Everything was great. The technician showed up on time and got right down to business. Discovered the problem quickly and gave us the cost to fix it. The only reason I gave four stars instead of five is because I wanted to put it on my credit card, but he asked me to write a check instead. Said it would be (if I understood correctly) an additional 3% for the credit card fees. I may have misunderstood... Anyway, I am very satisfied with the company.
Repaired A/C. Of course our A/C decided to quit on us when temps reached upper 90’s and on a Saturday to top it off. Not only was Fuse open on the weekend but on Yelp they had a great rating. I couldn’t be happier with the outcome- made appointment foe Monday morning and Sergio came out diagnosed some issues - fixed them immediately! He was so knowledgeable and expedient. I was so impressed- I highly recommend!
Fuse HVAC installed an air conditioner in my homeearlier this month. I am so happy that it’s been installed because I work from home. They’ve truly made my life so much easier working from home. They even helped my install the Google Nest app on my phone so that I can control my new system. Thank you guys for your service 🙌🏾
We hired them to repair our 15 year old Air Conditioning units. The technician Valentin spent MANY hours thoroughly checking our systems, and gave recommendations of repairs. His judgement and professional knowledge are right on. After initial repairs, we ran into more problems, and he came back warranting his work and resolved the remaining issues. We highly recommend him and Fuse to all business owners. THANK YOU FUSE TEAM!
Alex from Fuse HVAC is an excellent example of a model employee! He arrived on schedule and was well prepared. He wore all his PPE and even took off his shoes to avoid tracking in dirt. He took a look at my kitchen ceiling lights and was able to diagnose the issue rather quickly. After agreeing to the very reasonable quote, he got to work and finished the job. Great attitude and definitely highly recommended! Thanks again Alex!
They came to check my HVAC system as I wanted to upgrade to Merv 13 filter. Mike was so wonderfully honest that it turns out I did not actually need them to perform any repairs or provide any services for this. He didn’t even charge me. Absolutely incredible, and I will definitely use them for all future appliances repairs etc.
Prompt, professional service. I really appreciated that the tech said they would refund me if the fix to the fridge didnt end up working. Would definitely recommend!
The Fuse technician arrived on time. He accurately and quickly diagnosed and repaired the air conditioner. That was great but what really set him apart was his exemplary customer service skill.
I had an electrical connection off from an electrical panel. They arrived earlier than scheduled. Diagnosed and find and fixed the problem in no time. I really appreciate their expertise and professionalism. I highly recommend this company. Thank you.
Fuse removed my gas furnace and installed a 3-ton Mitsubishi heat pump HVAC. I got 5 quotes and theirs was the most reasonable for what I wanted. I am super happy with the new heater. It’s very quiet and the heat is gentle, plus I now have air conditioning for those super hot days when the smoke is too bad to open the windows. Fuse was easy to work with and when something wasn’t set up right at the end, they quickly fixed it. I would use them again.
Very polite and knowledgeable technicians. Reasonable prices. Hired them to fix the issue with my refrigerator and electrical repair. Highly recommend them.
Valentin the technician that did the repair of my refrigerator he is very good. He knows what he is doing and that same day the repair was done . And the fee is just right. I can always recommend Fuse HVAC & Appliance Repair to my friends.
I called to get a quotation on central air, new heater, and upgrade of the main electrical panel. Large job and big bucks by any standard. It has been six calendar days and four business days and still no quote. Called today to find out what is happening. The guy who came out was super nice, but at this point Im just waiting.
The Fuse HVAC installed our new HVAC system and the nest control failed in a year. They have responded and repaired the problem extremely fast and efficiently. Awesome people!
Matt from Fuse installed charger for my electric forklift. Very good job! He was on time, and finished pretty fast. Reasonable price. 5 stars deserved!
I Needed an estimate for moving the location of a washer / dryer. The Estimators came and were very thorough, coming up with an estimate that was within range of my budget. They also made a suggestion to tie in the water heater that I wouldn’t have thought of. That solution would take care of the weird pipe going across my ceiling!
Top notch service. Quick diagnosis and expert repair. The whole end to end experience was smooth. Expertly handled.
My patio lights, the dining room chandelier and some outlets went out and could not be reset from the electrical panel. I was bracing for what I thought would be a costly major electrical upgrade and possibly days without lights. I got a next day appointment with Fuse. The guy from Fuse showed up late on a Friday afternoon and meticulously probed all the outlets and light switches on the first floor. He found a bad outlet with burned wires inside the wall, repaired it and was done in less than 2 hours. He was polite, cleaned up the debris from the repair, and the charge was reasonable. The lights were restored. I couldnt have been happier.
Great experience. The two guys who came to repair our HVAC system explained everything in detail including all costs. They were very professional and courteous. I would highly recommend them.
Prompt on responding to yelp query.. Damon A. stopped by as per scheduled appointment, even came in a bit earlier.. did basic diagnosis to triage the issue...definitely will recommend Damon and team for future service requests...
We have worked with Alex, Alan, and Leo from Fuse and they have all done great jobs on our appliances. Everyone we have worked with from Fuse answered all our questions and gave us honest answers.
Do not use Fuse. They rescheduled twice and then were late only to tell me that they will only fix my fridge if I pay $1,000 and pay for all costs even though it is under warranty.Follow up: The owner called me and tried to pay me to remove my comment. As you can see, I did not take the money. I hope they learn that they should not take advantage of customers.
Valentin from Fuse was polite, knowledgeable, and efficient. They were on site one day after I called them and other providers were wanting a week or more to schedule. I’m so happy to have used Fuse.
The service technician explained that the balance issues with our washing machine were due to direct-drive motors and sensors overcompensating for large loads of towels and blankets, and was honest in not selling us on any unnecessary service.
They replaced our AC unit . They gave us exceptional service . Very nice people .
Our AC stopped working the first day of a heat wave. I emailed out for help at 10PM. Fuse was able to send somebody out first thing in the morning. He quickly diagnosed the problem, had all the parts and fixed our AC within 2 hours. Thank you Fuse!!!
On time, quick repair. Only suggestion is to bring a small shop vac to keep water from getting al over and to let the homeowner know the evaporator cleaning solution is quite overwhelming in smell. Good to open up windows. Lastly just clean up a little more since it was an expensive repair.
They are very efficient and responsive. Highly recommend them.
One word - Awesome!Hired them to replace x2 wall unit heaters in my home. Chirill and Nikita were effective, efficient, and very clean. They were polite and professional. Would hire again for any other needed project in my home. Keep up the great work!
They were on time and new what they were doing. I would highly recommend them. Very professional and I liked the automation of reminders of the appts.
Very professional team and responsive. Highly recommended for everyone.
Fuse employee came out and serviced my AC. He explained what he was doing and was professional throughout. I would recommend!
I had an A/C issue and called Fuse HVAC. Other companies I had called for an appointment couldnt schedule me for 14 to 17 days into the future. But then a friend highly recommended Fuse HVAC. I called and was able to get an appointment for the following day. The technician even was able to arrive several hours earlier than our scheduled appointment. After checking the AC and house service panel, he determined that the issue was caused by the power coming to the house. He suggested I call PG&E for that repair. They are scheduled to arrive later today. So, although Fuse didnt repair my A/C, they were responsive, diagnosed the issue quickly, and seemed to be very professional and honest. I was happy to pay the $110 Service Call fee.
I had an electrical fault which knocked out power to my outside office and internet. The service was fast and professional. They are Covid prepared and careful. Work was done to full satisfaction.
The service was excellent. Kostas was on time and found the problem quickly. He was able to fix the problem immediately. He did need to order a part and came back as promised to install. Very pleased and happy to have our refrigerator back in working order!
Had a intermittent problem with the furnace. Georgy did a great job diagnosing the problem quickly which turned out to me a pressure switch. FUSE got a replacement part in a few hours. Great job!!!
Extremely polite, on time, and very honest. He gave horrible news about our fridge, but he made sure he checked everything else that could possibly be wrong with it first.
Arrived early, talked me through all the steps of his process, was very satisfied with his assessment, will definitely use them again
Ive been using HVAC for years. They are professional, reliable and reasonable. I highly recommend them.
Repaired our AC. He was fast and knowledgeable.
I called 10 other HVAC companies and everyone was booked. I need someone to come out immediately on a Friday. Fuse was there in 2 hrs!!! On time, professional and reasonably priced! Thank you for fixing our furnace!!
We are very happy with Fuse HVAC. They were prompt, professional and fixed our refrigerator.
Very professional. Great service!
Sergiu was awesome. Polite, honest and just totally helped us understand what to do. We will for sure have him come back.
Mike was very professional, knowledgeable, and had creative ideas for job. I’m now waiting for his bids.
Valentine was knowledgeable, professional and on time. He completed the work in a professional manner. Great job, well done
Their proposal was very professional, detailed and disciplined. We chose to go with a scaled back plan instead.
Repaired furnace with broken fan belt. They tested the system after the repair and checked for CO2 levels. All together they did a thorough and professional job.
It is about my 20+ year old furnace. I first thought of replacement and found the price is too high. I actually did some research myself online and managed to collect the replacement parts myself. Fuse HVAC gave me a good estimate, their people are really responsive online. Technician arrived on time that day and I got a message on my phone 20 minutes before the appointment time. Everything goes on smoothly, have all the parts I bought installed on my old furnace and it goes back to work. :) Thanks Fuse and will use your service again.
I called Fuse at 9:30am after my furnace quit working properly. They set an appt for later the same day, and Jose actually called and showed up early, less than 2 hours after I called. By 11:30am, the part had been replaced and furnace was working again.
Repaired AC unit. Good, fast and responsive.
The Fuse technician was on time, knowledgable, and fixed my problem. Id definitely use them again.
Our freezer started breaking down Thursday morning. Fuse had the earliest option between 10-12 Friday. (Today) Not only did they call and ask if they could come early! But they the repairman was there by 9 am. He diagnosed, told us the problem and said he could be back in less than 30 minutes with the part needed. He was back, in under 30 minutes, then fixed our freezer and was done and gone (leaving no mess at all) by 10:45.Spectacular service! We will use Fuse only in the future.
I got my HVAC (AC & Heat Pump) installed from Fuse HVAC around a year back. They did a fantastic job. If I remember correctly, Artur K. did the installation. He knew what he was doing, very professional and thorough with his work. I recently signed annual maintenance contract with them.
FUSE HVAC Repair came and fixed our burner range. They were prompt, on time, and gave reasonable, competitive pricing. I would use Fuse HVAC again for any other appliance repairs that come up.
I called Fuse Repair to replace my water heater. Lily was wonderful in replying promptly to my emails. Stan was clear in explaining what needed to be done, and answered all my questions when he came to give me an estimate. Chirill and Serg did a great job installing the new water heater. Every single person I spoke to was courteous and professional. I had called 3 other places before deciding on Fuse, and I am so glad I did. I have already recommended Fuse Repair to my neighbors.
Great service!! I called and they arrived within an hour, repaired our old Rheem furnace in 20 minutes! I highly recommend this team.
Alex repaired the circuit breaker quickly and everything worked again
Ac unit was off during hi heat wave and the tech was prompt and had us up and running in no time, definitively recommend!
I had a new HVAC system installation done by Fuse. The team was very professional from consultation, installation, to customer services. Although there was a technical difficulty during the installation day, they came back the next day early in the morning to finish the job. The communication with the team was easy and prompt as well. Great job!
They are very professional and detailed. Not only did they fix our AC, but also check the temperature at ventilation, pipes and our filter to make sure there is no potential issue.
Very thorough and professional. Was very pleased that their quote was lower than I expected. Would highly recommend for all HVAC and refrigeration needs.
I found Fuse in Yelp. My water heater and furnace are in my kitchen and I want to relocate them. Fortunately they told me they can do it. Today Mike came over to check. He was so patient with me, and gave me some options. Thanks, Mike!
They showed up 30 minutes early! Told me exactly what needed to be fixed and explained everything thoroughly. Gave me a quote for the work but also told me I could do some of it myself (Super honest). Only charged me exactly what was pre-agreed upon. Will use these folks again for sure!
Kostas did a great job quickly diagnosing and fixing the issue on our wall heater. He even vacuumed the heater after the work was done. He also wore a face mask and shoe covers the whole time. I highly recommend this company!
We have our A/c and heater installed by Hvac. They are super professional. We ran into a couple of issues but they were responsive and took care of the issue immediately. Highly recommend and will use them for future services !
Great job repairing the broken defrost sensor of my Samsung fridge. Also helped me clean the defrost drain pipe. Really awesome service.
Havent gotten the work done with them yet as Im still gathering quotes to compare but Fuse by far has been the most descriptive, professional, responsive and punctual out of all the vendors Ive reached out to. I understand HVAC companies are busy during the hot months and its hard to stay on top of all the requests but Fuse doing so displays much excellence. Shout out to Stan who came out for the quote
Nice service and follow up. Good professional work.
Fuse HVAC is our “go to” appliance repair service. They are skilled, courteous, efficient, and they stand behind their work. They are honest, and their prices are fair. We won’t use anyone else!
We had a new hvac system with a heat pump installed by these guys. They were great, fast & professional.
They are effective in schedule, quick response, professional!
Fuse is prompt on time and gave recommendation and reasonable quote for the job and completed job on time with satisfaction. 1200 sq ft house decreased 2 degrees in 20 min. I like to thanks Stan and Zaur for helping with my project.
I hired this company to replace my HVAC and I am 100% satisfied by the service provided
Fuses HVAC repaired my air conditioning unit. Good knowledgeable service technician arrived and did the job. Very satisfied with his work and communications with me.
Estimate for AC installation. The company scheduled my appointment fast, the technician showed in a timelly manner. He wore mask and put a shoe protectors on his shoes once he entered. I do appreciate that. He was knowledgeable snd customer oriened.
Simple and quick process to schedule appointment to repair a Samsung fridge that wasnt cooling properly. Repairman communicated in advance of arrival about arrival time, and was on time (and followed COVID protocol). Diagnosis was thorough (circulation fan in main fridge section had burned out leading to multiple secondary problems including icing over of the condenser, ice-blocked lines leading to water flowing to unwanted places) and repair quote was fair (he showed me online pricing of replacement parts needed from consumer-accessible websites so that I could tell he was not artificially inflating the parts price). Yelp deal saved $40 and was honored without hassle. Repairman had to make 2 visits (initial, and then 2nd visit once the needed parts were in hand). Fridge works again!
The technician arrived promptly and had a very professional manner. He appeared to be an expert on the Bosch dishwasher and quickly sorted it out, fixing the drain problem. Definitely would call FUZE in the future.
Literally I can say all the best things about Fuse HVAC. Each time our combo unit washers broke (one after the other) a Fuse rep came by within a day or two and totally fixed things up for a super-reasonable fee. Caring, gentle, professional folks working there as well.
Terrible! They sent a technician out to repair our refrigerator who did not speak or understand English. He wrote down that we needed a new defrosting unit for $400 which ended up being incorrect. Thank goodness we called another company to get a second opinion.
Fixed my 20 yr old fridge freezer that wasnt working properly. Great service. Will use again. Prompt, courteous, knowledgeable.
Service member arrived on time to fix our AC. They were professional, quickly diagnosed my problem, and were able to fix it during the same visit. Thanks for the excellent service!
Serviced my water heater, customer service is great 👍
Alex was great. He was thorough, respectful and safe as he inspected our HVAC system.
Had a burned fuse. He spotted it quickly and repaired.
Quick response and professional quotes.
Repair lighting fixture in my bathroom. The electrician arrived on time, quickly identified the problem and got the light fixed.
I highly recommend the Fuse team! Arrived on time, great competitive price.
Very Professional and technically trained for the job. We had them fix our HVAC return air ducting and plenum. When others had offered more expensive solutions and excuses, Fuse HVAC was on the job and got it done in a professional and immaculate way, better than i expected. We called them a second time to diagnose a Samsung microwave issue and yet again came out on time and gave us a diagnosis free of charge, when Samsung service center asked for 95$ to even come out and check. Very professional and knowledgable, highly recommend.
Leo was very knowledgeable, friendly and hard working!!!! He did a great job fixing a cooktop that;s not sold in the US! I would highly recommend him!!!!
Great customer services with knowledge, expertise and meeting customer’s need!
Responsive and were on time. Their prices were reasonable and did their job on time. 👍
Great people to work with. Honest and reasonable!
They were on-time, communicated well and very personable and professional. They are our new appliance go-tos.
Very professional like the crew not done yet but I like what they have done so far
The technician was able to fix the washer, that had few issues. Took few hours to fix.
I had an appointment to install a new GE induction cooktop. I checked and bought the right size of the cooktop ( as described on the website) but it became 1 inch shorter in the depth and could not fit on my old cooktop. The FUSE technician checked and was unable to install. He was on time and very professional. He gave me the right measurement again. I will request them to do other jobs if I have in the future..
Service was fast, of quality and prices are fair. Thank you very much for fixing my oven.
Replaced heater- A/C