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uBreakiFix
859 E Grand Ave, Carbondale, IL 62901, United States
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uBreakiFix

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Al
Review №1

Its a good place if you have an expensive phone! if you dont have an expensive phone youre out of luck, and you might as well just buy something new. you could probably find your screen for your phone, online for 20 something dollars, but with their service fees its going to end up being that times 5 or 6. I dont know why because it doesnt take them more than a 15-30 minute time frame

Te
Review №2

Employee was honest and upfront that the parts and labor would be more than the cost of the item needing repaired.Very professional and very polite.Hopefully, Ill never need their services, but if/when I do for something else, I would go here first.

Br
Review №3

I was able to book an appointment quickly and easily on their website. The employees are kind, knowledgeable, and do everything they can to help out their customers. My laptop was fixed within 2-3 hours which was amazing. I highly recommend this business for any of your electronic repair needs!

De
Review №4

I had a pleasant experience at UBREAKIFIX. My phone shut down Saturday night and I took it to be repaired Sunday. I chose the Carbondale office. The service was exceptional. The gentleman explained the problem with my phone, and worked me in . I was given a pic up time, and was in and out within 10 minutes. I definately recommend UBREAKIFIX to anyone .Thanks again !!

Lo
Review №5

Staff communicated my options, and prevented me from making a costly repair vs cheaper new purchase. Very helpful.

Sa
Review №6

They told me that I have to replace the housing for my phone in order to replace the screen. This is not a professional move from them so I dwent to another place and did it without replacing the housing.

Ca
Review №7

This is my second time here and I chose to come back because of the amazing customer service I received! I wasn’t disappointed this time either! I highly recommend UbreakIfix!!!

Gi
Review №8

So glad to have this place in Carbondale! They’ve helped me with TV, computer and phone issues. It’s very affordable and quick service, too!

Se
Review №9

Jamie talked me into getting the Asurion Home + coverage and thank God I did! I just got a call that my iPad is beyond repair and Asurion is completely replacing my iPad. I am a freelancer and I use my devices to do my job. This would’ve been a huge cost to replace but thanks to these guys I don’t have to.Easy to work with, friendly and quick response and turn around.Thanks guys!

Ja
Review №10

My elderly mother locked her self out of her phone and they did a super fast turnaround less than 30 minutes. We’re traveling from out of town so we much appreciated their efforts to get us straight.

sh
Review №11

The guy in the front was extremely helpful and took his time to explain things to me. Very quick service. Professionals

Li
Review №12

Very professional and very great on timing. They also do great work on all devices.

Br
Review №13

Loved the experience of u need ur phone fixed they are the place to go! If ur like me and need to do a walk in and don’t mind waiting they get it done quickly !

LE
Review №14

The iPad screen looked brand new and they had it done within a day. Ver friendly and definitely would take anything there again to get it fixed!

Me
Review №15

My phone turned out great. Lovely service. Thanks guys!!

Ju
Review №16

Walk-ins welcome IF you happen to fit into their schedule, which you have no way of knowing. Otherwise, they wont hold your phone, you have to set up an appointment and come back to drop it off. Kind of a pointless system. Would be nice if they just advertised that it is appointment only.

cl
Review №17

This is unique place to have your electronic items fixed they work on cell phones radios and various other thing a lot of the stuff that you cant get work done anywhere else to very unique place its Erica Mall Grand Avenue Mall is one of the businesses in there sometime go by and just check them out I think youd like it specially if you ever have need for radios and things of that nature sometimes its the older and electronic equipment that they work on but I would suggest you go in and see him tell him that somebody had to business there and enjoyed your company.

Je
Review №18

They were awesome in fixing my hp laptop these guys are the best and awesome i would recommend them to anyone who needs there computers fixed

Ch
Review №19

Its very professional and fast they got my phone done in the time they told me it would be done in

Ga
Review №20

Staff was very honest and helpful.5 stars and I dont normally give 5 but they earned it.

Sa
Review №21

The battery in my cell phone needed to be replaced and this business was recommended to me by Verizon. I use my phone for work, and I was so worried about it not being available. Even though I didn’t have an appointment, the gentleman helped me out and got my phone up and running in no time. What a relief! There have been a couple of occasions since then when I’ve had problems and they have helped me, and I feel they go above and beyond. I would definitely recommend them for their expertise and reasonable prices and willingness to help. Very pleasant young men.

Jo
Review №22

Website says they fix apple airpods. I walk in and they said they dont do anything with airpods.

La
Review №23

I have gotten the screen to my phone fixed, my PS4 cleaned due to the place I bought it from wasnt real clean and they cleaned it. Then my goddaughter messed my phone up by turning on something that made my phone not workable. They fixed it within 10 minutes for me. Please give them a try when you need an electronic fixed. They are the best.

ZY
Review №24

These guys are super cool and nice. My phone looks brand new! They even offered me a discount the made everything cheaper than expected.

Do
Review №25

I needed new phone battery. Found the right place for that and many other repairs. Called and made appt because from out of town. Prompt, friendly, and knowledgeable. My phone is working great now. Thanks!!!

Am
Review №26

I called and was able to get a same day appointment to fix a cracked screen. The service I received was extremely quick and efficient. A+++++

Pa
Review №27

Very helpful and price was affordable.

Di
Review №28

Excellent Job!!! And I will 😊 happily refer to uBreakFix!!! Thank u so much..

Tr
Review №29

They were very nice and my phone was fixed in a hour and a half

Ro
Review №30

I stopped by yesterday because my phone hadn’t been connecting to the charger properly. They unclogged it, cleaned it out good as new! Highly recommend them. Next time my phone breaks I’ll be heading back!

Jo
Review №31

I have two phones touch screen replaced here. The glass are not in good quality, very fragile, and got broken just a few weeks later.Also, the screen is draining my battery, jumping when typing. Not satisfactory.Anyway, this is the only phone repair shop around this area.

Ka
Review №32

Service was fast and staff was very helpful!!!!

Gr
Review №33

Jamie was excellent, but phone is still bad !

jo
Review №34

100% satisfied - fast service - affordable - saved my bacon. knowing i needed new battery last year, totally crashed, thought the worst. had it back in no time completely restored. THANK YOU. -- recommend.

Al
Review №35

True bang for your buck. Ask questions and they’ll explain the best courses of action. Very helpful and didn’t cost me anything!!

Wo
Review №36

They did not even fix my xbox they broke it even more

Br
Review №37

A few weeks ago I brought my phone in to fix a broken screen. The service was quick, friendly and my phone looks like new. Today I brought it in as my charger port was Working correctly. It was fixed in no time and they showed me how to handle it myself in the future. Great service!

Su
Review №38

Very considerate and responsive.

Mo
Review №39

Very polite and professional.

He
Review №40

Great place .... will fix about everything

Je
Review №41

Was given a quote over the phone We gave them the model # of the Ipad We then drove 62 miles to Carbondale walked in and was told it would be twice as much as quoted. Twice as much. So we drove 62 miles back with the same broken Ipad

Sa
Review №42

They were nice but couldn’t help me

Ro
Review №43

Helped figure out problem and since the solution did not involve repairing the phone did not charge us.

Fa
Review №44

Awesome service! .......quick, friendly, and informative. Those employees know what theyre doing. I had a new liquid screen on my phone and love it.

Ba
Review №45

Have taken my phone here twice and they’ve Always been so so good with service time & you can’t beat their rates ! My iPhone screen was obliterated and they make it look like it didn’t even happen !! Best location to go to .

Ms
Review №46

Always courteous, professional and upfront. I highly recommend!

Mi
Review №47

Friendly, fast, and most importantly, proficient. Carbondale is fortunate to have this business around.

Da
Review №48

We took our broken phone (screen only) to them at 3:45 pm, and picked it right back up at 4:30pm! They are quick and very affordable! I 10/10 would recommend you getting your phone fixed here.

Al
Review №49

I thought my phone was a goner for sitting in the thunderstorm for 3 hours but they fixed it for only 30$! Good price and amazing service.

Th
Review №50

They were very nice and kind. However, they called to tell us it would be done at 7:00 p.m. and we said we would be there the next morning since they closed at 7:00 p.m.. I showed up the next morning and my phone was still in a thousand pieces, their words not mine. I had to wait another 3 hours to get my phone. I had two 3-year-olds in the car who were not happy. Thank goodness there was a sweet employee that at least told me a place my kids could play. If it had not been for him, I would have been so angry I would have spit nails. Dont call a customer and tell him or her their phone is done if it is not! And on top of that, they didnt even have the screen protector that I had always had ( and told them ahead of time I wanted). I then had to drive to Carbondale, completely out of my way to get one. An extremely frustrating day. I know everyone has a bad one but this day made me want to pull all my hair out. If the phone doesnt work well, I will lose it. I hope everyone elses day comes out a little bit better. At least the employees were kind. The kid at the front was not very knowledgeable but he was new. He gets a thumbs up for an extreme effort and extra kindness. He gave it his all and he deserves kudos for that. Everyone has a learning curve and he was all about giving it everything he had. Very impressed with that young man.

Le
Review №51

They were up front and honest about fixing a VPN problem after I had locked myself out of my Samsung Note 20, took the amount of time they allotted.

li
Review №52

Very fast and professional

Pa
Review №53

1st time visitor ... Great customer service, I highly recommend them for your phone repairs and computer needs ..

Ka
Review №54

Quick and excellent service! Top notch! Highly recommend them.

Ma
Review №55

I absolutely love this store! They have fix numerous electronic items for my household and different family members of mine, and positive experiences each and every time. Things that we have thought where not able to be fixed, they made it happen, and at a reasonable price. Just last week I attempted to clean my kids PS4 at home looking at a YouTube video. Needless to say I botched up the job, I lost screws and it wouldnt even come on, and the case was in pieces, when I took it in to them. Not only did they finish what I started, but they replaced they screws that I lost, and all for just $40! I would rec. to anyone with electronics that need fixing to take them there. Hands Down!

Su
Review №56

Very quick to get phone fixed and back to my daughter, very nice people and very informative and knowledgeable!!

Ty
Review №57

Tv going to be fixed

Ca
Review №58

I thought I had lost all of my data all of my contacts all of my messages and all my photos. But you break I fix was able to not only retrieve all of my data photos and messages but fix my phone in the process. I not only have recommended this company in the past but I will recommend them in the future. Fantastic job

Gr
Review №59

Fast and reliable service at a standard price.

Tr
Review №60

Very affordable and safe in these trying times. Great incorporation on social distancing guidelines and the guy at the store was nice and friendly. Next time I inevitably drop my phone I know who I’m gonna call first before panic shopping for an expensive new phone

se
Review №61

I highly recommend this shop! Fast, knowledgeable, professional, and very reasonable! They are also provided great service after the sale. Top notch!

Pa
Review №62

Always professional and knowledgeable

Wa
Review №63

They were very attentive and helpful.

Ga
Review №64

The guy I talked too didnt seem to know much.

Mi
Review №65

Fast service: despite being busy, I dropped it off and the cracked screen was fixed in less than an hour and a half.Looks like new. Staff were professional, courteous and had a sense of humour. John was the employee who fixed my screen and he did a fantastic job.

As
Review №66

Very clean store. Good customer service

Va
Review №67

I had never heard of this place before until I had to go through insurance to get my phone screen fixed. Excellent business and VERY easy to work with. My phone screen was replaced and fixed in an hour and a half. Couldnt ask for better.

Jo
Review №68

Cracked the screen on my phone and took it in for repair. Cost effective and very professional. Also very quick turnaround of products.

Cr
Review №69

Fixed my husbands phone in a timely manner and are very professional. Best price out of everyone I looked at.

Li
Review №70

Very informative of what needs to be done.. very courteous, very professional and they get the job done at a very reasonable price. Thank you guys

An
Review №71

Awesome job and super fast service. They are doing a great job with infection prevention too.

Er
Review №72

Very friendly & great service!! John was amazing & very knowledgeable!! 100% would recommend to anyone needing fast & efficient phone repairs 🤩

Ma
Review №73

Great products and great service. Very helpful. Would go back again.

Ma
Review №74

So I was having problems charging my iPhone 7 and I brought it into this store to have it fixed. The guy behind the counter took my phone, looked inside of the charge port, and with his specialty pliers pulled out what looked to be a small rodent worth of lint. He then plugged it into his charger and it worked just fine. The guy smiled at me handed me back my phone, told me to have a nice day and that he was glad he could help. He did not charge me anything.This place seems very honest and trustworthy and I would recommend them to anyone.

M
Review №75

The guys are awesome! Super friendly and fast, Im a healthcare worker and took advantage of the heroes rewards and they fixed my broken screen for free. Thanks uBreakiFix!

Sa
Review №76

They are my go to place whenever I have any issues! Been going there for several years, and always pleased with the overall customer service as well as pricing! Thanks John you are the best as well as the rest of the team! Very satisfied

Al
Review №77

Super fast, friendly service. I got a new phone and a liquid glass screen protector was recommended. Very pleased with the experience at this establishment.

Ti
Review №78

Busted back glass on my Note 9. Replaced nice and quick with OEM parts at a reasonable price. Rep was nice and helpful. Very happy they didnt push any additional purchases on me. Would recommend.

LE
Review №79

Mike did a great job fixing my broken screen, only problem is that they notified me that the job was done by calling and sending a text to the phone that they were working on.

De
Review №80

Wonderful service. I had to get my son and daughters phones fixed two weeks apart. They are quick and courteous.

De
Review №81

Very polite and quickly repaired my screen

Mo
Review №82

They had awesome customer service. They were patient with my many questions and were extremely knowledgeable about my particular concern. I was also able to purchase what I needed at the site.

Ro
Review №83

Got my daughters phone fixed and didnt cost a lot.

De
Review №84

I have used Saluki Screen Repair twice for my iPhone and I will always take my phone issues to them. I have had my iPhone screen repaired and a new battery installed. There customer service is awesome and they are reasonably priced. Both repairs were completed in less than 90 minutes with perfect results. And they wont charge you if they are unable to repair your phone. No question about it . . . use these guys and gals. You will not be disappointed.

Ra
Review №85

Ive gotten my phone fixed here twice now, and Cindy at the front desk has been super helpful both times. Shes really professional and still friendly. Shes also the tech who fixed my phone last time; she does quality work!

Cu
Review №86

Messaged about a cracked iPhone 6 screen got an immediate response with price quote. They made an appointment for me ASAP and had the phone fixed like new within in hour. Would highly recommend!!

Da
Review №87

Very fast and nice about the whole experience.

Je
Review №88

I had three devices to get screen protectors for and they were able to get it done quickly. Thanks!

Ju
Review №89

Great job!!!

Al
Review №90

My phone is like brand new. Great service

Be
Review №91

Had the battery replaced I my iPhone 7 Plus. Quick, efficient and very knowledgeable!!! Thank you.

We
Review №92

They are super friendly and patient. It actu5didont take as long as they said so that was a plus because I lived 1 1/2 hrs awa . Would definitely recommend

Le
Review №93

This place is great! Unfortunately, they couldnt help me with my phone (because Sprint sucks), but because they couldnt fix the problem there was no charge! Love the management and the people working. Great environment! Thanks again.

Ga
Review №94

Joe was very helpful! He changed my phone battery quickly and was able to answer any questions I had. Affordable and efficient.

ja
Review №95

Have had excellent experience with Saluki ScreenRepair. I highly recommend this business. ThePeople doing service work can’t be better.

Al
Review №96

Saluki Screen Repair did an awesome job fixing my cracked screen. They also introduced me to my kindle that I never thought of purchasing until I was able to hold on to it while they worked on my phone. This was a great experience for me because of the quality of service that I got. I appreciate the convenience of having a corporation such as Saluki Screen Repair in town. Thank you Saluki Screen Repair for being such a big help!

Sl
Review №97

Great service! I was pretty upset when my iPhone 6 screen cracked but I took it there and in an hour it came back looking brand new. They also have me great information about my case. Overall great experience. Definitely recommend.

Dr
Review №98

These people are amazing! They have now rescued my iPhone 6s twice. The first time I went was for a shattered screen. They replaced it & then a couple days later it started tweaking out. Once again they replaced it (this time for free of course) acknowledging that every once in a while they get a faulty screen. More recently I had some water damage & they fixed that right up. Very intelligent & reasonably priced. Anthony is extremely awesome, but everyone there is very genuine, attentive & not trying to sell you anything that you dont need...& if they replace your screen and it doesnt fix the problem you dont have to pay. What do you have to lose?

Ka
Review №99

My laptop screen was shattered and they were able to get a new screen for it and fix it with in a week. They did an absolute amazing job for a very decent price. Thank You Again!!

To
Review №100

They fixed my cracked s20 and looka good as new.

Information
47 Photos
100 Comments
4.7 Rating
  • Address:859 E Grand Ave, Carbondale, IL 62901, United States
  • Site:https://rb.gy/3rzzw5
  • Phone:+1 618-351-0130
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:12–5pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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