They did a good job installing our well, and a neighbours well, on the same day. There wasnt enough dirt to fill in around the well at the time, but they came back to level it off and its looking much better than what we had before.
They was super nice and they made sure to explain to me what they where doing. It was a all around great experience with them. I’ll recommend them to anyone. Thanks again.
This company had competitive prices and was very responsive. I appreciate how they kept me informed of every step of the process. My egress window looks great. Would definitely recommend to family and friends.
Superior installed an egress window for us. They were responsive, prompt, and did the job well. I would highly recommend them.
We had an egress window placed by Superior Glass and Block. The whole experience was excellent from the responsiveness office staff to the crew the day of. The job was done in a single day, very smooth, punctual, clean, transparent pricing... could not ask for much more. Overall, I was really impressed and happy with the service.
We had an egress window installed last month...my wife and I absolutely love it. The window is in a part of our basement where our son is doing ‘virtual school’ during the day, and it has really transformed the space (he can now see outside, watch birds at the feeders, etc). We havent had the window open yet due to being winter time; however, when I have opened it, the breeze from outside rushes in - - very excited for warmer months when we can get some fresh air in the basement. Kurt and his crew did a great job from start to finish...very professional, clean, and detail oriented! Passed the City inspection no problem. Also, price was very competitive.
We had our basement egress installed in July and it is beautiful. We went with the rock wall and we love it! Great value all around. The installers are efficient, hard working and great problem solvers. We had a few barriers to work around during our install, and Kurt and his team figured out a way to get the job done. Today we had the Canton city inspection and all went well. Kurt and Superior glass block is well known by the city and the inspector agreed that Kurt always does an excellent job installing egress windows. The girls in the office are very friendly and provide such good customer service. They made scheduling very easy and respond very quickly. We definitely recommend this company!
Superior Just replaced 6 basement window for me . They are by far the BEST company around from the start to the finish!!! Friendly, professional, clean, great value everything & more. I will forever refer them to anyone in the market for any and all their services.!!!
Victor and Garrett installed glass block windows in my basement and they were FANTASTIC!! What a great experience! Beginning with Amy in the office through the installation experience, I could not be happier. HIGHLY recommend this team! 5+ stars!
Great service & fantastic work - were contracting with them for additional work because we are so pleased with previous results.
Superior installed an egress window for us, and it was a great process from start to finish. Highly recommended!!!
Had an Egress window installed on August 3rd.The crew (Kurt, Jake, Garrett and Victor) arrived at the time promised.Their work was done very professionally.Start to finish including great cleanup the job was complete in about 5 1/2 hours.Will definitely use them again if I need any of the services that Superior Glass Block provide.
Everyone on Kurts team is outstanding. Installers are prompt, friendly, and clean when they work. Office staff are wonderful, informative and friendly! Would definitely recommend this company to anyone looking for glass block windows or egress windows. No question about it, a good family company Id feel comfortable using again.
My neighbor recommended Superior to me and I couldn’t be happier with my decision to take their suggestion. The installation is impeccable and the girls who run the office are so organized and professional! Will definitely be using them again!
I am greatly impressed with their work. They take extra care in making sure that the job is done correctly. The quality of their materials and assembly are superb. My egress window well was replaced quickly and expertly with the utmost care to ensure it was done right. They even replaced my window sill with better material that it started with. Guaranteed for years, good people, and excellent work. Super happy with the final result. You will not go wrong with superior glass block. I highly recommend them.
Super nice people, girls in the office rock. They are organized and do the job right the first time. I will use them again and again.
Professional Friendly service! From the phone conversation to the home measurement.
Very hardworking and kind staff! They get the job done and are very reliable, highly recommend!
Extremely informative and helpful. Made the whole process super easy and enjoyable!
We had two glass block windows installed. Superior Glass Block did an excellent job removing the 1875 old windows and installing the new ones. The workers were phenomenal. Im having them back to install window wells. Thank you Kurt. Good job!
We (A and M STEWARD) are very pleased with Superior Glass Block! We needed an Egress Window-Well gut and replacement! Kurt is great, Jake is great, the whole crew is great! They were on time, professional, personable, knowledgeable, efficient and thorough! We also had a pleasant experience getting and making the appointment with Kyle! We are very happy from start to finish!
Crew just finished installation of seven glass block windows in our basement. Excellent work! Thorough job inside and out, leaving each area clean and neat. On top of that they are wonderful, personable, good people. I highly recommend Superior Glass Block services.
Kurt and his crew were great! From my initial phone call all the way through installation this company was top notch. My entire family loves the new egress window and now I can sleep comfortably knowing my basement bedroom has an exit. I’d give them 10 stars if I could.
I called this company for installation of a door glass block and two window glass block. The location is in Inkster, I was told I could call a Melvindale company because they only Service, Westland, Canton, Garden City and Plymouth. Imagine that
Owner, Kurt and his 3-man crew showed up around 9:15am just as expected. They installed an egress window (also finished off the window inside), replaced a basement block glass window and trenched and installed a pop-up gutter drain. They had completed their work and cleaned up by 5:30!! I cant say enough about this team. Their finished work exceeded my expectations!! They laid drop clothes through the house, down the basement stairs and across the basement for the egress window installation. With all the rain we have been having, and all the mud around the construction area, I was concerned that my white basement carpet would need professional cleaning once the work was completed. Kurt assured me I had nothing to worry about and he stayed true to his word! The installation team was friendly, courteous, professional and above all, delivered a superior finished product!!
This is a wonderful company to work with. Jake and his crew arrived as scheduled. They got the old basement windows out and new installed very quickly. Clean up looks better than when they arrived. Highly recommend them.
Quality work and professional
I love our new egress and vented glass block windows. Our basement is so much brighter! Superior Glass Block were very professional. They were courteous and cleaned up any mess. What an awesome team! Thank you!
To counter-argue the one star review: It is true that they will not travel too far. I live downriver and they were not willing to service my area, however, the woman on the phone was very kind and provided me with the name and contact of a reputable glass block service in the downriver area. She also still provided me with a rough estimate cost over the phone, which was helpful with my analysis. I cannot comment on their actual work, but their customer service was great, in my opinion!
I had a Egress window put in! I Love it! The staff was great who put it in and Mrs Jones in the office was fantastic! I highly recommend ❤️
I love this place, everyone that works there is so incredibly helpful and informative. All of my questions were answered promptly, prices are fair and they really made me feel like part of the family.If your looking to support your local business, this family owned company is a great place to start.
We are very happy with our new egress window! From start to finish the job only took a half day (in the rain!). The crew was polite and cleaned up after themselves.
Very kind staff, was on time to do the work and it was completed correctly and punctually. I would recommend anyone get their egress well installed by them. Amazing how the process is so simple for my family to get our stuff installed.
I wanted an Egress window installed but didnt know who could do the work. I found Superior Glass Block and More on the internet. I called and Klye answered. He was great. Kyle took the time to answer all of my questions. Gave me a rough estimate on what the job would cost and reserved an installation date. Then he set me up with an appointment to have someone come out and look at the job. Kurt the owner came out he was about 15 min early for our appointment. He explained the job and recommend the best set up for my application. I told him to please go ahead with the job so he filled out the paperwork refuse to take any money up front gave me the final price and left. Well today was my installation date they showed up friendly and ready to work. Kurt and Jake made sure no mess was left behind and all work was done to perfection. I would recommend them to anyone who needs this type of work done. Thank you Kurt and crew for all of your hard work today.
After waiting a month for my appointment to have an egress window installed in December in a house I’d just bought, they cancelled on the day they were to arrive and gave an unconfirmed date 4 weeks later. I needed the job finished (along with a complete renovation) completed before I had a trip overseas.I prepaid and they refunded me the whole amount after they couldn’t complete the job as planned. I had to do the job myself to have it done in time.The owner called me weeks later saying we are coming today even though I’d cancelled and received a full refund and no date was confirmed.In retaliation that I wasn’t going to wait around for their large delays and inability to confirm another date, these guys trespassed on my property, saw I had done the window myself and then had the cheek to report it to the City.These guys were hard to deal with even before any of this happened, they are rude, unreliable and absolutely disgraceful that they need to report someone after they couldn’t do the job themselves as agreed.I do not recommend anyone use this company. Buyer beware
Had two egress windows installed over a one year period. On both occasions the staff and owner, Kurt, were very professional and knowledgeable! I even referred them to my in-laws to fix a poorly installed egress window-well.
I had them install my egress escape from my basement and it looks so nice & gives my basement a ton of light. Kurt was very informational and his crew was very respectful, Kyle was fantastic with coordinating everything, I’d recommend them to anyone.
Very professional staff that got me exactly what I needed! Everything was quick with the installment and my window looks great! Would recommend to anyone
Our egress window turned out great! The staff was very professional and did excellent work. Highly recommend them!
Called for a price on basement windows and a new egress. Their sales team was very knowledgeable and straight forward, that saved us time and money. Everything turned out great, highly recommend! Thank you for the great job! Frank
Awesome service,, A Top Notch professional Company
Update 2020/2021:The good: the blocks they installed look good from the outside and have held up well. Speedy work.The bad: I have poured concrete walls and they had to chisel the windows out. The material and workmanship to repair the (inevitable) broken window edges looked rounded and uneven because they used their hands to shape the corners and edges. Why not use flat tools? They wanted to make sure I was happy before leaving, but after coming back and spending more time on it, I didn’t have the heart to say it still looked subpar.The ugly: CARBON MONOXIDE. The blocks basically sealed my basement too well and it has had carbon monoxide issues ever since. I need to change out at least one window of blocks for ventilation safety reasons, but they won’t work me into their schedule for the next year... not okay.
The day of installation went fairly well. Their team was efficient and friendly. The challenge for us was their policy on irrigation lines. While installing our window, they broke one of our irrigation lines. When I asked them about paying for the damage that they had done, they pointed me to a statement in the final invoice that says they arent responsible when their work breaks an irrigation line. Now a couple months later, weve had to do multiple repairs to the irrigation system costing us $500. Good installers of windows, bad decision makers on company policies.
Good people great products. Fair price.
Excellent service and professionalism of staff. Would recommend them to anyone looking for high quality product and ease of installation. Thank you again!
Fantastic job done by the whole crew! Fast and clean. I would highly recommend them to anyone who asked!
Super friendly and respectful! Got the job done and it looked beautiful! 😊
Always booked up, they do great work.Family owned- thats cool. Theyve been around for 20 years.nice place.
Wont travel beyond Canton to install glass block windows.
Must be doind really well to turn down a 3000 dollar job because of location.
Their egress window leaked like sieve and flooded/destroyed my entire basement with the rains three days ago. They are refusing to clean up and repair or cover the damage.
We dont service your area Me: Well it says you do on your website. Guy on phone: its not worth it to me to drive to your house for $150They are 15 minutes away down 275. Terrible customer service.
Watched them build windows they did awsome job
Service and product was first rate,