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Affordable Air & Heat
715 NE 19th Pl #25, Cape Coral, FL 33909, United States
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Affordable Air & Heat

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Wi
Review №1

Chris L did an outstanding job detecting what was wrong with our air handler. Solved the problem without a hitch. Professional all the way. Called before arriving to let us know about when he would be there. In my book, he went above the norm to solve our problem. This was a late Saturday afternoon service call. Dispatcher did a fine job and getting us scheduled within 2 hours of calling. Pleasure to work with this professional technician and Company.

ma
Review №2

These guys were really awesome. Always responsive. Consistent. They called back to double check on things and they were very helpful and professional. I would personally recommend them to anyone. Such a great team and their prices are very fair.

Am
Review №3

I Used Affordable Air and Heat for my A/C install and I was very happy with them. I met with Bill, he was very nice and super responsive to all of my questions.They gave me a fair price. They showed up on time. The install crew was fast and efficient. I would definitely recommend them if youre looking for an A/C company.

Sh
Review №4

Chris was very professional and explained everything he was doing ect. We will definitely be doing business with him again.

wi
Review №5

So many times when dealing with home repairs I have encountered bad customer service, tardiness, rudeness, price gouging and a host of other annoyances but Christopher has restored my faith in good old customer satisfaction. This young man was super knowledgeable yet didn’t talk down to me because of it. He showed me pictures to show everything he was trying to explain and I actually felt like I was truly learning instead of just being told. I’m a new homeowner in Florida and my home needed a lot of repairs that cost a lot of money so I’ve met some unsavory people but this young made it all better in just one visit. Instead of just getting a repair to my A/C unit and solely because of him I will purchase a new unit from your company ONLY if Chris is totally involved and also does ALL of my future maintenance. Again you have a good PERSON in Chris and hopefully whoever is reading this realizes that! Thank you 😊

EJ
Review №6

I would highly recommend this company from start to finish they do the right thing . The technician Christopher was polite and knowledgeable. He diagnosed my problem, checked to see if it could be covered under warranty but it was not. After I had to leave town Christopher went out of his way to contact some friends of mine that could let him in our home to complete the repairs in my absence. The job was completed and we were up and running.Thank you Affordable and thanks to Christopher.

Ch
Review №7

Please add an extra 5 stars, these guys are AWESOME! Affordable airs GM and office ladies are top notch, and there workers are the best in SW Florida! Especially Chris, hes super cool

Ma
Review №8

I called and Sue answered and I explain the situation. My father who lives alone but I still take care of called me at 6 with his a/c on the fritz. Ms. Sue told me she would have technician Chris out between 1 and 230 but that he would call me and tell me. He did too! Talk about service. He was kind and considerate to my dad, explained everything to us both and we will both be using this business again. Way to go Chris for top notch customer services.

fr
Review №9

Affordable Air & Heat was available next day to address an issue that occurred with our unit. Chris diagnosed the problem quickly and addressed it. In doing an overall inspection, Chris pointed out another issue with the UV light. We ordered parts to address both issues and within a few days, the new parts were installed. Being new to Florida, I had many questions about the HVAC system which Chris was happy to answer. I am very happy with the attention and service provided by Affordable Air & Heat. We signed up for the maintenance agreement.

Dr
Review №10

I recently hired Affordable Air and Heat for service call. Unit was reported not cooling enough. Still running fine but cannot reach 74 deg. First serviceman came, and shortly left charging $69 for the diagnostics and whopping $196 for the 45-5 running capacitor replacement. (Capacitor costs $15 everywhere you check online.) Problem was not solved. Same issue remained. WARNING: There was no need to replace capacitor. Compressor was starting and running fine. Second service call was made. Service manager was dispatched this time. He suggested that evaporator coil needs to be cleaned, by being removed from the system first. Big job. $1,200 worth dust and deposit removal from the outside radiator fins. Diagnostics for this visit $150. Still no repairs done. I am $415 down. First call was misdiagnosed, with un-necessary work. I am not happy. I will not use their service again.

La
Review №11

Bill was amazing!!! Answered all my questions, very professional and took his time to explain.I recommend this company for your A/C services!!

Gr
Review №12

Donnie and Alex were excellent. They were quick, efficient and informative; I was told that my A/C installation would take 4-6 hours and they got it done in half of that time frame. Thanks for bringing a/c back to my place!

Ju
Review №13

They were here fast and made repairs quickly. Very polite and professional. Will use again

St
Review №14

-2 stars actually. Their new hire tech that they didnt bother to train came to my home. I PAID $75 for diagnosis. I was told I needed a new condenser. Tech recommended which one I get and made sure it matched with system, told me when it comes in, call and he will install it. Unit arrives 10 days later when I am informed by the companies manager that they do NOT install units they did not sell. The tech never offered to sell me one and recommended which one I buy. Then when I get it they tell me IM ON MY OWN? This is what I get for my $75 service call and system evaluation? Their tech tells me to spend $2 grand on something they wont allow him to install and now IM left out in the wind with no AC and MINUS $2075? THanks so much!!!!!

Li
Review №15

Chris Lloyd helped us out of a difficult situation. He was professional, knowledgeable, and a great assist for resolving the problem at hand. In addition, he went the extra step of assisting us with issues unrelated to the service call that helped us solve the mystery of why some rooms werent cooling as well as others (we need 2 more air returns). He was in and out in a short time. We would like for him to be our regular service and maintenance technician from now on.

Bi
Review №16

Great work environment, true Repair first company that really takes care of customers.

Wi
Review №17

Great Company with exceptional employees. Especially Chris Lloyd who was here today and quickly resolved the problems we were having with our AC unit. He was very through and very professional. He is a great asset to Affordable Air.

Ja
Review №18

I had called another affordable air plus and Chris your rep, came to my house first . He explained his plan was very professional but them the actual company that I called showed up as well. Even though I could not use Chris as I had made a commitment to another company. I would recommend him as his attitude was excellent. I I need service in the future I would call him back

Ma
Review №19

We are affordable and very friendly

Ly
Review №20

We had our Air Conditioner totally cleaned, the motor and the coils. Chris knew exactly what to do. He was pleasant to work with and he told us what he had to do. He left our home clean.I would use this company and staff again for future services.

Da
Review №21

Chris L. arrived on a Sunday afternoon to address an issue with my Nest thermostat system. Got right to the source of the problem and got the system up and running in no time.

Bo
Review №22

My air conditioner was blowing warm air. I called Affordable Appliance, and tech Chris Lloyd came the following day and did an outstanding job of making things right. He had to trace lines to find a leak, andhe had it found and repaired in a few minutes. Thanks.

Ka
Review №23

Terence was on time for our appointment and extremely knowledgeable and professional. He quickly determined, and clearly explained, the AC problem I was experiencing and resolved my issues in a short time at a reasonable price. I am more than pleased with his service and enjoyed his pleasant and sincere personality. Thank you! Truly a trustworthy person.

Jo
Review №24

Love this company. They came out in the middle of the night and got my A/C running again. Thank you so much Daniel

To
Review №25

Daniel Rice! I recently contacted Affordable for an AC issue. Daniel came out promptly and even sooner than anticipated. He introduced himself and quickly got to work demonstrating his business acumen and experience. He expertly identified the issues, proposed short and long term solutions and explained these options thoroughly and with professionalism. Daniel is obviously a knowledgeable professional HVAC technician who is a valuable asset to Affordable. It is obvious that Daniel has a great working relationship with the support team at Affordable. Sue was amazing at coordinating the service logistics. I wish all service organizations could be so fortunate to have a Daniel Rice.

Sc
Review №26

Terence was extremely punctual and polite. He kept us informed the entire time and made us feel comfortable. We felt confident having someone in our home with over 20 years experience. He gave us options to purchase a new unit but was never pushy and just gave us the facts. Our AC is now working perfectly! Thank you Affordable Air and Heat and thank you Terence.

ka
Review №27

I received 3 emails and a call from the company and Trevor. He arrived early and was dressed in company shirt. I learned a bit about the system I have by asking questions and shadowing him around-which he said please do. Even for a senior it is helpful to learn about your unit so ask questions.We chatted about life a little and he explained things in laymen terms which was helpful for me. I was never pressured to buy anything but ended up spending more than I thought I would. I highly recommend this company and ask for Trevor-he will be professional and explain things so you understand. He will not rush you either. He cleaned up after himself and I give him a 5 star all the way.

Ch
Review №28

Outstanding response from this company since the new ownership of a couple of years ago. Terence was our recent tech and did an outstanding job of both fixing and explaining our repair needs. Previous tech, Daniel, was also superb. Both are highly skilled, honest and polite individuals.Follow on May 25, 2021 - Terence returned for semiannual checks. Again, he shows insight in his work, discovered items that were starting to fail and recommended actions to preclude that. This man is gold! I have always forgotten to mention the unsung heroine in my dealings with Affordable Air - Sue, the glue who holds it all together. Whether I have questions about scheduling or billing or whatever, Sue always goes the extra mile to make sure everything works together well. A very pleasant individual to deal with. Thanks Sue!

Si
Review №29

Trevor fixed the AC in question professionally and quickly. He also went beyond the scope of the visit, by volunteering to add refrigerant to a second unit.He was professional, knowledgeable ad courteous. He kept in touch with me by phone, as I was not at home.We will have him again to add a surge protector and a hard start capacitor. I know I can depend on Trevor and Affordable Air.

Ma
Review №30

The experience was excellent. Notification of arrival was perfect. Men came and got right to work. They completed the job to my satisfaction in record time, cleaning up after the job. All and all it was a great experience. Will be using them again. Thank You. Mary Oddo

de
Review №31

I love this company! I’ve been with them for over 5 years and they always come through when needed.I had an AC emergency recently and they were on it in less than 24 hours.. Sue, in the office is extremely accommodating and Terrance is a top notch technician! Highly recommend this company!

Ch
Review №32

The technician Chris was professional, polite and very knowledgeable. I would definitely recommend this company.

Ai
Review №33

My AC unit started leaking. I got a prompt response from Bill. He asked me a few questions about the issue and then came out the next day (it was Sunday late afternoon when I put my request in). As he suspected, the drain line was backed up. He fixed it in about an hour and the price was fair! I would definitely use Affordable Air and Heat again :)

Do
Review №34

Installed new water heater. Really happy with the price and how we were treated. Bill who did the estimate and Terrence who installed the heater were really professional and best of all very friendly. Wish we hadnt needed the water heater but happy we chose them to do the job.

ta
Review №35

Trevor was awesome. Knew what the problem was and had a solution to keep us cool until the motor was replaced.

Jo
Review №36

Chris was very knowledgeable, polite, and patient with New Englanders who have little knowledge of AC systems. We hope he can be our service guy in the future.

Sp
Review №37

Chris Lloyd was a champ and thorough. Would recommend for anyone!

Sy
Review №38

Work was done professionally and any concerns were tended to in a timely manner. Performance of installers was very professional. Gave 4 stars because better job of clean-up of insulation left behind in crawl space could have been done. But overall work performance was very good.

Co
Review №39

Chris is very acknowledgable and polite. Great job. Thank you!

Ma
Review №40

Chris was so awsome and very informative love him hope he can always be my guy

An
Review №41

The young man was polite, timely & knowledgable. The only complaint is that I am waiting for a paper receipt ( to be mailed to me 21264 Higgs Dr Port Charlotte, 33952) & I meant to ask about the warranty on the parts he replaced. Thank you!

Do
Review №42

The staff at Affordable Air are top-notch! Sue is such a customer-centric employee who truly cares. Bill, the service tech, was on time and spot-on with our needed repair. We are grateful for their service and their professionalism!

E.
Review №43

The 5-stars belong to todays technician - Terrence Brown - who is an experienced technician with excellent customer skills. He is honest and up-front, even when he has bad news. However, there was way too much re-doing what had supposedly been done the prior day (maintenance) by an inexperienced technician. Affordable Air needs to invest more hands-on training for their newer technicians. This MUST be done with senior technicians on-site. Using phone support is only viable once the newbies are moderately experienced.

Tw
Review №44

Chris was my technician. He was responsive, informative, and knowledgeable. I did not feel taken advantage but instead taken care of by an honest person and company, Thank you for your Service Today!

Ju
Review №45

Having an AC problem in Florida summer during these challenging times can be difficult. Affordable air technician (Trevor) was excellent to work with as he got my AC cooling again in short order. I would definitely recommend Affordable Air & Heat. Once parts arrived technician (Terrence) was extremely knowledgeable, informative and professional. He tweaked my system to optimal performance addressing an airflow problem I didn’t realize was fixable. So glad I chose Affordable Air.

Ma
Review №46

From office staff to salesman to install was all excellent defiantly 5 stars. I am sick with cancer and I needed it done fast, They were here next day installing. The Company went out of their way for me and I appreciate it. I would defiantly recommend to family and friends

Re
Review №47

Our air conditioning quit working on Monday afternoon and by Tuesday morning Trevor and Affordable Air had us back up and running. Our equipment is more than 20 years old and it’s safe to say that we need to have it replaced but instead of selling us a new system that would be difficult for us to afford at this time Trevor was able to repair the system and keep us cool until we are able to replace it. He went above and beyond to help my family during this difficult time. I appreciate it, and won’t forget it. Thank you again and I will not hesitate to recommend you to anyone and everyone.SincerelyReed N.

Ro
Review №48

I had a difficult AC replacement as the existing lines were filled with water (due to a leak in the underground pipes) and the boys had to cut through 2 adjacent condos to get the replacement line outside to the condenser. Dan and the boys did a great job keeping my neighbours happy as they cleaned up after themselves. The job was done in one day and everything was neat and tidy as one would expect from professionals. I would certainly recommend Affordable to anyone needing AC.

Da
Review №49

Terence was wonderful to deal with. He was so good that I cancelled my second opinion and took them on immediately to redo my entire air conditioning system.

Sh
Review №50

First of all. I want to thank Trevor . He is a service technician. He came out to my house on a Saturday morning. To check out my air conditioner . My house started getting hot Friday night.He got there. In no time he told me what was going on. He was so concerned cause he couldnt fix it. He told me what it was. He explained to me. And with all said and done. I decided to get a new unit. My unit is 20 years old. But I want u to know. Not only did Trevor come out Saturday. He came back out on Sunday to bring me & my husband a couple of portable ACS. On Fathers Day. So I give him a very big thanks

Ke
Review №51

User friendly, great comm. skills, answers the phone without gatekeeper. Readily provided pricing via telephone. Quick to take care of the work contracted to perform. Very knowledeable. Pleasure to do business with them and will be glad to refer them to others.

Mi
Review №52

I am extremely thankful for Affordable Air and Heat. My AC broke down a few times and being new to the area, I googled the first company that popped up and had them(different company)come out and fix it. It was extremely old and they said it was about to go so they gave me a quote on a new one. After getting a couple more quotes, I decided to go with Affordable Air & Heat. From Trevor who got the numbers together to Junior and team that come and installed the unit, they were a class act!

Ma
Review №53

Trevor from Affordable Air came to my home today for a service call. He was prompt, polite & professional in every way.He gave me options and he was most pleasant.Thank you, Affordable Air for your great service.I hope to get more time from this unit before having to replace.

To
Review №54

Very friendly and professional. Answered any and all questions I had. Kept area clean and together. Jr and the team that worked with him were awesome! Would definitely recommend them to any friends or family. Thanks again affordable air and heat for a job well done.

Ri
Review №55

RUN from this company. I have an extended warranty that they refused to honor a week ago on a Friday night. Climate Solutions was the former company. I paid 7k to upgrade to a four ton 16 seer unit from them on 6/21/17 and the date of ownership of the company was transferred two days later on 6/23/17 to Affordable Air and Heat. Probably just a name change but can’t say for sure. I was told at the time that they would still honor the extended warranty since I had just bought it. So, they’ve supposedly honored it since then. Every time they come for the service agreement that try to sell you duct work, insulation and they always tell you that you’re low on freon. I have multiple invoices from them honoring the warranty. I have two years left on it. So, I paid for a sniff test to find a leak and of course they couldn’t find it. Three weeks after their last service visit, it started blowing warm again. They replaced the inside coil under warranty. Three weeks later, it’s blowing warm again. Their tech came out and informed me that the new coil was frozen and I needed to shut the system down to let it thaw. It was about 10:00 or 11:00. He said that someone would be back by 7:00 to fix it. Around 5:00 I received a text asking me to turn the system back on at 7:00, which I did. At 7:15, I called and said that no one had arrived. That was when the manager, Jake Jackson told me that they were done with me and was no longer honoring the extended warranty. I explained to him that I had four rescue dogs and it was 87 degrees in my house. He said that he didn’t care. I asked for his name and said I’ll call back Monday to talk to your boss and left it at that. He then proceeds to call me back to antagonize me. He asked me if I needed help spelling his last name. He talked a real big talk and then proceeded to call the Cape Coral police and tell them that I threatened him. He said all calls were monitored for quality assurance. That’s illegal if you record someone and don’t disclose it, which was exactly what he did and he waited until after the fact. Tough guy. Lol. Long story short? If they had simply looked inside the outside unit, you could visibly see the leak. Called another company and they saw the problem within a couple of minutes. I had them install the proper size lines, which were never installed with the 16 seer upgrade. Turns out they require 7/8” lines for you to achieve maximum efficiency but that was never recommended or done. By the way, my house has never been cooler or less humid. Turns out I don’t need duct work or insulation after all. Imagine that. That would have been another 7k and still wouldn’t have solved my problem. These people are clueless.

Ra
Review №56

Great energy management is great

jo
Review №57

Trevor Thompson was awesome he came out explained and gave us good advice on how to maintain our ac being new residents of Florida and the receptionist was awesome she really helped and was really good with answering all questions best place to go to

Vi
Review №58

Every one was very courteous. All knew 2hat they were doing. Your General manager went out of his way 2 get our air working. Appreciate the great service. . Thanks

Fr
Review №59

We recently had a new AC installed and follow-up visit. Trevor and team did an awesome job, along with the office. Professional and on-time. Answered all my questions. Great price.

Jo
Review №60

Great service! Emergency repair needed after hours. Trevor was knowledgeable and efficient.

An
Review №61

The company has great values and appreciates their customers. Sue who answered the phone for scheduling and Terence who serviced our equipment. I feel like they bent over backwards to serve us. Great experience! Hey Terence, thanks for moving down here from Connecticut. We need awesome workers down here like you!

Ma
Review №62

My A/C began to work inconsistently this summer. The technician sent by Affordable Air & Heat to perform one of the pre-paid services was told but, he was unable to pinpoint the problem. Upon complaining, Terrence Brown was sent. He concluded that the compressor was the source of the problem. Once received, he installed it in a clean and efficient manner. It is the second time Mr. Brown has serviced lmy A/C and, in both occasions, his performance had been professional and thorough. The quality of his work inspires confidence in this company.

Ro
Review №63

They took great care of us. Saved us during the hottest week of the year to date. Everyone was helpful and professional. Many thanks!

Ji
Review №64

Knew air conditioning units and exactly what to do. Very professional.

Jo
Review №65

Rice, Alex, Junior we’re all awesome installers!They do did a great job removing and replacing my entire unit in less than five hours great job guys looking forward to seeing you when the complementary yearly service comes up!thanks again would definitely recommend you!John King Naples, Florida

Ad
Review №66

I would caution anyone who is considering using Affordable Air to read the reviews and do their due diligence. I had been a customer of theirs under this and their previous ownership (they recently changed their name under the guise that they needed a new start given the reputation of the previous name of Climate Solutions - do a search on them and you should see some reviews).They told me they were sending someone out for my maintenance check as part of an existing agreement we had that I had not planned on renewing. Since I had never paid for maintenance checks prior because it fell under the maintenance agreement, I assumed this was part of the agreement. It was only after he serviced everything that I was told there would be a charge. See attached email. Dispatcher failed to tell me that this was start of a new cycle, and I figured it was part of the plan. They also left the door off the system and have refused to send someone as they indicated that if he (the technician) had to remove the door to gain access he is not responsible to put it back (see attached screen shot).I think the other issue I had is after I disputed the charge, they sent me a letter that told me I had until January 14th to pay the bill (the service was done on 12/19/2019) or it was going to be sent to collections. So less than 21 days to deal with this issue. What was more astounding is that I then was texted and emailed on 1/2 (so 14 days after the service) to tell me that I was going to collections at 5 pm today (1/2). When I explained that I was holding a letter that told me that I had until the 14th, the Collections Manager responded with an email saying The 14th was a courtesy. I am not as nice as the local office.....I find that companies that immediately pull out the collections card when presented with an unhappy customer are ones that clearly have integrity issues. Look, perhaps they are a good company for some. I am sure there are those who think they perform admirably. The technician (Daniel) seemed very knowledgeable and was friendly.However, I would just caution those who are thinking of using them to document EVERYTHING, and take photos and keep logs of discussions. See my attachments for the correspondences, which devolved quite quickly into threats when I challenged the practices and policies.

Dj
Review №67

Daniel and Chris showed up and were quick to find the problem. They gave me an option of fixing my old unit to give me time to think about it. They also gave me Quotes on new ones that I will be getting in the near future. Highly recommend them.

Sa
Review №68

Customer service, the best Ive experienced. I had lot of questions and Danielle went above and beyond to give me solid answer; shes the bomb dot com. The guys who installed my system were top notch and very respectfully. A system is only as good as those who install it. I have complete faith in Affordable Air& Heat. Will recommend to friends and family.

Va
Review №69

Chris had a great attitude and was very helpful

ar
Review №70

Chris was the ac technician. Great guy who worked fast and fixed the problem. Highly recommend this service and Chris in particular.

Pi
Review №71

Your technician called ahead and arrived on time. He looked at the whole system and rightfully concluded that the compressor need to be changed. This was done skillfully and tonight we have cool air. He gave me some tips on the systems operation and overall was very helpful. Will call on you again for repairs.

Sa
Review №72

They came out very quickly in about 2 hours. He was very knowledgeable and polite. He figured out the issue quickly and fixed it efficiently. Will definitely use this company again.

De
Review №73

I consider myself to be a careful shopper and after getting a few quotes from other businesses I chose Affordable. I sincerely felt like both the service and the product were the best for our home and family. I am extremely satisfied. They finished installing a brand new system in the time they promised! Thanks guys!!

To
Review №74

Most Reliable and HONEST Air conditioning Companies is SW Florida!!! Professional & Friendly installers and Service personnel that I have had the pleasure of dealing with in 11 years!!! I and my friends have some horror stories with dealings we had with flyby so called Air Conditioner Companies that took us over!!! You can rest assure that will not happen with Affordable Air & Heat!!! Sue in the Office will get the right people out to your condo or home!!!! Thank You again Sue for handling my account and reminding me of my yearly services!!!

Ma
Review №75

Jake was wonderful. I arrived and had no air. Called and he came quickly and found that my breaker had tripped. He did not charge me for the service. I will call them any time I need service because of this kindness. Jake was polite and a pleasure to deal with.

Ri
Review №76

Our A/C shut down the night before AA&H send Terence the next day he was GREAT he looked over everything explained everything that needed to be done to get the A/C working. Very Professional and Very Knowledgeable. I will definitely be calling Affordable Air for all my future service. Also gave us a 10% Military discount. Thank you!!

ph
Review №77

Terrance has been our technician since the beginning. He is prompt, cordial and professional. We couldnt ask for a better person to service our A/C.

Ro
Review №78

Affordable Air & Heat has renewed my confidence in customer service. Both Terence and Daniel are very knowledgeable and helpful. After the part arrived the next day, Daniel installed the part efficiently. He was a real pro. I highly recommend there service.

Br
Review №79

We have had some big issues arise when we found out the AC unit was terminal. We have had employees from affordable air out to our house the last 3 days working on our system and the other issues making sure everything was done right. Chris and Terrence were great. Explained what was going on, patient and worked their butts off to get the job done. Very courteous and highly recommended.

Je
Review №80

Chris did a great job. Very pleasant and efficient.

Da
Review №81

Daniel was very professional and courteous. He took the time to ensure I was aware of everything he was doing and ensured I understood why. I am very happy with his work. Daniel will be requested when we need servicing. Good guy!!

mi
Review №82

I was having a horrible experience with my home warranty called Home Warranty of America never use them and if you have them drop them. But with the help of Affordable Air and Heat and Daniel the technician who came out diagnosed and repaired it my family and I. My whole family is now enjoying cool air. My family and I would still be with out air if not for the help from Sue. Thank you Affordable Air & Heat again for getting this fixed.

Jo
Review №83

Your tech was great. This is the second time we have needed your experience technical help at are home. We could not be happier with the professional and knowledge team your company sent to are house. We will be using your company in the future for all are A/C needs. Thanks John

Jo
Review №84

Had KC come out and give a quote for a removal and install of handler, compressor, and thermostat that was way better than I expected. I agree and we set it up.So, I get a notice on my phone telling me that the technicians will be out on the day we set, then another notice day of telling me who my technician will be and when theyll be arriving, WITH a picture. Definitely helped.The technicians were Charles and Junior. They were polite and enthusiastic and got the job done in a professional manner. They were even kind to my daughter who insisted on watching them, despite occasionally getting in their way (Shes 3-and-a-half). KC and another manager (I cannot remember his name) came out twice to check the progress and see if we had any concerns (there were none).I would recommend them again, hands down.

Tr
Review №85

Affordable air & Heat was fantastic! Daniel was the technician who came out and he did an amazing job and made things as easy as possible! He answered all of my questions and was very personable.

la
Review №86

Would be alot better if they actually answered or returned phone calls thankfully I fixed my issues myself and saved the cost of a service call dont call them call youtube

Bo
Review №87

Great job done by two very nice men! Danny and Lewis! If all of your employees are like these 2, youll be in business for a long time!! Thank You Affordable Air and Heat. Weve got you on speed dial. 👍

Ma
Review №88

Terrance is a joy to deal with. He is kind and helpful and appears to know his job very well. Grade for Terrance: EXCELLENT!!!

Pa
Review №89

Brad is the best tech, fixed the problem no one else could figure out. He was very reliable and honest. I highly recommend anyone to go with this company.

Br
Review №90

Friendly and professional! Quoted on Monday and installed on Tuesday! Very Very Happy!

Ma
Review №91

If youre calling Affordable Air, good choice. A GREAT choice would be asking for Terence Brown to be sent to your home. Honest, professional and punctual he was able to explain everything, making me feel at the end of the conversation that I myself now know AC. Truly a kind person not a salesman like all the other companies. Thank you Affordable Air for sending Terence Brown to my home.

Ch
Review №92

They were great! Prompt and cleaned up after themselves.

De
Review №93

Chris and Dan came to do yearly service check up on my A/C Unit today.Affordable Air is good about keeping you up to date thru the day to when they will be at your houseI appreciated the fact that Chris and Dan took time out to educate me on my Unit and system. Great service and caring people.I don’t have one negative thing to say about the service today.Thank you

Ca
Review №94

This AC company is the best they came and spent 4 hours on my AC and got it working after being without AC for a week. They are also affordable and dont try and rip you off . I am very satisfied and will continue to use them in future

Ad
Review №95

Chris came and was very professional and had me back up and running within 30 minutes. Thank you Chris!

Ca
Review №96

Very good communicator, knowledgeable and cleans up after the job. I will recommend your company to others

Na
Review №97

Daniel was very competent, safety conscious and professional. I would highly recommend him

ca
Review №98

Amazing customer service. Danielle went far above and beyond to make sure that everything was done perfect and answered all my questions. Wish I could give her 6 stars

Da
Review №99

Had issue for second time with our AC. Called and was put through to Jake the General Manager. A Sunday morning and he happened to be in our area and stopped by no appointment and no charge. He went above and beyond and diagnosed the problem and explained everything. Unfortunately not a fix today. Would totally recommend Affordable Air & Heating. The girls that answer their phones have all been professional and eager to help as well.

Da
Review №100

Very happy with Trevor and his professionalism; thank you.

Information
47 Photos
100 Comments
4.9 Rating
  • Address:715 NE 19th Pl #25, Cape Coral, FL 33909, United States
  • Site:https://affordableairconditioningandheating.com/
  • Phone:+1 239-232-6351
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:Yes
Offerings
  • Repair services:Yes
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