Process Peak provides a high level of service to its customers. Communication is key in business, and they have been consistent, prompt, and pertinent in their interactions thus far. Olin was knowledgeable and walked us through each step patiently. Each of the team members we have dealt with has been willing to communicate at our convenience and in a manner most agreeable to us. They are optimizing our social presence online, and have been willing to take on the headaches of multiple erroneous social presences.

We worked with Olin over the phone on our initial contact and had a very positive experience. He had researched and prepared information for us. When we explained some of the unique problems we face with our online presence, he listened carefully and offered good advice. We had a pleasant, no pressure conversation. Were looking forward to developing a good working relationship.

I just finished an initial call with Aaron Waldberg from Process Peak. He was very knowledgeable, informative and helpful. The service Process Peak provides is exactly what our company needs to help manage our online presence and reputation. I am especially excited about the Reputation Builder service. I signed up immediately and am looking forward to working with them. Aaron followed up quickly with an email outlining the next steps. So far I am very impressed with Process Peak.

Olin was very helpful in setting up our specific program for our The Little Gym location. We didnt need a package deal as was proposed, because we do most of our social media in house and we do well with that. However, he was able to come up with a plan that will fit our needs. Now, I hope to see a jump in our business in the New Year since signing on with them. Stay tuned for the results....

Olin provided me a systematic understanding of my current state of the business which resulted in a clear understanding of where improvements are needed to better promote my business. The presentation was done with clarity and pointed to my specific needs. Very productive and helpful to establish a plan of action for the near future.

I am part of the marketing staff here at Process Peak and I have to say it is a pleasure to work with all these franchise marketing maniacs. Everyone here has something to bring to the table and we all band together in order to ensure the success of our franchise clients. Thanks everyone for making Process Peak an awesome work environment

I have been working with Christian Urbach and the setup process has gone smoothly. We are just getting started but are seeing some traction with some of our social media outlets already. This is such an important part of our business and its nice to have someone that can lead in the right direction!

Olin Tichy and his coworkers did an exceptional job explaining how they can help my online presence. The time they took to dig into my company, learn about my business, and describe how I can make a better online presence was intriguing. They spent this much time learning about me without even a forefront commitment. I am looking forward to work with these guys and see how much they can help my business grow. From the beginning stages, I can certainly attest, that they have their ducks in a row. Thanks for the help Olin and Crew!!

Olin from PP took me through all the steps to gain control of my reputation. As a business owner, sometimes I get so wrapped up in the day to day that I allow some of the most critical opportunities to pass me by. We have been successful in our business for 7+ years and I wanted to find a platform for my satisfied customers to share their experience with others seeking a similar outcome. In 45 minutes I stopped this opportunity from passing me by. Thank you Olin for your help.

Olin and the team at Process Peak have been great to work with. Theyre very helpful and patient. Although I called one afternoon just as they were headed out for the day, they took the time to set up my Google+ verification and walk me through a few things for my Budget Blinds of Vista business. Its nice to work with a knowledgeable SEO /Online agency that values customer service. Thanks again!

We have had a couple meetings with Olin and are finally all set up! We are very excited to see what this program will offer us and watch our business bloom.Olin was great to talk to and explained everything we needed very clearly. This is such an important part of our business and its nice to know that PP is there to help us along the way!Thanks :)Budget Blinds of SE Calgary- Canada

Olin Tichy did a great job of explaining things that are generally out of my comfort zone. Ive implemented a few of his suggestions and have definitely seen an increase in my online traffic. The changes that he suggested were easy to make and have already had an impact on my business. Thanks Olin!-Tailored Living of Dublin and NW Columbus

I trust Process Peak. Their ability to problem solve and then deliver solutions is unprecedented. I have been pleased every time. Beyond doing their job well, they are just good folks and enjoyable to do work with...something I think we often forget in the day to day hustle of our work. I would recommend them to anyone.

As always my experience with Olin and his team at Process Peak is a positive one! He is informative, and extremely helpful in assisting my company with our marketing needs. He understands the difference between different demographics and can adapt his knowledge to work in your area. Highly recommend him. : )Cheers,Lisa HunterOwner at Tailored Living of Kelowna

Great experience with the company. I have had Google + issues for years that have finally been resolved. What a relief! Christian and the other reps that I worked with were very helpful and professional. Great job Process Peak!

Olin was great to work with over the phone today. He was helpful, thorough, & easy to talk to. He helped me with various items today and I look forward to doing business with him in the future. Highly recommended! Thanks again!

Olin did such a great job explaining how to better my business web presence. My first franchise is doing so well and now hes helping with the second! Thanks from Budget Blinds of Garland and Plano.

Just had a great meeting with Olin regarding your services. He explained everything very thoroughly. Cant wait to get the process going!Eric BoltonBudget BlindsEverett, WA.

Olin explained everything very well, what they offer appears to be just what I need help with. Stephanie called me the same day and has already started working on my package. Looking forward to seeing how Process Peak works.

Aaron did a great job explaining to us the importance of having an online reputation. The two meeting we have had with his have been extremely informative! We are excited to see how our business is going to grow!

Olin Tichy was a great resource of information while he guided me through the process of working with his products. He was patient also because I didnt decide right away. He gave me the chance to work through my own questions and concerns without pressuring the sale.I would recommend Olin and Process Peak to anymore looking to increase their visibility and online presence.

Although we are new to this arena, Olin Tichy has really worked hard to make us feel comfortable with Social Media. We are confident that he will continue to have our back and will help to move us forward in the process. He is quite personable and easy to talk to and has made this a very pleasant experience.

Aaron was very patient and went through everything with me. He also didnt seem to mind when I interrupted him with lots of questions. Got me excited to boost up my business!

Over good experience. The complaint I have is the follow up call that was discussed on the initial all was never confirmed so I was caught off guard when I answered the phone. No fault of Olins, it was the person I spoke with on the first call for information and Google + creation.Olin did a great job going over the process and what Process Peak can do for customers.

Olin was completely professional, knowledgeable and extremely positive in showing me the options available. It was a true pleasure interacting with him. He earned my business himself.Mark WileyOwner Budget Blinds Forest Hill, MD

Thanks Aaron Waldberg for your thorough explanation of your Process Peak services. I cant wait to get started and reap all the benefits of your company! With our busy schedules it will be beneficial to have an experienced company take over and spearhead our on line presence.

My experience with Process Peak has been fantastic and especially working with Christian Urbach. Owning a franchise is a daunting task with all of the moving parts so handing over my the Reviews portion of my business has been a huge stress reliever and time saver. Much thanks!

I had a great call with Olin. He really knows his stuff and was able to explain all the ins and outs of managing your reputation. Great Job!Tyler NicholsOwner

Process Peaks staff is amazingly supportive, friendly, and responsive. Their systems and process for project management is efficient and super user-friendly.Shout out to Rachelle, Garrett, Adam and Ali, Rosa, and Jamie M - you guys are the best!

We just finished working with Olin Tichy of Process Peak to help us get our business successfully off the ground. The services they offer are necessary in this day and time to stay competitive. Looking forward to working with Olin in the future. He did a great job explaining what Process Peak can do for us.

Olin and his team did an outstanding job of walking me through the process of increasing visibility on Google. I am looking forward to partnering up with Process Peak. I believe that they will be a great source in helping my team grow our business.

Working with Olin has been a pleasure. He walked us through the process step by step for both Budget Blinds of Lancaster, PA and York, PA. He helped to make sense of the existing sites and organize everything to a more manageable state. Would recommend Olin and Process Peak to any business!!

Olin Tichy was great to work with. Hes very knowledgeable about his business and made it easy for me to know what my next steps should be. Im sure Ill see results after working with him and Process Peak!

Olin, I want to thank you for helping Keith and I with our website. You made things very easy for us to understand. It was a pleasure talking with you and I look forward to working with you. Thanks again.

This is a resource for anyone trying to build a solid online campaign. Olin was extremely helpful on the basics of setting up and running a solid campaign, hats off to his service and knowledge!Scott BarnesTailored Living of West Orange County, CA

I had the pleasure of speaking with Olin on Dec 11, 2015 ..... He was very helpful, pleasant and most of all very patient as I had a lot of questions! Speaking with Olin gave me a better perspective of growing Griswold Home Care of Melbourne, FL in 2016!!!

Olin has always been helpful and we love the fact that he has always been our go-to-guy for our online improvement needs. He is friendly and very knowledgeable - an expert at what he does and we are comfortable knowing that we will always be looked after whenever we need it. Thank you, Olin!- Budget Blinds and Drapery of Lloydminster

Olin was extremely helpful in assessing my marketing and social media needs. He was very thorough in his explanations and was patient in describing my options. I look forward to working with him in the future.

We were very impressed with Olin Tichy. He was well prepared for our meeting, and presented a very viable program that we are considering. He answered all of our questions, and was extremely professional. We look forward to working with him in the future.

Just started working with Process Peak. Olin was my initial contact and very helpful. I researched a couple companies in our Franchise system before signing up and they were very happy with the results.

We are very excited to get started. Aaron Waldberg did an excellent job explaining what you do and how it will benefit us. Looking forward to seeing the results. Thank you!

I found out about FranConnect during our Convention earlier this month. I was contacted by Olin who proceeded to explain in details the program and how it could benefit our business. Olin was extremely helpful, professional and provided excellent explanations to all of the programs phases. I signed up for his services immediately.

I am so glad we chose Process Peak to help optimize our online marketing. Christian is awesome to work with and everyone I have spoken with thus far has been an absolute pleasure.-Budget Blinds of Pickens, SC

I spoke with Olin Tichy about his program and he was very knowledgeable and helpful. He was easy to work with and answered many questions in a professional and easy going manner. He helped me get familiar with the product and kept his promise to finish on time. Thanks!

My dealings with process peak has been wonderful. They explained everything and when completed asked if I had any question. Couldnt be more satisfied.

Olin Tichy did an excellent job of explaining the many ways we can take advantage of Social media Marketing. We are looking forward to learning more and working with you in the near future!

Excellent job explaining everything to us. I look forward to seeing a boost in our business due to much better management.

Olin was great getting me hooked up with my PPC campaign. He was very knowledgeable and helpful getting me off the ground. He even discounted my start up fee to get the ball rolling. I would highly Recommend Process Peak.

Olin explained to me in great detail all of the benefits their company has to offer. They are by far one of the best internet marketing companies I have ever come across.

I just had my initial consultation with Christian who was very helpful and has already helped me to optimize my business. I look forward to working with him, Taylor and the Process Peak team!Pam ShawBudget Blinds of So Orlando

Just had my initial call with Process Peak and Olin Tichy. I was very impressed. Olin gave me a quick education on all this internet/social marketing stuff, and now I am writing my 1st review ever. I will continue to process the info that Olin has sent me and decide which direction to go. Again so far very impressed.

Olin is wonderful to work with. Very knowledgeable and informative. Thanks so much for making this a great experience.

Olin was very helpful and informative! He answered all of the questions I had about Process Peak services and was very knowledgeable in helping us get the most exposure on the internet for our business! Thanks Olin!

We met with Olin Tichy several times over a webex and phone, and he took the time to speak to my wife and I separately due to scheduling, over the course of a month or so. He was patient and answered all of our questions honestly and with transparency. Our experience has been great with this company!

I am excited to have partnered with Olin and his team at Process Peak to help The Little Gym of Lake Oswego optimize our online presence. My interactions with Olin have been very professional, personable and informative. I like how transparent he has been and how he understands what we do at The Little Gym and how to best capture the right customer base!Sean, owner.The Little Gym of Lake Oswego.

I just had a great meeting with Julia Gautho. She explained everything very thoroughly and outlined what I need to do to improve my SEO. She is very enthusiastic and has great ideas! I cant wait to see my improvement over the next few months with her help!Susan GBudget Blinds Frankfort IL and Crown Point IN

What an awesome set of tools available to new startups that will allow us to leverage the power of the internet to build our business right from day one. Olin did an outstanding job of presenting the different options available and was very patient in answering all of our questions. At the end of our presentation, we had all of the data we needed to make an informed decision.

Olin Tichy has been great to work with! He is extremely helpful in recommending specific ways in which I can optimize my online presence. He is very professional and knowledgeable about his business and mine! I would recommend Process Peak and specifically Olin to anyone interested in improving their businesss SEO, online reputation, and online presence.

Aaron Waldberg did a fabulous job explaining how Process Peak can help us maximize our social media profile while minimizing the resources required to keep up with the process. Then Christian Urbach took over and helped us quickly get up and running. We have been impressed with the speed, thoroughness and professionalism of Process Peak and we look forward to the value this partnership will deliver.Gregg & Judi Ramsey - OwnersBudget Blinds of Southeast Louisville

Julia was very informative. We look forward to seeing what Process Peak can do for our company.

Olin was great explaining Process Peak and their offering and helping me understand things normally out of my comfort zone. We are in the process of putting Olins recommendations into place and hope to see more traffic on our site and more call soon.Thanks for the help.Mike Fortner Budget Blinds Anniston Al

Olin was great to work with. He pointed out somethings that I need to do. He said he will follow up with me in a weekBudget Blinds of Plano.Lloyd White

My Rep. Olin Tichy is awesome ! He helped improve my SEO by making sure everything was listed correctly and I cant thank him enough. I would recommend Olin and Process Peak to everyone, except my competition ! :-)

Olin is great! The service provided was extremely beneficial to our company. Thank you, thank you!

Olin explained the features of the software very well. He also gave us solutions in areas where we may need some improvement. GREAT job!

Olin explained all the features of their services to me and made it easy for me to understand. Looking forward to a good business relationship.Thanks

Olin from Process Peak was very knowledgeable and helpful with setting up our online presence. Thank you Olin for all the pointers, and we look forward to working with you in the near future.

Olin Tichy did a great job today with me on explaining their processes! Excellent communicator!

I wanted to say thanks for the time taken by Olin to assist me in changing from my current company to Process Peak. Olin was very knowledgeable and his customer service was excellent.

Olin Tichy was great to work with, he has helped me understand better how Google plus and other social media sites work and the importance of having them looking good.

Worked with Olin the other day, Great customer service and product. I would highly recommend him for anyone trying to increase there web presence.

I want to thank Process Peak and especially Olin Tichy for his valuable information and help with optimizing our Web Footprint. Look forward to working with you and your staff in greater detail.

Would like to thank Process Peak and especially Olin Tichy for making my life easier, he help me immensely in setting up some on-line marketing and Google+ pages. Thanks!

Christian is very helpful in getting our account set up! His follow up has been very timely.

So far a positive experience, we had a meeting with Olin Tichy, he is very enthusiastic and knowledgeable, he explain all the process and now getting ready to start services.Cant wait to get this going!

Our Business account was set up by Olin Tichy at Process Peak and he did an amazing job explaining the details of the account and how that would benefit our business and expand it too. Great job!!!

Olin did a great job of explaining the value of reviews in building online reputation and also how Process Peak can support that goal. Thank you!

Olin Tichy took time to understand my business process to help treat that area of need.He was very confident on the subject area and provided information for all the question that came about.

I would definitely recommend Olin Tichy from Process Peak to anyone looking to optimize their online presence! He is knowledgeable, informative and helpful.

Thank you, Aaron Waldberg, for making this such a pleasant experience. I feel your service will bring a new business owner an added peace of mind:)Thank you,kelly

Working with Olin has been a pleasure and he has instilled confidence that my business is in good hands with his help!

Olin Tichy has been an amazing partner to work with to help our Company (Real Living Real Estate Solutions) improve our online reputation! The customer service is top notch and all our questions concerns always get answered and resolved with ProcessPeak.

Aaron Waldberg was informative and answered all the questions I had. I cant wait to get started with Process Peak and know it will help grow Budget Blinds of Missoula.

Aaron was very helpful and knowledgeable. Thanks for the help in understanding the products available

Olin provided an excellent snapshot of the digital marketing landscape. He was smart, prompt, and personable.

Olin Tichy did a great job with showing and explaining how he is going to grow our social media footprint for Budget Blinds of Highlands Ranch and Centennial Colorado. We are looking forward to working with him and expect great things! Thanks so much Olin!Sterling and Jonny StumfBudget Blinds of Highlands Ranch and Centennial

These guys dont mess around, they make it happen and get results...I highly recommend them and Olin specifically!

Olin Tichy was super efficient at updating our Google plus pages for the highest internet traffic possible! Weve chosen to continue to conduct business with Process Peak.Great job!

Process Peak has a great offering of Social Media and PPC consulting services.I found Olin Tichy to be very helpful today on our phone call.

Olin did a great job helping me understand my digital footprint and how I can maximize my exposure. He walked me through the process in a way a non-techie could understand!

Olin is definitely a plus for Process Peak. He was very patient, clear, and detailed when explaining the service and followed through with every promise!!!. I have only been with Process Peak a short time but Budget Blinds of Douglasville is already coming up in the top 5 of organic searches.

I just got myself connected to the google plus program thru process peak and my contacts, Olin Tichy and Christian Ubach, have been remarkable to work with. They have made the transition extremely easy and it was simple to follow their directions. I am thrilled to be working with Process Peak to boost our business on social media. They exude very positive and professional demeanors as well as great sense of humors which make it fun!

We just cancelled our service with Process Peak after being with them for four months and not showing up on google searches. We were paying a lot of money for SEO but havent noticed a difference since signing up for them. Lots of promises but no monitoring and no results. As it turns out, our google+ page wasnt even verified and we werent showing up on any of the searches unless we googled our business word for word.I cant recommend these guys. They didnt deliver what they promised. They get you to write an amazing review right after you sign up with them (which is very clever way to get lots of positive reviews) but they dont actually make the difference they promised. How many reviews are from people who have tested and loved the service? Id have to look hard to find any...12/1/2015I spoke with Olin, from Process Peak, today and we had a long conversation about what we could have done differently to see the results we were hoping for through their service. I realize that I had a few misunderstandings and misconceptions that skewed my expectations. By communicating with them earlier, those misunderstandings may have been resolved and lead to better SEO.Its no small thing for a small business to pay the price equal to a small car payment each month for SEO. Process Peak has hundreds of clients, but it would be really great for them to have some sort of monitoring system in place so that some of us small, inexperienced business owners dont get looked over in spite of ourselves. Thats why we pay the experts. For the price, I do expect a certain amount of attention and results. The impression I had when signing up for Process Peak was that after a few months, because we understood results take time, our business would be found on google search for the areas we service. We werent showing up like we expected, which may have been helped if we were monitoring our own business on google.Since cancelling with Process Peak, I have been learning about and working our SEO myself. Though, I have started to see some of the positive results I was hoping for, it has taken a whole lot of time and effort to learn and implement all of it. With that said, I can see some value in business owners being able to call Process Peak up and have them do the SEO for them so they can focus on other business details.If I have any advice for new businesses getting started with Process Peak it would be to keep in communication with them. They give you a great initial consultation but its a flood of information that may be difficult for new comers to retain. With Process Peaks vast clientele, It will be up to you, as the business owner, to periodically monitor your situation and contact Process Peak for advise and with any questions you have about optimizing your experience and SEO. I wish I would have contacted them and asked questions when I took over the marketing for our business a month ago. Who knows, maybe we would have seen better results.Olin and I also spoke about possibly implementing an automatic email system. This way they could give advise to their vast customer base on ways to succeed and properly use the services offered by Process Peak. It would provide information for inexperienced business owners, such as myself, to stay informed and learn on more of a drip system then from the end of a fire hose. Its not a fix all but for those who read their emails it would help.With all this said, I changed my review from one star to three because I believe that Process Peak is putting effort toward customer satisfaction. In spite of my earlier negative experience, I can see those efforts.

Olin was a pleasure to deal with and very professional. I highly recommend his services to anyone that wants to grow their business quickly and maintain an active internet presence.

Excited to partner with Process Peak! Theyve been utmost professional!

We have recently hired Process Peak to assist with our marketing endeavors thru the internet. Olin Tichy was extremely helpful in explaining the process and how we can better drive people to our site. I have been trying to handle this myself for over a year and realized I need to run my business and let people like Olin and Process Peak work behind the scenes to help generate new leads and potential clients.Julia McAfee, Budget Blinds of Oviedo and East Orlando

Olin was knowlegeable and provided guidance and information to ensure social media and PPC campaigns help to grow my business! He was a pleasure to work with!

Aaron Waldberg was very helpful and knowledgeable! And Thank you Christian Urbach for helping with all the set up :)

Very knowledgable and easy to work with.