. Good communications. All work completed in one day and excellent cleanup

Ro
Review №75

Called Maxwell for a initial service after we moved into our new home. Jarred arrived, did a complete system check and found that a compressor unit repair from a reputable company was done incorrectly. Jarred corrected the problem and now the system is operating within manufacturers specs. Jarred willingly answered several questions about our heat pump which helped us to make important decisions about our HVAC service needs. They are our new HVAC service company

Ra
Review №76

Best Heating and Air in town. Always professional, courteous and most importantly on time.

jo
Review №77

I couldnt say enough good things about this company. But a few to exite are, out of three estimates for the exact same new unit it was the least expensive, and the installers found a return duct that had been sheetrocked over since the house was built and it is now functioning at no additional cost. During the install I had a sleeping infant that was startled by the sound of the drill and the tech swapped drills to a low noise drill so it didnt wake the baby. My house is cooler than its ever been and I havent received a power bill yet but from what I understand it will be a fraction of the cost as well. Thank you so much for all that you did.

Mi
Review №78

Im new in town and called Maxwell and they came out and fixed my problem immediately. Since then they have serviced my units and did some upgrades and I feel that you could not find any better company or staff to work with. I would recommend them to anyone. Thanks again Maxwell.

Ti
Review №79

They are very reliable and very good people. They care a great deal about the surrounding communities.

Na
Review №80

The staff at Maxwell HVAC are friendly, professional and know what they are doing and do it. They even took time to point out things that need to be done but, not HVAC related. Thanks for many years of service.

Le
Review №81

I recently had the privilege of having Maxwell Heating and Air Conditioning install a whole new system in my home. Of course, some people just think that it is a matter of putting in two units (heating and air) and that is all there is. Well, there is much more. :-) I have been living in my home for 45 years (through two remodelings) and our shrubbery, especially the giant boxwoods are so special to us. I had the great fortune to have Donald and Shawn to install my system and they did an amazing job! The units work wonderfully and the shrubbery looks as if no one has even been there. You must realize that the new air conditioner was at least 50% larger than the original so it took some maneuvering to get it in place without damaging the boxwoods - and they did it just perfectly! Hats off to them. :-) Plus, the system is so wonderful! It is so very quiet and efficient. I highly recommend this outstanding company. They are amazing all the way around.

Ma
Review №82

After careful consideration, Pam and I chose Maxwell Heating & Cooling to replace both of our conditioned air units. Our original contact with Shannon was both professional and pleasant. He assured us about the quality of the Lennox brand that he represents and after doing our homework we chose Lennox over Trane. The install went great! His team went above and beyond to protect our carpet and hardwood flooring. The installers were pleasant and answered any questions we had. Thank you Shannon for going above and beyond.

An
Review №83

The Maxwell team did a great job and were very prompt, they explained our new system and were very helpful, I would recommend Maxwell to my friends.

De
Review №84

I have used Maxwell for years and they have good service and fair pricing.

L
Review №85

Maxwell always does a great job. They are prompt, thorough, and always helpful!

Mi
Review №86

Maxwell Heating & Cooling are exactly who they claim they are!!! They represented their company goals with extreme purpose to make sure that the air conditioning problem was resolved correctly and in a timely manner. I will not use any other Heating and Cooling company!!!!!

Mo
Review №87

Technician went out of his way to fix all of the problems he found with our unit. He explained everything before he made any repairs to get approval to fix them. He was very friendly and polite!

Ma
Review №88

Answered all my questions, good people for commercial or residential service.

Je
Review №89

Absolutely the Best!!! This day and age it is so difficult to find what Professionalism and Customer Service is supposed to be. Everyone at this company exhibits and exceeded what I expected...and I have really high expectations when it comes to investing in something of this magnitude; especially for my Dad who is 80 yrs. old! I live in Virginia now and I grew up in Carrollton. I needed someone that I felt comfortable with and that would take care of my Dad because I could not be there. After talking with the Staff I felt as if I was there. The Lennox System sells itself but the Staff is really selling themselves. They answered every question I had and were willing to work with me and my Dad in an unusual situation because of the distance. My Dad is so happy and ecstatic with the new system he keeps talking about how wonderful it is and how wonderful the installers were “They worked as a team, they did not curse, they were presentable, they cleaned up after themselves, and they showed me how to work the new thermostat!” Thank You so much!!!!

Al
Review №90

Great customer service! Quick response and repair of my HVAC unit.

Br
Review №91

A very nice combination of high level HVAC knowledge, friendliness, and prompt response. From top to bottom, a well-run business that I would recommend to anyone.

He
Review №92

Donald, James, and Alex did an awesome job installing our new furnace and air conditioner. Service was professional from beginning to the final caulking.

Sk
Review №93

Great company! Very consistent service year end year out.

Gr
Review №94

Great family owned and operated company with outstanding service.....Top notch!

Ni
Review №95

My air went out on a saturday in July! I called maxwell and the technician was there within an hour. he fixed my air and answered all my questions, made me feel comfortable with him being at my home with my family. I wont hesitate to call again!

St
Review №96

Jared is the best heat and air man in Georgia

st
Review №97

GREAT SERVICE HIGHLY RECOMMENDED RUN BY GODLY CHRISTIAN PEOPLE

Cu
Review №98

Wondrrful folks and service and we are oooold . Good service for over 25 years.

Pa
Review №99

Excellent! Jarrod was at my house within the hour and had my air conditioning going in no time! Great service!!!

ke
Review №100

Great staff

Information
11 Photos
100 Comments
4.8 Rating
  • Address:106 Rejen Dr, Carrollton, GA 30117, United States
  • Site:https://maxwellhvac.com/
  • Phone:+1 470-729-9090
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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